国开期末考试《管理英语4》机考满分试题(第2套)

实用文档国开期末考试《管理英语4》机考满分试题(第2套)（试卷代号：0863，整套相同，祝同学们取得优异成绩！）一、交际用语（共5题，共10分）1、

Reading

is

the

best

way

to

pass

time

on

the

train。

（B），I

never

go

traveling

without

abook。A、You

are

jokingB、That’s

trueC、It

sounds

like

fun2、How

did

your

meeting

go

yesterday?（A）actually，it

was

really

frustrating。A、Not

so

goodB、Very

good

C、Nothing

special3、Jack，I’d

like

to

have

your

opinions

about

my

written

report。But

I

have

one

suggestion（A）。A、It

looks

fine

to

meB、You

are

too

modestC、That’s

agood

idea4、

Terribly

sorry

to

interrupt，but

may

I

use

your

dictionary?

Yes，（A）。A、of

courseB、it

doesn’t

matterC、no

hurry5、

This

project

is

too

big

for

me

to

finish

on

time。

（C）。A、Please

do

me

afavorB、You

may

ask

for

helpC、I’ll

give

you

ahand二、词汇与结构（共15题，共30分）1、The

Human

Resource

Managing

Department

at

Hondais

given

specificinstructions

（C）

employ

the

best

possible

workers。A、how

toB、on

what

toC、on

how

to2、Although

we

can’t

compete

in

terms

of

size，I

（B）

believe

we

hold

an

advantage

in

terms

of

dedication

to

customer

service。A、didB、doC、have3、（A）

the

reactions

of

top

managers，middle

managers

remained

silent

or

provided

optimistic，filtered

information。A、FearingB、FearedC、Fear4、Fifty-five

per

cent

of

the

respondents

said

that

praise

and

attention

from

their

supervisor

would

make

them

feel

（B）

the

company

cared

about

them

and

their

well-being。A、even

ifB、as

ifC、like5、（C）

employees

keep

leaving

and

joining

the

company，they

also

retire

from

time

to

time

leaving

empty

places

in

various

positions。A、AlthoughB、IfC、As6、（C）

managers

spend

most

of

their

time

in

face-to-face

contact

with

others，but

they

spend

much

of

it

obtaining

and

sharing

information。A、Not

onlyB、Do

not

onlyC、Not

only

do7、If

demand

is

rising

but

the

firm

（C）from

allocative

communication

failure，then

stocks

will

fall

and

there

will

be

understaffing。A、has

been

sufferingB、is

going

to

sufferC、is

suffering8、At

arough

（B），we

will

take

another

four

weeks

to

finish

this

plan。A、valueB、estimateC、account9、Supervisors

should

（B）

their

employees

in

two-way

communication

so

that

understanding

takes

place。A、enable

B、engageC、encourage10、An

appreciated

gift

and

the

gesture

of

providing

it

will

（C）

your

coworker’s

day。A、look

upB、lift

toC、light

up11、Cultural

differences

（C）

four

categories:

religion，nationality，region

and

lifestyle。A、fall

downB、fall

offC、fall

into12、I

will

ask

them

to

（C）。anew

design，something

abit

more

toned

down。A、come

inB、come

acrossC、come

up

with13、What

you

need

to

do

is

to

keep

things

short

and

sweet，just

the。（C）。A、questionsB、topicsC、highlights14、We

are

interested

in

the

weather

because

it

（B）

us

so

directly

what

we

wear，what

we

do，and

even

how

we

feel。A、benefitsB、affectsC、effects15、Anemployeemayexpresstheirdifferentunderstandingand，atthesametime，awillingnessto（A）withanyconstructivesuggestions。A、comply三、阅读理解（共2题，共40分）1、WhenJackWelch，theChairmanandCEOatGeneralElectric(GE)retiredin2001，hecouldlookbackataverysuccessfulcareer。HebecameCEOin1981attheageof45。Atthattime，GEhadaverycomplexorganizationalstructurewithconsiderablybureaucraticrules。(1)、JackWelchretiredattheageof65、（T）(2)、JackWelchinsistedthateachofthebusinessesshouldbeatleastnumber3intheirrespectivearea。（F）(3)、IfthebusinesscouldnotmeetWelch’schangerequirements，itsmanagerhad3choices。（T）(4)、TherestructuringwentbeforechangingtheorganizationalcultureandthemanagerialstylesofGE’smanagers。（T）(5)、TheWorkOutlastedaweek。（F）2、Theemployeeandthesupervisorareclearabouttheemployee'sgoals，requiredoutcomesoroutputs，andhowthesuccessofthecontributionswillbeassessed。Thegoalinemployeeevaluationistomotivateahighlevelofqualityandquantityintheworkthattheemployeeproduces。Thegoalsofthebestemployeeperformanceevaluationsalsoincludeemployeedevelopmentandorganizationalimprovement。Theemployeeperformanceevaluationhelpsemployeesaccomplishbothpersonaldevelopmentandorganizationalgoals。Theactofwritingdownthegoalstakestheemployeeonestepclosertoaccomplishingthem。（1）、Whatisthegoalinemployeeevaluation?（A）。A、Tomotivateoutcomesoftheemployee（2）、WhatisNOTthegoalofthebestemployeeperformanceevaluation?（C）。C、Employmenttermination。（3）、WhatdoesPIPinPara。6standfor?（B）。B、PerformanceImprovementPlan（4）、WhatisthegoalofPIP?（A）。A、Toimprovetheemployee’sperformance。（5）、Whatisthepurposeofnumericrankings?（C）。C、Tocompareanemployee’sperformancewiththeperformanceofotheremployees。四、作文（共1题，共20分）Writeacompositionwithatleast100wordsonMyDreamJob。Yourwritingshouldincludethefollowings。（1）、Position：customerservicerepresentative（2）、Ability:communicationandcustomerserviceskills（3）、Reason：anexpertintheproductlineandstrongrelationshipswithcustomers(试题分值:20分)参考范文：Everybodyhashisdreamjob。Ialsohavemydreamjob。Mydreamistoworkforforeigntouristsasatourguide。WhydoIwanttobeatourguide?Firstofall，I'manoutgoinggirl，andIlikedoingsomeexcitingthings。Maybebeingatourguideisthebestchoice。IfIbecomeatourguide，IcantravelallaroundChina，andknowmoreaboutourcountry。ThenIwilltelltheforeigntouristsaboutourcolorfulhistory。Second，Ilikemakingfriends。IfIworkasatourguide，Icanmakealotoffriendsallovertheworld。Thismaybegreat。Perhapssomedaymyforeignfriendswillaskmetovisittheircountries。Ireallyliketogototheircountriestoknowsomethingabouttheirculture。What'smore，Ilikesinging。SingingEnglishsongsismyf