人力资源管理英文PPT07

Chapter7TrainingandDevelopingEmployeesAfterStudyingThisChapterYouShouldBeAbleTo:OrientingemployeesThetrainingprocessTraditionaltrainingmethodsElectronictrainingTrainingforspecialpurposesManagerialdevelopmentandtrainingEvaluatingthetrainingeffortOrientationDayEmployeeorientationprovidesnewemployeeswithbasicbackgroundinformationProgramsmayrangefrombrief,informalintroductionstolengthy,formalcoursesWhyOrientationIsImportantOrientationexplainsbasics–oftenprovidedinanemployeehandbookRulesandpoliciesareoftendiscussedMakesnewemployeefeelateaseDefinesexpectedworkbehaviorSocializesnewemployeeincompany’swaysTraining101TeachingnewemployeesthebasicskillstheyneedtoperformtheirjobsDefinition5StepTrainingandDevelopmentProcessNeedsanalysis

InstructionaldesignValidationImplement

Evaluation&follow-upNote-trainingandlearning

MakelearningmeaningfulMakeskillstransfereasyMotivatethelearner

note-motivatetheLearnerLearnbydoingReinforcecorrectresponsesWelldoneTraineeslearnbestattheirownpaceCreateaperceivedtrainingneedSchedulingisimportantNote-AnalyzingTrainingNeedsTaskanalysisandperformance

analysisarethetwomainwaystoidentifytrainingneedsTaskanalysis-adetailedstudyofajobtoidentifythespecificskillsrequired(新雇员）Performanceanalysis–verifythatthereisadeficiencyanddecideifitcanbefixed（在岗雇员）TraditionalTrainingMethodsOn-the-jobtrainingApprenticeshiptrainingInformallearningJobinstructiontrainingLecturesProgrammedlearning(依循序渐进课程自学的教育方式)AudiovisualtoolsSimulatedtraining

On-the-jobTrainingOnthejobtraining:trainingapersontolearnajobwhileworkingatit.Learnbydoing–4stepstosuccessPreparethelearnerPresenttheoperationDoatryoutFollowupJobInstructionTrainingListingeachjob’sbasictasks,alongwithkeypoints,inordertoprovidestep-by-steptrainingforemployees.LecturesGivelistenerssignalsKeepconclusionsshortMaintaineyecontactControlyourhandsBreaklongtalkintoshorterseriesPracticemakesperfectDon’tbeginonwrongfootBealerttoyouraudienceMakesureallcanhearSpeakfromnotesnotmemoryProgrammedLearning

Programmedlearning(orprogrammedinstruction)isastep-by-stepself-learningmethodthatconsistsofthreeparts:PresentingRespondingFeedbackElectronicTrainingComputersandtheInternethaverevolutionizedtrainingElectronicPerformanceSupportSystems电子绩效辅助系统(setsofcomputerizedtoolsanddisplaysthatautomatetraining,documentation,andphonesupport,integratethisautomationintoapplications,andprovidesupportthat’sfaster,cheaper,andmoreeffectivethantraditionalmethods.)DistanceandInternetbasedTele-trainingVideoconferencingInternettrainingTrainingForSpecialPurposesGlobalbusinesstrainingExecutiveetiquetteforglobaltransactionsInternationalprotocolandpresentationBettercross-culturalsensitivityLanguagetrainingLiteracytrainingtechniquesAIDSeducation

TrainingForSpecialPurposesTeamworktrainingManagerialDevelopment

Managementdevelopment

isanyattempttoimprovemanagerialperformancebyimpartingknowledge,changingattitudes,orincreasingskillswithanaimtoenhancethefutureperformanceofthecompanyitselfManagerialOn-the-jobTrainingJobrotationCoachingapproachActionlearning:atrainingtechniquebywhichmanagementtraineesareallowedtoworkfulltimeanalyzingandsolvingproblemsinotherdepartments.

ManagerialOff-the-jobTrainingThecasestudymethodGames（在模拟市场中竞赛）Seminars讨论会UniversityprogramsRoleplaying角色扮演Inhousedevelopment（企业大学或企业内部开发中心）Evaluatingthe

TrainingEffortMeasure4outcomesofthestudy:Reaction:Didtheyliketheprogram?Learning:principles,skills,andfacts.Behavior:on-the-jobbehaviorResults:traininggoals.AfterStudyingThisChapte