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TAGCTEXTILEPRODUCTQUALITYREQUIREMENTS大中华区纺织产品质量规定Generalpart&QualityGuidelines一般部分和质量指导方针DateReviewed:DateImplemented:Suppliernameandnumber:SignatureIKEA:Version:1Signature:GeneralPart一般部分1.Background背景2.Purpose&use目的&使用3.Qualityjudgement质量判断3.1Classification等级3.2Referencesample参照样品3.3Colour颜色3.4Odour气味3.5Measurement测量3.6Skew纬斜3.7Repair/reworks返修/返工3.8AttributeAgreementAnalysis,AAA归为一致性的分析4.Glossary&definitions术语和定义1.BackgroundTogetherwewanttocreateacommonbaseofjudgingthequalitydefectsinproduction.Theaimistoimprovethequalityofjudgementandthequalityoftheproductinordertoincreasecustomerexperiencedproductquality.我们但愿能和供应商一起建立一种判断生产过程中质量缺陷的基本共识。目的是改善对质量的判断和产品的质量,从而提高顾客体验的产品质量。2.Purpose&use目的和使用ThetextileproductqualityrequirementsisaminimumqualitydemandonIKEATextileproduct.EachsuppliertoIKEAisresponsibletoimplementthejudgementlevelsinthisdocumentattheirproductionandeverylevelofinspection.纺织产品的质量规定是宜家有关纺织产品最低的质量规定。所有供应商均有责任在生产过程和每一种检查过程中根据此文献的规定执行质量判断的水平Thisdocumentcreatesacommonbaseofjudgingthequalitydefectsby:这份文献建立了一种判断质量缺陷的基本共识1.Clarifingthedefinitionofdefectswhichshallbestrictlyfollowedwhenallconcernedpartiescomeupwiththedisputesonidentification,verification,inspectionforqualityissues.明确缺陷的定义,这将被严格的遵守所有有关部门对鉴定、验证、检查质量问题上提出有关争论2.Classfingthedefectsoftextileproductsoasforallconcernedpartiestojudgequalityproblemfromthesamepointofview.纺织产品的缺陷等级基于同一种观点鉴定所有有关部分的质量问题3.Simpilfingworkingmethodforqualitycontrolandunderstandingofdefectsbyprovidingillustrationsforrelateddefectsundereachdefectcategorieswhichweconcludedfrompastworkingexperience.Howeverthesuppliershallnotrestrictthemselvesinthedefectsthisdocumentgaveasillustrationbutalsofocusonotherdefectsthatarenotmentionedinthisdocument.总结过去的工作经验,通过提供对对应类别缺陷的有关证据(图片)和阐明的措施,简化质量控制和缺陷理解的工作措施。然而不是限制供应商予以文献缺陷的证据,而是集中在这份文献没有注意到的其他缺陷。Thisdocumentsupportsthe“GO/NOGO”requirement(IKEASupplierQualityStandard,Chapter5.5)ofcalibrationbetweenIKEAandthesupplier.Thisdocumentdoesnotoverridethespecifications,suchastechnicaldescription,specificationsanddrawings,connectedtotheproduct.这份文献满足GO/NOGO规定(宜家供应商质量原则,第5.5章)这份文献不是要推翻通用规范,例如TED(技术资料),通用规范,图纸,产品的链接IKEAexpectthateachsupplierworkswithcontinuousimprovementsondeliveredproductsquality.宜家期待每个供应商都致力于出货产品质量工作的不停改善。TheseQualityRequirementsare:这些质量规定是:1.Alivingdocumenttobeupdatedonaregularbasisaccordingtocustomersneedsandindustryconstraints.AndvalidforallTextileproductsuppliers一份生动的文献,根据顾客需要和行业参数的不停更新而更新,对所有纺织品供应商均有效3.TobeusedforRequestsForQuotations,evaluationsofdifferentsuppliersonsameproduct,orforstart-upofnewsuppliers.被用来做报价祈求时,同一产品对不一样供应商的评估,或者是启动一家新供应商。4.Aprecioustrainingtoolfornewcomers,bothatIKEAandatsuppliers.一份对新人培训的工具,包括宜家和供应商5.AreferencebookwhichensuresthesamequalityjudgementamongIOS,Tradings&suppliersworldwide参照工具,保证IOS,贸易区、供应商做出统一的质量评估Textileproductqualityrequirementsconsistoftwoparts,thegeneralpartthatisalwaysvalidandthequalityguidelinesfordefects,tobeusedtoapplicableproducts.ThingsnotcoveredshouldinitiateachangerequestandaseparateagreementbetweenthesupplierandIKEAuntildescribedandincludedintheTextileproductQualityRequirements.纺织产品的质量规定由两部分构成,纺织品一般规定要一直被遵照,对疵点的质量指导用于可合用的产品。这份文献不覆盖的东西应当增长一种更改申请,在供应商和IKEA之间有一份单独的协议书直到双方的共识被添加到纺织品质量规定里面。3.Qualityjudgement质量评估3.1Classification等级Inpastwehaddifferentqualityclassifications:major,minor,criticaldefect,remark,etc.过去有不一样的质量等级:重要的,次要的,严重缺陷,备注等Inthisdocumentweusethefollowingtermswiththedescribedmeaning:在这份文献,我们应当使用下面的描述DefectDisqualifyingtheproduct:不合格产品Jeopardizingthefunction,performance,appearanceoftheproduct.产品的功能,性能,外观缺陷Evokingthecustomers’irritation.引起顾客的刺激性反应Remark注意Allowedtooccur.容许发生Elementscanmovetonextoperation.Ifre-occuring,relatedtosystematicprocessfaultitshallbetreatedasdefect.开始下一种操作的基础,假如反复发生,波及到系统持续性操作错误,应当被当作缺陷Defectduetoreoccurringsystematicfaultsmustberecordedandtraceableintheproductionprocesswhenandwheretheyarediscovered.Theymustbesubjectforrootcauseanalysis,correctiveactionsandpreventiveactions.系统性发生的缺陷必须做记录,并追溯到生产过程什么时候,什么地方发生的,必须找到主线原因,纠正措施和防止措施Theremustbeproperlightduringtheassessmentanddetectionofdefects.在评估和检查时必须有合适的光源Theminimumlightdemandis1200±400Luxandshallbemeasuredincaseofdoubt.对光线的最低规定1200±400Lux,假如有疑问应当被测量Whenacceptancelevelfordefectisdefined“notvisiblefrom…”thatshallbedonefromseveralanglesandspecifieddistance.Thedistancesinthisdocumentaresettakingcustomer´spointofviewintoconsideration.Distance:0,5m(armslength)tobeusedifnootherdistanceisstated.可以接受的缺陷水平被定义为“不能看得见的….”应当从不一样的角度和距离检查。文献定义的距离应建立在顾客的角度考虑。距离:假如没有规定的其他距离,使用0.5米(臂长)距离3.2Referencesample参照样品Productionshouldbeconductedaccordingtoallreferencesamplesandreferencesamplesworkasstandardsamplesincaseofanydisputes.产品应当根据所有参照样品作为原则参照样品做分析,以防任何的干扰3.3Colour颜色3.3.1Assessmentforcolourdifference色差评估General一般规定Bothsamplesandgreyscalemustbecleanandwithoutanyfingerprints.Bothsamplesandgreyscaleshallalwayshavethesameanglesothelightreflectiondoesnotinfluencethejudgment.样品和灰色样卡必须洁净,没有任何的指纹。因光反射影响评估,样品和灰色样卡应在同一种角度Forcolourfastness,greyscaleisneedtoevaluatethecolourperformanceforitsdurability.色牢度,灰色样卡需要评估颜色的耐久性能Withoutlightbox/room没有灯箱Thesamplesandgreyscaletobeevaluatedshallbeheldatadistanceofapproximately0.5m,slopingdownwardsatanangleof45°.Thisshallbedoneindaylightbutnotondirectsunorclosetostronglycolouredsurfaces(walls,doorsetc).样品和灰色样卡在向下倾斜45度,大概0.5米的距离评估,应当在日光灯下进行,不能直接在太阳光下或强烈的着色区(墙,门等)Withlightbox/room有灯箱Thesamplesistobeplacednexttotheobjectslopingupwardsatanangleof45°.Insideandareaaroundoflightbox/roomshallnotbeinfluencedbyanyotherlightsources.Theassessmentshouldbeconductedwiththereferenceofgreyscales.Checkforpossiblecolourinconsistenciesbycomparingtheproductionsampletothereferencesampleinthethreedifferentlightsources:样品应当放置在向下倾斜45度角的位置。里面和靠近光源的区域不应当受到其他光源的影响。等级的评估由灰色样卡分析。在下面三个光源下对比生产样品与参照样品来检查也许存在的颜色不一致的状况:•D65•TL83(orTL84)•A-light(Tungstenlightbulb)(钨光灯泡)Evaluatethemetamerismeffectsbetweentheapprovedreferencesampleandtheproduction.Incaseofdeviation,contactIKEAforfurtherinformation.评估承认参照样品和生产间的同色异谱现象(俗称挑灯),若存在颜色偏差,联络宜家获取深入信息Referencesample参照样品Greyscale灰色等级Metamerism:comparisonbetweenmastersampleandproductionmaterialshouldbeconsidered.Evaluationisalwaystobedone.同色异谱:比较原则样品和生产材料。做出评估3.3.2Assessmentforcolourfastness色牢度评估General一般规定VisualinspectionshallbemadewithlightsourceD65(daylight).Thesamplesandthegreyscaleshallbeplacedata45°angletothelightsource.Avoiddistractions,suchasothercoloursthangreyintheassessmentarea/disturbinglightsources.Samplesshallhavetheweaveorknitpatterninthesamedirection.Eachsampleshallbefoldedsothatthefabricisopaque.Theassessmentshallbemadewithasuitable“mask”.Themaskshouldbeusedbothonthescaleandonthesample.Placethetestedsampleontheleft-handsideandthereferencesampleontheright-handside.Atleasttwopeopleshallassessthesamesample.Ifthetworesultsdeviate0.5ormore,athirdpersonshallalsoassessthesample.在光源D65(日光灯)状况下目视检查,样品和灰色样卡应当放置在45度角光源。防止干扰,如评估区域的其他颜色和光源的干扰。编织、针织花纹的样品应当在同一种方向。每一种样品都应当折叠使织物不反光。评估应标注合适的标识。标识按照模板和参照样品。将测试样品放在左手,参照样品放在右手旁边。至少两个人评估同一种样品。假如评估的成果偏差0.5或者更多,第三个人应当做测试样品的评估3.4Odour&Mould气味&霉味Unpleasantorunexpectedsmellorsmelldeviatingfromearliershipmentsand/orfromreferencesampleintermsofodourisnotaccepted.难闻气味或异味或任何与之前发货相比和/与参照样品对比出现的不一样气味都是不能接受的Odourshouldalsobeanalyzedfromcustomer’spointofviewsoastoavoidthecustomer’sirritationatdomesticusestage.Whendetected,themouldoftheproductisunacceptableandimmediateinvestigationshallbelaunchedtofindouttherootcausefortheproblem.气味测试应当站在顾客的角度分析,以防止在顾客使用阶段的不满,当发既有气味,产品是不可接受的,必须立即调查并找出问题的主线原因3.5Measurement测量Measurementsconductedwithcalibratedhardmeasure.应当对测量进行校准分析Measurementsconductedaccordingtoreferencesampleandm-images.根据参照样品和图形进行测量Whenbeingmeasured,theproductshouldberelaxed,putonthetable..当测量时,产品应当松弛地放在桌面上3point(right,left,middle)shouldbemeasuredandallofthemshouldbewithinthesizetolerance.尺寸测试应当在三点(左,中,右)测量,并且测试成果都应当在尺寸的公差范围之内3.6Skew&Bow纬斜测试Skewisconsideredasdefectif:纬斜被认为是缺陷:1.>2.0%2.<=2.0%butseverelyaffectstheappearance.<=2.0%,并严重影响样品的外观ThesupplieralsoneedstorefertoTEDorcontactIKEAforspecialcases.对于某些特殊的状况,供应商应参照TED或与宜家商议4.Glossary&definitions术语和定义FaceFortextileproductwemeantheoutersideoftheproduct.正面,针对纺织产品,定义在产品的外层BackFortextileproductwemeantheinnersideoftheproduct.背面,针对纺织产品,定义在产品的里层Slightvisible,notobvious,notaffectingtheappearance,function,performanceoftheproduct轻微明显的,不可以发现,不影响产品外观,功能性和性能Severevisible,obvious,affectingtheappearance,function,performanceoftheproduct严重明显可见的,可以发现的,影响产品的外观、功能性和性能Qualityguidelines质量指导1.Fabricfault面料疵点1.1Colourstain&dirtymark色点&污迹1.2Fabricbroken&hole面料破坏&破洞1.3Weavingfault织造疵点1.4Foreignmaterial外来材料1.5Threadknot&nep线头&结头1.6Printingquality印花质量2.Workmanship工艺2.1stitchquality缝合质量2.2Sewing&quiltingquality缝纫&绗缝质量2.3Longthread长线2.4Patternquality图案质量2.5Colourperformance颜色偏差2.6Skew&Bowing纬斜1.Fabricfault面料疵点1.1Colourstain&dirtymark色点&污迹Illustrationforrelateddefects有关疵点插图Description描述Face正面Back背面Dirtymark污迹Defect:缺陷1.>4mm2/piece件2.<=4mm22/piece件Remark:others注意:其他Defect:缺陷1.>16mm2/piece件2.<=16mm22/piece件Remark:others注意:其他1.2Fabricbroken&hole面料波坏&破洞Thebrokenfabricandholeisconsideredasdefect.破坏的面料和破洞认为是疵点Illustrationforrelateddefects有关缺陷的插图Description描述Face正面Back背面Holeonfabric破洞Defect缺陷Defect缺陷Fabricbroken面料破坏Defect缺陷Defect缺陷1.3Weavingfault织造疵点Illustrationforrelateddefects有关疵点的插图Description描述Face正面Back背面Colouryarn色纱Remark:1cm/m2/sideandnotvisibleatfirstsightaccordingto3.1Others:defect注意;1cm/m2/边部和第一眼不可以看见根据3.1其他:疵点N/AForproductsuchascurtain,blanket,towelThesameasface对于窗帘、地毯、毛巾,与正面同样Thickyarn(3tripledsizeofnormalyarnForblanket:doublethesizeofnormalyarn)粗纱(比正常纱粗3倍,针对窗帘:比正常纱粗2倍)Remark:1cm/m2/sideOthers:defect注意:1cm/m2/边部,其他:疵点N/AForproductsuchascurtain,blanket,towelThesameasface对于窗帘、地毯、毛巾,与正面同样Pileloss块状缺失Defect:>1cmRemark:others疵点>1cm注意:其他Defect:>1cmRemark:others疵点>1cm,注意:其他looppilledout线圈跑出来Defect:>1.5cmRemark:others疵点:>1.5cm注意:其他Defect:>1.5cmRemark:others疵点:>1.5cm注意:其他Loopsnagged勾线Defect:>2.5cmRemark:others疵点:>2.5cm注意:其他Defect:>2.5cmRemark:others疵点:>2.5cm注意:其他Pilenotcutevenly块状的不均匀Defect:>16mm2/piece疵点:>16mm2/件Remark:others注意:其他Defect:>16mm2/piece疵点:>16mm2/件Remark:others注意:其他Otherfabricfault其他面料疵点Remark:1cm/m2/sideOthers:defect注意:1Cm/m2/边部N/AForproductsuchascurtain,blanket,towelThesameasface对于窗帘、地毯、毛巾,与正面同样1.4Foreignmaterial外来材料Unrelatedmaterialfoundontheproductisimpuritysuchastapes,papersetc.不有关的材料,在产品发现的杂质如胶袋,纸等Foreignmaterialisconsideredasdefecteitheronthefaceoronthebackifitisseverethusaffectingtheappearance,function,performanceoftheproduct.外来材料被认为是疵点,假如严重地影响产品的外观、功能,性能,无论是在产品的正面或者背面Illustrationforrelateddefects有关疵点图片Description描述Face正面Back背面Foreignmaterial外来材料Defect疵点Defect疵点1.5Threadknot&nep线头&结头Illustrationforrelateddefects有关疵点图片Description描述Face正面Back背面threadknot&nep线头&结头>3mm2Defect疵点:>1/m2/side边部>2/m2/side(towel)边部(毛巾)Others:Remark注意:其他>3mm2Defect:疵点>1/m2/side边部>2/m2/side(towel)边部(疵点)Others:Remark注意:其他1.6Printingquality印花质量Poorprintingqualitysuchascrossstaining,missprintingthataffecttheappearanceoftheproductisnotallowed.差的印花质量如沾色、漏印,影响产品的外观,这是不容许的Illustrationforrelateddefects有关疵点图片Description描述Face正面Back背面Poorprinting印花质量差Defect疵点:>4mm2/m2Remark:others注意:其他Defect疵点>4mm2/m2Remark:others注意:其他2.Workmanship工艺2.1stitchquality缝合质量Illustrationforrelateddefects有关疵点图片Description描述Face正面Back背面Needleholesleftonthefabric在面料上留有针洞Defect:>1cm/piece疵点>1cm/件Defect:>1cm/piece疵点>1cm/件Brokenstitch缝合破坏Defect疵点Remark注意Missstitch,跳线漏缝Defect疵点:>2stitch针/m2Defect疵点:>2stitch针/m2Toomuchrepeatingstitches太多的反复缝合Defect:>1cm/piece疵点:>1cm/件Defect:>1cm/piece疵点:>1cm/件2.2Sewing&quiltingquality缝纫&绗缝质量1.Thetrackofthesewingshouldbestraight,evenandsmooth缝纫针迹应当平直,匀整,光滑2.stitchdensity:Stitchingshouldbedoneaccordingtoapprovedreferencesampleand/orameasuredimage,ifavailableinsuppliersindex.缝纫密度:缝纫应当根据参照样品和测量图片,可用的供应商目录Illustrationforrelateddefects有关疵点图片Description描述Face正面Back背面Notstraightstitching缝纫不平直Severe:DefectSlight:Remark严重:疵点轻微:注意Severe:DefectSlight:Remark严重:疵点轻微:注意Wrinklecausedbypoorsewing差缝纫引起的折皱Severe:DefectSlight:Remark严重:疵点轻微:注意Severe:DefectSlight:Remark严重:疵点轻微:注意2.3Longthread长线Forsinglethreadthatis>5cm/piece:defect对于单线>5cm/件:疵点Formultiplelongthreadsthatthelongestthreadis>1cm,<5cmbutmorethan5threadsaredetectedonthe

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