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Unit1MeetingGuestsUnit2HotelCheckinUnit3HousekeepingServiceUnit4Food&BeverageServiceUnit5

CitySightseeingandTransportationUnit6TheServiceofTravelDestinationsUnit7TourofChineseCharacteristicCultureⅠUnit8TourofChineseCharacteristicCultureⅡUnit9HandlingProblems&EmergenciesUnit10HandlingCustomerComplaintsUnit11CheckingOutUnit12Farewell,China

Module

1Meeting

Guests

at

the

AirportUsefulExpressions1.WelcometoChina!欢迎来到中国!2.Didyouhaveagoodtrip?旅途愉快吗?3.Youallneedagoodrestfirst.大家都需要先好好休息一下。4.YouwillhaveplentyoftimetoseealltheinterestingplacesinChina.您将有充足的时间去参观中国的名胜古迹。5.Iseveryoneinthegrouphere?大家都来全了吗?6.ShallIhelpyouwithyourluggage?我来帮您拿行李吧?7.Theshuttlebusisjustwaitingintheparkinglot.机场大巴正在停车场等候。DialogueⅠ:MeetingGuestsattheAirportScene:Intheairport,LiBo,ayoungtourguidefromtheYouthTravelService,isgreetingatouristgroupfromtheUnitedStates.L:Excuseme!AreyouMr.GreenfromLosAngeles?J:Yes,I'mJamesGreen.L:Nicetomeetyou,Mr.Green.I'mLiBo,yourtourguidefromtheYouthTravelService.JustcallmeXiaoLiorLiBo.J:Nicetomeetyou,too.L:(LiBoshakeshandswithMr.Greenandotherguests)

WelcometoChina!J:We'resogladyou'vecometomeetusattheairport,Li.L:Didyouhaveagoodtrip,Mr.Green?J:Yes,verypleasant.L:Good.Canwegonow?ShallIhelpyouwithyourluggage,Mr.Green?J:No,thanks.Icanmanage.L:Pleasefollowme,ladiesandgentlemen!Theshuttlebusisjustwaitingintheparkinglot.J:That'sfine.Hurryup,guys!

L:Thisway,please.MorePractices:Makeupadialogueaccordingtothestatements.1.Agroupofvisitorswillcomehereattherailwaystation.Theywillstayherefor5days,andyouwillbetheirguide.2.Agroupofvisitorswillcomehereatthebusstation.Thereare3peopleinthegroup.Theywillvisitthemountainsandthewarmspringhere.Youwillbetheirguide.Module2OntheWaytotheHotelUsefulExpressions1.Iseverybodyonthebus?大家都上车了吗?2.Shallwegonow?我们现在可以出发了吗?3.Letmeintroducemyteamtoyoufirst.请先允许我向大家介绍我的团队。4.Wewilldoourbesttomakeyourtriphappyandsatisfied.我们将竭诚使您的旅途愉快并令您满意。5.It'soneofthebestfourstarhotelsinthecity.这是我市最好的四星级宾馆之一。6.Ihopeyouwillenjoyyourstayhere.希望大家在这里玩得开心。7.Next,I'dliketointroducesomethingaboutthiscity.接下来,我会给大家介绍一下这座城市。8.There'remanyfamousscenicspotsandhistoricalsitesinBeijing.北京有许多著名的景点和名胜古迹。9.I'mafraidyouneedagoodrestfirst.恐怕您得先好好休息。10.Let'sgetoffandgotothereceptiondesk.咱们下车去前台。DialogueⅡ:OntheWaytotheHotelScene:ZhangWei,theguide,meetsthetourgroupattheairportandtheyaredrivingtothehotel.Thecoachisabouttostart.Z:Iseverybodyonthebus?

T:Yes,Ithinkso.Z:Shallwegonow?

T:Yes,please.Z:(toallthetourists)WelcometoChina,ladiesandgentlemen.Letmeintroducemyteamtoyoufirst.MynameisZhangWei.IamatourguidefromChinaInternationalTravelService.I'llbewithyouforyourtripinBeijing.ThisisMr.Li,ourdriver.Wewilldoourbesttomakeyourtriphappyandsatisfied.Ihopeyouwillhaveagoodstayhere.Now,wearedrivingtothehotel.T:Well,howfarisittothehotel?Z:It'lltakeusaboutonehour.It'soneofthebestfourstarhotelsinthecity.Ihopeyouwillenjoyyourstaythere.T:That'sgreat.Z:Next,I'dliketointroducesomethingaboutthiscity.BeijingisthecapitalofChina.Itisapleasantplacetovisit.There'remanyfamousscenicspotsandhistoricalsitesinBeijing,suchastheGreatWall,thePalaceMuseum,theSummerPalace,andsoon.T:Wearereallylongingforavisit.Z:Youmustbetiredafterthelongtrip.I'mafraidyouneedagoodrestfirst.T:That'sverykindofyou.Z:Well,hereweare.Thisisthehotel.Let'sgetoffandgotothereceptiondesk.T:OK.AnswertheFollowingQuestions1.Iseverybodyonthebus?2.WheredoesZhangWeicomefrom?3.AretheremanyfamousscenicspotsandhistoricalsitesinBeijing?4.WhatotherfamousspotsdoyouknowinBeijing?Notes1.Letmeintroduce...to...letsomebodydosomething是祈使句,意为让……来做……事情。introduce...to...意为向……介绍……。eg:Letmeopenthedoorforyou.我来替你开门吧。Letmeintroducemyselftoyou.我来自我介绍一下。2.Wewilldoourbesttomakeyourtriphappyandsatisfied.我们将竭诚使您的旅途愉快并令您满意。doone'sbesttodosomething意为尽力做……。make...+adj意为使某人处于……状态。3.It'lltakeusaboutonehour.行程将花费一个小时。Itwilltakesomebodysometimetodosomething.做……事情将要花费……多长时间。eg:Itwilltakeusthreehourstofinishthehomework.我们将花费三个小时来完成作业。4.Iamafraid...恐怕……。eg:Iamafraidyouhavetostayherefortwodays.恐怕你得在这里待两天。MorePractices:Youarethetourguide.Youhavejustreceivedthetourandaretakingthemtothehotel.YouaregoingtointroduceAnshantothetouristsabout1)theoriginofthecityname;2)thefamousscenicspots:theQianshanMountains,thejadeBuddhagarden,TanggangziHotSpring,EryijiuPark.Module3AWelcomeSpeechUsefulExpressions1.Allowmetointroducemyself.请允许我做一下自我介绍。2.We'lldoeverythingpossibletomakeyourvisitpleasant.我们将尽一切可能使您的旅途愉快。4.Ifyouhaveanyproblemsorsuggestions,pleasedon'thesitatetoletusknow.您有任何问题或者建议,尽管告诉我们。5.Pleasedorememberthenumberofourbus.请务必记住我们大巴的车牌号。PassageReading:AWelcomeSpeechGoodmorningladiesandgentlemen,WelcometoChina.Allowmetointroducemyself.MynameisHuangLi.Huangismysurname,soyoumaycallmeXiaoHuang.I'maguidefromLiaoningYouthTravelService.AndthisisMr.Zhang,ourdriver.We'regladtohaveallofyouhere.I'llbewithyouduringyourfivedaytourinthiscityandwe'llbeatyourserviceatanytime.We'lldoeverythingpossibletomakeyourvisitpleasant.Ifyouhaveanyproblemsorsuggestions,pleasedon'thesitatetoletusknow.ThehotelistheWhiteSwanHotel.Itisthebesthotelinthecity.Weshallmeetatthehotellobbyat7:00a.m.forourfirstvisittomorrow.Pleasedorememberthenumberofourbus.ThenumberisLiaoC5820.Thankyou.Wehopeyou'llenjoyyourstayinthiscity.AnswertheFollowingQuestions1.What'stheguide'ssurname?

2.Whoistheirdriver?3.Howlongwillthetouristsstayinthiscity?

4.What'sthenameofthehotel?5.What'sthenumberofthebus?MorePractices:RolePlayAttheAirportA:Excuseme,butareyouMr.DavisfromUK?

B:Why,yes,I'mMarkDavis.A:Oh,Mr.Davis.I'mverygladtomeetyou.MynameisZhangli.I'mtheguidefromtheBeijingTravelService.B:Hello,MsZhang.Thankyouforcomingtomeetus.A:WelcometoChinaMr.Davis.Howwasyourtrip?B:Fine.Wehadaverypleasantflight.LetmeintroducetoyouMissTyler,myassistant.Sheisinchargeofthedailyaffairsofourtourparty.A:Howdoyoudo,MissTyler?I'mpleasedtomeetyou.C:Howdoyoudo?I'mpleasedtomeetyou,too.A:We'vemadereservationsforyourpartyattheGlobalHotel.B:Thankyouverymuch.A:Shallwegotothehotelnow?Theshuttlebusisjustwaitingoutside.B:Fine.A:Yourbaggagewillbesenttoyourroomsinthehotel.B:That'sgood.A:MayIhelpwithyoursuitcase,Mr.Davis?

B:It'sverykindofyou.Module

1Meeting

Guests

at

the

AirportUsefulExpressions1.ThisisLiHong,thetourguideofChinaYouthTravelAgency.我是李红,是中国青年旅行社的导游。2.I'dliketoreservearoominShenyang.我想在沈阳订一间房。3.Whatkindofroomwouldyoulike?您想订什么房间?4.Howlongwouldyoustayhere?您要在这里住多长时间?5.IsthereanythingelseIcandoforyou?您还有其他的需要吗?6.Justcallmewhenyouhaveotherquestions.您有任何问题请给我打电话。Dialogue

Ⅰ:HotelRoomReservationG:ThisisLiHong,thetourguideofChinaYouthTravelAgency.CanIhelpyou?C:ThisisJohnSmithfromLondon.I'dliketoreservearoominShenyang.Willyoupleasearrangeitforme?G:It'smypleasure.Whatkindofroomwouldyoulike?Wehavesingleroom,doubleroom,suitesanddeluxeroom.C:ABritishsuite,please.G:OK.Howlongwouldyoustayhere?C:ThreedaysfromthethirdtothefifthofMarch.G:Now,Mr.Smith,let'schecktheinformation.You'dliketoreserveaBritishsuiteforthreedaysfromthethirdtothefifthofMarch.Isthatso?C:Yes,exactly.G:Thankyouforcalling.Welookforwardtoseeingyou.C:Thankyou.Bye!G:Goodbye.AnswertheFollowingQuestions1.WhoistheCaller?2.Whereishefrom?3.Howlongwouldthevisitorstayinthehotel?4.Whatkindofroomwouldthevisitorliketoreserve?MorePractices:APhoneReservationMr.

Brownandhiswifewantstobookatwinroominyourhotel.Nowyouareansweringthetelephone.Theywanttostayfor3daysfrom15th—18thinMay.Theywanttoknowaboutthelocationandtheprice.Module2CheckinginUsefulExpressions1.MayIhelpyou?请问需要帮助吗?2.We'dliketocheckin.我们想办理入住。3.Doyouhavereservations?您预订了吗?4.Amoment,please.请您稍等!5.Hereisthename-listwiththegroupvisa.这些是我们团的名单和签证。6.Wishyouanicestayhere.祝愿您在这里过得愉快。DialogueⅡ:CheckinginScene:ThetourguideishelpingagroupofvisitorstocheckinatahotelinShanghai.Thereceptionclerkreceivesthetourguide.C:Goodmorning,madam.MayIhelpyou?G:Yes,please.We'dliketocheckin.C:Doyouhavereservations?G:Yes.TheShanghaiYouthTravelAgencyhasbooked15roomsforus.C:Wouldyoupleasetellmethenameofyourgroup?G:TheBritishFriendshipGroup.C:Amoment,please.C:Yes,15twinroomsforfournights.G:Yes,exactly.Hereisthenamelistwiththegroupvisa.C:Thankyou.Herearethekeystotherooms.Thebreakfastwillbeservedatthedininghallonthesecondfloorfrom7:00to9:00a.m.G:Thankyou.C:Thankyouandwishyouanicestayhere.AnswertheFollowingQuestions1.Whatisthenameofthetravelinggroup?2.Howmanyroomshasthegroupreserved?3.Whatisthenameofthetravelagency?4.Howlongwillthegroupstayinthehotel?5.Whattimeisbreakfastservedinthehotel?Module3TravelArrangementsUsefulExpressions1.Helloeverybody,caneveryonehearme?大家好!大家都能听到我说话吗?2.I'dliketosaysomethingabouttomorrow'sarrangement.我想和大家说说明天的安排。3.Thetourstartsat9o'clocktomorrowmorningandlastsabouttwohours.我们明天上午九点出发,行程大约两个小时。4.We'llmeetoutsidethehotelatabouttentonine.我们将于8:50在酒店门口集合。5.ThetourwillendattheLaosheTeahouseinthemainsquare.本次行程将在中心广场的老舍茶馆结束。6.Ihopeyouwillenjoythetour.希望大家本次旅行愉快。DialogueⅢ:TravelArrangementsA:Helloeverybody,Canyouhearme?B:Yes,veryclearly!A:Thankyou.I'dliketosaysomethingabouttomorrow'sarrangement.B:Yeah!Goahead.A:I'llbewithyouonaconductedtourroundthecitytomorrow.B:Yes.A:Thetourstartsat9o'clocktomorrowmorningandlastsabouttwohours.B:Whattimeshouldwebeready?A:Pleasebereadyat8:50.We'llmeetoutsidethehotelatabouttentonine.IsthatOK?B:OK,tentonine.Howshouldwego?A:We'llgotherebycoach.ThetourwillendattheCrystalTeahouseinthemainsquare.Thereyou'llbeabletoenjoyourfamouslocalcake.B:Wonderful!A:Ihopeyouwillenjoythetour.Seeyouinthemorning.AnswertheFollowingQuestions1.Whenwillthetourstartandhowlongwillitlast?2.Whattimeandwhereshouldthetouristsmeet?3.Howwillthegroupvisitthecity?4.Whereistheendofthetour?MorePractices:RolePlayAGroupReservationR:Goodmorning.MayIhelpyou?C:Goodmorning.I'dliketoreserveroomsformygroup.R:Whattypeofroomsdoyouwanttoreserve?

C:Wehave10people.Fivetwinrooms,please.R:Forwhichdates?

C:From21stto23rdofMarch.R:Waitaminute,please.FivetwinroomsforMarchfrom21stto23rd.

C:Whatwillbetherate?R:It's600RMBpernight.Whenwillyoubearrivingattheairport?C:Thearrivaltimeshouldbe12:45.R:OK.Ourhotelbuswillbethereatthattime.Module

1EscortingtheGuestinto

theGuestRoomUsefulExpressions1.Welcometoourfloor.欢迎来到我们楼层。2.I'mtheattendantforthisfloor.我是本楼层服务员。3.Thereisapricelistoverthere.那边有价格表。4.Ifyouneedanyhelp,pleaseletmeknow.如果您有什么需要就告诉我。DialogueⅠ:EscortingtheGuestintotheGuestRoomScene:ThelobbyattendantshowsMr.Jonesontothefloorofhisroom.Thefloorattendant,XiaoWuiswaitingforthem.L:Hello,XiaoWu.ThisisMr.JonesofRoom1506.X:Nicetomeetyou,Mr.Jones.Welcometoourfloor.J:Nicetomeetyou,too.X:I'mtheattendantforthisfloor.We'regladtohaveyouhere.Thisway,please.J:Thankyou.X:Hereweare.Thisisyourroom,Mr.Jones.J:Oh,theroomseemsverybig!X:CouldIputyoursuitcasebythewardrobe?J:Yes,please.Couldyouhaveapricelistforthethingsintheminibar?X:Yes,thereisapricelistoverthere.J:Thankyousomuch.X:It'smypleasure.Ifyouneedanyhelp,pleaseletmeknow.AnswertheFollowingQuestions1.WhatistheroomnumberofMr.Jones?2.IsMr.Jonessatisfiedwiththeroom?3.Whoistheattendantforthefloor?4.Whatdoestheguestwanttoknow?Module2MakingUptheRoomUsefulExpressions1.ShouldIdotheturndownserviceforyounow?我可以为您现在做夜床服务吗?2.Wouldyoutidyupabitinthebathroom?您能不能稍稍收拾一下洗浴间?3.MayIturnonthelightsforyou?我帮您开灯吧?4.IsthereanythingelseIcandoforyou?还有什么事情需要我做的吗?5.Wetrytobealwaysatyourservice.我们竭诚随时为您服务。DialogueⅡ:MakinguptheRoomScene:TheBrownsaresittingintheroomwhenaroomattendantknocksatthedoortoseewhethertheturn-downserviceisneeded.A:Goodevening,sirandmadam.ShouldIdotheturndownserviceforyounow?B:Oh,thankyou.Butwearehavingasmallpartyhereintheroom.Couldyoucomebackinthreehours?A:Certainly,madam.B:That'sfine.Well,ourfriendsseemtobealittlelate.Wouldyoutidyupabitinthebathroom?A:Noproblem.MayIturnonthelightsforyou?C:Yes,please.A:IsthereanythingelseIcandoforyou?B:Nothingmore.Thankyouverymuch.You'reasmartboyindeed.A:Wetrytobealwaysatyourservice.Goodbye,sirandmadam,anddohaveaverypleasantevening.AnswertheFollowingQuestions1.WhenwilltheBrownswanttohavetheirturn-downservice?2.Whowilldotheturn-downservicefortheBrowns?3.Whatistheroomattendantrequiredtodonow?4.WhatwilltheBrownsdointhreehours?5.AretheBrownssatisfiedwiththeroomattendant?Module3RoomServiceOrderUsefulExpressions1.Whatwouldyouliketoorder?您想要点什么?2.Ourwaiterwillbethereinaround10minutes.我们的服务员大约十分钟之后到您那里。3.Pleasefeelfreetoask.请尽管问我。DialogueⅢ:RoomServiceOrderScene:Mr.WhiteinRoom1608ordershisbreakfast.Thestafftakeshisorder.S:Goodmorning.Roomservice.WhatcanIdoforyou?L:Hi,I'dliketoordersomefoodformybreakfast.S:Yes,sir.Whatwouldyouliketoorder?L:I'dlikeahamburger,aboiledegg,andacoffee.S:Anythingelse?L:Doyouhavegreensalads?S:Yes,sir.Doyouwantone?L:Yes,agreensalad.S:Anythingelse?L:No,that'sall.S:CouldIhaveyourname?L:Mr.WhiteofRoom1608.S:So,Mr.White,we'llsendtoRoom1608onehamburger,aboiledegg,acoffeeandagreensalad.Ourwaiterwillbethereinabout10minutes.Ifthereisanythingmoreyouneed,pleasefeelfreetoask.L:OK.S:Thankyou.Ihopeyou'llhaveagoodday.AnswertheFollowingQuestions1.WhydoesMr.Whitemakethephonecall?2.WhatdidMr.Whiteorderforthebreakfast?3.HowlongshouldMr.Whitewaitforthebreakfast?4.WhatistheroomnumberofMr.White?MorePractices:RolePlayⅠ.AMorningCallA:CanIhelpyou,sir?B:It'smyfirstvisithere.Doyouhavemorningcallservice?A:Yes,wouldyouliketohaveit?B:Yes,Iwanttohaveittomorrowmorning.A:Whattimedoyouwanttohaveit?B:At6:30tomorrowmorning.IwanttogetupearlysothatIcanwatchpeopleplayingChineseboxing.A:Oh,Isee.Whatkindofcallwouldyoulike,byphoneorbyknockingatthedoor?B:Byphone,Idon'tliketodisturbmyneighbors.A:Yourroomnumber,please.B:R1218.A:OK,sir.Ourroomattendantwilldothatforyou.Ⅱ.CleaningtheRoomA:Housekeeping.MayIcomein?B:Yes,please.A:Goodmorning,sir.MayIcleantheroomnow?B:No,notsofar.Thanks.I'mnotfeelingverywellnow.I'vegotacold.A:Oh,I'msorrytohearthat.ShallIcallthedoctor?B:Notnecessary.I'vegotsomemedicine.A:Wouldyoulikesomeboiledwater?B:Yes,pleaseswitchontheminijartomakemesomeboiledwater.A:Yes,sir.MayIreplacethebedsheetandtoiletneeds?B:That'sverykindofyou.A:ShouldIturnonthe“Don'tdisturb”light?B:Yes,please.Iwanttohaveagoodrest.Module1ReservingaTableUsefulExpressions1.Askingforname:(询问姓名)—CouldIhaveyourname,please,sir/madam?先生/女士,可以问一下您的名字吗?Askingfortime:(询问时间)—Whattimewouldyouliketobookatable?您想在几点预定餐桌?Askingfornumber:(询问人数)—Andhowmanyareyou?你们一共有多少人?2.Spellingofname:(询问姓名拼写)—Couldyouspellthatforme,sir?先生,请拼写一下您的名字好吗?3.Confirmation:(确认预定信息)—Certainly,Mr.Smith.Sothat'satablefor5at8:30thisevening.当然可以,史密斯先生。今天晚上8点半预订一张五人台。—Certainly,madam.Sothat'satablefortwoforlunch,tomorrowat

1:00

forMr.Jones.当然可以,女士。明天中午1点以琼斯先生的名字订一张两人台。4.Youarefullybookedbetween8:00and9:00p.m.Acustomerwantsatablefor8:30.Whatdoyou

say?(餐厅八点至九点间已经订满。如果一位顾客要定八点半的位子,你怎么回应?)—I'mverysorry,sir.I'mafraidwe'refullybookedforthattime.对不起,先生。那个时段所有的座位都预订完了。—I'msorry,thereisn'tanytablefor

...,butwecangiveyouatableat

....对不起,那个时段没有座位了,但是我们可以在……为您预订一张台。DialogueⅠ:ReservingaTable(W=waiterG=guest)W:Goodafternoon.RoyalRestaurant.WhatcanIdoforyou?G:Goodafternoon.I'dliketobookatableforthiseveningat7:00o'clock.W:Buthowmanypeoplearethereinyourparty?G:AtableforthreeandI'dlikethetablenearthewindow.W:Sure.Couldyoupleasetellmeyourname?G:JoeEdward.W:Howdoyouspellit,sir?G:J-O-E,Joe.E-D-W-A-R-D,Edward.W:Mr.Edward,atableforthreebythewindowat7:00thisevening.Isthatright?G:That'sright.W:Thankyou.Wearelookingforwardtoseeingyou.AnswertheFollowingQuestions1.Inwhosenamethetableisreserved?2.Howmanypeoplewillattendthedinner?3.Whenwilltheguestattendthedinner?4.Doestheguesthaveanyspecialrequirementsforthetable?Module2HelpingtoOrderDishesUsefulExpressions1.Areyoureadytoorder?您准备好点菜了吗?2.Wouldyoulikemetorecommend...toyou?It'sverygood.我向您推荐……这道菜好吗?非常好吃。3.MayItakeyouorder?现在可以为您点菜了吗?4.Haveyoudecidedonanything?您决定好点什么菜了吗?5.Whatwouldyoulike?您想吃点什么?6.Whatkindofdrinkwouldyoulike?您想喝点什么?7.Wouldyoulikesomeappetizerbeforelunch?您想点什么作为开胃菜?8.We'vegot...today.我们今天有……。9.Today'sspecialis....今天的特色菜是……。10.Wouldyouliketotrysomethingelse?您想试试其他的菜吗?11.Howwouldyoulikethesteakdone,welldone,medium,orrare?您想要什么样的牛排?全熟,五分熟,还是三分熟?DialogueⅡ:HelpingtoOrderDishesScene:Mr.andMrs.Smithenterthediningroomofahotel.W:Goodevening.S:Goodevening.W:Wherewouldyouliketosit?S:Thattableovertherelooksnice.W:Ok,please.Here'sthemenu,sir.(Mr.andMrs.Smithlookatthemenubeforethewaiterreturns.)W:Haveyoudecidedwhatyou'dlike?S:Yes.W:Whatwouldyouhaveasstarter?S:We'llbothhavethesoup,please.W:Andwhatwouldyouliketofollow?S:Abeefsteakformeandamixedgrillformywife.W:Wouldyoulikesomewinewithyourmeal?S:No,thanks.I'llhaveapintofbeerandaglassoforangejuiceformywife,please.W:Yes,sir.Pleasewaitforashortwhile.Module3ThePaymentUsefulExpressions1.We'lltakethechecknow.我们现在结账。CanIhavemybill,please?我要结账。I'dliketopaymybill.我要结账2.Doyouaccepttraveler'schecks?你们接受旅行支票吗?3.I'llpayincash.我付现金。4.Howmuchdoesitcometo?Howmuchinall?Howmuchalltogether?总共多少钱?5.What'stoday'sexchangerate?今天的兑换率是多少?6.Wouldyoupleasesignforit,sir?

先生,可以请您签字吗?DialogueⅢ:ThePayment(W=Waiter,S=Mr.Smith)W:Didyouenjoyyourdinner?S:Oh,verymuch.Justexcellent.I'dliketopaymybill.W:Yes,sir.Yourbillcomesto282RMB.S:DoyoumindifIpayitwithacreditcard?W:I'msorry,sir.Wedonothonorcreditcardshere.S:Oh,Isee.DoyouacceptUSdollars?W:Yes,sir.S:ThenI'llpayincash.Andwhat'stheexchangeratetoday?W:It's6.2Yuantoadollar.S:Hereis45dollars.W:Thankyou.Yourreceiptishere.Welcometocomeagain.S:Thankyou.Module4TheChineseFoodUsefulExpressions1.Whatkindofdrinksdoyouhaveforaperitif,sir?您想要什么作为开胃酒?2.Iknowitisoneofthebestliquorsintheworld.我知道这是世界上最好的酒之一。3.Anditwon'tgotoyourheadasmostliquorsdo.并且它不像其他酒那样上头。4.What'sthespecialtyhere?这里的特色菜是什么?5.Thechef'sdelightsisvariouschickendisheslikesteamedchickenwrappedinlotusleaves,beggar'schicken.厨师的拿手菜是各种鸡肉做的菜,像荷叶鸡、叫花鸡等。6.Howisitcooked?它是怎么做的?7.Doyouhaveanyrefreshments?你们这有什么主食?DialogueⅣ:TheChinesefood(W=waiter,C=customer)W:Goodafternoon.Atablefortwo?Thisway,please.Whatkindofdrinksdoyouhaveforaperitif,sir?C:Yes,IthinkIwillhaveMao-tai.Iknowitisoneofthebestliquorsintheworld.W:That’sagoodchoice.Anditwon’tgotoyourheadasmostliquorsdo.C:ThisisourfirsttriptoChina.What’sthespecialtyhere?W:OurrestaurantspecializesinBeijingfood.BeijingRoastDuckisthespecialtyfortonight.Thechef’sdelightsisvariouschickendisheslikesteamedchickenwrappedinlotusleaves,beggar’schicken.C:What?Beggar’schicken?Howisitcooked?W:Awholechickenisstuffedwithmushrooms,pickledChinesecabbageandonions,wrappedinlotusleaves,sealedinclayandcookedslowly.C:Thatsoundsverynice.Ok,I’lltaketheworldfamousBeijingRoastDuckandthebeggar’schicken.Doyouhaveanyrefreshments?W:Yes,wehaveassortedfriednoodle,springrolls,eighttreasureglutinousrice.C:Whatdoyouhavefordessert?W:Sorry,wedon’thavedessertforChinesefood.Butwehavecomplimentarylotusseedsoupandwhitefungussoupifyoulike.C:Ok,I’lltakeoneassortedfriednoodleandtwolotusseedsoup.W:Straightaway,Sir.Module

1At

the

Summer

Palace

in

BeijingUsefulExpressions1.ShallwetakeatourtotheSummerPalace,Mrs.White?怀特夫人,我们去颐和园游览好吗?2.I'llputmyselfcompletelyinyourhand.我一切听从你的安排。3.Couldyougivemesomeinformationaboutit,MissLi?李小姐,你能给我介绍一下吗?4.TheSummerPalaceisthelargestandthebestpreservedoftheimperialgardensinChina.颐和园是中国最大也是保存最好的皇家花园。5.Itcoversanareaof290hectares,andhashalls,pavilions,corridorsandbridgesalmosteverywhere.它占地290公顷,亭台楼阁和回廊小桥比比皆是。6.ButI'mafraidonedayisnotenoughtoseealltheinterestingplaces.可是要看遍所有景观恐怕一天时间是不够的。7.WecangouptotheLongevityHillandhaveabroadviewofallthefascinatingscenesfromthere.我们可以上万寿山,在那儿所有的迷人景色都能一览无遗。8.Thelakeisapictureitself.这片湖泊风景如画。DialogueⅠ:AttheSummerPalaceinBeijing(L=MissLiW=Mrs.White)L:Goodmorning,Mrs.White.W:Goodmorning,MissLi.It'safineday,isn'tit?L:Yes,itis.ShallwetakeatourtotheSummerPalace,Mrs.White?W:Allright.I'llputmyselfcompletelyinyourhand.L:Thanks.Let'sstartoffnow.W:(AttheSummerPalace)Oh,whatawonderfulplace!Couldyougivemesomeinformationaboutit,MissLi?L:Sure.TheSummerPalaceisthelargestandthebestpreservedoftheimperialgardensinChina.Itcoversanareaof290hectares,andhashalls,pavilions,corridorsandbridgesalmosteverywhere.W:Oh,that'smarvelous!ButI'mafraidonedayisnotenoughtoseealltheinterestingplaces.L:Itdoesn'tmatter.WecangouptotheLongevityHillandhaveabroadviewofallthefascinatingscenesfromthere.W:That'saverygoodidea.L:Now,wecometothetopoftheLongevityHill.Look,thatisKunmingLake.Itismanmadeandtakesupthreefourthsofthispalacegarden.W:Whatalovelyview!Thelakeisapictureitself.L:Soitis.Mrs.White,wouldyoufeellikehavingarestinthatpavilion?W:Good.Module

2CarRentalServiceUsefulExpressions1.I'dliketorentacarforaweek.我想租一辆汽车,租一个礼拜。2.I'dlikeacarthat'seconomical.我想要台省油的车。3.I'lltaketheBuickongas.我租这台燃气别克车。4.Whataretheratesperday?每天的费用是多少?5.Whatdoesthisinsurancecover?这其中包括什么保险项目吗?6.DoIhavetoreturnthecarhere?我必须要到这里还车吗?7.Whereareyourotherbrancheslocated?你们其他的分店在哪里?DialogueⅡ:CarRentalService(T=touristC=clerk)T:Iwanttorentacarforfivedays.C:Doyouhaveareservation?T:No.C:Whatsizecardoyouwant?T:Somethingnottoolarge.C:HowaboutaBuickoranOldsmobile?T:Whataretheratesperday?C:Theyareboththirtydollarsperday,unlimitedmileage.Andyoupayforthegas.T:Thatsoundsgood.I'lltaketheOldsmobile.C:MayIhaveyourdriver'slicense?T:Sure.Hereyouare.C:Doyouwantfullcoverage?T:Yes.C:It'ssevendollarsandfiftycentsperday.Pleasereadthisform,signatthebottom,andinitialhere.Willyoubereturningthecarhereortooneofourotherbranches?T:I'llreturnithere.C:Doyouhaveamajorcreditcard?Here'sacopyofthecontract.AndIwillshowyoutoyourcar.T:Thankyou.C:Hereitis.Drivecarefully.T:Don'tworry,Iwill.Module3OntheHuangShanMountainUsefulExpressions1.Whatabreathtakingsight!多么神奇的景色啊!2.OnyourrightisTianduFeng,oneofthethreemainpeaksofHuangshanandalsothesteepest.你们的右边是黄山三大主峰之一的天都峰,也是最陡的一座山

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