2022年辽宁省盘锦市公共英语五级(笔试)真题(含答案)

2022年辽宁省盘锦市公共英语五级(笔试)真题(含答案)学校:________班级:________姓名:________考号:________

一、1.ListeningComprehension(15题)1.InwhichyeardidColumbustakechilipeppertoSpain?

2.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

听力原文：Inyouruniversitywork,youwillbeexpectedtogiveoralpresentationsintheform.ofreportsorsimplyintheformsofanswerstoquestions.Thereareseveralthingsyoucandotomakeyouroralpresentationsclearandeasytounderstand.

Thefundamentalpointtorealizeisthatspeechandwritingaredifferent.Ifyouwanttobebestunderstood,youcan'tsimplyreadyourwrittenreportaloud.Thebiggestdifferencebetweenspokenandwrittenlanguageisthatreaderscanlookbackovertheprintedwordswhentheydon'tunderstand.Inspokenlanguage,however,listenerscan'tgobackandcheckthewords.Theycanrelyonlyonmemory.Sothefirstprincipletokeepinmindwhenyou'replanningtospeakinpublicisthatyouhavetohelpthelistener'smemory.Thismeansthatanoralreportcan'tdeliverinformationasrapidlyasawrittenreport.Thatis,youcan'thaveasmanypiecesofnewinformationpackedintothesamenumberofwords,becausetheywillcomeattoofastarateforthelistenertounderstand.

Inanoralreport,therateofdeliveryhastobeslower.Oneofthebestwaystohelpyouraudienceissimplytospeakslowly.Manypeoplespeaktoofastwhentheyspeaktoagroup.Thisisamistake,especiallyifyouhaveaforeignaccent,becauseitmakeslisteningmoredifficult.Beyondthesimpletechniqueofspeakingmoreslowlywhenyouspeakbeforeagroup,therearewaysoforganizingyourpresentationthatcanhelpthelistenerbeclearandunderstandyourmainpoints.

Theorganizationofyourtalkshouldallowenoughtimeforthelistenertothinkbothbeforeandaftereachnewidea.Thepurposeofthetimebeforethenewinformationistogivetheaudienceachancetounderstandthebackgroundclearly.Knowledgeofthebackground,orsettingoftheinformation,makesitmucheasiertoanticipatewhatkindofinformationiscomingnext.Ifthenewinformationoccurstooearly,withoutenoughbackground,thelistenersshouldnotbepreparedwithenoughbackgroundtobeabletopredictwhat'scoming.

I'vebeendescribingthetimeforthinkingbeforethenewinformation.It'salsoimportanttoprovidetimeforthinkingafterthenewinformation.Thisthinkingtimeallowslistenerstofittheideaintotheirgeneralknowledgeofthesubject.Thinkingtimegivesthelistenerachancetomakesurethattheideawasunderstoodbeforegoingontothenextnewidea.

Therearethreegeneralwaystogivethelistenertimeforthinkingandtimeafterapointofnewinformation.Onewayissimplytopause.Amomentofsilencegivesthelistenertimetotakeinthenewinformation,butthereareotherways.Asecondmethodistouseaparaphrase.Thatis,yousaythesamething,butindifferentwords.Thisparaphrase,orrepetitionoftheidea,helpsthelistenerstofixthethoughtintheirmemory.Athirdwaytogivethelistenertimetothinkistousewordsthatdon'tmeanmuch.Thesearewordsthatconveynoinformation,butjustfillintime.Forinstance,youmightsaysomethinglike"asI'vebeensaying"or"andsoforth"and"andsoon".Thatkindofexpressiondoesn'treallysayanything.It'sjustmadeofwhatwecall"fillerwords".Thewordshavenorealmeaning,buttheydoperform.ausefulfunction,sincetheyallowthelistenertimetothink.

Insummary,then,weknowthatorallanguageshoulddeliverinformationataslowerratethanyoucanuseinwrittenlanguage.Newinformationshouldbe:presentedmoregradually.Thinkingtimeshouldbeprovidedbothbeforeandaftereachimportantnewitem.Th

3.WhatdidEuropeansthinkofpotatoes?

4.Allchainscanofferstudentsthesametypeofcourseindifferentplaces.

A.RightB.Wrong

5.WhatisDickinson'sparticularform.ofself-publication?

A.Sheranherownpublishinghouse.

B.Shewroteherpoemsinherletters.

C.Shewrotetonewspapersregularly.

D.Sherecordedherpoemsinherdiary.

6.Dr．MannisnowinCambridge，writingabookonthe______．

7.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

听力原文：W:Doyouenjoyyourwork?Doyouenjoymeetingpeople?

M:Yes.Sometimes.I'vegottobehonest.Sometimes.

W:So,somepeopleyoulikeandsomeyoudon't?

M:Yeah,it'slikealotofthings,meetingthegeneralpublic.Yougetgooddays,andyougetbaddays.ButIdoenjoythejob.Ilikethefreedomofthejob,beingself-employed.

W:Doyouevergetdifficultpassengers?

M:Yes,sometimes.

W:Whatsortofthingsdotheygetupto?

M:Iwouldsaysometimesalotofdifficultpassengersarepeoplewhodon'tgoincabsalotandthey'reunfamiliarwithprocedures,especiallyifyouworknights.Peopledrinkingortheextrasthatwouldbeincludedonthetariffafteracertaintimeofnight.

W:Youmeantheyarguewithyouovermoney?

M:Yes,thatcanhappen.Ortheway...thegoodthingis,peoplecanargueaboutthewaythatyougoonacertainroutebecausetheyalwaysknowbetter.Butninetimesoutoftentheroutethattheytakeyouonisfarlongerso,youknow,they'retheeventuallosers.

W:Soifyoudohaveadifficultpassengeryouwanttogetridof,whatdoyoudo?

M:I'dstopthecabandtellthemtogetout.

W:Doesthatoftenhappen?

M:Mmm,it'shappenedtomethreetimes.Andthey'vegotout.SoI,Imyselfhaven'thadalotofproblemswithdifficultpeople,youknow.

W:Whenyoupickuptouristsaspassengers,whatkindofplacesdotheyliketogoto?

M:IsupposethemostfamouslandmarkisBuckinghamPalace,theTowerofLondon,maybeHarrods;butcertainlyBuckinghamPalace.

Whatdoesthemando?

A.Ataxi-driver.

B.Abusdriver.

C.Apoliceman.

D.Atouristguide.

8.Whatdoes"Apersonwhoisledaroundbythenose"mean?

A.Apersonwholetshisinstinctguidehim.

B.Apersonwhohasnowillofhisown.

C.Apersonwhoisdecisive.

D.Apersonwhoisfullofimaginationandcreativity.

9.WherewasthefinalsoftheWorldCupin1994held?

A.InEngland.B.IntheUSA.C.InMexico.D.InFrance.

10.What'soneofthebestwaystohelpyouraudience?

11.PartC

Directions:Youwillhearatalk.Asyoulisten,answerthequestionsorcompletethenotesinyourtestbookletforQuestions21-30bywritingNOTMORETHANTHREEwordsinthespaceprovidedontheright.YouwillhearthetalkTWICE.

Younowhave1minutetoreadQuestions21-30.

听力原文：Thetenyearsofthe1960swasaperiodofprofoundchangeinmanypartsoftheworld.IntheUnitedStates,beginningwiththeCivilRightsMovementintheearly1960s,andextendingthroughtheVietnamWar,millionsofAmericansbegantochallengeestablishedauthority.Thesemovementswereinitiallypolitical.YoungAmericansdemandedthatgovernmentalpoliciesinracerelationsandinternationalrelationscorrespondtotheidealsofjusticecontainedintheDeclarationofIndependenceandtheConstitutionoftheUnitedStates.Bytheendofthedecade,however,challengestoauthoritywerecarriedfarbeyondpoliticalissuesandweredirectedatthesocialorderanddeeplyrootedculturalpatternsofthecountry.

Thegenerationthatcameofageinthe1960s,theBabyBoomgeneration,soughtchangeinalmosteveryaspectoflifeintheUnitedStates.Forexample,theyexperimentedwithcooperativeeconomicinstitutionsandcommunallivingarrangements,brokesexualtaboos,alteredtheprocessofeducation,explorednon-Westernspiritualtraditions,developedastrongrespectfortheenvironment,andtransformedpopularculture.Asawhole,thesechangesstoodforadifferentsetofculturalvaluesthatprovidedathoroughcritiqueofAmericansocietyasitexistedatthattime.Althoughmany"alternativelifestyles"wereshort-lived,culturalchangesthatbeganinthatperiodhavehadacontinuingeffectonmuchofAmericanlife,particularlyinattitudestowardmale-femalerelations.

Allculturesarecomplex.Theyareacombinationofcloselyrelatedpatternsofsocialinteraction.Asaresult,changesinanimportantaspectofaparticularculturewillusuallyproducechangesthroughoutthesociety.TheWomen'sMovementthatbeganintheUnitedStatesduringthe1960sisatypicalexampleofthisphenomenon.Fromthebeginning,theWomen'sMovementwasinfluencedbyculturalchangesthathadoccurredearlierinthedecade.TheCivilRightsMovementforracialequalityandthedevelopmentofthebirthcontrolpillwereparticularlyimportant—theCivilRightsMovementbecausewomeninvolvedintheeffortforracialjusticebegantoseethemselvesasvictimsofsocialinjustice,andthebirthcontrolpillbecauseitgavewomenreliablecontroloverreproduction.

Social,economic,andlegalequalityandreproductiverightscontinuetobethebasicprinciplesoftheWomen'sMovement.Assomeofthesegoalshavebeenachieved,majorchangeshaveoccurredinbroaderculturalpatternssuchastheeconomyandthefamily.Atthepresenttime,mostofAmericanwomenareemployed.Employmentisnolongerconfinedtosuchtraditionalfemaleoccupationsasteacher,nurse,orsecretary.Womenarenowfoundineveryoccupationandatalllevelsofresponsibilityandauthority.Participationintheeconomyhasgivenmanywomenanindependencethathasallowedthemtochoosewhether,when,andhowtoform.afamily.Workingwomenwithinfamiliesnowarepartofaneconomicpartnershipwithmeninwhichbothadultsprovidesupportforthefamilyunitandareresponsibleforthequalityoflife.

TheWomen'sMovementhasaffectedtherelationshipbetweenmenandwomeninthefamilyinotherwaysaswell.Womenhavechallengedtraditionalsexrolesinthehousehold.Menarenowexpectedtoparticipateinchild-raisinganddomesticactivitiestoamuchgreaterextentthaninthepast.Childbearingisnowamatteroffamilychoice,withwomenhavingthefinaldecisioninfamilyplanning.

Alloftheseculturalchangesarestrengthenedinboththemediaandint

12.Sugarincoldsweetdrinksslowstheliquidfromgettingintotheblood-stream.

A.TrueB.Fasle

13.ThosewhovisitLondonwillcertainlygoto______.

A.theTowerofLondon

B.Harrods

C.BuckinghamPalace

D.TheGreenwichvillage

14.PartB

Directions:Youwillhear3conversationsortalksandyoumustanswerthequestionsbychoosingA,B,CorD.YouwillheartherecordingONLYONCE.

听力原文：Asyouallknow,logstructuresaregainingpopularity.Theyarenolongerjustthesimplecountryhomeswhichwethinkofasthetraditionallogcabin.Someupscalehomesnowincorporatenaturalroundlogsinsealingbeamsandwalls.Peopleseemtothinkthattheroundedlogsgivetheirhomesacozywarmatmosphere.Andevenpeoplewhowanttobuildatraditionallogcabinontheirowncanbuyakitwithprecutlogsthatfittogetherlikepiecesofjigsawpuzzle.Beforeshowingyousomeslidesofmodernloghouses,I'dliketointroducealittlehistoricalbackgroundonthesubject.

Logcabinswerefirstbuiltinthelate1600salongtheDelawareRiverValley.TheEuropeanimmigrantswhosettledtherebroughtcenturiesofoldtraditionsofworkingwithlogs.Andinthisheavilywoodedarealogswerethematerialinhand.Logcabinswerethemostpopularintheearly1800swiththesettlerswhoweremovingwest.Theyprovidedtheanswertothepioneer'sneedforasafeandsturdyhomethatanordinaryfamilycouldbuildquickly.Theyhaddirtfloorsandslidingboardsforwindows.ButthelogbuildingsthathaveprobablyhadmostinfluenceonmodemarchitectsarethoseofthemountainretreatsofwealthyNewYorkers.Thesecountryhouseswhichwerepopularintheearly1900stypifywhat'sknownastheAdoroundyxstyle.Nowlet'slookatthoseslides.

Whatisthespeakermainlydiscussing?

A.TraditionalEuropeanarchitecture.

B.Techniquesforbuildinglogcabins.

C.Thehistoryoflogstructures.

D.Howtobuildahomeyourself.

15.Whydoesthespeakersuggestwerisewithayawnandstretch?

A.Becauseitwillhelpkeepyourenergyfortheday'swork.

B.Becauseitwillhelpyoutocontrolyourtemperearlyintheday.

C.Becauseitwillhelpyoutoconcentrateonyourroutinework.

D.Becauseitwillkeepyourenergycycleundercontrolallday.

二、2.UseofEnglish(10题)16.(35)

17.

【C11】

18.(44)

19.(38)

20.

【C9】

21.(46)

22.

【C5】

23.(43)

24.(40)

25.

【C20】

三、3.ReadingComprehension(15题)26.(77)

27.

WhichofthestatementsabouttheteensisNOTtrue?

A.Theyareill-bredstudentsinschool.

B.Someofthemtake“realdrugs”.

C.Teensneedsattention.

D.Afewcasuallydisplayscarsontheirarms.

28.(80)

29.

Accordingtothefirstparagraphofthepassage,theauthorconsiderswhichofthefollowingtobemosthelpfulindeterminingthevalueofspecialprotectivelaborlegislationforwomen?

A.Acomparativestudyofpatternsofwork-relatedillnessesinstatesthathadsuchlawsandinstatesthatdidnot.

B.Anestimateofhowmanywomenworkersareinfavorofsuchlaws.

C.Ananalysisofthecosttoemployersofcomplyingwithsuchlaws.

D.Anexaminationoftheactualeffectsthatsuchlawshavehadinthepastonwomenworkers.

30.(69)

31.Theideaofafishbeingabletoproduceelectricitystrongenoughtolightlampbulbs—oreventorunasmallelectricmotor—isalmostunbelievable,butseveralkindsoffishareabletodothis.Evenmorestrangely,thiscuriouspowerhasbeenacquiredindifferentwaysbyfishbelongingtoverydifferentfamilies.

Perhapsthemostknownaretheelectricrays,ortorpedoes,ofwhichseveralkindsliveinwarmseas.Theypossessoneachsideofthehead,behindtheeyes,alargeorganconsistingofanumberofhexagonal-shapedcellsratherlikeahoneycomb.Thecellsarefilledwithajelly-likesubstance,andcontainaseriesofflatelectricplates.Oneside,thenegativeside,ofeachplate,issuppliedwithveryfinenerves,connectedwithamainnervecomingfromaspecialpartofthebrain.Currentgetsthroughfromtheupper,positivesideoftheorgandownwardtothenegative,lowerside.Generallyitisnecessarytotouchthefishintwoplaces,completingthecircuit,inordertoreceiveashock.

Thestrengthofthisshockdependsonthesizeoffish,butnewly-bornonesonlyabout5centimetersacrosscanbemadetolightthebulbofapocketflashlightforafewmoments,whileafullygrowntorpedogivesashockcapableofknockingamandown,and,ifsuitablewiresareconnected,willoperateasmallelectricmotorforseveralminutes.

Anotherfamousexampleistheelectriceel.Thisfishgivesanevenmorepowerfulshock.Thesystemisdifferentfromthatofthetorpedointhattheelectricplatesrunlongitudinallyandaresuppliedwithnervesfromthespinalcord.Consequently,thecurrentpassesalongthefishfromheadtotail.Theelectricorgansofthesefisharereallyalteredmusclesandlikeallmusclesareapttotire,sotheyarenotabletogenerateelectricityforverylong.PeopleinsomepartsofSouthAmericawhovaluetheelectriceelasfood,takeadvantageofthisfactbydrivinghorsesintothewateragainstwhichthefishdischargetheirelectricity.Thehorsesarelessaffectedthanamanwouldbe,andwhentheelectriceelshaveexhaustedthemselves,theycanbecaughtwithoutdanger.

TheelectriccatfishoftheNileandofotherAfricanfreshwatershasadifferentsystemagainbywhichcurrentpassesoverthewholebodyfromthetailtothehead.Theshockgivenbythisarrangementisnotsostrongastheothertwo,butisnonethelessunpleasant.Theelectriccatfishisaslow,lazyfish,fondofgloomyplacesandgrowstoabout1metrelong;itiseatenbytheArabsinsomeareas.

Thepowerofproducingelectricitymayservethesefishbothfordefenceandattack.Ifalargeenemyattacks,theshockwilldriveitaway;butitappearsthatthecatfishandtheelectriceelusetheircurrentmostoftenagainstsmallerfish,stunningthemsothattheycaneasilybeoverpowered.

Whichofthefollowingcanproducethestrongestshock?

A.Theelectriceel.

B.Theelectriccatfish.

C.Thenewly-bornelectrictorpedoes.

D.Thefully-grownelectricray.

32.

Accordingtothepassage,theauthorfelt______togiveRaoulaholidaytip.

A.excitedB.delightedC.embarrassedD.forced

33.(68)

34.

Whatcanbeconcludedaccordingtotheauthor'sviewofthe"obesitygenes"?

A.Peoplewithageneticinclinationtogainweightcanslim.

B.Peoplewhoarebornfatwillremainthatwayalllife.

C.Alleffortstoloseweightwillprovefruitless.

D.Fatpeoplecanliveaveryhappylife,too.

35.At18,AshanthiDeSilvaofsuburbanClevelandisalivingsymbolofoneofthegreatintellectualachievementsofthe20thcentury.Bornwithanextremelyrareandusuallyfataldisorderthatleftherwithoutafunctioningimmunesystem(the"bubble-boydisease",namedafteranearliervictimwhowaskeptaliveforyearsinasterileplastictent),shewastreatedbeginningin1990witharevolutionarynewtherapythatsoughttocorrectthedefectatitsverysource,inthegenesofherwhitebloodcells.Itworked.Althoughherlastgene-therapytreatmentwasin1992,sheiscompletelyhealthywithnormalimmunefunction,accordingtooneofthedoctorswhotreatedher,W.FrenchAndersonoftheUniversityofSouthernCalifornia.Researchershavelongdreamedoftreatingdiseasesfromhemophiliatocancerbyreplacingmutantgeneswithnormalones.Andthedreamingmaycontinuefordecadesmore."Therewillbeagene-basedtreatmentforessentiallyeverydisease,"Andersonsays,"within50years."

It'snotentirelyclearwhymedicinehasbeensoslowtobuildonAnderson'searlysuccess.TheNationalInstitutesofHealthbudgetofficeestimatesitwillspend$432millionongene-therapyresearchin2005,andthereisnoshortageofpromisingleads.Thetherapeuticgenesareusuallydeliveredthroughvirusesthatdon'tcausehumandisease."ThevirusissortoflikeaTrojanhorse,"saysRonaldCrystalofNewYorkPresbyterian/WeillCornellMedicalCollege."Thecargoisthegene."

AttheUniversityofPennsylvania'sAbramsonCancerCenter,immunologistCarlJunerecentlytreatedHIVpatientswithageneintendedtohelptheircellsresisttheinfection.AtCornellUniversity,researchersarepursuinggene-basedtherapiesforParkinson'sdiseaseandararehereditarydisorderthatdestroyschildren'sbraincells.AtStanfordUniversityandtheChildren'sHospitalofPhiladelphia,researchersaretryingtofigureouthowtohelppatientswithhemophiliawhotodaymustinjectthemselveswithexpensiveclottingdrugsforlife.Animalexperimentshaveshowngreatpromise.

Butsomehow,thingsgetlostinthetranslationfromlaboratorytopatient.Inhumantrialsofthehemophiliatreatment,patientsshowaresponseatfirst,butitfadesovertime.Andthefieldhasstillnotrecoveredfromthesetbackitsufferedin1999,whenJesseGelsinger,an18-year-oldwithararemetabolicdisorder,diedafterreceivinganexperimentalgenetherapyattheUniversityofPennsylvania.Someexpertsworrythatthefieldwillbetarnishedfurtherifthenextpeopletobenefitarenotpatientsbutathletesseekinganedge.Thissummer,researchersattheSalkInstituteinSanDiegosaidtheyhadcreateda"marathonmouse"byimplantingagenethatenhancesrunningability;already,officialsattheWorldAnti-DopingAgencyarepreparingtotestathletesforsignsof"genedoping".Buttheprincipleisthesame,whetheryou'retryingtohelpahealthyrunnerrunfasterorallowamuscular-dystro-phypatienttowalk."Everybodyrecognizesthatgenetherapyisaverygoodidea,"saysCrystal."Andeventuallyit'sgoingtowork."

ThecaseofAshanthiDesilvaismentionedinthetextto

A.showthepromiseofgene-therapy

B.giveanexampleofmodemtreatmentforfataldiseases

C.introducetheachievementofAndersonandhisteam

D.explainhowgene-basedtreatmentworks

36.

Intheeyesoftheauthor,theFinancialServiceModernizationAct______.

A.servesnomorethanasanewpatchonanoldrobe

B.indicatestheCongress'admirablemovetoprotectprivacy

C.invadesonlineconsumerprivacyratherthanprotectit

D.isdeficientinthatitleavesmanysectorsunshielded

37.

Theword"fib"inthefourthsentenceofParagraph5,probablymeans______.

A.totellthetruth

B.toreduce

C.toincrease

D.totellasmalllie

38.

WhatadvicemightMaquetgivetothosewhohaveacrucialtestthenextday?

A.Memorizinggrammarwithgreatefforts.

B.Studytextbookswithcloseattention.

C.Havetheirbrainimagesrecorded.

D.Enjoytheirsleepatnightsoundly.

39.

Today'scorporateexecutiveofficersresembletheindustrialistsandagriculturistsinthepastintheirrealizationof______.

A.theessentialrolesoftheworkersinturningoutmoreproducts

B.theimportanceofinformationtoacompany'sdevelopment

C.theimportanceoftechnologyleadingtohighemployeeproductivity

D.thenecessityofprovidingemployeeswithacomfortableenvironment

40.

Accordingtothispassage,whatisthemostexpensiveresourceinacorporation?

A.Product.

B.Humanresource.

C.Rawmaterials.

D.Clientsofthecorporation.

四、阅读理解(5题)41.

第

37

题

Whyarehorsesusedtocatchtheelectriceels?

42.

第

37

题

TheNationalAssociationtoAdvanceFatAcceptanceholdsthat__________．

43.

根据下列文章回答26～30题：

第

26

题

Researchcarriedoutmtherecentopinionpollsshowsthat__________．

44.

第

30

题

Thearticleconcludesthat__________．

45.

第

44

题

influencesmostmoviesconcerningthecriminalelementsnowadays?__________

参考答案

1.(In)1493．

2.Answerstoquestions

3.Poisonous

4.B

5.B

6.WorldsofTime

7.A

8.B

9.B

10.Tospeakslowly

11.Culturalchanges

12.A

13.C

14.C

15.A

16.asas解析：thinkofsth．assth．为固定短语，意为“把某物想成某物”。

17.rewardreward解析：通篇文章均是在讲报酬与创造性的关系，此句意为“如果孩子们知道他们在为…工作，…。”显然，此空处应填“报酬”。

18.toto解析：besubjectedto为固定搭配，“使遭受，使服从”的意思，要学会跨过其他成分寻找主干。所以此处应填介词“to”。

19.diddid解析：据38题解析，由于while意为“尽管”，才有后面起强调作用的did，意为“确实”，言下之意有转折之意。

20.useuse解析：后面的一句话“Theexpressionis‘both-feet-on-the-ground.”表示down-to-earth的另一种表达方法是both-feet-on-the-ground。而后一种说法是美国人的用法，常常被美国人使用。故答案为use。

21.SometimeSometime解析：通过对后面句子的分析，我们可以知道那些想入非非、飘飘欲仙的人有朝一日也是可以“双脚落地的”，那就是“sharpwordsfromteacher”，所以这里表示的是“有朝一日”，故答案为sometime。

22.accordingaccording解析：accordingto为“依据”，为固定短语，意为国的民意调查”。所以此处填according。

23.readyready解析：顾客来到