餐前准备餐具

职业教育国际邮轮乘务管理专业教学资源库《邮轮运营服务职业技能证培训（初）》（任务项目-餐厅服务）学校：大连泽软信息技术有限公司授课老师：罗琳餐前准备Miseenplace工作顺序Orderofworking“Miseenplace”这个词（按照词面意思是“准备到位”，但也用来表示为服务做好准备工作）是一个通常用来表示为服务要做的所有工作必须准备到位的传统词汇。Theterm'mise-en-place'(literally''putinplace'butalsomeaningpreparationforservice)isthetraditionaltermusedforallthedutiesthatmustbecarriedoutinordertoreadytheroomforservice.工作应按照一定的顺序进行，这样才可以有效和高效的将工作进行下去。建议准备工作按照下述顺序进行：Thedutiesshouldproceedinacertainordersothattheymaybecarriedouteffectivelyandefficiently.Asuggestedorderofworkmightbeasfollows:1除尘2將餐椅放置到餐桌上3吸尘4餐具上光5摆好餐台和餐椅6桌布和口布7装饰物8热盘9备餐间10餐具柜/工作台11银器餐具的清洁12服务餐车1Dusting2Stackingchairsontables3Vacuuming4Polishing5Arrangetablesandchairs6Linen7Accompaniments8Hotplate9Stillroom10Sideboards/workstations11Silvercleaning12preparingtrolleys戴白色手套Usingwhitegloves有些酒店里在做准备工作时，员工会戴上白色的纯棉手套，例如：Insomeestablishmentsmembersofstaffwearwhitecottongloveswhencarryingoutpreparationtaskssuchas:递送桌布和口布以及餐纸时铺设桌布时折叠餐巾时摆台时递送洁净的餐具、刀具和玻璃器皿时戴上手套对防止污染洁净的服务用品会起到帮助作用，避免了手指印的痕迹出现在光洁的餐具上。做每一项准备工作时要分别戴洁净的手套。为降低卫生风险，在做其他工作时，已经使用过的手套不应该再重复使用。Thegloveshelptopreventthesoilingofcleanserviceitemsandfingermarksoncleanedandpolishedserviceequipment.Foreachseparatetaskcarriedoutcleanglovesshouldbeused.Theyshouldnotbereusedforfurthertasksasthismaypresentahygienerisk.handlinglinenandpaperclothinguptablesmakingnapkinfoldslayingtablesmakingnapkinfoldshandlingcleancrockery,cutleryandglassware准备工作Preparation-餐桌用布草制品/纸巾Linen/paper这些内容里不但包括餐桌用品、自助餐用品和防滑餐垫以及擦拭玻璃制品的布巾和服务布巾，还包括防滑纸巾和餐巾（口布）、垫纸和花纸。Thisappliesnotonlytotable,buffetandslipclothsandglassandwaitercloths,butalsotopaperslipclothsandnapkinsplusdishpapersanddoilies.这些准备工作包括：Dutiesmightinclude:领取干净的餐桌用布草制品，铺设桌布并折叠口布。collectingthecleanlinen,layingtableclothsandfoldingnapkins备用布草制品应折叠整齐。Sparelinenshouldbefolded确保库存布草物品的数量能够满足使用需求。ensuringthatstocksaresufficienttomeetneeds确保擦拭玻璃制品的布巾和服务布巾够用。ensuringthatglassclothsandwaiters'clothsareavailable根据需要，给顾客提供垫纸和花纸。providingdishpapersanddoiliesasrequired准备工作Preparation-餐盘Crockery检查并擦拭光亮配菜盘准备摆台使用checkingandpolishingsideplatesreadyforlay-up根据菜单和服务的需要检查并擦拭光亮用于热盘柜内的餐盘checkingandpolishingcrockeryforthehotplateaccordingtomenuandservicerequirements准备好用于餐具柜和工作台所需要的服务餐盘preparationofserviceplatesforsideboards/workstations准备用于餐具柜和工作台备餐所需要的餐盘，例如：鱼盘、配菜盘、咖啡碟和茶碟preparationofstocksofcrockeryforsideboards/workstations,suchasfishplates,sideplates,coffeeandteasaucers准备工作Preparation-刀叉类餐具cutlery从储存区域（有时候也叫银器库）取用餐具擦拭光亮并摆放在托盘里,将破损的餐具或者需要进行更换的餐具挑选出来collectionofcutleryfromthestoragearea(sometimescalledasilverroom)andpolishingandsortingontotrays,identifyingbrokenitemsorthoseinneedofreplacing.服务勺主餐叉/服务叉汤勺鱼刀鱼叉主餐刀黄油刀甜品勺甜品叉茶/咖啡勺–servicespoons–joint/serviceforks–soupspoons–fishknives–fishforks–jointknives–sideknives–sweetspoons–sweetforks–tea/coffeespoons准备工作Preparation-玻璃器皿Glassware从餐具室（仓库）里领取备齐所需要的玻璃杯collectionoftherequiredglasswarefromtheglasspantry(store)检查并擦拭干净用于摆台所需要的玻璃杯checkingandpolishingglasswareneededforthegenerallay-up检查并擦拭干净用于所有特殊需要的玻璃杯checkingandpolishingglasswareneededforanyspecialevents检查并擦拭干净用于餐后酒水车和特别菜单上的菜肴所需要的玻璃杯，例如用于制作大虾杯使用的高脚杯，用于制作冰沙和利口酒的郁金香杯，用于餐后酒水车上使用的波特酒杯和白兰地酒杯等各种酒杯checkingandpolishingglasswarerequiredfortheliqueurtrolleyandanyspecialmenudishes,forexamplegobletsforprawncocktails,tulipglassesforsorbetsandliqueur,portandbrandyglassesfortheliqueurtrolley将洁净的和擦拭干净的玻璃杯摆放到托盘里或者放置到酒杯架上stackingthecleanedandpolishedglasswareontotraysorplacingintoglassracksinreadinessforsettingup准备工作Preparation-调味瓶、桌号牌和黄油碟Cruets,tablenumbersandbutterdishes从餐具库房内领取调味瓶、桌号牌和黄油碟thecollectionofcruets,tablenumbersandbutterdishesfromthesilverroom检查、添加并擦拭调味瓶checking,fillingandpolishingthecruets在餐桌上摆放好调味瓶、桌号牌和黄油碟并配黄油刀thelayingontablesofcruets,tablenumbersandbutterdisheswithbutterknives,accordingtotheheadwaiter'sinstructions.准备工作Preparation-餐具柜/工作台Sideboards/workstations在确保餐具柜/工作台卫生及清洁之后，就可以在里面储存物品了。根据所提供的服务项目不同，服务桌也可以设计成多功能的餐具柜。Afterensuringthatthesideboard/workstationiscleanandpolisheditcanbestockedup.Guéridonsmayalsohavetobelaidupinconjunctionwiththesideboards,accordingtothetypeofserviceoffered.准备工作Preparation-擦拭玻璃杯Polishingglassware使用这个技法擦拭玻璃杯时需要准备下述物品：Thefollowingequipmentisrequiredtocarryoutthistechnique:·盛放开水的容器·一块洁净的、干燥的专用布巾·需要擦拭的玻璃杯acontainerofnear-boilingwateraclean,dryteacloththerequiredglassware(1)握住需要清洁的玻璃杯的底部，将高脚杯置于开水冒出的蒸汽中，以便让蒸汽进入到玻璃杯中Usingthebaseoftheglasstobecleaned,holdthewinegobletoverthesteamfromtheboilingwatersothatthesteamentersthebowloftheglass.(2)转动高脚杯使得蒸汽能够充满整个玻璃杯内部，然后握住玻璃杯的底部，离开蒸汽。Rotatethewinegoblettoallowthesteamtocirculatefullywithinthebowloftheglassandthenholdthebaseoftheglassoverthesteam.准备工作Preparation-擦拭玻璃杯Polishingglassware(3)用洁净的、干燥的专用布巾握住高脚杯的底部。Nowholdthebaseofthewinegobletintheclean,dryteacloth.(4)另一只手放在布巾的下面，准备擦拭玻璃杯的杯肚。placetheotherhandunderneaththeteaclothin