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Disclosures
&
DisclaimerThis
report
must
be
read
with
the
disclosures
and
the
analyst
certifications
inthe
Disclosure
appendix,
and
with
the
Disclaimer,
which
forms
part
of
it.Issuer
of
report:
HSBC
Bank
plcView
HSBC
Global
Research
at:Board
effectiveness
reviews,
if
conducted
properly,
provide
aninsight
and
independent
view
on
board
practices
and
dynamicsAlthough
they
are
becoming
the
norm
globally,
their
purposeand
practical
implications
are
often
misunderstoodWe
explore
the
key
aspects
and
international
requirements
for
reviews
to
assist
investors
in
their
engagement
with
companiesImportance
of
board
effectiveness
reviews.
Evaluating
board
effectiveness
is
achallenging
task,
but
is
crucial
when
it
comes
to
improving
companies’
performanceand
reducing
the
likelihood
of
corporate
failures.
Company
disclosure,
which
focuseson
the
measurable
aspects,
provides
only
a
partial
picture
of
a
board’s
functionality.Ticking
all
the
boxes
does
not
necessarily
translate
into
good
governance
and
canadversely
give
a
false
sense
of
security.We
think
that
board
effectiveness
reviews
(BERs),
especially
those
that
areexternally
facilitated,
are
an
effective
tool
for
assessing
the
qualitative
andquantitative
aspects
of
board
effectiveness
and
giving
the
level
of
insight
to
investors,which
they
would
struggle
finding
elsewhere.BERs
are
particularly
helpful
when
it
comes
to
assessing
board
dynamics,
which,
asrecent
research
suggests,
is
a
better
predictor
of
company
profitability
than
anyindividual
director
demographic
characteristics.The
role
of
investors.
BERs
are
slowly
becoming
the
norm
in
many
markets.
Surveydata
suggests
that
investors
are
interested
in
companies’
BER;
however,
most
of
thecompanies
say
that
investors
have
never
shown
interest
in
BER
processesand
outcomes.We
think,
the
review
adds
value
only
when
it
is
not
perceived
as
a
basic
complianceexercise.
We
think
investors
should
ask
for
greater
visibility
from
both
companies
andreviewers
as
to
how
board
reviews
are
conducted.
The
role
of
the
reviewer
is
toidentify
any
issues
related
to
effectiveness;
the
role
of
the
board
is
to
takeappropriate
action
to
address
them;
and
the
role
of
investors
is
to
hold
the
board
toaccount
for
the
effectiveness
of
those
actions.In
this
report
we:provide
our
view
on
the
purpose,
benefits
and
concerns
associated
with
BERs;suggest
a
framework
for
how
to
conduct
an
external
BER;explain
the
key
stages
and
outcomes
of
BERs
with
a
case
study;compare
international
regulatory
frameworks
for
BERs
in
20
markets;present
a
list
of
ten
questions
to
assist
investors
in
their
engagement.18
May
2021Yaryna
KobelCorporate
Governance
AnalystHSBC
Bank
plcyaryna.kobel@+44
20
3359
6152Camila
SarmientoESG
AnalystHSBC
Securities
(USA)
Inc.camila.sarmiento@+1
212
525
5901Dylan
Whitfield,
FCAHead
of
Forensic
AccountingHSBC
Bank
plcdylan.b.whitfield@+44
20
3359
5903Wai-Shin
Chan,
CFAHead,
Climate
Change
Centre;
Head,
ESG
ResearchThe
Hongkong
and
Shanghai
Banking
Corporation
Limitedwai.shin.chan@.hk+852
2822
4870ESGGlobalGovernance
in
focusUnderstanding
board
effectiveness
reviews
ESG
●
Global
18
May
2021Board
effectiveness
reviews
(BER)Source:AllPartyParliamentaryCorporateGovernanceGroup2018,UK;Corporategovernancecodes,regulationsandlistingrules;HSBCanalysis21What
are
the
market-
or
stockexchange-specific
BER
requirementsor
recommendations?
5
To
what
extent
should
investors
get
involved
in
the
BER
process?2Does
the
board
undertake
aregular/annual
BER,
and
when
isthe
next
one?
Has
the
companyhad
an
external
BER
within
thelast
three
years?
3
What
areas
have
been
addressed
in
the
BER?
More
specifically,
does
it
review
boardroom
dynamics?4Who
facilitated
the
externalreview?
Does
this
organisation/person
have
any
connections
tothe
company?What
questions
should
investors
ask?38%of
listed
companies
inEurope
carry
out
anexternal
BER
at
leastevery
three
years66%of
UK
listed
companieswould
undertake
anexternal
review
absentthe
requirement
10
How
do
the
company’s
BER
practices
compare
with
those
of
its
global
peers?
9
What
progress
has
been
made
towards
the
agreed
actions
from
the
last
BER,
and
how
should
this
influence
other
areas
of
engagement?
8
Are
there
any
concerns
about
the
robustness
of
the
process?
7
Does
the
board
use
the
BER
to
evolve
and
develop
its
governance
practices?
6
What
are
the
board’s
key
strengths
and
areas
for
development?
What
follow-up
actions
have
been
agreed?Conflict
of
interests?123annuallyyearsyearsUAE*the
requirement
is
for
an
external
or
internal
review**not
specified:
Singapore,
IndiaSouth
Africa*France,
Italy,Saudi
Arabia,Spain,
UKUS
56%
of
companies
say
that
investors
have
never
shown
interest
in
BER
processes
and
outcomesExternal
BER
frequency
by
market
75%
of
investors
say
they
are
very
interested
in
companies’
BERsKey
facts
and
figures(BER)Importance
of
boardeffectiveness
reviewsBoard
effectiveness:
what
does
itmean?Why
should
investors
care
aboutboard
effectiveness
reviews?Internal
and
externally
facilitatedBERs:
positives
and
negativesThe
purpose
of
external
BERs244567The
key
aspects
of
external
BERs
9Our
frameworkWhen
it
should
take
placeThe
main
objectives
of
BERsWho
should
deliver
the
review
9101111Who
and
what
should
be
evaluated
12How
it
should
be
conductedBER
outcomes
and
reporting1416Case
study
on
reporting:
SSE
plc
16BER
international
frameworksOverviewAmericasAsia-PacificEuropeMiddle
East,
Turkey
and
AfricaIn
conclusion…Disclosure
appendixDisclaimer191921222429313234
ESG
●
Global
18
May
2021ContentsBoard
effectiveness
reviewsWe
acknowledge
the
contribution
of
Sanchit
Sethi,
ESG
analyst,
Bangalore,
in
the
preparationof
this
report.
3
ESG
●
Global
18
May
2021Importance
of
boardeffectiveness
reviewsData
suggest
that
investors
are
interested
in
BERs;
however,
thereis
scope
for
investor
engagement
to
improveGiven
the
mixed
views,
we
think
that
BERs’
benefits,
shortcomingsand
practical
implications
should
be
further
exploredWe
give
our
view
on
its
purpose
and
provide
an
insight
into
BERs’
key
benefits
and
concerns
Board
effectiveness:
what
does
it
mean?
There
is
no
one
comprehensive
definition
of
board
effectiveness.
The
UK
corporate
governance
regulator
states:
An
effective
board
defines
the
company’s
purpose
and
then
sets
a
strategy
to
deliver
it,
underpinned
by
the
valuesandbehavioursthatshapeitscultureandthewayit
conducts
its
business.
Financial
Reporting
Council,
UK
In
our
view,
for
the
board
to
be
effective,
it
needs
to
fulfil
its
role
and
responsibilities
and
maximise
value
for
companies’
investors
and
other
key
stakeholders
over
the
long
term.
The
board
should
clearly
define
its
role
and
company
purpose,
have
directors
who
can
work
well
as
a
group
while
fulfilling
their
individual
duties,
and
ensure
that
new
business
opportunities
are
identified
while
effectively
managing
all
material
existing
and
emerging
risks.
We
think
that
individual
boards
are
to
decide
on
the
governance
arrangements
most
appropriate
for
them
to
be
effective.
At
the
same
time,
there
is
some
degree
of
consensus
on
important
drivers
of
a
board’s
effectiveness:
an
appropriate
structure,
size
and
composition,
including
diversity
of
skills,
background
and
personal
strengths.1
Much
more
of
what
constitutes
board
effectiveness
is
behavioural:
the
behaviours
directors
display
individually
and
board
dynamics
as
a
team.
Trust,
openness,
robust
debate
and
constructive
challenge
signal
an
effective
board.
______________________________________
1
FRC,
Guidance
on
Board
Effectiveness,
July
20184ESG
●
Global
18
May
2021We
think
there
are
two
broad
categories
of
board
and
director
characteristics
influencingboard
effectiveness:quantitative
aspects
that
are
easy
to
assess,
including
structure
and
size
of
the
board,independence,
age
and
tenure
of
directors,
gender
diversity,
number
and
level
of
meetingattendance,
andqualitative
aspects
that
are
more
difficult
to
assess:
human,
psychological
and
behavioural.Researchers
have
tested
a
number
of
board
and
director
quantitative
characteristics
and
theirdirect
impact
on
financial
performance.
Results
are
inconsistent.
Some
of
them
established
apositive
(or
negative)
impact
of
these
attributes
on
a
company’s
financial
performance
andpromoting
shareholder
value,
including
board
size2,
independence3,
gender
diversity4
andseparate
chair
and
CEO
roles5,
while
others
found
no
link.On
the
qualitative
characteristics,
research
suggests
that
board
dynamics
has
a
significantimpact
on
profitability.
The
impact
of
a
board
functioning
as
a
cohesive
team
is
an
eight
timesgreater
predictor
of
corporate
profitability
than
individual
director
demographics6.Why
should
investors
care
about
board
effectiveness
reviews?We
think
investors
should
consider
board
dynamics
and
other
qualitative
aspects
in
theirassessment
of
a
company
to
receive
a
more
comprehensive
picture
of
board
practices
andpotential
associated
governance
risks.In
our
view,
investors
should
better
understand
how
to
use
a
board
effectiveness
review(BER)7,
which
provides
a
better
view
of
how
effective
the
board
is.As
figure
1
shows,
investor
respondents
to
the
survey
carried
out
by
Lintstock
for
The
All
PartyParliamentary
Corporate
Governance
Group
indicated
that
they
are
interested
in
companies’
BER;however,
companies
do
not
observe
the
same
level
of
interest.
Given
the
mixed
responses,
wethink
BERs’
purpose
and
practical
implications
should
be
further
explored
by
investors.______________________________________2
Kiel,
G.C.,
Nicholson,
G.J.,
2003.
Board
composition
and
corporate
performance:
how
the
Australian
experience
informscontrasting
theories
of
corporate
governance.
Corp.
Govern.:
Int.
Rev.
11(3),
189205.3
Klein,
A.,
2002.
Audit
committee,
board
of
director
characteristics
and
earnings
management.
J.
Account.
Econ.
33
(3),375400.4
Nielsen,
S.,
Huse,
M.,
2010.
The
contribution
of
women
on
boards
of
directors:
going
beyond
the
surface.
Corp.
Govern.:Int.
Rev.18
(2),
1361485
Coles,
J.,
McWilliams,
V.,
Sen,
N.,
2001.
An
examination
of
the
relationship
of
governance
mechanisms
to
performance.J.
Manage.27
(1),
2355.6
Charas
S,
2015,
Improving
corporate
performance
by
enhancing
team
dynamics
at
the
board
level,
International
Journalof
Disclosure
and
Governance
Vol.
12,
2,
107–1317
Also
known
as
board
effectiveness/performance
evaluation
or
review,
or
self-assessment.
All
terms
are
usedinterchangeably.
5Two
categories
of
boardeffectiveness
aspectsLink
to
financial
performanceA
comprehensive
view
isrequired
to
understand
howeffective
the
board
isBERs
are
useful…
however,they
are
not
widely
employedby
investorsESG
●
Global
18
May
2021Figure1.
[To
companies]
Have
investorsshown
an
interest
in
the
boardeffectiveness
review
processes
andoutcomes?
(2018)Source:AllPartyParliamentaryCorporateGovernanceGroup2018,UK[To
investors:]
How
would
you
rate
yourlevel
of
interest
in
companies'
boardeffectiveness
reviews?
(2018)Source:AllPartyParliamentaryCorporateGovernanceGroup2018,UKThe
BER
is
a
feedback
mechanism
for
improving
board
and
director
effectiveness,
maximisingtheir
strengths
and
highlighting
areas
for
further
development
and
focus.
BERs
are
useful
toolshelping
companies
to
improve
and
evolve
in
the
interests
of
investors
and
other
stakeholders.BERs
are
particularly
helpful
when
it
comes
to
capturing
board
dynamics
and
culture.
It
ischallenging
otherwise
to
get
insight
into
some
behavioural
and
psychological
aspects
withoutthe
ability
to
observe
the
board
in
action.
BERs
can
be
used
to
get
an
insight
into
board
practices
and
dynamics;
however,
we
believe
its
potential
has
not
been
fully
used
by
investors.Company
disclosure,
which
focuses
on
the
measurable
characteristics
of
board
structure,meetings,
and
composition,
provides
only
a
partial
picture
of
a
board’s
functionality.
Reviewingpublic
disclosures
and
ticking
all
the
boxes
does
not
necessarily
translate
into
good
governanceand
can
adversely
give
a
false
sense
of
security,
especially
when
there
are
no
obviousred
flags.Internal
and
externally
facilitated
BERs:
positives
and
negativesThere
are
two
main
types
of
BERs:
internal
and
external
reviews,
which
differ
in
formality
andmethods.
Both
have
clear
benefits
and
will
help
with
recalibrating
focus,
raising
issues
orprompting
open
discussion.However,
we
think
that
an
externally
facilitated
BER
is
a
more
effective
tool
for
assessing
all
aspects
(especially
qualitative
aspects)
of
board
effectiveness
and
giving
the
level
of
insight
to
investors
that
they
will
struggle
to
find
elsewhere.
Internal
BER,
which
is
conducted
by
a
company
on
itself,
may
feature
a
greater
depth
of
company
knowledge
and
a
more
personal
reflection
on
a
board’s
functioning.
Internal
review
also
lessens
concerns
over
commercial
confidentiality.
At
the
same
time,
its
shortcomings
include
less
objectivity,
as
it
is
hard
to
achieve
impartiality
in
self-evaluation.
External
BER,
which
is
facilitated
by
a
third
party,
offers
a
fresh,
independent
and
objective
perspective,
new
ways
of
thinking,
an
insight
into
best
practice
and
breadth
of
experience.
Third6
What
is
BER
What
BERs
can
captureReviewing
public
disclosuresis
likely
to
be
ineffectivewhen
attempting
to
evaluatea
board
An
internal
review
offers
more
personal
reflection,
while
an
external
review
brings
objectivity
ESG
●
Global
18
May
2021parties
are
able
to
view
a
company’s
practices
dispassionately
and
free
from
pre-existingbiases.
They
should
also
feel
more
comfortable
asking
challenging
questions
(or
‘stupid’questions)
and
delivering
challenging
recommendations
in
their
final
report.
Board
membersmay
also
be
willing
to
discuss
their
concerns
more
freely
with
an
external
facilitator.
However,
inaddition
to
concerns
about
commercial
confidentiality
and
insufficient
understanding
of
thecompany,
an
external
BER
brings
extra
cost.Despite
these
concerns,
companies
see
great
value
in
externally
facilitated
reviews:
66%
of
UKlisted
companies
say
they
would
still
undertake
an
external
BER
every
three
years,
absent
therequirement
in
the
UK
Corporate
Governance
Code8.66%of
UK
listed
companies
would
undertakean
external
review
absent
the
requirementThe
purpose
of
external
BERsBroadly
there
are
two
main
views
on
its
purpose,
which
inform
expectations
about
how
the
BERis
carried
out
and
what
it
is
expected
to
achieve.
According
to
the
recent
review
of
independentBERs
in
the
UK
listed
sector,
they
are:that
the
purpose
of
evaluation
is
to
support
a
continual
process
of
self-improvement,
whichmight
include
making
changes
to
the
board,
and
that
disclosure
should
provide
evidence
ofa
robust
process
and
a
willingness
to
act
on
the
outcomes.
By
doing
so,
the
board
canprovide
some
reassurance
to
investors
and
others
that
it
takes
its
responsibilities
seriouslyand
is
endeavouring
to
carry
them
out
to
the
best
of
its
ability;
orthat
the
purpose
of
evaluation
is
to
provide
an
assessment
of
whether
the
board
is
or
is
not
effective,
in
either
absolute
or
relative
terms,
and
that
the
purpose
of
disclosure
is
to
provide
assurance
as
to
the
future
performance
of
the
board
and
company.9In
our
view,
external
BERs
are
not
intended
to
provide
assurance
as
this
would
dramaticallyreduce
the
directors’
openness
with
the
reviewer;
and
it
would
raise
unrealistic
expectations
asto
the
ability
of
the
review
to
prevent
any
failings.We
think
the
main
purpose
of
external
BERs
is
to
ensure
that
the
board
improves
its
owneffectiveness
and
the
performance
of
the
company
(in
line
with
its
strategy
as
measured
by
theKPIs).
At
the
same
time,
we
think
a
reviewer
should
include
their
opinion
or
indication
onrelative
effectiveness
according
to
the
framework
or
methodology
used,
which
would
allow
theboard
to
better
track
its
progress.______________________________________8
15
Years
of
Reviewing
the
Performance
of
Boards,
The
All
Party
Parliamentary
Corporate
Governance
Group,
20189
Review
of
the
effectiveness
of
independent
board
evaluation
in
the
UK
listed
sector,
The
Chartered
Governance
Institute,2021
7ESG
●
Global
18
May
2021In
order
to
provide
some
reassurance
to
investors,
companies
should
also
disclose
orcommunicate
to
shareholders
and
other
stakeholders
their
progress
against
agreed
objectives(and
not
only
their
willingness
to
act
on
the
outcomes).BER,
in
our
view,
is
likely
to
reduce,
rather
than
eliminate,
the
risk
of
corporate
governancefailure.
This
is
only
true,
however,
when
the
review
is
not
perceived
as
a
basic
complianceexercise,
but
rather
when
the
board
is
committed
to
continuous
improvement,
and
investors
areactively
following
the
outcomes.Key
benefits,
insights
and
challenges
for
investorsIn
addition
to
providing
some
reassurance
by
the
board,
reporting
on
outcomes
of
externallyfacilitated
BERs
gives
investors:more
comprehensive
information
on
qualitative
characteristics
of
board
effectivenesscombined
with
other
qualitative
facets,
which
is
specific
to
the
company;an
independent
and
objective
view
of
board
practices
to
enhance
their
understanding;
anda
clear
set
of
areas
for
consideration
together
with
the
reviewer’s
recommendations
(in
other
words,
focus
areas
for
further
engagement
and
follow
up,
if
needed,
and
risk
assessment).
Some
companies,
especially
in
emerging
markets
where
there
is
no
established
practice
of
board
reviews,
may
be
reluctant
to
involve
an
external
party
(for
the
reasons
mentioned
above)
and/or
share
any
details
of
the
review.
This
may
create
a
tension
or
conflict.
We
think
investors
should
ask
for
greater
visibility
from
both
companies
and
reviewers
as
to
how
board
reviews
have
been
conducted
to
satisfy
themselves
that
they
are
being
undertaken
robustly.
At
the
same
time,
engaging
a
reviewer
does
not
transfer
overall
responsibility
for
the
review
to
them
–
it
stays
with
the
board.
The
role
of
the
reviewer
is
to
identify
and
report
on
any
issues
to
improve
board
effectiveness,
while…
…
the
role
of
the
board
is
to
take
appropriate
action
to
address
them;
and
the
role
of
investors
is
to
hold
the
board
to
account
for
the
progress
on
those
actions.
ICSA:
The
Chartered
Governance
Institute
And
now
let
us
dive
into
the
BER
process
and
outcomes.8The
purpose
of
BER
is
toprovide
some
reassurance
toinvestorsBER
is
likely
to
reduce
therisk
of
corporate
governancefailureThere
are
multiple
benefitsand
uses
of
BERs’
outcomes
ESG
●
Global
18
May
2021The
key
aspects
of
externalBERsThe
practices
of
reviewers
vary
in
approach
and
quality,
as
externalBER
is
a
relatively
new
phenomenonWe
think
that
clarity
around
the
process
and
outcomes
is
of
crucialimportance
to
achieve
BERs’
purposeWe
suggest
a
BER
framework
of
how
reviews
could
be
conducted
to
maximise
their
benefitsOur
frameworkThe
practices
of
reviewers
vary
significantly.
We
believe
that
robustness
of
the
review
processis
key,
so
a
clear
framework
should
be
used
by
companies.
The
process
outline
should
be
alsoshared
with
investors.In
figure
2,
we
suggest
a
structure
to
aid
thinking
through
the
process.
The
board
should
agreeon
every
question
and
look
for
investor
input
on
some
(if
not
all)
of
the
steps.Figure
2.
Board
effectiveness
review
frameworkSource:HSBC
9
ESG
●
Global
18
May
2021When
it
should
take
placeIn
practice,
the
decision
to
conduct
a
review
is
mostly
triggered
by
the
country-,
regulator-
orstock
exchange-specific
requirements.
The
most
common
practice
is
for
boards
to
undertake
areview
on
an
annual
or
biannual
basis,
which
is
in
line
with
most
of
the
rules
orrecommendations
specifying
the
frequency
of
BERs.We
are
supportive
of
the
recommendation
to
conduct
a
BER
at
least
annually.
At
the
sametime,
BERs
are
dynamic
in
nature
and
boards
are
free
to
undertake
them
anytime,
especiallywhen
serious
issues
feature
prominently.
It
is
a
good
response
strategy
for
the
boards
to
decide(and
for
investors
to
suggest)
to
have
a
review
when
they
encounter
challenges
of
some
kind,e.g.
changes
in
the
company’s
operations
or
board
composition,
appointment
or
departure
ofthe
chair
or
CEO.We
think
that
boards
should
assess
their
effectiveness
more
often
than
once
a
year
or
evencontinuously
conduct
internal
reviews
on
specific
issues.
However,
reporting
on
the
reviewoutcomes
may
only
be
necessary
once
a
year.A
more
comprehensive
externally
facilitated
review
is
typically
undertaken
every
three
years.
Itshould
cover
all
key
areas,
as
we
discuss
below,
adjusted
in
line
with
the
company-specificneeds
and
circumstances.
Overall,
38%
of
listed
companies
across
Europe
carry
out
anexternally
facilitated
review
at
least
every
three
years.10External
reviews
should
beconducted
at
least
everythree
years,
while
internalreviews
should
be
morefrequent
or
continuous
38%
of
listed
companies
in
Europe
carry
out
an
external
BER
at
l
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