Henchman：2023年法律技术趋势

8expertopinionson

TheLegalTechTrendsof2023

Hithere!

2023juststartedandwe’rereadytowrite2022downinthebooksandturnthepageforever.ExceptfortheLittleMermaid’snewskintoneandBeyonce’slatestalbum,therewasn’tmuchtocheerabout.Werolledfromapandemicintoaneconomicdownturn(isthiswhatAdelemeantby‘rollinginthedeep’?).Itlookslike2023willbeachallenging,yetexcitingyear.

Morethanever,itwillbekeytoprepareforthefutureanduseresourcesinsmartways.Andwestronglybelieveintherolesoftwarehastoplayindoingso.Andwe’renotalone.

WoltersKluwerstatedintheirFuture

ReadyLawyersurveyandanalysis

that“technologyleaderscontinuetooutperformothersyearafteryearinthelegalsector.”

“Technologyleaderscontinuetooutperformothersyearafteryearinthelegalsector”

Softwareisanenablerforteamstooptimizethewaytheywork.Inasurveyweconductedamongourcustomers,accesstoknowledgewasreferredtoasHenchman’smainbenefit.Andweunderstandwhy:Bymakingknowledgeeasilyaccessible,lawyerscanfocusontheiraddedvalueinsteadofrepetitiveandredundantworklikebrowsingfilesforaprecedentorclausetheyhavewrittenbefore.Thiswillbekey

sinceclientswillnotbewillingtopayfor

inefficiencyanylonger.

AccordingtotheWoltersKluwerreport,

demandfortech-enabledlawfirmshit

arecordhighin2022andisexpectedto

continuetoclimb.And

accordingtoShilpa

Bhandarkar,CEOofCreateiQ,Linklat

ers,it’s

alsoverylikelythatthefocusonadoption,

trainingandintegrationwillincreaseinthe

upcomingmonths.

“Weareconvincedthattherecessionwill

separatethenice-to-havesfrom

themust-haves”

Legaltechwillhelplegalprofessionals

andfirmstoprevail,bothinabearanda

bullmarket.Butthereisalotofsoftware

availableonthemarket,andinnovations

canbehardtofollow.Sowhichsoftware

shouldyouplaceyourbeton?Weare

convincedthattherecessionwillseparate

thenice-to-havesfromthemust-haves,

andwillfavourthetoolswithaquickReturn

OnInvestmentvs.longimplementation

cycles.

Whichtoolsareheretostay?Weaskedthe

questiontoabunchoflegalexpertsinour

network.Wehopethisreportcanhelpyou

prepareanddecidewhat’srightforyour

organisation.

Cheers,

Jorn

Contents

TrineMelsether4

ChiefDigitalOfficeratThommessen

StefanSchicker6

CEOofSKWSchwarz@TechGmbH

NikkiShaver8

CEO&Co-FounderatLegaltechHub

VictorCabralFonseca10

HeadofThinkFutureatTozziniFreireAdvogados,Brazil

AlexHerrity12

DirectorofLegalSolutions

atAdidas

AdamCurphey14

SeniorManagerofInnovation

atMayerBrown

JoeCohen16

HeadofInnovationat

Dentons

KristofCox,Ph.D.18

PartneratDeloitte

3

4

Trine

Melsether

ChiefDigitalOfficeratThommessen

Theincreasingimpactoftechnologyisatrendthathasgainedmomentumoverthepastyearsforbothlawfirmsandlegaldepartmentsacrossawiderangeofareas.Whilethepandemicrestrictedmostofustoworkfromhome,italsoenabledasector-wideadoptionofdigitalprocessesandtechnologies.Intoday’shybrid

withnewtechnology,tobeabletodeliver

servicesthataddvaluetoclients.

So,whatcanweexpectfor2023(and

beyond)?

1.Ipredictthatwewillcontinuetoseea

lotofactivitywithintheareaofdocument

assemblyanddocumentautomationtools.

workenvironment,Ibelievethatthiswillcontinueandimproveevenfurther.

“Legaltechnologynow

oftenisakeyfactor

inlawfirmselectionby

clients”

AsaleadingNorwegianlawfirm,ourexperienceisthatlegaltechnologynowoftenisakeyfactorinlawfirmselectionbyclients.Itisalsoanimportantpartofourday-to-dayoperationsandafactortoattractnewtalents.Goinginto2023,wewillcertainlycontinuecombiningourlawyer’sknowledgeandexperienceacrossthefirm

Therearealreadymanytoolsavailable

inthisarea,deliveringgreatvaluewhen

itcomestoimprovedperformanceand

efficiency.Inaddition,andmaybejustas

important,itisourexperiencethatlawyers

easilygetinvolvedandquicklystartusing

thesetools.Andaseveryoneworkingwith

legaltechnologyknows-adoptioniskey.

Successfulimplementationofdocument

automationinalawfirmcomeswitha

bonus:thereisthepossibilitytodeliverthis

asanewservicetoclients.

2.Ibelievethatprojecttools,usedwithin

abroadrangeofdifferentlegalareas,will

continuetodevelopandgainattention

usedbymanyclientsandlawfirms,hasuntappedpotentialandseveralfeatureshavenotyetbeenexplored.Thesamegoesforothersystemswithinlegaltechnology.Willwetakeadvantageofmorecapabilitiesthatalreadyexist?Inatimeofrecession,thisseemsplausible.

4.Businessesacrossallsectorsareincreasinglybeingtargetedbycybercriminals.Thisalsoappliestothelegalsector.Withanincreasingnumberoftechnologysolutions,moreintegrations,andalsopeopleworkingfromavastamountoflocationsandnetworks,itis

plausiblethatwemayexperienceincreasedcyberriskintheyeartocome.I,therefore,believethatcybersecurityshouldbetopofmindfor2023.ThismightinvolveworkingwithITsecuritystandardssuchasISO,preventivecybersecuritymeasures,orinvestinginevenbettersurveillanceandencryptiontools.

“Howcanwedevelopa

uniqueclientexperience?Technologyisonlypartoftheanswer”

Acceleratedbythepandemic,bothclientsandlawfirmpersonnelaredemandingbetterandmoreefficientdigitalsolutions–moreflexibility,moreuser-friendlinessandmoreintegrations.Thepossibilitiesareendless,butitallstartswithcuriosity.Howcanwedevelopauniqueclientexperience?Technologyisonlypartoftheanswer.Equallyimportantisworkingwiththeorganizationalculturetodevelopagrowthmindsetwithintheorganization.

throughoutthenextyear.Asseverallawfirmsarefocusingonimprovingtheirprojectmanagementcapabilities,duetoincreasedprojectcomplexityintheirwork,takingadvantageofdigitaltoolstoimprovecommunicationandcollaborationinprojectsmakesalotofsense.However,forasuccessfulimplementationofthesetools,oneneedstotakeintoaccounttheclient’sperspective.Oftenclientsarequitedifferentandonesolutionmightnotfitall.Atthesametime,usingdifferenttoolsmaydrivecomplexityandalsopreventinternaluseradoption.Itwillbeexcitingtoseewhat2023holdsinthisarea.

3.In2023,Ibelievethatwewilltakeevengreateradvantageofexistingtoolsandusethemmoreefficiently.Forexample,Microsoft’sOffice365suite,whichis

5

6

Stefan

Schicker

CEOofSKWSchwarz@TechGmbH

“Techneedstherightmindset”

Whenwestartedintroducinglegaltechbackin2021,wefocusedonthequestion:“Whichtechnologyshouldweuse”?Thelegaltechmarketatthattimewasstillquitesmallandthenumberoftoolsavailablewasoverseeable.Therewasmaybeevenonlyonetoolavailablepercategoryatall,e.g.incontractdrafting.Sofirmsstartedtolookintosuchtoolsandprettyroughlymatchedtheirneed“Wewantatoolforcontractdrafting”–andthetool.

Manyprojectsfailed.AndIamconvincedthatoneofthemainreasonsforsuchfailureswasthatthetooldidnotsolvetherightproblem.Itsolvedaprobleminitscategory,butthespecificfeaturesdidnotmatchthatspecificcompany’srequirements.Orthetechnologywastoocomplicatedtouse,andnotenoughpeopleweretrainedinthesoftware.

“Legalpractitionersactually

donotwanttogettrainedintheuseofasoftwaresystem.”

Inmanyinstances,legalpractitionersactuallydonotwanttogettrainedintheuseofasoftwaresystem.Theywishforthetooltobesetupandforeverybodytobeabletojustuseit.

Andthisbringsustoanotherverycommonprobleminlegalinnovation:mostlegalpractitionersarefocusingonsolvinglegalproblems.Andwhilethiswillremaintobepartofourprofession,itwillnotbetheonlysellingpointinthefuture.Thequestionoflegaldeliverywillincreasinglybecomethefocusofthepractice.

Hencelawyersshouldbetrainedin

suchmethods,whichshouldleadtounderstandinghowtechnologyworksandshouldopentheirmindsettochangingthewayoflookingatthings.

andmethodsforthefuture.

“Lawyersdon’tcalculate,buttheyshouldusedata”

Theclient’sjourneyshouldalsohelpusonthewaytobecomingadata-drivenfirmandupdatingourtechstack.Thisstartswiththeregularprocessesoffindingandonboardingclientsandcapturingtherightdataattherightpositioninthejourney.Itcontinueswiththeuseofsuchdataforcontrollingandpredictingworkload,costsofsolvingproblemsandpredictionsontheoutcome.

Butthereismuchmoredatatouse.Particularlyifitcomesdowntometadataofcontracts.Currently,thisdataissparsely

used.Itisnotevenaccessible,sometimesnotevenarchived.Contractmanagementisnotyetatthecentreofmanyfirms’focus.Manycontractsaredraftedinthelegaldepartments,thenmodifiedbyemployeesandthen(insomecases)collected,butnotalwaysdigitalizedorcentrallyorganized.Googolsofvaluabledataarelosteverydayforcompanies.

“Currentlymetadatais

sparselyused”

Evenifthisisquiteobvioustorecognize,itisnotsotrivialtosolve.Becauseinmostfirmstheworkflowsforcontractdrafting,negotiationandmanagementarenotdocuments,letalonestandardized.

Sothefirststepistohavealookatthejourneyofthecontractsorknow-how.Whereisknow-howdeveloped?Canitbereused?Howcanweincentivizeknow-howinputfromlawyers?Andforlawfirms:whatwouldbeagoodpricingmodel?WhichotherlegaltechtoolscanbeconnectedviaAPIsorplatforms?Sotherearemanystepstogobeforesuchmetadataofcontractcanstrategicallybecollectedandused.Solutionscomingupinthisareashouldbeeasytoinstall,oratleastforthelawfirmeasytohaveitinstalled.Automatedtextcollectionandrecognitionsystemscanbeofgreathelptostructureavailabledataandmakeitaccessible.Butthentheyalsohavetobefriendlyfromauser’sperspective.Themoreintuitivetouse,thelowerthehurdleforlegaliststouseit.Evenabitofgamificationcouldbehelpful,aslawyersliketohavesomefunaswell.;-)

Wehaveseenmanytoolscomingandgoingoverthelastfewyears.Ifyouchangethemindsetofthelawyersandcombineitwitheasilyaccessibletools,thenlegaltechwillprosperoverthenextyearsonaverybroadscale.

Wehavestartedalegaldesignprojecttodiscovertheclient’sjourneywithourfirm.Inmanyinterviewswithallofthedifferentstakeholders,includingclients,wehavemappedtheupsanddownsofthewayourlawfirminteractswithclientsandcases.Thisisgreatinsightandgivesusajourneymapfortheintegrationoftherighttools

7

8

Nicola

Shaver

CEO&Co-FounderatLegaltechHub

Increasingly,legalworkflowsarebeingundertakenthroughtechnology.Wheretechnologyinthepracticeoflawwasoncelimitedtofoundationalsupporttools,itisnowdisruptingthewaythatlawyerspractice.Advancesintechnologyoverthe

evolutions.Duediligencewillbecome,by

default,automatedduediligence.Drafting

willalwaysinvolvesomecomponentof

automationandwewilllookbackwith

amazementatthedayswhenlawyers

draftedmanually,wordbyword.

pastfiveyearshaveallowedforareasofpracticethatarenowinextricablylinkedtothetechnologythatsupportsthem.

eDiscoveryistheobviousareawhere

thisisthecase.Discoveryusedtobeaprocessthatwaslargelymanual.TheriseofeDiscoveryoccurredbothastechnologyevolvedthatcouldautomatemanyoftheprocessesinvolvedindiscovery,andasthelandscapeofworkchangedsothatmostofthedataandinformationthatneededtobecollected,produced,andreviewedbecomeelectronic.Nowit’simpossibletoseparate“discovery”from“electronic”–thetechnologyisanintegralpartofthelegalworkflow.

Asautomationbecomesubiquitousinotherlegalprocesses,suchasduediligenceanddocumentdrafting,wewillseesimilar

“Wewilllookbackwith

amazementatthedays

whenlawyersdrafted

manually,wordbyword”

Thesechangesinthewaylawispracticed

meanthateducationonandaboutlegal

technologywillbeessentialforlawyersand

legalorganizationsbecausethepractice

oflawinmanyareaswillnotbefeasible

withoutanunderstandingoftheunderlying

technologythroughwhichitisconducted.

It’slikelythatinmanyjurisdictions,

continuinglegaleducationforlawyers

willinvolvesomeannualrequirementfor

learningaboutlegaltechnology.

banksbycombiningthemandaddingAIthatcanreviewadatabaseofcontractsinreal-timeandextractrelevantclauses,allowinguserstoaddtheseintoacontractasthey’redrafting.

“Thelegalindustryisnotheadinginadirectionwherelawyersarereplacedbymachines”

TheadventoflargelanguagemodelslikeOpenAI’sChatGPTpotentiallymeanswewillseeevenmoreautomationarounddrafting,withinitialdraftsbeingproducedbymachinesafterahumanprovidesfactualprompts.Ofcourse,thesedraftswillthenbeheavilyeditedbylawyers.

Evenwiththisadvancedtechnology,the

legalindustryisnotheadinginadirectionwherelawyersarereplacedbymachines.Lawyerswhoarenotusingmoderntechnology,however,andarenotbeingstrategicaboutautomatingthepartsoflegalpracticethatlendthemselvestoit,arevulnerable.Thelawyerswhowillthriveinthefuturearethosewhoembracetechnologyandunderstanditspotentialtoimprovethewaytheypractice,thewaytheydeliverlegalservicestoclients,andtooptimizethequalityoftheworkthattheydo.

Legalteamswonderinghowtheyshouldgetstartedwhenitcomestolegaltechnologyshouldreviewtheirpracticetoidentifyareasofworkthatareovertlymanualandrepetitive.Themeswilllikelyarisefromthisreview,withproblemareasarising,forexample,inworkflowsaroundworkintake,documentdrafting,contractmanagement,ortasktracking.Onceyouidentifythemostcommonpainpointforyourteam,youwillbeabletofocusyourinitialeffortstowardsdigitizationonthisusecaseandidentifyfromtherethetypeoftechnologythatwillhavethemostpositiveimpactonyourlegalpractice.

Thetechnologicalevolutionofthepracticeoflawalsomeansthatmultidisciplinaryteamswillserveclients,ratherthanlawyersalone.IneDiscovery,datasamplingandstatisticalanalysisrequirenewresourcesintheformofdataanalystsanddatascientists.Asaresult,it’snowcommonforlargefirmstohavedatapracticesordatacentres,whereeventhreeyearsagothiswasrare.

Manyoftheparticularlyexcitingnewtechnologydevelopmentsareemergingaroundusecasesfocusedonlegaldraftinganddocuments.Smartdraftingisacategoryoftechnologythatextendsthevalueofdocumentautomationandclause

9

10

Victor

CabralFonseca

HeadofThinkFutureatTozziniFreireAdvogados,Brazil

LegalTechprojects:5quicktips

Technologyadoptionisparamountforeverysingleorganizationnowadays.Fromlawfirmstolegaldepartments,consideringallsizesandshapes(likeNewLawfirmsorLegalOperationsteams),thereisnosuchthingastech-agnosticlegalworktoday.Thisfactraisesacommonquestion

1.Prioritizeproblemsoversolutions

Thisfirsttopicmightsoundcliché,but,as

afull-timeinnovationmanagerforover

5years,themostnotablefailuresIhave

experiencedanalyzinglegaltechprojects

areduetoalackofunderstandingofthe

problemsthatoneintendstosolvewith

atechsolution.Whenyoutakealookat

inthelegalmarketplace:howtochoosemytechstacktoimproveefficiencyandproductivity?

“Thereisnosuchthingasatech-agnosticlegalworktoday”

GregSatelloncesaid:“thereareasmanywaystoinnovateastherearedifferenttypesofproblemstosolve.”Bearingthispowerfulassumption,Iwillnotprovideanytipsonwhichtechnologieslawyersshouldbeusing;alternatively,herefollowafewthingstohaveinmindwhendecidingonwhichtechnologiesyoushouldadoptforyourlegalwork.

complex–andwonderful–technologies

availableinthemarket,itiseasytoget

impressedandpurchasethemonthego.

However,beforebringinganytechnology

tothetable,youneedtoasktheright

questionsanddecideifitwillsolvea

problemthatyouactuallyhave(or,atleast,

ifthisproblemismeaningfulenoughto

demandanewtechnology).

2.Makeyourclientfeelthedifference

Youmaybemoreefficientandproductive

withyourshinynewtechnology,butit

won’tbeworthitifyourexternalorinternal

clientwon’tperceiveanyupgradeinthe

legalserviceitself.Itcanbefaster,clearer,

cheaperormanyotherthingscombined,

butyourclientneedstoacknowledge

somehowthattheybenefitfromyourtech

adoption.

bigcompaniesworldwide.Ifyoudecidetoworkwithanexternaltechnology,youwillnotonlybesavingmoneyontechdevelopment(believeme,it’snotthatcheap)butalsohelplegaltechstart-upstothriveandimprovetheirproducts.Ofcourse,youmightnotfindwhatyouneedinthemarket,andthendevelopitin-house,butthisshouldbethelastapproachforyourproject.

4.KnowtheS.M.A.R.T.criteria

Whenfacingalargepoolofproblemstosolve,youneedtoprioritizethem.AgoodtechniqueistoapplyS.M.A.R.T.criteria:orderyourbacklogtoprioritizethemost(S)pecific;(M)easurable;(A)ttainable;(R)ealistic;and(T)ime-basedprojects.Don’ttrytodealwitheverythingatonce.Trustme.

5.Test,implementandimprove,always

Lastbutnotleast,itisimportanttoseeeverylegaltechprojectasanongoingchallengethatmightlastforever.Notbecauseyouwillneverimplementandeffectivelyusenewtechnology,butsimplyunderstandthattobettertakeadvantageofanadvancedtool,youneedtotracktheresultsandalwaysimproveit.Technologiesrequirecontinuousupdates,andasaclient/user,youarethemostimportantagentonthisjourney.

3.Don’tdevelopitbyyourselfifnottotallynecessary

Withsomanylegaltechsinthemarketfeaturingabroadmenuofsolutions,don’tspendtimetryingtodevelopsomethingthatmightbealreadyavailableviaoutsourcing.ThisisamajorlessonfromOpenInnovationprojectscarriedoutby

11

12

Alex

Herrity

DirectorofLegalSolutionsatAdidas

Foramidtolarge-sizedcorporatein-houselegalteamthetop6thingsinmycoretechstack(i.e.excludinganyspecialistpointsolutions)in2023wouldinclude:

1.LegalFrontDoor/DemandIntakeWorkflow

Digitisingthewayyoureceiverequests

intoLegalisessentialifyou’regoingto:(i)

manageandprioritiseworkloadeffectively;

(ii)quicklytriageself-service,automatable

andnon-legalworkawayfromlawyers;and(iii)easilytrackvaluabledatathatcandrivefurtheroptimisationandinvestment.

2.SuperchargingSolutions

OKsoI’vejustmadethisnameup,butI’mtalkingaboutlayeredorplug-insolutionsthatenhanceorextendtheexperienceandproductivityoflegalusersbycomplimentingexistingtools.Usually,thesearerelativelylightweighttechsolutionsthatsupportlegalusersintheOfficestack(Word&SharePoint)andotherkeysystems.They’refocusedoncompletinglegaltasks/processesquickerandtoahigherstandardwhilstkeepingtheuserintheirfamiliarnativeenvironment.

Whetherwe’retalkingmanagementofaportfoliooftemplates,sharingbestpracticesandexternaladvice,ormaximisingcollaborationacrosslegalteams,ideallyyouwouldhaveacentralisedtoolforthis.Homemadesolutionsandworkaroundsareavailablebutinvariablysufferfrompooradoption,lackofreliablesearchanddifficultytovisualiseandcontrolupdates.

5.No-Code/Low-CodePlatform

Idealforuseasasandboxtodevelopideasandpotentialinnovationsforfutureinvestments,butthesedaysrobustenoughtocreatescalablemediumtolong-termsolutionsatafractionofthetimeandcost.Canalsobeusedbyindividualteammembersforpersonalefficiencyandproductivityifwillingtolearn.

6.eBillingSystem

Theydon’thavetheglamourthattheyusedtohave,buteBillingsystemsletyouescapethepainofusingyourcorporatesourcingtoolstodealwiththeuniquewaythatlawfirmschargefortheirservices.It’salsoafoundationsystemincostcontrol,panelreviewandbudgetoptimisation.Lawyersdon’tlikenumberssoletyoureBillingsystemhandleit.

3.CLMStack

Thestackwithinthestack.Allcorporatestendtoneedsomethinghere,butI’mstillabelieverthatfullE2EsolutionsintheCLMspacearenotcompleteoragileenoughtocovertherealityofthebroadCLMneedsinbigcorporates.That’swhyI’dstillseeabricolageofsolutionscreatingamini-CLMstackoftools;withtheeffortandinvestmentoncertaintoolswithinthestackbeingproportionatetotheirimportancefortherelevantbusiness/Legalteam.Forcommercialcontracts,heavyorganisationsthencontractautomation/documentassemblybeingfrontandcentre.

4.KnowledgeManagementSystem

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14

Adam

Curphey

SeniorManagerofInnovationatMayerBrown

“Technologyisasolution

lookingforaproblem”

Iwouldlovetoprovideaone-size-fits-allsolutionabouttheperfectlegaltechstack,withachecklistofsoftwarethat

“TonyStarkwasabletobuildthisinacave!Withaboxofscraps!”

(ObadiahStane,IronMan)

Oneofthebiggesttrendswearelikelytoseeoverthenextfewyearsisin-houseteamsbuildingmoreoftheirown

providesfullcoveragetoall.Butthatwouldbeimpossible,especiallyinsuchashortarticle.Technologyisasolutionlookingforaproblem.Withoutknowingyourproblems,noonecandiagnosewhattechnologyyouneed,orwhetheryouneedtechnologyatall.The“right”techstackforanin-houselegalteamisgoingtolookverydifferentfromthatofahighstreetpractitionerorofagloballawfirm,oreventhedifferentpracticegroupsandbusinessunitswithinthatfirm.Thetrickwithbuildingatechstackisknowingwhatyouneedtosolve.WhatIcanprovideissomeguidanceonhowtomoveforwardandwhatothersaredoing.AndIthinkI’lldoitallthroughMarvelquotes.

technologysolutions,whetherfromtheirexistingsoftwareorbypartneringwithexternalproviders.Atthemomentlawfirmsarefillingthisgap,butastechnologybecomesmoreaccessibleandaffordablewearemovingtoaworldinwhichin-houseteamsrequirelawfirmstointegratewiththeirin-housestackratherthanhavingtologintodifferentsolutionsfrommultiplelawfirms.

“Noamountofmoneyeverboughtasecondoftime”

(TonyStark,Avengers:Endgame)

Manyinthelegalindustryarecurrentlyusingtechnologytoincreaseefficiency,butIhaveseenamovementrecentlytomoreteamsjudgingthesuccessoftechnologyonawidersetoffactors.This

integratewithexistingtech?Onlyonceyouknowtheanswerstostepsoneandtwoshouldyouengagewithstepthreeandlookintowhattechtouse,ifanyatall.

“Dreadit.Runfromit.Destinyarrivesallthesame.”

(Thanos,Avengers:InfinityWar)

Whenlookingatwhattechtoimplement,aquickwinislearningtousewhatyouhavealready.Thatmeansgoingoutintothebusinessanddoingsomediggingtoseewhatyouhaveaccessto.Notonlymightyoufindnewpiecesoftechyoudidn’tknowexistedbutyouwillseebenefitsfromupskillingyourselfintechyouuseeveryday.Yes,thisdoesmeanusingMicrosoftWordandExcel.Theyarenotoftentalkedaboutinthelegaltechnologyworldbut

theyhaveahostofcapabilitiesweoftendon’tevenknowabout–neverminduse–andthesecapabilitiescanhelpustosolveproblemsquicklyandeasily.Byusingexistingtechnology,youalsoavoidtheissueofadhocinnovationwhichleadstothesameproblembeingsolvedindifferentwaysindifferentpartsofthefirmorbusiness–oftenoccurringwheretherearesilos.Soinlawfirms,youmighthavedifferentpracticegroupsusingdifferenttechnologiestodothesamedocumentanalysisactivity.Inlegalteams,youmighthavethebusinessusingoneprojectmanagementsoftwarewhilethelegalteamareusingaspecific“legaltech”one.

“Avengers,Assemble”

(CaptainAmerica,Avengers:Endgame)

Thisseemslikeagoodquotetofinish

on.Thebestwaytogettherightlegaltechnologystackistoworktogetherwithotherteams.Thatmightmeandifferentpracticegroupsorbusinessunitsorpeoplefromoutsidethelegalprofessionaltogether.Butonlytogethercanyouidentifywhyyouneedtechnology,howyou