酒店英语期末考试试卷(一)

试卷代码:

南京城市职业学院2015-2016学年度第二学期

酒店管理专业酒店英语期末考试试题

班级：学号：姓名：

2016年6月

题号—二—四五六七总分合分人

分数

得分评卷人

一、单选题（每题1分，共20分）

1、Goodmorning.Ihelpyou?

A、WouldB、MustC、MayD、Am

2、Iwouldliketoaroom,please.

A.orderB、bookC、seeD、look

3.It'sverykindyoutohelpme.

A.ofB、toC、byD、for

4.What,stheforadoubleroom?

A.rightB.rateC、moneyD、for

5.1wouldliketobookadoubleroombath.

A.withB.ofC、byD、for

6.Excuseme,sir.Youneedtotheform.

A.fillinB.fillonC、fillofD、fillfor

7.Wearelookingforwardtoyou.

A.seeB.sawC、seeingD、sees

8.1'mafraidwearefullybookedthe5th.

A.withB.ofC、byD、for

9.Doyouwanttopaycashorcreditcard.

A.ininB.bybyC、byinD、inby

lO.Theporterwillshowyouyourroom.

A.withB.toC、byD、for

11.Myflightwillleave6pmtoday.

A.withB.onC^atD、for

12.Thehotelisfullandthereissomeoneyourroom.

A.takeB.TotakeC、takesD、taking

13.Letmeyouwithyourluggage.

A.helpB.helpingC、helpsD、tohelp

14.MayIthecurtain?

A.drawB.TurnonC、turnoffD、makeup

15.theway,howlongwillittaketocleantheroom?

A.WithB.OnC、ByD、For

16.Canyoutheairconditioning?

A.drawB.TurnonC、turnoffD、makeup

装

17.Doyouwanttheseshirtstobe?

A.starchB.starchesC、starchedD、starching

18.Letmehelpyouyourluggage?

订A.byB.withC、onD、of

19.1hopeyouwillamorningcallat7:00.

A.arrangeB.arrangesC、arrangedD、making

时20.P11askaportertoyourluggage.

A.takecareB.takecareofC、takecareoffD、look

得分评卷人

不二、根据对话填写入住单（每题1分,共10分）

G:Goodevening,IhaveareservationunderthenameofMr.Tomlinson.

R:Ok.rvefoundit.Checkingoutonthe27th?

要G:That'sright.

R:CanItakeacreditcardforthedeposit?

G:Yes,sure.Also,Tdlikeanon-smokingroomplease.

R:Certainlymadam.Here,syourkey.Yourroomisonthe7thfloorandontheleft.

过

Room781.Check-outtimeisat12:00noon.Bytheway,youarefromAmerica,I'm

right?

G:Youareright.AndI'11stayinyourhotelfor4nights.

线HotelRegistrationForm

Guest'snameGuesfssex(M/F)Check-outTimeRoomNo.

客人名字客人性别退房时间房号

PreferencefbrRoomsFloorCheck-inTimeMeansofsettlement

特别要求楼层入住时间结账方式

Country（来自国家）Daysofstaying天数

得分评卷人三、根据情境完成对话.（每题2分，共40分）

英语5试题第2页，共6页

Partone

A：Goodmorning.WhatcanIdoforyou,sir?

B：Yes,C我想预定一间房间。）

A：OK,sir,（什么时候？）

B：FromMay1st.

A：（几个晚上？）

B：Forthreenights.

A：L^一行共有多少人呢？）

B：Justmywifeandmyself.

A：_____________________________________________________________________

（哪种房间你比较喜欢呢，要一张大床房的房间还是两张单人床的房间？）

B：Twin-room,please.

A：Couldyouholdtheline,please?（我

要查查这几天有没有房间。）（先生，让您

久等了Wehaveatwin-roomwithwindowsatRMB288andwithoutwindowsat

RMB258,Whichwouldyouprefer?

B：We'Htaketheonewithwindows.

A：Certainly,sir.MayIhaveyournameandinitials,please?

B：Yes,ifsCaruthersT.E.

PartTwo

A:Goodevening.（有什么可以帮助您的，先生？）

B:L三个星期前，我预定

了一间带窗的两张单人床的房间）I'mCaruthersT.E.

A:Justamoment,please,Mr.Caruthers.（我查看一

下今天的预订单）....Sorrytohavekeptyouwaiting,sir.Yes,youhavereserveda

twin-roomwithwindowsfromtodaytothe3rd.

B:Yes,exactly.

A:______________________________________L请出示您的护照）Thankyou,sir.

___________________________________________________________（请您填一下这张

登记表。）

B:Ok.Hereyouare.Isitallright?

A:Yes,thanks.（您打算怎么付

款，现金还是信用卡？）

B:L我能用旅行支票付费吗？）

A:Certainly.Here'sthekeytoRoom808.Pleasekeepit.

____________________________________________________________（晚安，并预祝

您入住愉快。）

B:Thankyou.

PartThree

A：(您想喝点什么呢，先生?)

B:Fdlikesometea.(你们这里都有些什么

茶？)

A:Wehaveblackteaandgreentea.(请问你想喝

什么茶？)

B:Idon'tknow.(你能给我推荐下么？)

A:Isuggestyoutohavesomegreentea.Greenteahasacoolerflavor,

(夏天喝很好.)

B:Ok,FdlikeapotofBiluochun(碧螺春).

得分评卷人

四、判断对错(每题1分，共10分)

时

1.Acashiershouldremindhisclienttokeeptheexchangeslipwell.()

2.Telephoneserviceisroundtheclockandfreeofchargeinthehotel.()

不3.Afterregistration,thereceptionistshouldwishtheguestanenjoyablestayatthe

hotel.()

4.Guestsfeelpleasedwhentheroomattendantcallsthembythenames.()

5.Theroomattendantshouldnevertouchthebanknotesordocumentsonthedesk

要whencleaningtheguestroom.()

6.Honestyisthebestpolicy.()

7.Thehotelstaffshouldreporttheproblemstothesuperiornomatterwhatitis.

()

过

8.Whenyoumustleaveduringthemeal,youshouldputyournapkinonthechairand

folditcarefully,butnevertakeitawaywithyou.()

9.Somehotelsacceptguests'personalchecks()

线10.Roomservicemeanstodoserviceintheguestroom.()

得分评卷人

五、阅读理解题.(每题1分，共10分)

Americansliketotravelontheiryearlyholiday.Today,moreandmore

travelersintheUnitedStatesarespendingnightsatsmallhousesorinnsinsteadof

hotels.Theygetaroomforthenightandthebreakfastthenextmorning.

Roomsforthenightinprivate(私人)homeswithbreakfasthavebeenpopularwith

travelersinEuropeformanyyears.Inthepastfivetotenyears,these

bed-and-breakfastplaceshavebecomepopularintheUnitedStates.Manyofthese

America'sbed-and-breakfastinnsareoldhistoricbuildings.Somebed-and-breakfast

innshaveonlyafewrooms,othersaremuchlarger.Someinnsdonotprovide

英语5试题第4页，共6页

telephonesortelevisionsintherooms,othersdo.

Stayinginabed-and-breakfastinnismuchdifferentfromstayingatahotel.Usually

thecostismuchless.Stayingataninnisalmostlikevisitingsomeone'shome.The

ownersaregladtotellabouttheareasandtheinterestingplacestovisit.Many

vacationerssaythattheyenjoythechancetomeetlocalfamilies.

1.Americansliketotaketoaholidaytrip.

A.everyyearB.everyseasonC.everymonthD.twiceayear

2.NowadaysmoreAmericantravellerspreferspendingnightsat.

A.bighotelsB.collegesanduniversities

C.theirrelatives9homesD.smallhousesandinns.

3.Accordingtothepassage,whichofthefollowingistrue?

A.Travellerscangetbreakfastandlunchatsmallhousesorinns.

B.Thereareonlyafewroomsinallkindsofsmallinns.

C.Insomeinnstravellerscan*swatchTVintherooms.

D.Itismoreexpensivetospendnightsinprivatehomes.

4.Roomsforthenightinlocalfamilieshavebeenpopularinformanyyears.

A.AsiaB.EuropeC.AmericaD.Africa

5.ManyoftheseAmerica'sbed-and-breakfastinnsare.

A.oldbuildingsB.newbuildings

C.tallbuildingD.smallhouse

RossiyaHotel

IreadanarticleinthenewspaperyesterdaythattheHotelRossiyainMoscow

isthelargestoneintheworld.Itisa12-storybuildingthathas3,200rooms.Itcan

accommodate6,000guests.Ithas15restaurantsand93lifts.About3,000peoplework

inthehotel.Theballroomisknownastheworld'slargest.Furthermore,thereisa

21-storyuPresidentialtower”inthecentralcourtyard.Localresidentsarenotallowed

toliveinthehotel.Foreignersarecharged16timesmorethantheusualver