商务英语视听说智慧树知到答案章节测试2023年南京晓庄学院

绪论单元测试Howmanychaptersareincludedinthecourse?

A:16

B:12

C:18

D:15

答案:AThiscourseaimstodevelopstudents’

proficiencyintheuseofEnglishknowledgeandskillsinawiderangeofbusinessenvironments.

A:错

B:对

答案:BThiscourseisdesignated

forundergraduate

Englishmajors.

A:对

B:错

答案:B第一章测试Whatarethebasicelementsinaresume?

A:one’srelevantskillsandqualifications,relevantexperiences,relevantachievementsandrewardsandsoon

B:one’sname,age,gender,telephone

C:one’spersonalinformation,educationalbackground,jobintention,relevantskillsandqualifications,relevantexperiences,achievementsandrewardsandsoon

D:one’spersonalinformation,educationalbackground,relevantskillsandqualifications

答案:CWhichofthefollowingshouldNOTbehighlightedinyourself-introduction?

A:yourrelevantexperiences

B:yourabilities

C:yourpersonalachievements

D:yourhobbies

答案:DInthemodeof“STAR”,theletter”S”standsfor__________.

A:Situation

B:Study

C:Standard

D:Success

答案:AWhenyouareasked“whydoyouapplyforthispost?”

inthejobinterview,theinterviewerisactuallyaskingabout___________.

A:yourteamspirit

B:yourself-awareness

C:

youranti-stressability

D:yourcareerplanning

答案:DWhichofthefollowingshouldyoudointhejobinterview?

A:Weshouldwearheavymake-uptomakeourselvesevenmoreattractive.

B:Weshouldgotogetherwithourparentsorourfriendstohelpourselvescalmdown.

C:Weshouldtrytobefriendlyenoughtoasktheinterviewersomepersonalquestions.

D:Weshouldknowaboutthecompanyorpostappliedasmuchaspossible.

答案:DInthemodeof“STAR”,theletter“A”standsfor________.

A:Actions

B:Activities

C:Abilities

D:Achievements

答案:A

WhichofthefollowingisNOTafrequently-askedquestioninthejobinterview?

A:Howdoesyourbossevaluateyou?

B:Whatareyourhobbies?

C:Wouldyoupleasetalkaboutyourstrengthsandweaknesses?

D:Whydoyouapplyforthispost?

答案:BDuringthejobinterview,wecanasktheinterviewerdirectlyourfuturesalaryorpromotionsincewearereallyinterestedinit.

A:对

B:错

答案:BDon’tspeakwithtoomuchfacialexpressionandtoomanygesturesinthejobinterview.

A:错

B:对

答案:BUsesomesecular,freelanguageinsteadofformallanguagetointroduceyourself.

A:错

B:对

答案:A第二章测试Iftheownershipofthecompaniesisnotopentothepublic,wecallthemcloselyheldcompanies.

A:对

B:错

答案:ASubsidiaryreferstoacompanythatisownedorcontrolledbyanotherlargercompany,i.e.

parentcompany.

A:错

B:对

答案:BAcompanystructurechartwillshowthejobs,listedbyjobtitle,thereportingstructure,andcompanymanagement.

A:对

B:错

答案:AAjobtitleisatermthatdescribesinafewwordsorlessthepositionheldbyanemployee.

A:对

B:错

答案:AFinancialdepartmentisresponsiblefordeliveringgoodstothecustomers.

A:对

B:错

答案:BHumanResourcesManagersareresponsibleforcultivating,training,retaining,andcompensatinghumantalent.

A:对

B:错

答案:A“2Ls”refertoLanguagecompetenceandLearningcompetence.

A:错

B:对

答案:B“4Cs”refertoCriticalthinkingcompetence,Creativecompetence,CulturalcompetenceandCollaborativecompetence.

A:对

B:错

答案:AThefollowingstatementsareusuallyrelatedtoculturalcompetenceexcept______.

A:Treatsallpeoplewithdignityandrespect.

B:Workseffectivelywithpeoplefromallbackgrounds.

C:Examinesownbiasesandbehaviorstoavoidstereotypicalresponses.

D:Discriminatesagainstsomeindividualorgroup.

答案:DThefollowingstatementsareusuallyrelatedtocollaborativecompetenceexcept______.

A:Workscollaborativelywithcolleaguestoachieveorganizationalgoals.

B:Showsrespectforandunderstandingofdiversepointsofview.

C:Placesteamagendabeforepersonalagenda.

D:Isnotwillingtolearnfromothers

答案:D第三章测试Youcanmakeyourbusinesscall_________________.

A:duringtheholidays

B:duringtheworkinghours

C:duringthedinnertime

D:duringtheresttime

答案:BWhenansweringthephone,youshouldnotsay:“___________.”

A:Whereareyoucallingfrom?

B:Whoareyou?

C:Whoisspeaking,please?

D:Who’sthat?

答案:BWhentakingamessageinabusinesscall,thecallershouldleavesomebasicinformationexcept____________.

A:thename

B:thepurposeofthecall

C:thecompanywherehe/sheisfrom

D:thecompanywherehe/shecalled

答案:DWhenmakingacall,sometimestherewillbesomethingwrongwiththephoneortelephoneline.Whichofthefollowingexpressionsisnotrightwhenexpressingtheproblems?

A:Sorry,wewerecutoff.

B:Shehaschangedhertelephonenumber.

C:I’vetriedtogetthroughseveraltimesbutit’salwaysengaged.

D:Thephoneisinorder.

答案:DWhenaskingforsomeoneduringthebusinesscall,youshouldnotsay:

“___________.”

A:CouldIspeaktosomeoneintheSalesDepartment,please?

B:

PleaseconnectmewiththeExportDepartment.

C:Issomebobyin?

D:Hello,isJackintheoffice?

答案:C

Whenmakingacall,sometimestherewillbesomethingwrongwiththephoneortelephoneline.Atthismoment,youcanNOTsay:

A:Thephoneisoutoforder.

B:I’vetriedtogetthroughseveraltimesbutit’salwaysengaged.

C:Sorry,wewerecutoff.

D:Wouldyouliketoleaveamessage?

答案:DYoushouldtrytospeakasloudaspossibleonthephonesoastomakeyourselfheardclearly.

A:错

B:对

答案:AInbusinesscallsifthepersonyouwantisnotavailable,trytoleaveamessageasdetailedaspossible.

A:对

B:错

答案:BUsuallyabusinesscallshouldnotbelongerthan3minutes.

A:对

B:错

答案:ADuringthebusinesscallweshouldsticktothesubjectanddonotallowtheconversationtodragoutwithmeaninglesschatter.

A:对

B:错

答案:A第四章测试Contactcanbeassimpleassendingeveryoneafriendlyreminderthroughofficee-mail,phonecalls,orapostcardreminderthroughthemail.

A:错

B:对

答案:BAsachairperson,beforeholdingameeting,youshouldalsodecidewhoshouldattendandwhatthepurposeofthemeetingis.

A:错

B:对

答案:BItisokthatyoubeginameetingfivetosevenminutesafteritwasscheduled.

A:对

B:错

答案:BItisnotnecessarytosticktotheagendaduringthemeeting.

A:错

B:对

答案:AWeshouldrespectdifferentviewsduringthemeeting.

A:错

B:对

答案:BAwell-plannedagenda,postedgroundrules,andusingabincanhelpmeetingruneffectively.

A:错

B:对

答案:BTherelaxingatmosphereisnotgoodforthemeetingtobeproductive.

A:错

B:对

答案:AYouneedn’tuseaconsistentformatwhentakingminutes.

A:对

B:错

答案:BYoushouldlistalloutcomesintheminute.

A:错

B:对

答案:AAwell-plannedagenda,postedgroundrules,usingabinand______arethefourmostimportantkeystorunningtheeffectivemeetings.

A:anintroduction

B:themeetingleader

C:aminute

D:

summary

答案:D第五章测试Ifyourbusinesstripisnotnecessary,itcanbereplacedbysomealternatives.

A:对

B:错

答案:AMakingapositiveandhonestdeclarationcanhelpyoufreefromsecuritycheck.

A:对

B:错

答案:BEverycountryhasspecificregulationsontheitemstobecarriedinandoutofthecountry.

A:错

B:对

答案:BIfit’syourfirsttimetoenteracountry,you’dbetterknowtherelevantrulesofdeclarationinadvance.

A:错

B:对

答案:BThereceptionistshouldintroducetheexecutivetothevisitorfirst.

A:错

B:对

答案:AIfthemeetingcannotbesatisfies,thereceptionistshouldalwaysexplaintherealreasontothevisitor.

A:错

B:对

答案:AThereceptionistshouldkeeparegisterwhichincludesdate,time,nameandthefirmthevisitorcomesto.

A:对

B:错

答案:BYoushouldstartthebusinesstalkwithyourbusinesspartnerimmediatelyaftermeetinghim.

A:错

B:对

答案:AThefollowingcanhelpyouplananefficientbusinesstripexcept________.

A:Delegatethearrangement.

B:Copyyourschedule.

C:Beinformed.

D:Minimizeyouritinerary.

答案:D“I’dliketochooseahospitablehotellocatedinthecitycenter,whichshouldbeequippedwithbusinesscenterandswimmingpool.”Inthisrequirementforroom,whichaspectisnotmentioned?

A:atmosphere

B:location

C:services

D:facilities

答案:C第六章测试Acompanypresentationreferstoapreparedspeechgivenonbehalfoflistener’sowncompanyformarketingandothercertainpurposes.

A:错

B:对

答案:AIfthebasicelementsarecoveredinacompanypresentation,itdefinitelymeansthispresentationisaneffectiveone.

A:对

B:错

答案:BInacompanypresentation,thespeakershouldmakethecontentwell-organized,clearlyidentifythemainpointsandsupportingpoints.

A:错

B:对

答案:BNonlinguistictechniquesmeanbodylanguageandeyecontact.

A:错

B:对

答案:BInthemainbodyofacompanypresentation,companyprofile,location,keypersonnel,marketapplicationareasshouldbecovered.

A:错

B:对

答案:BInacompanypresentation,sometechnicalsupportespeciallyslides,flipcharts,PPTsareveryimportant.

A:对

B:错

答案:AThepresenterissupposedtodeliverthepresentationassoonaspossible.

A:错

B:对

答案:AWhencompany’sperformanceshouldbeinvolved,somevividverbs,theline,bar,piegraphsarethemostfavorableoptions.

A:对

B:错

答案:AThebasicelementsofacompanypresentationcontain______________.

A:Q&Asession

B:

greetingandself-introduction

C:subject

D:mainbody

答案:ABCDWhatarethepreparationsbeforeacompanypresentation?

A:Makingadraft

B:Doingoralpractice

C:

Doingbriefnotes

D:Findingsomepictures

答案:ABC第七章测试Productpresentationmaybegiventotheinvestorstoattractadditionalfunding.

A:错

B:对

答案:BAcompleteproductpresentationshouldincludeall6parts:introduction,outline,body,summary,conclusion,questionandanswersession.

A:对

B:错

答案:BIt’sadvisabletostatetheoutlineatthebeginningwhengivingaproductpresentation.

A:错

B:对

答案:BUsingpicturesandvisualaidscanhelptoattracttheaudience’sattentionwhengivingaproductpresentation.

A:错

B:对

答案:BYoumaygiveafluentproductpresentationwithoutpracticeaheadoftime.

A:对

B:错

答案:BBodylanguagecanhelptoleaveadeepimpressionontheaudience.

A:错

B:对

答案:BAgoodproductpresentationshouldbekeptshort,simple,engagingandreal.

A:对

B:错

答案:AWhenusingPowerPointslides,youshouldtrytolimitslidestooneeveryminute.

A:错

B:对

答案:BKeepyourproductpresentationsimple.Here“simple”means__________

A:interactive

B:short

C:clear

D:organized

答案:CDWhengivingaproductpresentation,youcanusethefollowingnon-verbalcommunicationskills:_____________.

A:movingaround

B:confidentvoice

C:eyecontact

D:smile

答案:ABCD第八章测试Anannualreportisanin-depthandcomprehensiveoverviewofabusiness’oranorganization’skeymomentsandmetricsfromthepreviousyear.

A:错

B:对

答案:BForcloselyheldcompanies,periodicfinancialreportsarerequiredbylaw.

A:对

B:错

答案:BThebalancesheetprovidesasnapshotofthefirm’sassetsandliabilities.

A:错

B:对

答案:BTherearethreeElementsinbalancesheet,namelyassets,liabilitiesandowner’sequity.

A:对

B:错

答案:AAssets=liabilities+owners’equity

A:对

B:错

答案:AToomuchdebtinthecapitalstructurecanposeariskduringroughperiodsintheeconomy,toolittledebtmightbeasignthattoolittleleverageisbeingusedpossiblylimitingthecompany’sabilitytogrowasquicklyastheircompetitors.

A:错

B:对

答案:BAbusinesspresentationistypicallycarriedoutusingaudio/visualpresentationmaterial,suchasprojectorsandstatisticaldocumentscreatedwithpresentationsoftware.

A:对

B:错

答案:AAgoodpresentationcanhelpaprofessional,orabusinessstandoutfromthecompetition,connectwithnewclientsandmakeanimpressiononindustryleaders

A:对

B:错

答案:ATypicalannualreportswillincludesomebasicreportsandstatementsexcept______.

A:CompletelistofBoardofSupervisors.

B:FinancialStatements

C:Chairman’sStatement

D:NewBusinessReports

答案:AThefollowingstatementsareusuallyrelatedtoimprovingpresentationskillsexcept______.

A:self-confidence

B:connectingwiththeaudience

C:quickpreparation

D:effectivelyutilizingvisualaids

答案:C第九章测试Advertisingworksbestwhenit’sdevelopedtomeetonegoalatatime.

A:对

B:错

答案:AInternetadvertising,onceseenasthemainstayofmediaadvertising,isfacingnumerouschallengesfromalternativemedia,especiallyinteractiveandsocialmedia.

A:对

B:错

答案:BThetelevisionisthefastestgrowingadvertisingmedia

A:错

B:对

答案:AHandhelddevices,suchascellphones,smartphones,portablecomputersandotherwirelessdevices,makeupthegrowingmobiledevicemarket.

A:对

B:错

答案:AIndoorbillboardsarelargestructureslocatedneartransportationpointsintendingtoattracttheinterestofpeopletravelingonroadsorpublictransportation.

A:错

B:对

答案:AAdvertisingcanserveasaremindertoconsumers.

A:错

B:对

答案:BAdvertisementcandifferentiatetheproductfromitscompetitors.

A:错

B:对

答案:BAdvertisementcaninduceconsumerstotrytheproduct.

A:错

B:对

答案:BPrintpublicationssuchasmagazines,books,newspapersand________(suchasannuals)offeravarietyofadvertisingopportunities.

A:flyers

B:posters

C:leaflets

D:SpecialIssuepublications

答案:DAIDAisan

acronym

thatstandsfor

Attention,

Interest,

Desireand_______.

A:Achievement

B:Action

C:Aim

D:Ability

答案:B第十章测试4Psisdefinedbymanymarketersas“puttingtherightproductintherightplace,attherightpriceandrighttime.”

A:错

B:对

答案:BDistributionchannelisawayofsellingacompany’sproducteitherdirectlyorviadistributors.

A:错

B:对

答案:BMichaelDellwasnotastrongbelieverinthepowerofadvertisingandfrequentlystresseditsimportanceinthecompany’sstrategy.

A:对

B:错

答案:BMarketingshowshowtoreachtothecustomersandbuildlonglastingrelationshipwhilesalesjustmeanssellingistheultimateresultofmarketing.

A:错

B:对

答案:BMarketingismorethansales.

A:错

B:对

答案:BSegmentationmeansbreakingtheheterogeneousmarketintosmaller,homogeneousmarkets.

A:对

B:错

答案:AMarketTargetingonlymeanstodevelopmeasureofsegmentattractiveness.

A:错

B:对

答案:AMarketingplanisawrittendocumentthatactsasaguidebookofmarketingobjectivesforthemarketingmanager.

A:错

B:对

答案:BPromotiondecisionsinvolve________.

A:Marketingcommunicationbudget

B:PublicRelationsandPublicity

C:Advertising

D:PromotionStrategy

答案:ABCDThisprocessinvolves___________.

A:Markettargeting

B:Marketpositioning

C:Marketsegmentation

D:Sales

答案:ABC第十一章测试Exhibitorsusuallysellmoreproductsattradefairsthansalescalls.

A:对

B:错

答案:BIttakesacomparativelyshortamountoftimetoreachthecustomersattradefairs.

A:错

B:对

答案:BEveryonewhovisitsyourdisplayknowsthedetailofyourproductorservice.

A:对

B:错

答案:BThemostvaluablethingatradefairprovidesisopportunityforfuturecommunication

A:对

B:错

答案:ABeforesendingyourboothstaffers,youneedtoconsidertheweatheroftheplacewherethetradeshowisheld.

A:对

B:错

答案:BAskingthenon-competingexhibitorsabouttheprevioustradefairsisagoodwaytofindthebestfairstoattend.

A:错

B:对

答案:BThekeytofindthebesttradefairsliesinfindingtheonesthatpullinthemostdecisionmakersforyourindustry.

A:对

B:错

答案:AOfferingfoodtheattendeesisanexcellentidea.

A:错

B:对

答案:A

Directions:Choosetherightthingsfromtheinformationboxbelowforaseller/buyertodoatatradefair.Payattention,therearesomethingsneithersideshoulddo.Theseller:___________________

A:acknowledgethepresenceofvisitors.

B:Askspecificquestions.

C:acceptthegreeting.

D:

takeaseat.

E:Thanktheboothattendants.

F:getabrochureorsamplewithoutmakingaconnection.

答案:ABDirections:Choosetherightthingsfromtheinformationboxbelowforaseller/buyertodoatatradefair.Payattention,therearesomethingsneithersideshoulddo.Thebuyer:__________________

A:takeaseat

B:acknowledgethepresenceofvisitors.

C:acceptthegreeting.

D:Thanktheboothattendants.

E:getabrochureorsamplewithoutmakingaconnection

答案:CD第十二章测试Inquiriesareusuallymadebysellersininternationaltrade.

A:对

B:错

答案:BInresponsetoaninquiry,aquotationmaybesent.

A:错

B:对

答案:BInreplytoaninquiry,youcanprovidemorethanwhatareaskedfor.

A:对

B:错

答案:AThereisnoneedtoreplyifyouhavenointerestintheinquiry.

A:错

B:对

答案:AAquotationisanindicationofpricewithoutobligation.

A:对

B:错

答案:AInmakingafirmoffer,clear,completeandfinaltradetermsarenotnecessary.

A:对

B:错

答案:BAnoffermayeitherbefirmorsoft.

A:对

B:错

答案:AAsoftofferisanofferwithoutengagement,soitisnon-firmoffer.

A:对

B:错

答案:AAninquiryisarequestforinformationregardingthesupplyofcertaingoods.

A:对

B:错

答案:AAcounter-offerisvirtuallyapartialrejectionoftheoriginaloffer.

A:对

B:错

答案:A第十三章测试Itisimportanttogotoanegotiationhavingdoneyourresearch.

A:错

B:对

答案:BWeshouldbuildtrustwiththeotherparty,sincetrustwillaidcommunication.

A:错

B:对

答案:BAfirmofferisnotbindingontheseller.

A:对

B:错

答案:BGenerallyspeaking,furtherorderswillfollowifthetrialorderprovessatisfactorytobothparties.

A:错

B:对

答案:BInbusinessletters,thehandwrittensignatureisbelowthecomplimentaryclose.

A:错

B:对

答案:BInabusinessletter,thesalutationgoesabovetheinsideaddress.

A:对

B:错

答案:BThebodypartofabusinessletterusuallybeginswithreferencetothepreviousletterreceived.

A:对

B:错

答案:AInthegeneraltradingprocess,usuallythesellermakesaninquiry.

A:对

B:错

答案:BAnordercontainsthefollowingitemsexcept________.

A:deliveryandpacking

B:nameandarticlenumber

C:qualityandquantity

D:

afirmoffer

答案:DThefollowingphasesareusuallyinvolvedinanegotiationprocessexcept______.

A:deliveringthegoods

B:bargainandcompromising

C:presentingone’sproposition

D:reachinganagreement

答案:A第十四章测试Inpaymentinadvancemethod,theimportermakesfullpaymenttothesupplierbeforetheshipmentofgoodsisdone.

A:对

B:错

答案:APaymentinadvanceusuallytakesplacewhentheimporterhasnotlongbeenestablished.

A:错

B:对

答案:BOpenaccountpaymenttakesplacewhentheimporterhasalongcredithistoryandiswellknowntotheseller.

A:错

B:对

答案:AThebankissuesdocumentarycreditstoacustomeraccordingtohiscredit-worthiness.

A:对

B:错

答案:ACollectioncanbedividedintoD/PandD/A.

A:对

B:错

答案:AL/Cisthemostfrequentlyusedmeansofpaymentininternationaltrade.

A:对

B:错

答案:AInL/Ctransactions,thesellerappliestotheissuingbanktoopenaletterofcredit.

A:错

B:对

答案:AInL/Ctransactions,theissuingbanddebitsthebuyer’saccountandreleasestherelevantdocumentssothatthebuyercanclaimthegoodsfromthecarrier.

A:对

B:错

答案:AThefollowingaredifferenttypesofremittanceexcept_______.

A:Demanddraft

B:

Mailtransfer

C:

LetterofCredit

D:Telegraphtransfer

答案:CInL/Ctransactions,_______isresponsibleforpayingmoneyandtenderingdocuments.

A:theseller

B:thebuyer

C:thebanker

D:nobody

答案:C第十五章测试Clearstipulationoftheshipmentclauseisanimportantconditionforthesmoothexecutionofthecontrac