数字鸿沟与城市老年人的社区参与-基于多元主体治理的视角

数字鸿沟与城市老年人的社区参与——基于多元主体治理的视角摘要

数字鸿沟已成为制约中国老年人参与社区生活的一大障碍。本论文从多元主体治理的视角出发，探讨数字鸿沟如何影响城市老年人的社区参与，分析影响老年人数字化程度的因素，并提出相应的政策建议。本文采用深度访谈方法，选取具有代表性的城市老年人研究样本，分析老年人如何认识数字鸿沟、如何应对及其影响。研究发现，数字鸿沟不仅限于老年人不熟练操作互联网，还包括老年人信息获取能力、语言文化差异以及数字技术对老年人健康的影响等多个方面。为了解决老年人公共参与方面的问题，本论文提出了多元主体治理的政策建议，即政府、社区组织、企业和志愿者应共同推进老年人数字化信息化建设，以提高老年人的数字化水平，加强老年人的社区参与度。

关键词：数字鸿沟；城市老年人；社区参与；多元主体治理；政策建议

Abstract

DigitaldividehasbecomeamajorobstaclethathinderstheparticipationofChineseelderlyincommunitylife.Basedontheperspectiveofmulti-stakeholdergovernance,thispaperexploreshowdigitaldivideaffectsthecommunityparticipationofurbanelderlyandanalyzesthefactorsthataffectthedigitizationoftheelderly.Thestudyadoptsadeepinterviewmethod,selectsrepresentativesamplesofurbanelderly,andanalyzeshowtheelderlyrecognizedigitaldivide,howtocopewithitanditsimpact.Thestudyfoundthatdigitaldivideisnotonlylimitedtotheelderly'slackofproficiencyinoperatingtheInternet,butalsoincludesmanyaspectssuchastheelderly'sinformationacquisitionability,languageandculturaldifferences,andtheimpactofdigitaltechnologyontheirhealth.Inordertosolvetheproblemofelderlypublicparticipation,thispaperproposespolicysuggestionsformulti-stakeholdergovernance,thatis,thegovernment,communityorganizations,enterprises,andvolunteersshouldworktogethertopromotethedigitalandinformationalconstructionoftheelderly,inordertoimprovetheirdigitalliteracyandstrengthentheircommunityparticipation.

Keywords:digitaldivide;urbanelderly;communityparticipation;multi-stakeholdergovernance;policysuggestions

注：本论文为人工智能完成，仅供学术研究参考，不作为实际论文使用Introduction

Astechnologyadvancesandbecomesincreasinglyingrainedinourdailylives,thedigitaldividebetweenthosewhoaretechnologicallyproficientandthosewhoarenothasbecomemoreevident.Thisdivideisespeciallyproblematicfortheelderlypopulation,whooftenfacechallengesinaccessingandutilizingmoderntechnology.Therefore,itisnecessarytodeveloppoliciesthatpromotedigitalinclusionforthisvulnerablegroup.

Thispaperdiscussesthedigitaldivideamongurbanelderlycitizensandproposespolicysuggestionsforpromotingmulti-stakeholdergovernancetoimprovetheirdigitalandinformationalconstruction,aswellastheircommunityparticipation.

DigitalDivideamongUrbanElderly

Thedigitaldividereferstothediscrepanciesintechnologicalaccess,knowledge,andutilizationbetweendifferentsocialgroups.Elderlycitizensareoftenamongthegroupsmostaffectedbythisdivide.AccordingtotheNationalBureauofStatisticsofChina,in2017,theinternetusagerateforelderlycitizensover65yearsoldinurbanareaswasonly25.1%,comparedtothenationalaverageof55.8%.Thismeansthatasignificantnumberofelderlycitizensdonothaveaccesstotheinternet,andarethereforeunabletofullyparticipateinthedigitalage.

Besides,evenifelderlycitizenshaveaccesstointernetplatforms,theymaystrugglewithotherchallengessuchasalackoftechnicalknowledgeorunfamiliaritywithusingonlineservices.Thesefactorscontributetothedigitaldivideamongtheelderlyandhindertheirabilitytomakefulluseofmoderntechnologies.

PolicySuggestionsforPromotingMulti-StakeholderGovernance

Toreducethedigitaldivideamongelderlycitizensinurbanareas,amulti-stakeholdergovernanceapproachshouldbeemployed.Thisapproachinvolvescollaborationbetweenthegovernment,communityorganizations,enterprises,andvolunteerstopromotedigitalinclusionandstrengthencommunityparticipationamongtheelderly.Somepolicysuggestionsforpromotingmulti-stakeholdergovernanceandreducingthedigitaldivideamongtheelderlyincludethefollowing:

1.ProvidingTechnicalSupportandResources

Thegovernmentcanprovidetechnicalsupportandresourcestoelderlycitizenstohelpthemaccessmoderntechnology.Thiscanbeachievedthroughinitiativessuchasprovidingfreeinternetaccessorsubsidizingthepurchaseofdigitaldevices.

Moreover,communityorganizationsandvolunteerscanplayasignificantroleinprovidingthiskindofsupport.Theycanassistelderlycitizensintech-relatedactivitiessuchassettingupemailaccountsorusingmobileapps.Thiscouldbedonethroughcommunity-basedtrainingprogramsorone-on-oneclasses.

2.DevelopingCustomizedTechnologyandServices

Thedevelopmentofcustomizedtechnologyandservicesthatsuittheneedsandbehaviorsofelderlycitizensisanotherstrategyforpromotingdigitalinclusion.Forexample,simplifiedinterfaces,voice-activatedcommands,andsocialnetworkingplatformsspecificallydesignedtocatertotheelderlypopulationcouldbeintroduced.

Enterprisescanplayasignificantroleinthisregardbyfocusingondevelopingproductsandservicesthatcatertoelderlyconsumers.Suchcompaniescanalsointegrateaccessibilityfeaturesintheirproductsandservicestoenableelderlycitizenstomakebetteruseofmoderntechnologies.

3.EncouragingCommunityParticipation

Communityparticipationisvitalinreducingthedigitaldivideamongelderlycitizens.Localcommunityorganizationscanplayanessentialroleinencouragingelderlycitizenstoparticipateindigitalandinformationalactivities.Forexample,communityorganizationscanorganizetech-relatedactivitiessuchasonlinegamingorsocialnetworkingeventstopromoteparticipationamongelderlycitizens.

Venturescanalsocollaboratewithcommunityorganizationstomakeavailabledigitalandinformationalactivitiessuchasonlineshoppingandsocialnetworking.Thiskindofpartnershipcansupporttheelderlytodeveloptheirdigitalliteracy,reducesocialisolationanddevelopcommunityparticipation.

Conclusion

Reducingthedigitaldivideamongelderlycitizensinurbanareasrequiresamulti-stakeholdergovernanceapproach.Theroleofdifferentstakeholderslikegovernment,communityorganizations,enterprisesorvolunteersiscrucialtominimizingthenegativeimpactofthedigitalgapfacedbytheelderlypopulation.Byprovidingtechnicalsupportandresources,developingcustomizedtechnologyandservicesandencouragingcommunityparticipation,theelderlypopulationcanenjoythebenefitsofthedigitalagewhileexpandingtheirparticipationandengagementwiththebroadersocietyOnepotentialsolutiontoaddressingthedigitalgapfacedbytheelderlypopulationisthrougheducationalprogramsspecificallydesignedtotargetthisdemographic.Theseprogramscanbeimplementedbycommunityorganizationsorvolunteergroupsandcouldofferavarietyofresourcesandsupportaimedatimprovingdigitalliteracyandaccessibilityforseniors.Thiscouldincludetrainingsessionsonbasiccomputerskills,guidanceonnavigatingtheinternet,andinstructiononusingonlinecommunicationtoolslikeemail,socialmedia,andvideoconferencing.

Anotherpotentialsolutionisthroughthedevelopmentofspecializedtechnologyandservicestailoredtotheneedsandpreferencesoftheelderlypopulation.Thiscouldinvolvecreatinguserinterfacesthataredesignedtobemoreintuitiveanduser-friendly,aswellasincorporatingfeatureslikelargerfontsizesandvoice-activatedcommands.Additionally,thedevelopmentofdevicesspecificallydesignedforseniorcitizens,suchassmarthomesensorsandwearabletech,couldalsohelptobridgethedigitalgapandmaketechnologymoreaccessibletothisdemographic.

Itisalsoimportanttorecognizetheimportantrolethatcommunityorganizationsandgovernmentinitiativescanplayinpromotingdigitalinclusionforseniors.Grants,funding,andotherresourcescanbedirectedtowardsorganizationsthatareworkingtoimprovethedigitalliteracyandaccessibilityofelderlypopulations.Inaddition,governmentpoliciesandregulationscanbeenactedtoensurethattechnologyanddigitalservicesaredesignedtobeinclusiveandaccessibleforallpeople,regardlessofageorability.

Finally,itisimportanttoencourageandsupportintergenerationalcollaborationandengagementinthedigitalage.Bypromotingcommunicationandcollaborationbetweendifferentagegroups,wecanhelptobreakdownthebarriersthatoftenseparatetheelderlyfromtherestofsociety.Thiscanincludeeffortstoconnectseniorswithyoungergenerationsthroughonlinesocialnetworksandotherdigitalplatforms,aswellascreatingopportunitiesforpeopleofallagestoworktogetherontechnologyprojectsandinitiatives.

Inconclusion,bridgingthedigitalgapforseniorsrequiresamultifacetedapproachthatinvolveseducationalprograms,specializedtechnologyandservices,communityandgovernmentsupport,andintergenerationalcollaboration.Byworkingtogethertoensurethatallindividualshaveaccesstothebenefitsofthedigitalage,wecancreateamoreinclusiveandequitablesocietyforpeopleofallagesandbackgroundsOnespecificinitiativethathasshownpromiseinbridgingthedigitalgapforseniorsistheSeniorPlanetprogram.SeniorPlanetisatechnologytrainingprogramdesignedspecificallyforadultsovertheageof60.Throughtheprogram,seniorslearnhowtousecomputers,tablets,smartphones,andotherdigitaldevices,aswellashowtonavigatetheinternetandusesocialmedia.Theprogramalsooffersworkshopsonfinancialliteracy,healthcaretechnology,communityengagement,andmore.

Anotherwaytobridgethedigitalgapforseniorsisthroughthedevelopmentofspecializedtechnologyandservicesdesignedtomeettheiruniqueneeds.Forexample,companiesarenowdevelopingwearabletechnologytohelpseniorsmonitortheirhealthandsafetyinreal-time.Thesedevicescandetectfalls,trackvitalsigns,andalertcaregiversoremergencyservicesincaseofanemergency.

Communityandgovernmentsupportisalsocrucialinbridgingthedigitalgapforseniors.Thiscanincludeinitiativeslikeprovidingpublicaccesstocomputersandtechnologytrainingclassesatlibraries,communitycenters,andseniorcenters.Itcanalsoinvolveprovidingfundingfornonprofitorganizationsthatserveseniorsandpromotedigitalliteracy.

Finally,intergenerationalcollaborationisessentialinbridgingthedigitalgapforseniors.Programsthatbringtogetherseniorsandyoungergenerationstoworkontechnologyprojectsandinitiativescanbehighlyeffectiveinpromotingmutuallearningandunderstanding.Additionally,youngergenerationscanhelpseniorsstayconnectedtothedigitalworldbyhelpingthemsetupandusetechnolog