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第一章测试You-viewencompassesthefollowingskills:()
答案:ABThebasicorganizationaloutlineforapositivemessageusestheblocks().
A:goodwillandaction
B:news
C:buffer
D:reasons
答案:ABDProofreadingincludesreviewingfor().
A:correctuseoflanguage
B:grammar
C:format
D:idea
答案:ABCBusinesswritingisformal,oftenusingcomplexwords,longsentences,thethirdpersonandpassivevoice.().
A:错
B:对
答案:APlanningstartswithaudiencereaction,whichmapstoanorganizationalstructureforthedocument.()
A:对
B:错
答案:ASympathymessagesarenotpositivemessages.()
A:对
B:错
答案:BBufferisusuallyonlyfoundinpositivemessages.()
A:错
B:对
答案:AApropersentencemusthaveasubject,averb,andexpressacompletethought.()
A:错
B:对
答案:BEuphemismsarewordsorphrasesusedtotalkaboutunpleasantortabootopicsinamorepoliteway.()
A:错
B:对
答案:BConcisewritingisnotjustfastorshort;itiswritingthatbalancestheclarityofthemessagewithefficiency.()
A:错
B:对
答案:B第二章测试Abusinessletterisusuallycomposedof12parts.Amongthem,letterhead,body,()andsignaturearenecessary.
A:insideaddress
B:complimentaryclose
C:salutation
D:date
答案:ABCDInamodifiedblock,theentiretextisalignedtotheleftexceptfor()alignedtotheright.
A:date
B:letterhead
C:salutation
D:signature
答案:ABDHowtoachievecorrectnessinbusinesswriting?().
A:Beaccurateintheinformation.
B:Beinthecorrectformat.
C:Beinpropergrammar,punctuationandspelling.
D:Thenamesandtitlesshouldbecorrect.
答案:ABCDAletterofusuallyincludesthefollowingparts:().
A:giveacompletedescriptionofthemerchandise
B:mentionanycontractthatthewriterhassignedwiththegoodssupplier
C:specifyrequirementsrelatedtotheorderorgivesomefurtherexplanationsaboutit
D:endtheletterwithanexpectation
答案:ABCDWhenwriteaninformationalbusinessdocument,youshould().
A:providethemostrelevantinformation
B:writewithafocusontheexpertiseofyouraudience
C:organizetheprovidedinformationsequentially
D:talkwithfactsinsteadofopinionsandassumptions
答案:ABCDAletterurgingtheestablishmentofanL/Cusuallycontainsthefollowingmoves:().
A:statingyourrequestfortheopeningoftheexpectedL/C
B:expressingyourexpectationforearlyreceiptoftheexpectedL/C
C:referringtorelevantcontractsignedoragreementreachedbefore
D:informingyourrecipientwhatyouhavealreadydoneorareplanningtodofortheorder
答案:ABCDAsthedateisavitalpartofabusinessletter,themonthshouldbefullyspelledout,andtheyearshouldbewrittenwithallfourdigits.().
A:错
B:对
答案:BTheinsideaddressshouldnotbethesameastheaddressontheenvelope.()
A:对
B:错
答案:BInAmericanEnglish,thesubjectlineisplacedbetweenbodyandsalutation.()
A:错
B:对
答案:ASignatureincludestwoparts:typednameandhandwrittensignature.()
A:错
B:对
答案:BIfyoudonotwanttherecipienttoknowthatacopyisbeingforwardedtoathirdparty,use“bcc”for“blindcarboncopy”.()
A:错
B:对
答案:BWhenyouprepareabusinessenvelope,putthewriter’sinformationinthecenteroftheenvelope.()
A:对
B:错
答案:BAcompletecommunicationnotonlyincludeeverythingthereaderneedsforthereactionbutalsoinvolvesadditionalinformationwheneverorwhereveritisrequired.()
A:错
B:对
答案:BInquiriescanbedividedintotwomaintypes:generalinquiryandspecificenquiry.
A:错
B:对
答案:BAcounter-offerisreallyanewoffer,eventhoughthebuyerandsellermightagreetosomeorevenmostofthetermsofapurchaseorsalesoffer.()
A:对
B:错
答案:AAfirm-offercanbewithdrawnonceitisaccepted.()
A:错
B:对
答案:AGenerallyspeaking,packingandmarkingcostsareincludedintheprice,andshallbebornebytheimporter.()
A:对
B:错
答案:BB/Lisareceiptofthegoodsgiventotheshipperbytheshippingcompany,adocumentoftitletothegoodsandevidenceofacontactbetweentheshippingcompanyandtheshipper.()
A:对
B:错
答案:AWhenyoureceivearequestforshipment,youneedn’tgiveapromptreplytomatterifyouarenotinaposition.()
A:错
B:对
答案:A第三章测试Forthecontent,aproperthank-youletterwillnot(
).
A:bespecific
B:soundinsincere
C:endwithapositiveandgenuinestatement
D:beginwithastatementofthanks
答案:BWhichofthefollowingchoicesisNOTapossiblereasonformakingacomplaintletter?
A:improperpackaging
B:faultyproducts
C:violationoftermsandconditions
D:earlyarrivalofproducts
答案:DWhichtoneisproperfor
acongratulationletter?
A:selfish
B:upset
C:jealous
D:sincereandenthusiastic
答案:DWhatareusuallyincludedinaninvitationletter?
A:dresscodedetails
B:nameoftheplace
C:dateandeventtime
D:purpose
答案:ABCDWhatshouldyoudowhenwritinganapologyletter?
A:Providelong-windedexplanations.
B:Clarifyandtakeresponsibility.
C:Besincereandgenuine.
D:Focusonthesolutioninsteadofthemistake.
答案:BCDWritingathank-youletterisameaningfulwaytoexpressappreciationandgoodwill.
A:对
B:错
答案:AWecanuseabusivelanguageinacomplaintletter.
A:错
B:对
答案:AAnapologyletteriswrittentoacknowledgethewrongdoingandapologizeforthemistakesandbehaviorsdonetoothers.
A:对
B:错
答案:AAcongratulationlettershouldbesentimmediatelyafteryouknowaboutthegoodnews.
A:对
B:错
答案:AWecanexaggerateorover-praisetherecipientinacongratulationletter.
A:错
B:对
答案:A第四章测试WhichsectionofStarbuck’scompanyprofileisthemostattractivepart?()
A:ethos
B:story
C:mission
D:folklore
答案:DWhichoneisNOTincludedinthestepsofwritingpressreleases?()
A:Includecontactdetails
B:Tellastoryindetail
C:Endyourpressreleasewithaboilerplate
D:Startwithacatchyheadline
答案:BWhichofthefollowingisspecificquestioninaquestionnaire?()
A:Didyouseethefilmlastweekend?
B:Haveyouboughtanythinginthepastthreemonths?
C:Whatisyourincome?
D:Whatdidyouthinkabouttheflavoroftheicecream?
答案:DTomakeapresentationeffectiveandimpressive,youshoulduse:()
A:jargon
B:asimpleandactiveformofsentences
C:passivesentences
D:complexsentences
答案:BAdvertisementcanbecategorizedintoclassifiedadvertisementandcommercialadvertisement.()
A:对
B:错
答案:AFollowing“miniskirtrule”whenwritingpressreleaseleadmeanstheleadshouldbelongenoughtocovertheessentials,butshortenoughtokeepitinteresting.()
A:错
B:对
答案:BJargonisrecommendedtobeusedinquestionnairestoshowprofessionalism.()
A:对
B:错
答案:BWhatshouldbeincludedinacompany’sprofile?()
A:Thecompany’sproductsandservices
B:Thecompany’svalue
C:Thestoryofthecompany’sfounding
D:Thecompany’sleaders
答案:ABCWhataretheprinciplesofwritinganadvertisement?()
A:Createdesireforyourproduct.
B:Writeanattention-grabbingheadline.
C:Keepitbrief.
D:Startwithaquestion.
答案:ABCReadingoutaspresentationis()
A:allowed
B:dull
C:notallowed
D:helpful
答案:AB第五章测试Noticesareusuallyveryshort,sowedon’tneedtodouble-checkthespelling.()
A:错
B:对
答案:AThemessageofanoticecanbeabout:()
A:warnings
B:instructions
C:temporaryaddresschanges
D:changesofplan
答案:ABCDMemosshouldbeaslongaspossibletoprovideenoughinformation.()
A:错
B:对
答案:AWhichofthefollowingisrightaboutthelengthofdifferentpartsofamemo?()
A:Opening,contextandtask:1/8ofthememo
B:Summary,anddiscussionsegment:1/4ofthememo
C:Closingsegment,ornecessaryattachments:1/4ofthememo
D:Heading:1/8ofthememo
答案:DTheminutetakershouldincludehisorherpersonaljudgementonthematter.()
A:对
B:错
答案:BWhichofthefollowingstatementsaboutminute-takingiswrong?()
A:Listencarefullyandactively
B:Notedownthenamesofpeoplemakingsuggestions
C:Trytowriteuptheminutesimmediatelyafterthemeeting
D:Useabbreviations,evenwhenyoucannotunderstandthemlater
答案:DWhichofthefollowingisnotinthefourgoldenrulesforbusinessreports?()
A:Brief
B:Clear
C:Accurate
D:Open
答案:DThebodysectionofamemocanbeclassifiedinto:()
A:closingsegment
B:titlesegment
C:discussionsegment
D:openingsegment
答案:ACD第六章测试Thejobapplicantmustmakesuretheletterofapplicationisprofessionalinformat,organizationstyle,andgrammar.()
A:错
B:对
答案:BAnapplicationletterisalsoknownasa().
A:thank-youletter
B:coverletter
C:communicationletter
D:jobletter
答案:BAllawardsandhonorsthatyoureceivedmustbelistedinordertoimpressthepotentialemployer.
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