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机密此报告仅供客户内部使用。未经麦肯锡公司的书面许可,其它任何机构不得擅自传阅、引用或复制。DocumentDate * 资料来源: Unitofmeasure例子HighLowüû–LegendLegendLegendTextTextTextTextTextTitlex–÷+x–÷+TextTextTextTextText1EXHIBITTITLE * 资料来源: 2 * 资料来源: Unitofmeasure3TextTextTextTextTextTextTextTextTextText2X2CUBED * 资料来源: Unitofmeasure42X2TOWER * 资料来源: Unitofmeasure5PlacePriceProductPackagePositioningpromotionProductoffering5PsMARKETING * 资料来源: Unitofmeasure6StrategySkillsSystemsStaffSharedvaluesStructureStyle7S * 资料来源: Unitofmeasure7ARROW3D * 资料来源: Unitofmeasure8CUBES13D * 资料来源: Unitofmeasure9CUBES23D*资料来源:Unitofmeasure10*FootnoteSource:CUBES33D*资料来源:Unitofmeasure11TextTextTextTextCUTOUT3D*资料来源:Unitofmeasure12NewentrantSuppliersIndustry
competitorsBuyersSubstitutesFORCESATWORK*资料来源:Unitofmeasure13TextTextTextTextTextTextTextTextTextTextJOINT*资料来源:Unitofmeasure14TextTextTextTextLEVELSEPARATE4*资料来源:Unitofmeasure15TextTextTextLINEARA3D*资料来源:Unitofmeasure16TextTextTextTextLINEARB3D*资料来源:Unitofmeasure17TextTextTextLINEARC3D*资料来源:Unitofmeasure18TextTextTextLINEARD3D*资料来源:Unitofmeasure19TextTextTextTextLINEARE3D*资料来源:Unitofmeasure20TextTextTextLINEARG3D*资料来源:Unitofmeasure21TextTextLINEARI3D*资料来源:Unitofmeasure22TextTextTextTextLINEARJ3D*资料来源:Unitofmeasure23TextTextTextTextLINEARN3D*资料来源:Unitofmeasure24TextTextTextLINEARP3D*资料来源:Unitofmeasure25TextTextLINEARQ3D*资料来源:Unitofmeasure26TextTextLINEARQ3D*资料来源:Unitofmeasure27PlanImplementSupportLINKS3*资料来源:Unitofmeasure28PERSPECTIVE3D*资料来源:Unitofmeasure29TextTextTextPROPELLER3D*资料来源:Unitofmeasure30RINGS3D*资料来源:Unitofmeasure31TextTextSCALE*资料来源:Unitofmeasure32TextTextSCALES*资料来源:Unitofmeasure33TextTextTextTextTextTextSIZESIN*资料来源:Unitofmeasure34SPIRAL13D*资料来源:Unitofmeasure35SpiralBrakesTubeintubeSPIRAL23D*资料来源:Unitofmeasure36TextTextTextTextSPOTLIGHT*资料来源:Unitofmeasure37TextTextTextTextTextTextSTAIRCASE*资料来源:Unitofmeasure38Stars3D*资料来源:Unitofmeasure39TextTextWIRECUBES*资料来源:Unitofmeasure40TextTextTextTextTextTextTextARROWS*资料来源:Unitofmeasure41TextLEVEL1*资料来源:Unitofmeasure42TextTextLEVEL2*资料来源:Unitofmeasure43TextTextTextLEVEL3*资料来源:Unitofmeasure44TextTextTextTextLEVEL4*资料来源:Unitofmeasure45TextTextTextTextTextLEVEL5*资料来源:Unitofmeasure46TextTextTextTextTextTextLEVEL6*资料来源:Unitofmeasure47TextHeaderHeaderTextFLOW2*资料来源:Unitofmeasure48TextTextHeaderHeaderTextFLOW2TITLE*资料来源:Unitofmeasure49TextHeaderHeaderTextHeaderTextFLOW3*资料来源:Unitofmeasure50TextTextHeaderHeaderTextHeaderTextFLOW3TITLE*资料来源:Unitofmeasure51TextHeaderHeaderTextHeaderHeaderTextTextFLOW4*资料来源:Unitofmeasure52TextTextHeaderHeaderTextHeaderHeaderTextTextFLOW4TITLE*资料来源:Unitofmeasure53TextHeaderHeaderTextHeaderHeaderHeaderTextTextTextFLOW5*资料来源:Unitofmeasure54TextTextHeaderHeaderTextHeaderHeaderHeaderTextTextTextFLOW5TITLE*资料来源:Unitofmeasure55TextTextHeaderHeaderHeaderHeaderHeaderTextTextTextHeaderTextFLOW6*资料来源:Unitofmeasure56TextTextTextHeaderHeaderHeaderHeaderHeaderTextTextTextHeaderTextFLOW6TITLE*资料来源:Unitofmeasure57TextTextTextTextBLADES*资料来源:Unitofmeasure58TextTextTextTextBOX*资料来源:Unitofmeasure59TextTextTextTextBOX*资料来源:Unitofmeasure60TextTextTextCYCLE1*资料来源:Unitofmeasure61TextTextCYCLE2*资料来源:Unitofmeasure62TextTextTextCYCLE3*资料来源:Unitofmeasure63TextTextTextTextCYCLE4*资料来源:Unitofmeasure64TextTextTextTextTextCYCLE5*资料来源:Unitofmeasure65TextTextTextTextTextTextCYCLE6*资料来源:Unitofmeasure66TextTextTextTextTextTextTextCYCLE7*资料来源:Unitofmeasure67TextTextTextTextTextTextTextTextCYCLE8*资料来源:Unitofmeasure68TextTextTextTextTextTextINCOMING*资料来源:Unitofmeasure69TextTextTextTextTextRIBBON*资料来源:Unitofmeasure70TextTextTextTextTextRING*资料来源:Unitofmeasure71TextTextUPON2*资料来源:Unitofmeasure72TextTextTextTextTextTextTextTextCONTINUOUS*资料来源:Unitofmeasure73TextTextTextTextCUTOUT*资料来源:Unitofmeasure74TextTextTextLINEARA*资料来源:Unitofmeasure75TextTextTextTextLINEARB*资料来源::Unitofmeasure76TextTextTextLINEARC*资料来源::Unitofmeasure77TextTextTextLINEARD*资料来源::Unitofmeasure78TextTextTextTextLINEARE*资料来源::Unitofmeasure79TextTextTextLINEARF*资料来源::Unitofmeasure80TextTextTextLINEARG*资料来源::Unitofmeasure81TextTextTextTextLINEARH*资料来源::Unitofmeasure82TextTextLINEARI*资料来源::Unitofmeasure83TextTextTextTextLINEARJ*资料来源::Unitofmeasure84TextTextTextTextTextTextLINEARK*资料来源::Unitofmeasure85TextTextTextTextLINEARN*资料来源::Unitofmeasure86TextTextTextLINEARP*资料来源::Unitofmeasure87TextTextLINEARQ*资料来源源:Unitofmeasure88TextTextTextPROPELLER*资料来源源:Unitofmeasure89TextTextTextTextTextSTEP5*资料来源源:Unitofmeasure90TextTextTextText2ON1*资料来源源:Unitofmeasure91TextTextTextTextTextTextAGAINST*资料来源源:Unitofmeasure92TextTextTextTextTextATWORK*资料来源源:Unitofmeasure93TextTextCOUPLEDHORIZ*资料来源源:Unitofmeasure94TextTextCOUPLEDVERT*资料来源源:Unitofmeasure95TextTextTextTextFOCUSED*资料来源源:Unitofmeasure96NewentrantSuppliersIndustrycompetitorsBuyersSubstitutesFORCESATWORK*资料来源源:Unitofmeasure97TextTextTextPARALLEL*资料来源源:Unitofmeasure98TextTextTextTextSPLIT*资料来源源:Unitofmeasure99TextSURROUND*资料来源源:Unitofmeasure100TextTextTWISTED*资料来源源:Unitofmeasure101TextTextUP&AWAY*资料来源源:Unitofmeasure102TextTextUP&DOWN*资料来源源:Unitofmeasure103CustomerClientsDistributorsCompetitorsSuppliers3CsTRIANGLE*资料来源源:Unitofmeasure104SkillsSharedvaluesStrategyStaffStructureSystemsStyleAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople3S-4S*资料来源:Unitofmeasure105Thewaymanagerscollectivelybehavewithrespecttouseoftime,attention,andsymbolicactionsThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheprocessesandproceduresthroughwhichthingsgetdonefromdaytodayAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleStaffSystemsStyleSharedValuesStructureSkillsStrategy2S-5S*资料来源:Unitofmeasure106CompetitivepositionLowMediumHighProduct/marketattractivenessLowMediumHighBUSSPORTFOLIO*资料来源:Unitofmeasure107ChangevisionChiefExecutiveLeadershipgroupsDownthelineExternalconstitutionCommitmentConvictionCourageCapabilityIndividualactivityEnablingdevicesCHANGEBOARD*资料来源:Unitofmeasure108DeltaPVisionandLeadershipOrganizationalInfrastructurePerformanceMeasurementPeopleDevelopmentCommunicationsProblemSolvingProcessClientmanagers(particularlymiddlemanagement)have
skilltoleadprogramimplementationChangeinactualbehaviorActionplanssufficienttoachievegoalsAgreementonobjectivesbylinemanagementManagementofhigh-involvementprocessImplementationor
nearimplementation
ofrequiredstructureandsystemsFlowof2-waycommunicationsPeople’sunderstanding,beliefandcontributiontoactonvisionandactionplansAccuratemeasurementofactionandresultsClearaccountabilitiesEarlywinsVisibledemonstration
ofnewvisionandvaluesbyclient
leadershipDELTAP*资料来源:Unitofmeasure109NaturalownerRelativeabilitytoextractvalueLowMediumValue-creationpotentialinbusinessunitHighCorporatecenterskillsBusinessunitlinkagesTaxation/valuationdifferencesIndustryattractivenessCompetitivepositionRestructuring/rationalizationopportunities“Oneofthepack””RetainandgivetoppriorityRetainandgivepriorityRetainandmanageforcodeorliquidateProbably
divestDivestDivestorliquidateMACS*资料来源:Unitofmeasure110BusinessStrategyManufacturingStrategyConfigurationSystemsResearchFocusLaborPolicyProductDesignMakevs.BuyOrganizationProcessDesignMANUFACTURINGSTRATEGY*资料来源:Unitofmeasure111Restructuringframework15432PENTAGON*资料来源:Unitofmeasure112BenefitPriceCompetitive
disadvantageCompetitive
advantagePRICEBENEFIT*资料来源:Unitofmeasure113AppraiseperformanceandprospectsDevelopstrategyRedesignpivotaljobsDesigntheskillbuildingprocessAssesschangereadinessTopdownactionprogramsBottomupactionprograms12456783SMILECHART*资料来源:Unitofmeasure1143.Createandpursueauniqueadvantage2.Resegmentthemarkettocreateaniche4.Exploituniqueadvantageindustrywide1.DomoreandbetterofthesameWhentocompeteSTRATGAMEBOARD*资料来源::Unitofmeasure115Stage1Stage2Stage3Stage4ValuesystemStrategicmanage-mentExternallyorientatedplanningForecastbasedplanningBudgetplanningMeetbudgetandschedulePredictthefutureThinkstrategicallyCreatethefutureSTRATMANAGE*资料来源::Unitofmeasure116SellingmarginContributionSalesSellingrateSalesAvailablesellingtimeEffectivenessContributionAvailablesellingtimeProductivityContributionTotalsellingcostsEfficiencyAvailablesellingtimeTotalsellingcostsUtilizationAvailablesellingtimeTotalsalestimeSupportintensitySupportcostsTotalsellingcostsSupportleverageTotalsalestimeSupportcostsTREEPRODUCTIVITY*资料来源::Unitofmeasure117MaximizeshareholdervalueGrowthroughculturalinitiativeRedeployassetsImprovecorebusinessperformanceGrowthroughacquisitionand/ormergerAdoptsoundfinancingapproachVALUECREATION*资料来源::Unitofmeasure118RealPerceivedClient’srelativeabilitytoextractvalueCorporatecenterskillsLinkagesbetweenbusinessunitsFinancialownershipfitIndustryrestructureInternalcontrollerSharedresourcesTransferofcapabilityVerticalintegrationDifferencesintaxpositionExistenceofnon-casesobjectivesInefficienciesinfinancialmarketsDifferenceinvaluationtechniqueVALUESOURCES*资料来源::Unitofmeasure119<##><##><##><##><##><##><##><##><##><##><##>HeaderTextGANTT10*资料来源::Unitofmeasure120HeaderText################################GANTT15*资料来源::Unitofmeasure121TextTextTextTextLEFTTORIGHT*资料来源:Unitofmeasure122TextTextTextTextTextProcessobjectivesTextSub-objectivesSTUDYOBJECTIVE*资料来源:Unitofmeasure123TextTextTextTextTextTextTextTOPDOWN*资料来源:Unitofmeasure124TextTextTextTextTextTextTextTextTextText2X2*资料来源:Unitofmeasure125TextTextTextTextTextTextTextTextTextText2X2CUBED*资料来源:Unitofmeasure126TextTextTextTextTextTextTextTextTextTextTextText2X2EXTENDED*资料来源:Unitofmeasure127TextTextTextTextTextText2X2TOWER*资料来源:Unitofmeasure128TextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextText3X3*资料来源:Unitofmeasure129TextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextTextText3X3EXTENDED*资料来源:Unitofmeasure130TextTextDIFFRACTION*资料来源:Unitofmeasure131TextTextTextFLOWDOWN*资料来源:Unitofmeasure132TextTextPASSTHROUGH*资料来源:Unitofmeasure133Label1Label2Label3AREA*资料来源:Unitofmeasure134Label1Label2Label3Label4Label5BAR*资料来源:Unitofmeasure135Label1Label2Label3Label4Label5Label1Label2Label3Label4Label5TitleUnitofmeasureTitleUnitofmeasureBAR2*资料来源:Unitofmeasure136Label1Label2Label3Label4Label5BARBUTTED*资料来源:Unitofmeasure137Label1Label2Label3Label4Label5000000000000000SeriesSeriesSeriesBARSTACKED*资料来源:Unitofmeasure138Label1Label2Label3Label4Label5000000000000000100%=SeriesSeriesSeriesBARSTACKED100%*资料来源:Unitofmeasure139TitleUnitofmeasureTitleUnitofmeasureLabel1Label2Label3Label4Label5Label6BUBBLE*资料来源:Unitofmeasure140Label1Label2Label3Label4Label5COLUMN*资料来源:Unitofmeasure141Label1Label2Label3Label4Label5Label1Label2Label3Label4Label5TitleUnitofmeasureTitleUnitofmeasureCOLUMN2*资料来源:Unitofmeasure142Label1Label2Label3Label4Label5COLUMNBUTTED*资料来源:Unitofmeasure143Label1Label2Label3Label4Label5SeriesSeriesSeriesSeries000000000000000COLUMNSTACKED*资料来源:Unitofmeasure144Label1Label2Label3Label4Label5SeriesSeriesSeriesSeries100%=000000000000000COLUMNSTACKED100%*资料来源:Unitofmeasure145TitleUnitofmeasureLabel1Label2Label3Label4Label5TitleUnitofmeasure100%=000SeriesSeriesSeriesSeriesLabel1COMBOPIESEGMENTCOLUMN*资料来源:Unitofmeasure146TitleUnitofmeasureTitleUnitofmeasureLabel1Label2Label3Label4Label5COSTCURVE*资料来源:Unitofmeasure147ARROWS*资料来源:Unitofmeasure148Thisreportissolelyfortheuseofclientpersonnel.Nopartofitmaybecirculated,quoted,orreproducedfordistributionoutsidetheclientorganizationwithoutpriorwrittenapprovalf
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