2023商务英语邮件写作模板

第页共页2023商务英语邮件写作模板2023商务英语邮件写作模板抱怨包装不良plaintaboutPoorPackagingFirstly,thankyoufor①(感谢对方已办理的事宜).Wehavereceivedthegoodsonarrivalofs/s②(船名)at③(到货港口的名称).However,aftercheckingthepurchases,weregrettofindthatthegoodsare④(产品出现的问题).Accordingtothesurveyby⑤(质监部门名称).thereasonforthedamageisthat⑥(产品受损的原因).Theproductsmustbewellprotectedagainst⑦(意外损失的.类型),sowespeciallyemphasizedon⑧(我方屡次强调的事宜)inourlastemail.Butunfortunately,youdidnotfollowour⑨(指出对方忽略的问题).Since?11(产品名称)arenolongerfitforusage,wehavetoaskthatyoupensateusforthelossunderthecontract.Lookforwardtoyourpromptreply.为包装不良致歉ApologyforPoorPackagingWeacknowledgethereceiptofyouremail.Wedeeplyregretthatthegoodsonarrivalofs/s①(船名)aredamagedby②(产品损坏的原因).Afterseriousinspection,wearegivingyoudescriptionofthedamagedshipment.Thecontentswere③(货物受损情况),whichisourresponsibility.Therefore,wewilltaketheresponsibilityfor④(我方应付的责任),andwillpensateyouby⑤(赔偿金额)inaccordancewiththecontract.Pleaseemailusifyoureceivethecheck.Pleaseacceptourapologyoranyinconveniencecausedtoyou.Wewilltakeanynecessaryactionstoensurethiskindofthingwillneverhappenagain.对货物未寄达致歉ApologyforGoodsArrivalFailureWearesorrytohearthat①(所出现的问题).Aftercarefulcheck,wefoundthattheshipmentwasdelayedbecauseof②(货物未寄达原因).Withreferencetothecontract,thepostponementwascausedby③(货物出现问题的原因)，whichisdefinitelynotourresponsibilityto④(我方何种责任).Wesuggestthatyoumakedirectcontactwith⑤(公司名称或其他机构名称)todiscussthedetailssoastominimizetheloss.Wereallyfeelsorryforthisaccident,butyoushouldunderstandthat⑥(所出现的问题)isnotourfault.Thanksforyourunderstanding.出货延迟LateDeliveryWehavebeenfeelingquitehonorabletohavesmoothcooperationtillnow.However,fortherecentorderunderthecontract①(合同编号),wehavenotreceivedthegoodsyet.对出货延迟致歉ApologyforLateDeliveryThankyourverymuchforyouremail.Wearequitesorryforthelatedelivery.①(说明出货延迟的原因).Carefullychecking②(根据文件的名称及编号),wefoundthatthegoods③(说明货物的情况).Weverymuchregrettosaythatthematterhasslippedourattention.Afterfindingthismistake,wehave④(采取的补救措施),Ifnothinggoeswrongduringthetransit,youwillreceivetheproducts⑤(预计到达的日期).Hopefully,thislatedeliverywillnotdeteriorateourrelationship.Ifyouhaveanyquestions,pleasecontactmedirectly.Weappreciateyourunder-standing.投诉货物质量plaintaboutPoorQualityofGoodsWeappreciatehavingreceivedthegoodsonarrivalofs/s“①”(货轮名称)at②(目的港名称).Shortlyafterlanding,relatedofficialscheckedthedetailsofthegoods.Everythingappearstobecorrectandingoodconditionexcept③(有质量问题的产品).Whenweopenedthecases,wefoundthattheywere④(产品状况).Theworstthingisthatthequalityofthegoodsdonotconfirmtothecontract.Pleasetellustheexactexplanations.Additionally,wepreferto⑤(我方提出的解决方法).Lookforwardtoyourpromptreply.对货物质量不佳致歉ApologyforPoorQualityofGoodsWearereallysorryforthe①(产品所出现的问题)ofthegoods.②(证明材料)statesclearlythat③(货物实际情况描绘).Thereisnodenyingthefactthatthegoods④(货物出现问题的原因).Therefore,youshouldask⑤(提出索赔的机构名称)forpensation.However,topensateyoutoacertainextentforthetrouble,wewillgrantyou⑥(补救措施)foryournextpurchase.Weexpectto⑦(期待事宜)inthefuture.Again,weareterriblysorryforyourloss.投诉货物数量plaintaboutWrongQuantityofGoodsThankyouverymuchfor①(对方所做事宜).Wedulyreceivedtheorderonarrivalofs.s②(货轮名称).Unfortunately,wefoundthat③(货物出现的问题).Astold,theshippingquantitieswere④(货物装船时的数量).Pleasecheckwhether⑤(合同规定数量)hadbeenloadedonshipinwholeattheportofshipment.Weareinurgentneedoftheproductsas⑥(亟需该商品的原因)atpresent.Youarekindlyrequestedto⑦(亟需对方解决事宜)uponreceiptofthisemail.Other-wise,wehavetoraiseaclaimfor⑧(索赔金额)forthewrongquantity.Wehopethematterwilletoyourspecialattention.为数量错误致歉ApologyforWrongQuantityofGoodsWehavereceivedyouremailof①(对方邮件日期),andweregrettoknowthattheshortdeliveryof②(货物短缺数量)ofshipmentagainsttheorder③(订单编号).Wearequitesorryfor④(致歉事宜).Aftercheck,wefoundthat⑤(说明原因).However,wehavealready⑥(采取的补救措施).Therelatedofficialsconfirmedthat⑦(应补运货物)willreachyourport⑧(应补运货物预计到达的日期).Wedeeplyapologizefortheinconveniencethatcausedtoyou.投诉发货出错plaintaboutReceivingWrongGoodsTheship①(货轮名称)hasreachedtherequestedport,②(目的港名称).Uponbeingchecked,thegoodsarefoundwrong.UnderthecontractNo.③(订单编号),weordered④(所订产品的名称和数量).Thetotalamountofthegoodsisright,but⑤(说明货物出错之处).Becausetheproductsareingreatneed,pleaseshipthecorrectonessoon.Otherwisewewillhaveto⑧(我方将采取的行动)forthewrongorder.Pleasedealwiththematterimmediately,anddropusalineassoonasyouarrangetheshipment.Afterreceivingyouremail,weattachedthismatterourcloserattention.Asithasneverhappenedbefore,wecheckeverystepofthisprocesswithawareness.Afteracarefulcheck-upbyourstaff,wefoundthat①(弄错产品的原因).Asaresult,thepurchaseswith②(发货错误)arenotinorder.Ther