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STATEOFSUPTECHREPORT2022
SUPPORTEDBY
ABOUTTHE
TheCambridgeSupTechLabattheCambridgeCentreforAlternativeFinance,theUniversityofCambridgeJudgeBusinessSchool,acceler-atesthedigitaltransformationoffinancialsupervision.
Whilefinancialservicesarebecomingincreasinglyglobal,digitalandcomplex,analogueprocessingandantiquatedtechnologiesindatagathering,validation,storageandanalysiserodetheanalyticalcapa-bilitiesofsupervisoryagencies,whoareoftentoolateinprotectingconsumersfromfraudandseeingsignsofstressinthefinancialsys-temormisstheunderlyingcauses.Thisisallhappeningwhilefinancialcrimeremainsatrillion-dollarissue,andpublicagenciesfacenewchallengessuchastheregulationandsupervisionofcryptoassets,andmonitoringenvironmental,socialandgovernance(ESG)aspectsofthefinancialindustry’sbusiness.
TheLabaimstomeetfinancialsectorsupervisors’needsbyworkingwiththemtodevelopnewmethodologiesandprocessesthatfurthermarketoversightandempowerconsumers,andtodeployhsuptechapplicationsthatgeneraterelevant,reliable,timelyinsightstoinformtheirdecisions.
Fromresearchtoexecutiveeducation,totechnicalassistance,tocraftingproduction-gradesuptechsolutions,wearecommittedtosupportingtheemergenceofthesuptechecosystemandtoem-poweringanewgenerationofinnovationleadersseekingtodigitallytransformfinancialsupervision.
Weinviteyoutofindoutmoreat
@Cambridesuptechlab
@CamSupTechLab
CAMBRIDGESUPTECHLAB
Suggestedcitation:
CambridgeSupTechLab(2022),StateofSupTechReport2022,Cambridge:CambridgeCentreforAlternativeFinance(CCAF),UniversityofCambridge.Availableat/SOS
Thementionofspecificcompanies,manufacturersorsoftwaredoesnotimplythattheyareendorsedorrecommendedbytheCambridgeSupTechLabinpreferencetoothersofasimilarnaturethatarenotmentioned.
Allgraphicsandchartscanbedownloadedat/SOS
Authors
SimonediCastri
MattGrasser
JulietOngwae
JoseMiguelMestanza
Design
MartaLopera
EmilyDuong
JessicaAli
Copyediting
AlpaSomaiya
AdebolaDaramola,Alexander
Apostolides,KyriakosChristofi,PhilipRowan,YueWuandBryanZhangoftheCambridgeCentreforAlternativeFinance(CCAF)contributedtotheanalysis.
TheCambridgeSupTechLab
issupportedby
TABLEOFCONTENTS
EXECUTIVESUMMARY 6
SAMPLE,METHODOLOGY,ANDTAXONOMY 10
1.1.Researchmethods 11
1.1.1.Sampleoffinancialauthoritiesbygeographyandincomeclassification 11
1.1.2.Questionnaireforfinancialauthoritiesonspecificsofsupervisorydata 13
1.1.3.Questionnaireforsuptechvendors 13
1.2Suptechtaxonomy 15
1.2.1.Supervisoryareasandusecases 15
1.2.2.Technologiesanddatasciencetoolsinthesupervisorystack 16
EVOLUTIONOFTHESUPTECHLANDSCAPE 18
2.1.Timelineofthedigitaltransformationoffinancialsupervision 19
987–2007:Suptechfoundations 21
008–2016:Theglobalfinancialcrisisandthemassadoptionoffintech 21
017–2019:Thedawnofsuptech 22
020–present:Covid-19acceleratessuptech 23
THESTATEOFSUPTECH 24
3.1.Demand:Financialauthorities 25
3.1.1.Adoption 25
3.1.2.Gaps 30
3.1.3.Suptechgenerations2.0 33
.Datacollection 36
.Dataprocessing 37
.Datastorage 37
.Dataanalytics 38
.Dataproducts 38
3.1.4.Supervisoryareas 39
3.1.5.Enablingfactors 40
3.1.6.Funding 40
3.1.7.Governance 42
3.1.8.Gender 46
3.1.9.Outcomes 48
3.2.Supply:Sourcingsolutions 50
3.2.1.Sourcesofsuptechapps 50
3.2.2.Thevendor’sbusinesscase 51
3.2.3.Offeringsbyfocusarea 52
3.2.4.Funding 52
4|STATEOFSUPTECHREPORT2022
CHALLENGESTOUPTAKE.........................................................................................................................53
54
4.1.1.Implementation 54
4.1.2.Datalifecycle 57
4.1.3.Resources 57
4.1.4.Infrastructure 61
4.2.Challenges:vendors 61
CASESTUDIES 64
5.1.Datacollection:BankofEnglandtransformingdatacollectionfromtheUK
financialsector 65
5.2.Dataprocessing:CentralBankofthePhilippinesAPI-basedprudentialreporting
systemandback-officereportingandvisualisationapplication 69
5.3.Datastorage:NationalBankofRwandaElectronicDataWarehouse 73
5.4.Dataanalytics:CentralBankoftheNetherlandsoutlierdetectiontoolforAML/
CFT/PFsupervision 76
5.5.Dataproducts:ReserveBankofIndia(RBI)DAKSH 81
5.6.Fullstack:BISProjectEllipse,anintegratedregulatoryreportinganddata
analyticsplatform 82
CONCLUSIONS 86
Developasuptechstrategyand/orroadmap 87
Builddatacapabilitiesforthesupervisorsofthefuture 88
Growadata-driveninnovationculture 88
Scale 89
References 90
Appendix1:Listofrespondents 95
Appendix2:SuptechTaxonomy 102
Appendix3:Definitions 106
4.1.Challenges:financialauthorities
CAMBRIDGESUPTECHLAB
EXECUTIVESUMMARY
6|STATEOFSUPTECHREPORT2022
TheCambridgeSupTechLab
StateofSupTechReport2022presentsinsightsonthecurrentstateofthedigitaltransformationoffinancialsupervisionworldwide.
TheReportprovidesaglobalsnapshotacrossseveralfacetsofsuptech,includingunderpinningdigitalinfrastructureandtechnologies,supportedsupervisoryusecases,approachesemployedfordevelopinganddeployingsuptechapplications,andtherelatedchallengesandrisks.
TheStateofSupTechReport2022focusesathowfinancialauthoritiesaredevelopingandimplementingsupervisorytechnologies(suptech),andestablishesabaselinefromwhichtotracktheprogressandimpactofsuptechadoptionallowingfinancialauthoritiesacrosstheworldtobenchmarktheprogressoftheirsuptechinitiatives.
Tofacilitatemoregranularanalysesofthesemacrotrends,theReportintroducesanovelversionofthe“SupTechTaxonomy”adoptedbytheBankforInternationalSettlements(BIS)(
BIS2018
,
BIS2019
),classifyingsupervisoryusecases,technologies,anddatasciencetoolsinastandardizedandstructuredmanner.Inordertocomplementtheanalysesandtogroundthefindingsinapracticalcontext,theReportalsoprovidesatimelineofdisruptionsandinnovationsinsupervision,andasetofsixcasestudiesofsuptechapplications.
TheReportisbasedontheinsightsthat146financialauthoritiessharedthrough:
•Asurveyof134financialauthoritiesfrom108jurisdictions
•Aquestionnaireondatamodelswith74individualsupervisorsrepresenting46agenciesand35jurisdictions.
Theanalysisalsoadvancestheunderstandingofthesuptechmarketplacefromthesupplyside,providingcriticalinsightsfromthenascentbutrapidlygrowingindustryofsuptechvendorsthroughin-depthqualitativeresearchofkeyvendorssampledfromtheCambridgeSupTechLab’s
SupTechMarketplace
andhighlightingtheirperspectivesonthebusinesscaseforsuptech,theprimaryusecasestheyfocusonandthechallengestheyfaceincommercializingsuptechsolutions.
CAMBRIDGESUPTECHLAB|7
HighlightsFROMTHE
stateofsuptechREPORT2022
•Suptech‘ishappening’.Mostfinancialauthoritieshavealreadyengagedinsuptechinitiatives.
Whilesuptechdevelopmentisstillatanascentstagewithroomforgrowth,thesurveyresultsindicatethat71%offinancialauthoritiesarerisingtothechallengeasweseetheadoptionofsuptechsolutions,strategiesandroadmapsincreasing.
•Suptecheffortsremainintheexperimentationstage,primarilyfocusedonimprovingdatacollectionandbasicanalysis.
Basedontheclassificationprovidedby
theBankforInternationalSettlements
(
BIS2019
)andrevisedbytheLabinthis
report(seechapter3),thetechnologies
deployedbyfinancialsupervisorsmostly
fallintothefirstorsecondgenerationof
dataarchitecture,andmainlysupport
datacollectionaswellasdescriptiveand
diagnosticanalytics.
•Mostsuptechusecasescentrearoundconsumerprotectionandprudentialsupervision.
59%offinancialauthoritiesreporttheirsuptechapplicationsbeingdeployedinsupportofconsumerprotectionsupervision,while58%reporttheirsuptechapplicationssupportprudentialsupervision
usecases.
•Significantchallengestosuptechadoptionremaintobeaddressed.
Limitationsinbudget,dataqualityandtechnicalskillsremainthemostsignificantbarrierstoimplementingsuptech.Thereisaremarkablemismatchbetweentheexperienceoffinancialauthoritiesandvendorswhenitcomestoprocurement,withtechnologiesprovidersurgingthepublicagenciestoaddresslegacyprocurement
processes.
Financialauthoritiesalsoexpressanunmetneedfordatateams,datasharinganddata
synthesisasafoundationalpartoftheirmodernization.
•Therearesignificantdistinctionsinthestateofsuptechinemergingmarketsanddevelopingeconomies(EMDEs)ascomparedtoadvancedeconomies(AEs).
FinancialauthoritiesinAEsareearlyadoptersofsuptech,moreoftenhavesufficientdigitalinfrastructure,moreoftenassigndedicatedsuptechrolesanddepartments,haveseenmoresubstantialinternaloutcomesthanthoseinEMDEs,andseekfundingprimarilytogrowtheirteams.EMDEsageciestendtorunsuptechinitiativeswithinthesupervisiondepartmentitself,aremoreinterestedintrainings,technicalassistance,digitaltools,andseekfundingprimarilyfordesignanddevelopmentofsuptech.
•FinancialauthoritiesinEMDEsandinAEsfaceverysimilarchallengesinthedigitaltransformationoftheirsupervisoryprocessandcapabilities.
AgenciesinEMDEsandAEsreportlackofbudgetbeingthemainconstrainttothedevelopmentanddeploymentofsuptech.
•Centraliseddataofficemodelstoacceleratesuptechdevelopmentandimplementationareemerging.
35%ofthesurveyedfinancialauthoritieshaveadedicatedcentralisedofficereportingtoaChiefDataOfficerwhoiseithersolelyresponsibleforthesuptechinitiativesorworkswithotherfunctionstodevelopanddeploysuptech.
•Fundingtoacceleratethesuptechmarketisakeyareaoffocus.
Althoughsuptechvendorsreportsomesecondarysupportfromgrants,fundingforfinancialauthorities’suptechinitiativescomesprimarilyfromthefinancialauthoritiesthemselves.Mostsuptechsolutionsareprovidedbyexternalsources
8|STATEOFSUPTECHREPORT2022
CAMBRIDGESUPTECHLAB|9
likecontractedvendorsandpurchasedoff-the-shelfsoftware,yetthesevendorsalsoreportchallengesinfundingandanabilitytodeeplyunderstandfinancialauthorities’prioritizedneeds.
•Thetopsuptechchallengesdifferbetweenagencytypes.
Forcentralbanks,thechallengesareprimarilyrelatedtointernalcultureandstrategicbuy-in.Forcapitalmarkets,securities,andinvestmentinstrumentssupervisors,challengestendtoberelatedtoupgradingtheirexistingsystemsandprocesses.Forothersupervisors,theuniquelyprominentchallengesarewithITsystems.
•Mostauthoritiesstilldonothaveagenderdatastrategy.
Only21%haveacurrentlyoperatingstrategy,9%haveoneindevelopment,while70%reportnostrategyatall.
•Suptechisenablingnewsupervisoryusecasesthatwouldnototherwisebepossible.
WhilesuptechsolutionsusechatbotsandAPIstooptimizeexistingprocessesandaugmentlegacytools,othersareopeningcompletelynewopportunitiesforsupervisors.Theabilitytoingestmassiveonlinedatasetslikesocialmediastreamstoconductsentimentanalysis,toparseonlinereviewstoassessrisksoridentifyfraudulentfintechapps,andtoconductreal-time,on-chainanalysesfordigitalassetssupervisionarejustafewofmanyexamples.
Takenonthewhole,theseinsightsframeasuptechspacethatisrelativelynascent,butrapidlyandnecessarilyacceleratingtoaddresstheneedsofsupervisorsinthefaceofnovelandnewly-magnifiedrisksintroducedbyafinancialsectorthatisdigitalizingandgeneratingsupervisorydataatanexponentialrate.Addressingtheneedsoftheecosysteminaneffectiveandequitablemannerwillrequireclosecollaborationbetweenfinancialauthorities,vendors,funders,educators,researchers,technologists,datascientists,andtherestofthesuptechecosystem.
ThisinauguralannualStateofSupTechReportaimstofeedthatconversationandsupportcollaboration,buildingabaselineagainstwhichtoconductagencyandregionalbenchmarking,methodicallytrackingyear-on-yeartrends,andagrowthofamarketplacetoservetheneedsofsupervisors,whointurnservetheinterestsofthebillionsoffinancialcitizensofthejurisdictionstheyoversee.
1.
SAMPLE,METHODOLOGY,ANDTAXONOMY
10|STATEOFSUPTECHREPORT2022
1.1.Researchmethods
Threeprimarydatasourceswereusedtocompilethisreport:
•Asurveyof134financialauthoritiesfrom
108jurisdictions
•Aquestionnairefor74individualsupervisors(representing46agenciesand35jurisdictions)onthespecificsofsupervisorydata
•Aquestionnaireforsixselectedsuptechvendors.
Inaddition,theLabcomplementedtheseresourceswithqualitativeinterviewsandcasestudiestofurtherdevelopandtesthypothesesarisingfromthequantitativedataandmoredeeplyunderstandthechallengesandopportunitiesinadoptingsuptechapplications.
1.1.1.Sampleoffinancialauthor-itiesbygeographyandincomeclassification
MostofthedatapresentedinthisReportwerecollectedbetweenMayandOctober2022throughaglobalsurveyconductedbyCambridgeSupTechLab.Therespondentsincludefinancialauthoritiessuchascentralbanks,securitiesandcapitalmarketauthorities,financialconductauthorities,andinsuranceregulators.Ofthe134responses,81arefromcentralbanks,representing60%ofthetotalsample.92responseswerereceivedfromagenciesinemergingmarketsanddevelopingeconomies(EMDEs),representing67%oftheresponses,whiletheremainderwerefromadvancedeconomies(AEs).
Figure1.
Geographicaldistributionofsurveyrespondents
Numberof
Agencies
PERCOUTRY
1
2
3
CAMBRIDGESUPTECHLAB|11
ThefinalrespondentsampleisgeographicallydiverseandrepresentativeofWorldBankCountryincomegroups.
Table1mapsthe108geographicjurisdictionsofthe134financialauthoritieswhorespondedtothesurvey.ThecompletelistisavailableinAppendix1.
Figure2illustratestheresponse
distributionaccordingtotheWorldBank’sclassificationbyincomelevel.Thesamplecontainsresponsesfromjurisdictionsacrossallfourincomeclassifications,with55responsesfromeitherloworlower-middle-incomejurisdictions.Insomeareasoftheanalysis,wegroupthesecategoriesintoEMDEs(low,lower-middleandupper-middleincome)andAEs(highincome).
TABLE1.
GeographicaldistributionofrespondentsByregion
Region
EastAsiaandthePacificEuropeandCentralAsiaLatinAmericaandthe
Caribbean
TheMiddleEastand
NorthAfrica
NorthAmerica
SouthAsia
Sub-SaharanAfrica
Total
Percentageofsamplebyregion
16%
22%
20%
10%
2%
5%
25%
Percentageof
jurisdictions
coveredwithin
region
46%
41%
44%
46%
100%
63%
48%
Numberofrespondents
22
29
27
14
3
6
33
134
*IncomeandregionarebasedontheWorldBankCountryClassification.Ifajurisdictionwasnotlistedgeo-graphically,itsclassificationwasbasedonneighboringjurisdictions.
Figure2.
Breakdownofrespondentsbyincomegroups(N=134)
12|STATEOFSUPTECHREPORT2022
1.1.2.Questionnaireforfinancialauthoritiesonspecificsofsupervisorydata
InNovember2022,weaskedindividualsupervisorsfourquestionsonthespecificsofsupervisorydatatofurtherassessthestateofdatacollectionforfinancialsupervision:
1.Thematicareas:thesupervisoryareasforwhichdataiscollected
2.Channels:themechanismsandchannelsthroughwhichitiscollected
3.Formats:thedigitalformatandstructureofdatathatiscollected
4.Challenges:thespecificchallengesfacedateachlayerofthesupervisorydatalifecyclestack
Wereceivedinformationfrom74supervisorsrepresenting46agenciesand35jurisdictions.Thissampleincludedsomesupervisorswhoseagenciesdidnotparticipateintheprimarysurvey,whoseagenciesarelistedinAppendix1.
1.1.3.Questionnaireforsuptechvendors
Tocomplementtheinsightssharedbythedemandsideofthesuptechmarketanddevelopadeeperunderstandingofthebroadersuptechecosystem,wealsoengageddirectlywithsixsuptechvendorstodiscusstenquestionsthat
characterisetheopportunities,challengesandotherqualitativecharacteristicsofthemarket.ThevendorswereselectedfromtheCambridgeSupTechLab’s
SupTech
Marketplace
VendorDatabasebasedonthefollowingcriteria:
•Centricityofsuptechinstrategicfocus:Whilesomevendorsprovidesuptechsolutionsasasmallpartofabroaderportfolioofproductsandservices,othersfocusprimarilyonsuptechsolutions.Forthissetofinterviews,weprioritisedthelatter.
•Maturityofoffering:
Thesampleprioritisedvendorswithamatureproductorservicetoensureactualexperiencesinforminterviewsofoperatinginthemarket,nothypotheticalorearly-stageideasbasedonlyonpilotsorexperiments.
•Diversityofmarketposition:Thesampleaimedtoincorporatearangeofmarketperspectives,includingrelativelynewentrants(thosewhohaveonlyrecentlyadaptedtheirmatureofferingtoaddresssupervisoryusecases)andthosewhohavebeenworkingwithsupervisorssincebeforetheinceptionoftheword‘suptech’.
•Diversityofgeographieswheresolutionsaredeployed:
Thesampleaimedtocaptureexperiencesacrossarangeofjurisdictionstoavoidsamplebiastowardanyonesetofculturalnormsorlocalisedmarketrestrictions.
CAMBRIDGESUPTECHLAB|13
Figure3:
Suptechtaxonomy
14|STATEOFSUPTECHREPORT2022
CAMBRIDGESUPTECHLAB|15
1.2Suptechtaxonomy
TheCambridgeSupTechLabhasdevelopedacomprehensiveclassificationsystemtoconsistentlyorganisevariousentities–namely,suptechvendors,suptechsolutionsandsuptechdiagnostics–bysupervisoryusecase(the‘sup’insuptech)andbythetechnologiesanddatasciencetoolsused(the‘tech’).
Thistaxonomyisbasedonpasteffortstomapthespace(
BIS2018
,
BIS2019
)andexplicitlydifferentiatesbetweenthe‘sup’andthe‘tech’.Thisdisaggregationaffordsanovelopportunitytosystematicallymaptheneedsofsupervisors,classifythetoolsservingthoseneedsandultimatelyserveasanontologyforconnectingthesolutionstoneedsstrategicallyandintentionally.Itwasrefinedandvalidatedthroughdeskresearch,reviewofdeployedsuptechapplications(seetheLab’s
SupTech
Marketplace
),andinputfromover130financialsupervisorsandleadingsuptechexperts.Thetaxonomywillbeperiodicallyrevised,basedoninternalresearchandexternalfeedback,toreflectthesuptechspace’sdynamicnature.
1.2.1.Supervisoryareasanduse
cases
Thisfirstiterationofthetaxonomycovers13broadsupervisorycategoriessubdividedinto87usecases.Thestructureoftheclassificationsystemishierarchicalandbuiltonaconceptualframeworkthatgroupsusecasesaccordingtotheactivitiesconductedbysupervisoryfunctionswithinauthorities.
Whilethematicfocusareasrefertopolicyorsupervisoryareas/activities,usecasesrefertomorespecifictaskssupportedbyidentifiedsuptechtools.
The13thematicfocusareasare:
Anti-MoneyLaundering/CounteringtheFinancingofTerrorism/FinancingtheProliferationofWeaponsofMassDestruction(AML/CFT/PF)supervision:
Suptechallowsfinancialauthoritiestoidentifypotentiallysuspiciouscustomersoractivities(forexample,throughcustomerduediligenceandsuspicioustransactionsdetection)andenhancesdataanalyticstomonitorinstitutions’complianceandAML/CFT/PFriskmanagement(forexample,assisted/automatedexamination,metadataanalytics,andtextanalytics).
Capitalmarkets,securitiesandinvestmentssupervision:Suptechequipsfinancialauthoritiestodetectpotentialmisconduct(forexample,insidertrading,marketmanipulationandpoordisclosure)andenhancesdataanalyticstomonitorthecapitalmarkets(forexample,automatedexamination,peer-group/riskclassificationandtextanalytics).Securitiesandinvestmentsusecasesfocusonempoweringsecuritiescommissionsandotherfinancialauthoritieswithasecuritiesmandatetoaugmenttheircapabilitiesbygeneratingimproveddata-driveninsightsanddetectinginsidertradingandmarketmanipulation.
Climate/ESGrisksupervision:Suptechenablesfinancialauthoritiestoenhancedatacollectionandanalyticstoassessinstitutions’climateandenvironment,socialandgovernance(ESG)riskmanagement(forexample,greenmarketmonitoring,peer-group/riskclassificationandstresstesting).
Competitionmonitoring:Suptechfocusesonmonitoringmarketcompetitiondynamicsandratesandfees.
Complianceassistance:Suptechmakesavailableautomatingcomplianceauditingandautomatedguidanceforcompliancequeries.
Licensing:Suptechsupportsfinancialauthoritiesprovidingvirtualassistancetofirmsrequestingalicenseorauthorisationtooperatewithintheregulatoryperimeter(forexample,automatedguidanceandautomatedprocessingofrequests).
Paymentsoversight:Suptechassistsfinancialauthoritiesinmonitoringandtestingtheperformanceofpaymentsinfrastructures,networksandsystems(forexample,advanced/real-timemonitoringandstresstesting).
Prudentialsupervisionofbanksandnon-bankdeposit-takinginstitutions:(nowreferredtoasprudentialsupervision):allowsfinancialauthoritiestoenhancedatacollection(forexample,automatedreporting,automatedvalidationanddataconsolidation)anddataanalyticsforbothmacroprudentialandmicroprudentialsupervision(forexample,assisted/automatedexamination,peer-group/riskclassificationandstresstesting).
ThecompletelistofsuptechusecasesgroupedbythematicfocusareaisavailableinAppendix2.
1.2.2.Technologiesanddatasciencetoolsinthesupervisorystack
OntheothersideofthetaxonomyinFigure3arethetechnologiesanddatascience
Consumerprotectionandmarketconduct
supervision(nowreferredtoasconsumer
protection):Suptechempowersfinancial
authoritiestoenhancedatacollection(for
example,advanced/real-timemonitoring
anddataconsolidation)andimprovedata
analyticstomonitorconsumerrisksand
supervisemarketconduct(forexample,
assisted/automatedexamination,
misconductdetection,peer-group/risk
classificationandtextanalytics).Inaddition,
theseusecasesalsosupportauthoritiesin
providingconsumerswithvirtualassistance
(forexample,complaintshandlingand
creditbureaurectification).
Cyberrisksupervision:Suptechimproves
dataanalyticstomonitorinstitutions’
complianceandcyberriskmanagement
(forexample,automatedexamination,
assessmentofvulnerabilitiesand
compliancemonitoring).
Digitalassetssupervision:Suptechis
deployedtosupervisecryptoassetsorDLT-
basedprotocols,platformsorsystems(for
example,cross-jurisdictionalintelligence
checksandinformation-sharingcapacity,
embeddedsupervisionandon-chain
analysis).
toolsdeployedtoaddressauthorities’challengesandrealisetheaspirationswithintheaforementioneds
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