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南京信息工程大学滨江学院2023─2023学年第2学期商务英语BEC课程试卷试卷类型A(注明A、B卷)考试类型综合练习(注明开、闭卷)注意:1、本课程为选修(注明必修或选修),学时为51,学分为32、本试卷共2页;考试时间120分钟;出卷时间:2023年6月3、姓名、学号等必须写在指定地方;提交时间:2023年7月1日4、本考卷合用专业年级:2023级国际经济与贸易任课教师:题号一二三四五六七八九十十一十二总分得分阅卷人(以上内容为教师填写)专业国际经济与贸易年级班级学号姓名请仔细阅读以下内容:考生必须遵守考试纪律,具体内容见《南京信息工程大学滨江学院考试纪律规定》。所有考试材料不得带离考场。考生进入考场后,须将学生证或身份证放在座位的左上角。考场内不许抽烟、吃食物、喝饮料。请仔细阅读以下内容:考生必须遵守考试纪律,具体内容见《南京信息工程大学滨江学院考试纪律规定》。所有考试材料不得带离考场。考生进入考场后,须将学生证或身份证放在座位的左上角。考场内不许抽烟、吃食物、喝饮料。考生不得将书籍、作业、笔记、草稿纸袋入考场,主考教师允许带入的除外。考试过程中,不允许考生使用通讯工具。开考15分钟后不允许考生进入考场,考试进行30分钟后方可离场。考生之间不得进行任何形式的信息交流。除非被允许,否则考生交卷后才干离开座位。考试违纪或作弊的同学将被请出考场,其违纪或作弊行为将上报学院。本人郑重承诺:我已阅读上述10项规定,假如考试是违反了上述10项规定,本人将自愿接受学校按照有关规定所进行的解决。上面姓名栏所填姓名即表达本人已阅读本框的内容并署名。1、Pleaseexplainhowabsoluteadvantageandcomparativeadvantagediffer,andgiveanexampleinwhichonepersonhasanabsoluteadvantageindoingsomethingbutanotherpersonhasacomparativeadvantage.答:(1.)Differences:Thesameproducermayhaveanabsoluteadvantageinthesametime,butitisnotpossibletohaveacomparativeadvantageintwoofthetwoitems.Absoluteadvantagereflectsthelevelofproductivity,comparativeadvantagereflectstherelativeopportunitycost.(2.)E.g:MuhammadAliboxingmatchorwhetheritistocleanupthegarbageinfrontoftheirownthantheneighborboyMikemoreefficient.Ali,half-houreventwillreceive$50,000,hecouldfinishwithinhalfanhourtocleanupthegarbage.AliandMikecleaningupgarbagehome1hour,atthesametime,hecangoouttoworkwelltoo$10.Ascanbeseen,Alihasabsoluteadvantageinboth.ButMikerubbishopportunitycostis$10,theopportunitycostofAliis$50,000.Thus,intherubbishMikehasacomparativeadvantage.2、WhatarethebasicfunctionsofnationalFiveYearPlan?答:(1)nationaleconomyexperiencedsustained,rapidandsounddevelopment,andoverallnationalstrengthcontinuedtogrow.(2)economicrestructuringwasextensivelycarriedforward,andasocialistmarketeconomywaspreliminarilyestablished.(3)weopenedwidertotheoutsideworld,andthepatternofall-roundopeningtookbasicshape.(4)people’slivingstandardscontinuedtoimprove,andgenerallypeoplebegantoleadarelativelycomfortablelife.(5)thedevelopmentofscience,technologyandeducationwasaccelerated,andothersocialundertakingsprogressedinacomprehensiveway.(6)predictiveguidancefunction,namely,thenationalFiveYearPlannotonlycanpredictthecomingdirectionofnation’sdevelopment.butalsocanguidethemarketsubjectandfollowitandtakeactions.(7)policycoordinationfunction,thatissay,intheprocessofrealizingtheobjectivesofnationalplans,itcanhelpcoordinateallaspectsofthepolicyinordertoachievetheestablishedtargets.3、Giveanexampleindustrywhichcontributesmosttothesocialeconomydevelopmentmostandtrytobackupyouropinionbyquotingthelateststatisticstosaywhichindustrieshavemuchpotential?答:
In
my
opinion,
The
cultural
industry
contributes
most
to
the
development
of
social
economy.The
fllow
chart
is
the
development
of
Nan
Jing
cultural
industry
and
the
statistics
is
from
1993
to
2023.From
the
chart
,you
can
see
that
the
cultural
industry
contributes
most
to
the
development
of
social
economy.
二、PartTwo:Management,pleaseanswerthefollowingquestions(10%each,30%)1、Inyouropinion,whatisthesinglemostimportaspectofthedefinitionofmanagement?Why?WhichofMintzberg’stenmanagerialrolesdoyouthinkyouarebestequippedtoplay?Explain.Answer1.Managementinallbusinessandorganizationalactivitiesistheactofgettingpeopletogethertoaccomplishdesiredgoalsandobjectivesefficientlyandeffectively.Management
is
the
process
of
working
with
and
through
others
to
achieve
organizational
objectives
in
a
changing
environment.
Central
to
this
process
is
the
effective
and
efficient
use
of
limited
resources.
achieving
organizational
objectives
can
ensures
that
the
corporate
could
reasonably
and
automatically
match
up
the
departments
to
coordinate
the
pace
of
different
work,
forming
a
unified
whole.2.
I
think
I
can
be
best
equipped
to
play
the
role
of
Resource
allocator.
The
allocation
of
human
resources
is
to
fully
make
use
of
physical
strength,
intelligence,
knowledge,
creativity
and
skills,
and
promote
human
resources
and
material
resources
to
achieve
a
more
perfect
combination,
to
maximize
the
social
benefit
and
economic
benefit.
Reasonable
allocation
of
human
resources
is
one
of
the
basic
elements
of
social
vitality.
It
not
only
can
make
the
human
resource
structure
of
social
organization
within
the
reasonable.
It
can
maximize
the
use,
give
full
scope
to
the
talents,
so
that
each
person's
intelligence
and
potential
into
full
play.2、Whatismarketsegmentationallaboutandhowcoulditbeusedinacertainbusiness?Howcanacompanyencouragebrandloyaltyandrepurchase?答:(1)Marketsegmentationisamarketingstrategythatinvolvesdividingabroadtargetmarketintosubsetsofconsumerswhohavecommonneedsandapplicationsfortherelevantgoodsandservices.Dependingonthespecificcharacteristicsoftheproduct,thesesubsetsmaybedividedbycriteriasuchasageandgender,orotherdistinctions,likelocationorincome.Marketingcampaignscanthenbedesignedandimplementedtotargetthesespecificcustomersegments.(2)Brand
loyalty
is
where
a
person
buys
products
from
the
same
manufacturer
repeatedly
rather
than
from
other
suppliers.Thus,
encouraging
brand
loyalty
and
repurchase
is
dramatically
for
a
company.
And
we
can
take
some
measures
as
follow:
1.A
frequent
flyer
program.
Frequent
flyer
scheme
is
the
most
direct
and
effective
way
to
keep
customer
loyalty,
it
can
not
only
improve
the
value
of
a
brand,
also
can
let
consumer
feel,
his
loyalty
was
rewarded.
2.Establishing
member
club.
Member
club
is
an
effective
method
to
build
customer
loyalty,
like
"frequent
flyer
scheme",
to
allow
customers
to
truly
feel
that
they
are
valued.
And
in
contrast,
it
can
let
customers
have
a
higher
sense
of
participation.3、Trytochooseacompany,andgiveanexampleofvocabularyofStrategicManagement.Answer:Core
elements
of
McDonald’s
strategy.
Firstly,
McDonald’s
set
a
target
to
add
2500
restaurants
annually
and
promote
frequent
customer
visits
via
attractive
menu
items,
low-price
specials
and
Extra
Value
Meals.
Then,
McDonald’s
are
highly
selective
in
granting
franchises
and
located
on
sites
offering
convenience
to
customers
and
profitable
growth
potential.
Besides,
McDonald’s
also
focus
on
limited
menu
and
consistent
quality,
they
also
have
careful
attention
to
store
efficiency.
What’s
more,
McDonald’s
have
great
use
of
Mc
prefix
and
extensive
advertising.
And
McDonald’s
hire
courteous
personnel
and
pay
an
equitable
wage
and
provide
good
training
for
all
employees.三、PartThree:BusinessCommunication,pleaseanswerthefollowingquestions:(20%each,40%)1、PleasenameatleastFIVEquestionsthatyoushouldaskyourselftoidentifyyouremploymentinterests.Whatinformationshouldacandidategatherinpreparingforajobinterview?答:(1)
Five
questions:
a.
What
do
you
want
to
get
from
the
job
,and
do
you
think
these
are
important?
b.
Are
you
clear
what
you
want
to
do.
c.
What’s
the
worst
that
will
happen
if
you
keep
going
and
don’t
reach
your
goal?
d.
Do
you
have
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