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南京信息工程大学滨江学院2023─2023学年第2学期商务英语BEC课程试卷试卷类型A(注明A、B卷)考试类型综合练习(注明开、闭卷)注意:1、本课程为选修(注明必修或选修),学时为51,学分为32、本试卷共2页;考试时间120分钟;出卷时间:2023年6月3、姓名、学号等必须写在指定地方;提交时间:2023年7月1日4、本考卷合用专业年级:2023级国际经济与贸易任课教师:题号一二三四五六七八九十十一十二总分得分阅卷人(以上内容为教师填写)专业国际经济与贸易年级班级学号姓名请仔细阅读以下内容:考生必须遵守考试纪律,具体内容见《南京信息工程大学滨江学院考试纪律规定》。所有考试材料不得带离考场。考生进入考场后,须将学生证或身份证放在座位的左上角。考场内不许抽烟、吃食物、喝饮料。请仔细阅读以下内容:考生必须遵守考试纪律,具体内容见《南京信息工程大学滨江学院考试纪律规定》。所有考试材料不得带离考场。考生进入考场后,须将学生证或身份证放在座位的左上角。考场内不许抽烟、吃食物、喝饮料。考生不得将书籍、作业、笔记、草稿纸袋入考场,主考教师允许带入的除外。考试过程中,不允许考生使用通讯工具。开考15分钟后不允许考生进入考场,考试进行30分钟后方可离场。考生之间不得进行任何形式的信息交流。除非被允许,否则考生交卷后才干离开座位。考试违纪或作弊的同学将被请出考场,其违纪或作弊行为将上报学院。本人郑重承诺:我已阅读上述10项规定,假如考试是违反了上述10项规定,本人将自愿接受学校按照有关规定所进行的解决。上面姓名栏所填姓名即表达本人已阅读本框的内容并署名。1、Pleaseexplainhowabsoluteadvantageandcomparativeadvantagediffer,andgiveanexampleinwhichonepersonhasanabsoluteadvantageindoingsomethingbutanotherpersonhasacomparativeadvantage.答:(1.)Differences:Thesameproducermayhaveanabsoluteadvantageinthesametime,butitisnotpossibletohaveacomparativeadvantageintwoofthetwoitems.Absoluteadvantagereflectsthelevelofproductivity,comparativeadvantagereflectstherelativeopportunitycost.(2.)E.g:MuhammadAliboxingmatchorwhetheritistocleanupthegarbageinfrontoftheirownthantheneighborboyMikemoreefficient.Ali,half-houreventwillreceive$50,000,hecouldfinishwithinhalfanhourtocleanupthegarbage.AliandMikecleaningupgarbagehome1hour,atthesametime,hecangoouttoworkwelltoo$10.Ascanbeseen,Alihasabsoluteadvantageinboth.ButMikerubbishopportunitycostis$10,theopportunitycostofAliis$50,000.Thus,intherubbishMikehasacomparativeadvantage.2、WhatarethebasicfunctionsofnationalFiveYearPlan?答:(1)nationaleconomyexperiencedsustained,rapidandsounddevelopment,andoverallnationalstrengthcontinuedtogrow.(2)economicrestructuringwasextensivelycarriedforward,andasocialistmarketeconomywaspreliminarilyestablished.(3)weopenedwidertotheoutsideworld,andthepatternofall-roundopeningtookbasicshape.(4)people’slivingstandardscontinuedtoimprove,andgenerallypeoplebegantoleadarelativelycomfortablelife.(5)thedevelopmentofscience,technologyandeducationwasaccelerated,andothersocialundertakingsprogressedinacomprehensiveway.(6)predictiveguidancefunction,namely,thenationalFiveYearPlannotonlycanpredictthecomingdirectionofnation’sdevelopment.butalsocanguidethemarketsubjectandfollowitandtakeactions.(7)policycoordinationfunction,thatissay,intheprocessofrealizingtheobjectivesofnationalplans,itcanhelpcoordinateallaspectsofthepolicyinordertoachievetheestablishedtargets.3、Giveanexampleindustrywhichcontributesmosttothesocialeconomydevelopmentmostandtrytobackupyouropinionbyquotingthelateststatisticstosaywhichindustrieshavemuchpotential?答:

In

my

opinion,

The

cultural

industry

contributes

most

to

the

development

of

social

economy.The

fllow

chart

is

the

development

of

Nan

Jing

cultural

industry

and

the

statistics

is

from

1993

to

2023.From

the

chart

,you

can

see

that

the

cultural

industry

contributes

most

to

the

development

of

social

economy.

二、PartTwo:Management,pleaseanswerthefollowingquestions(10%each,30%)1、Inyouropinion,whatisthesinglemostimportaspectofthedefinitionofmanagement?Why?WhichofMintzberg’stenmanagerialrolesdoyouthinkyouarebestequippedtoplay?Explain.Answer1.Managementinallbusinessandorganizationalactivitiesistheactofgettingpeopletogethertoaccomplishdesiredgoalsandobjectivesefficientlyandeffectively.Management

is

the

process

of

working

with

and

through

others

to

achieve

organizational

objectives

in

a

changing

environment.

Central

to

this

process

is

the

effective

and

efficient

use

of

limited

resources.

achieving

organizational

objectives

can

ensures

that

the

corporate

could

reasonably

and

automatically

match

up

the

departments

to

coordinate

the

pace

of

different

work,

forming

a

unified

whole.2.

think

can

be

best

equipped

to

play

the

role

of

Resource

allocator.

The

allocation

of

human

resources

is

to

fully

make

use

of

physical

strength,

intelligence,

knowledge,

creativity

and

skills,

and

promote

human

resources

and

material

resources

to

achieve

a

more

perfect

combination,

to

maximize

the

social

benefit

and

economic

benefit.

Reasonable

allocation

of

human

resources

is

one

of

the

basic

elements

of

social

vitality.

It

not

only

can

make

the

human

resource

structure

of

social

organization

within

the

reasonable.

It

can

maximize

the

use,

give

full

scope

to

the

talents,

so

that

each

person's

intelligence

and

potential

into

full

play.2、Whatismarketsegmentationallaboutandhowcoulditbeusedinacertainbusiness?Howcanacompanyencouragebrandloyaltyandrepurchase?答:(1)Marketsegmentationisamarketingstrategythatinvolvesdividingabroadtargetmarketintosubsetsofconsumerswhohavecommonneedsandapplicationsfortherelevantgoodsandservices.Dependingonthespecificcharacteristicsoftheproduct,thesesubsetsmaybedividedbycriteriasuchasageandgender,orotherdistinctions,likelocationorincome.Marketingcampaignscanthenbedesignedandimplementedtotargetthesespecificcustomersegments.(2)Brand

loyalty

is

where

a

person

buys

products

from

the

same

manufacturer

repeatedly

rather

than

from

other

suppliers.Thus,

encouraging

brand

loyalty

and

repurchase

is

dramatically

for

a

company.

And

we

can

take

some

measures

as

follow:

1.A

frequent

flyer

program.

Frequent

flyer

scheme

is

the

most

direct

and

effective

way

to

keep

customer

loyalty,

it

can

not

only

improve

the

value

of

a

brand,

also

can

let

consumer

feel,

his

loyalty

was

rewarded.

2.Establishing

member

club.

Member

club

is

an

effective

method

to

build

customer

loyalty,

like

"frequent

flyer

scheme",

to

allow

customers

to

truly

feel

that

they

are

valued.

And

in

contrast,

it

can

let

customers

have

a

higher

sense

of

participation.3、Trytochooseacompany,andgiveanexampleofvocabularyofStrategicManagement.Answer:Core

elements

of

McDonald’s

strategy.

Firstly,

McDonald’s

set

target

to

add

2500

restaurants

annually

and

promote

frequent

customer

visits

via

attractive

menu

items,

low-price

specials

and

Extra

Value

Meals.

Then,

McDonald’s

are

highly

selective

in

granting

franchises

and

located

on

sites

offering

convenience

to

customers

and

profitable

growth

potential.

Besides,

McDonald’s

also

focus

on

limited

menu

and

consistent

quality,

they

also

have

careful

attention

to

store

efficiency.

What’s

more,

McDonald’s

have

great

use

of

Mc

prefix

and

extensive

advertising.

And

McDonald’s

hire

courteous

personnel

and

pay

an

equitable

wage

and

provide

good

training

for

all

employees.三、PartThree:BusinessCommunication,pleaseanswerthefollowingquestions:(20%each,40%)1、PleasenameatleastFIVEquestionsthatyoushouldaskyourselftoidentifyyouremploymentinterests.Whatinformationshouldacandidategatherinpreparingforajobinterview?答:(1)

Five

questions:

a.

What

do

you

want

to

get

from

the

job

,and

do

you

think

these

are

important?

b.

Are

you

clear

what

you

want

to

do.

c.

What’s

the

worst

that

will

happen

if

you

keep

going

and

don’t

reach

your

goal?

d.

Do

you

have

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