地毯和布艺沙发清洁培训

CarpetandUpholsteryCleaning&Maintenance地毯和沙发护理PartnershipTowardsExcellenceContent内容BasicprincipleofCarpetCare地毯保养的基本概念CarpetCareSystem地毯保养的良好计划AppropriateprocedureofCarpetCare地毯保养的正确步骤CommonproblemsofCarpetCare地毯保养的常见问题Cleanandmaintenanceforupholstery布艺沙发的清洁保养BasicprincipleofCarpetCare地毯保养的基本概念WhyCarpet地毯铺设的作用

Sound吸音

Comfort舒适Warmth温暖Cushions缓冲

Safety安全Slip/Fall滑倒/跌倒

Hidessoil隐藏污垢

Easymaintenance易保养Theinvestmentofchangingcarpet用于更换地毯的投资Closetheroom,increasethedowntime关闭房间影响生意Increasetheoperationcostofchangingcarpet更换地毯导致营运成本的增加Carpetlife-span地毯寿命Average7-10yearsTheinvestmentofchangingcarpet用于更换地毯的投资10yearsinuse使用10年6yearsinuse使用了6年Theinvestmentofchangingcarpet用于更换地毯的投资FiberTypes地毯纤维的类型Wool羊毛Nylon尼龙Polypropylene(Olefin)聚丙烯(烯烃类)3MainFiberTypes主要有3种纤维类型FiberCharacteristics纤维特点Wearswell耐磨Fireresistant阻燃Dyeswell染色牢Hidessoil隐藏污垢Cleanseasily易清洁Expensive昂贵Stainseasily易脏Alkalinesensitive对碱敏感Dissolvedbybleach被漂白剂溶解Wool羊毛Advantages优点Disadvantages缺点Resilient弹性好Chemicalresistant耐化学品Biologicalresistant耐微生物Cleanswell易清洁Dyeseasily易染色Nylon(Polyamide)尼龙(聚酰胺)Easilystainedbyaciddyes易受酸性染料污染Static易积聚静电Advantages优点Disadvantages缺点FiberCharacteristics纤维特点Inexpensive价格低Verycolorfast(solutiondyed)染色牢(溶液染色)Extremelyspotresistant非常耐污渍Cleanswell易清洁Olefin(Polypropylene)烯烃类(聚丙烯)Oleophilic亲油(吸收油性污渍)Non-resilient弹性差(易变形)Easilyabraded不耐磨Lowmeltingpoint熔点较低Advantages优点Disadvantages缺点FiberCharacteristics纤维特点CarpetConstruction地毯结构Woven编织地毯2Major重要有2种类型Axminster一种以黄麻为底的羊毛织花地毯Wilton威尔顿机织绒头地毯3Layers3个层次Pile(ortufts)簇Warp&Weftyarns经纬纱Backing底层TuftedCarpet簇状地毯4Layers4层Pile(ortufts)面层PrimaryBacking承托层Latex副承托层(乳胶层)SecondaryBacking衬垫层(1)(2)

(3)(4)SoilTypesonCarpet地毯污垢类型DryParticulateSoil干燥颗粒污垢75-85%ofsoilincarpet占地毯污垢的75-85%WetorOilySoil水性或油性污垢RealSoil真实污垢XPileReversal纤维反向Traffic&WearPatterns高流通量磨损痕迹LightandShading光照和阴影DyeorColorLoss染色或褪色ApparentSoil表象污垢表面污渍80~85干性污渍15~20油性污渍顽固污渍完全渗透的顽渍水平面吸尘局部去渍轻度清洁局部去渍高泡干洗、抽洗预湿法、抽洗法彻底清洗SoilTypesonCarpet地毯污垢类型

冰山原理DustMite尘螨Impact影响Increaeprobalityofbreathallergic引起过敏反应Waytotreat方法Vacuumpartofthedustmite吸尘除掉部分尘螨Applychemicaltoremovethedustmite(TR101&TR103)通过清洁剂去除尘螨80%surface－15％middle－5％bottomSoilDisplay污垢分布Carpetfloors,unlikeanyothertypeoffloors,hasathirddimension,depth.地毯与其它形式的地板不同之处在于它的第三維——深度。Itiscomposedofindividualfibres/yarns,eachwithitsownsurface.地毯是由一条条的纤维/纱构成的，这些又各自有自己的表面。Carpetshavealargersoilablesurfacearea.Soilcanmoreeasilypenetrateandbecomeembeddedinthecarpet’sdepth.地毯表面受污面积更大，污渍更易渗入地毯深层并沉积下来。80%表面－15％中间－5％底部SurfaceSoil表面污渍DryParticulateSoil干燥颗粒污垢WetorOilySoil水性或油性污垢Thoroughlypenetrativesoil完全渗透的顽渍StubbornSoil顽固污渍Spotting&Vacuuming除渍/吸尘Extraction抽洗/低泡清洗Dryfoamshampooing干泡清洗SoilDisplay污垢分布Soil污渍CleaningProcedure清洁方法GoodPlanningofCarpetCare良好的地毯保养计划Agoodsystemshouldprovide好的保养系统带给您:Simplicityandefficiency简易而高效Highlevelsofappearanceandhygiene清洁高标准Flexibility灵活Minimumdisturbance将干扰减到最少Overalllowercost总体成本更低Maintenance>>Cleaning地毯重在保养而非清洁GoodpracticeofCarpetCare良好的地毯保养计划Fivefactorsofcleaning清洁的重要因素ProcedureProcedureGoodpracticeofCarpetCare良好的地毯保养计划Implications意味着：Damagedimage有损形象Potentialforpermanentcarpetdamage可能对地毯造成永久损坏Highcostthroughincreasedcleaningfrequency增加清洗的次数，从而提高成本Poorhygienestandardsthroughout影响整体卫生水准GoodpracticeofCarpetCare良好的地毯保养计划RapidRe-soiling快速再污染Implications意味着：Shortercarpetlife地毯的使用寿命短Givesbadimpression有损形象Highcostimplication应用成本高RiskofDamage损坏地毯Risk风险STAYWITHITDevelopinganappropriateCarpetCareProgram制定一套合适的地毯护理计划清洁Cleaning?除渍Spotting?吸尘Vacuuming?水water?Machine机器?Staff员工?成本Cost?清洁剂Chemical?GoodpracticeofCarpetCare良好的地毯保养计划JDwillhelpyou庄臣泰华施将会协助您------Useyourexperiencetotakeacloselookat:traffic--methods--products--equipment利用你的经验仔细考虑交通流量、清洁方法、产品和设备Setastandardprogramwithapprovedinter-relatedchemicals/equipment建立一套包括推荐化学品/设备的标准计划Traintheirpersonnel;scheduledin-services培训员工、安排服务Helpyourcustomertokeeptheirequipmentoperating&updated帮助客户维护或更新设备GoodpracticeofCarpetCare良好的地毯保养计划GoodpracticeofCarpetCare良好的地毯保养计划TASKIBora12Congestedareas狭小区域吸尘TASKITapiset38/45Guestroom&hallways楼层滚刷吸尘TASKITapiset70Largeareas用于大面积区域滚刷吸尘TASKISwift35Withdryfoamgeneratorfordryfoamshampooingforlongpilecarpet带打泡箱用于长毛地毯干泡清洁TASKIErgodisc165Withdryfoamgeneratorfordryfoamshampooing带打泡箱用于干泡清洁TASKIAquamat30/45Guestroomandhallwaysextraction用于楼层抽洗TASKIAquamat75Largeareas用于大面积抽洗CycloneDryer用于地毯快速干燥ReasonableMachineConfiguration合理的设备配置GoodpracticeofCarpetCare良好的地毯保养计划TASKIProtectImpregnator特洁牌封地剂(地毯及多孔性石地面)water-basedcarpetimpregnatorforalltypesofcarpet.水溶性地毯防污清洁剂，适用于各类型地毯Impregnatesfibres,makingitmorewater&soilrepellent渗透地毯纤维，使其更能防水抗污W/oimpregnation没有防污清洁剂WithTASKIProtect使用特洁地毯防污清洁剂TASKITR101/TR103/特洁牌地毯清洁剂Uniqueclaim:TR101andTR103intherecommendedmethodalmosteradicatesdustmiteallergens!按所建议的方法使用，TR101和TR103几乎根除所有的尘螨ReasonableChemicalConfiguration合理的清洁剂配置GoodpracticeofCarpetCare良好的地毯保养计划Excellentcleaningresultsandbetteroverallappearance更美观清洁效果更佳Loweroverallcosts降低总体成本reductionofdowntime减少场地关闭时间preventiveaction预防性措施Highhygienelevel高卫生标准Simplicity简单易行Resultingin给您带来……GoodpracticeofCarpetCare良好的地毯保养计划AppropriateprocedureofCarpetCare地毯保养的正确步骤4个步骤更地好保养地毯2.DailyCleaning日常保养3.IntermediateCleaning中期保养4.DeepCleaning深度清洁1.Prevention预防It`saseasyasone,two,three!AppropriateprocedureofCarpetCare地毯保养的正确步骤Prevention预防A.ExteriorBuildingCare大楼外围保养Sweepwalkways打扫走/通道Cleanparkinglots清洗停车场Removegumfromwalks清除地面上的口香糖等B.Entrances入口Useproperwalk-offmatting使用合适的防尘垫Maintainwalk-offmatting及时保养防尘垫C.InteriorofBuilding大楼内部保养Usecarpetprotectors使用地毯保护剂Prevention预防Aneffectiveentrancemattingsystem:一个有效的防尘垫系统：Remove清除Trap挡住Hold保留Hidethedirt&moisture

隐藏尘土和水分

5Feet--37%10Feet--52%15Feet--71%20Feet--86%30Feet--100%Prevention预防IdealsituationIdealentrancemattingsystem理想的防尘垫

A15footoutsidemat一个15英尺的外垫

A5footfoyermat一个5英尺的大堂垫

A10footinsidemat一个10英尺的内垫Thirtyfeetofquality,wellplacedmattingcanremovenearly100%ofdirt,sandandmoisture.一个放置在适当地方的30英尺的防尘垫可以挡住约100%的尘土、沙和水分。Prevention预防Forentranceswithoutafoyer,adualsystem如入口处没有大堂垫，则需A15footoutsidematting一个15英尺的外垫A15footofindoormatting一个15英尺的内垫RegularMaintenanceiscriticaltoachieve…地垫应及时清洗(吸尘/冲洗)，防止成为污染源Prevention预防DailyCleaning日常保养Vacuuming吸尘SpotRemoval去渍Removesdryparticulatesoil去除干燥颗粒污垢Liftspile使地毯面层挺拔Singlemostimportantthingtodo最重要、最简单之事Vacuumentrywaysandtrafficlaneswith4-5passes对入口和走道吸尘4-5遍Changebags,filtersoften经常更换尘袋和过滤网Checkbelts,hoses,brushesbeforeeachuse每次使用前检查搭扣、软管和刷子75-85%Vacuuming吸尘DailyCleaning日常保养Cylindricalbrushing,effectiveremovalofloosedirtdeepinthecarpet. 滚刷吸尘，更有效去除地毯深处的细小沙粒。Liftscarpetpileandimprovesappearance.吸尘后，地毯簇毛直立，改善地毯外观ProfessionalRecommendation专家建议DailyCleaning日常保养StainRemoval去渍Biggestconcernwithmostcustomers多数客户最头疼的问题Spotsvs.Stains

污点/色渍DailyCleaning日常保养Basicprincipleofstainremoval去渍的基本原理ALLspotsandstainsdonotcomeout污渍不会自动褪去Theolderitis,thetoughertoremove时间越长越难以去除Themoreit’streated,thetoughertoremove无效处理次数越多越难清除OnespotterwillnotremoveALLspotsandstains一种去渍剂不可能清除所有污渍NewStain新渍OldStain

陈渍DailyCleaning日常保养Thethree“P”’sofspotting去渍3P经PRODUCTS产品PROCEDURES方法PATIENCE耐心Stainremovalprocedure去渍的步骤DailyCleaning日常保养IDENTIFYINGSPOTSANDSTAINS污渍鉴别法宝ASK询问LOCATION地点APPEARANCE外观TEXTURE结构SMELL味道Stainremovalprocedure去渍的步骤DailyCleaning日常保养DailyCleaning日常保养Containspot圈住污渍Sprayperimeterofspotfirstandthenthespot先喷污渍周边而后污渍本身Dwell-5min.作用5分钟.Agitateandpullspottowardsmiddle向污渍中央轻刮Blotwithcloth&rinse用干毛巾吸干并过水NEVERRUBTHESPOTORITWILLGROW切勿擦洗以免污渍扩散NEVERUSEACOLOREDCLOTHTOBLOTORYOUMAYSTAINTHECARPET切勿使用有色毛巾吸干以免污染地毯Stainremovalprocedure去渍的步骤DailyCleaning日常保养BonnetBuffing(absorbentpadcleaning)布垫清洗(布垫吸附清洗)Rapid-dryingcarpetcleaning 快干清洗

Shampooing(rotaryanddry-foam) 泡沫清洗(旋转式和干泡清洗)IntermediateCleaning中期保养IntermediateCleaning中期保养

Bonnet-BuffingProcedure布垫清洗程序What’sthebestway哪种方法最好？

1.

Soakthebonnetthenbuff浸湿布垫后进行擦洗?

2.

Spraythebonnetthenbuff喷洒布垫然后擦洗?

3.

Spraythecarpetandbuff喷洒地毯然后擦洗?#3isthebestprocedurebecause第3种方法最好，因为:

-cleaningsolutioncontacttime清洁剂作用时间

-padgetstoabsorbthesoil布垫可发挥吸污作用MAKESURETHEBONNETISFLIPPEDOVERANDREPLACEDORRINSEDTHOROUGHLYWHENBOTHSIDESBECOMESOILED确保翻转布垫，如果两面均已脏掉，必须更换新的或进行清洗.

BonnetBuffing布垫清洗

您会不会经常遇到这样的情况：在客房率非常高的时候，需要清洗地毯但又担心不能及时干燥；长住客人的房间不知道什么时候清洗地毯，因为不能保证在客人回来的时候地毯就能干燥；领导在检查VIP客人的房间时，发现地毯不够干净，而所剩的时间不足以完成清洗。

IntermediateCleaning中期保养

Rapid-dryingcarpetcleaning快干清洗怎么办？IntermediateCleaning中期保养

能不能？早班早上6：30–

清洁人员使用快干型地毯清洗机清洁完小型会议室。早上8：30–地毯已经干燥，可以使用。IntermediateCleaning中期保养

能不能？

VIP客人入住前清洁房间下午2：30–PA员工使用快干型清洗机清洗完酒店的房间。下午4：30–房间内的地毯已干燥，客人入住时即可使用。IntermediateCleaning中期保养

A.ReadySpace清洗技术的基本原理是用于清除沙尘的滚筒，在潮湿状态下，纤维滚筒可将地毯上的灰尘吸取进清洗机中。B.在清洗机内部设有喷嘴，可将滚筒上的沙尘冲刷干净而不是将沙尘冲刷到地毯上。C.两个独立的强力真空吸水槽将污水吸进污水箱。

快干清洗原理和特点IntermediateCleaning中期保养

ReadySpace清洗技术有助于减少细菌，清洗地毯时用水量可节约80%，残留在地毯上的水分可减少90%。清除灰尘和垃圾，不会留下痕迹。经常清洗人流高峰区域，地毯将保持整洁如新。化学制品的使用量和残留物均降至最低。可最大化延长地毯的寿命--ReadySpace清洗技术不会损伤地毯（与干泡清洗相比）。

快干清洗的优点DryfoamCarpetCleaning干泡地毯清洁Letitdry让地毯干燥Vacuum/spotclean吸尘及除渍Applydryfoam涂干泡Brush梳起地毯毛Brushvacuum滚顺吸尘IntermediateCleaning中期保养Adhesivedirtaftervacuuming吸尘后地毯纤维仍粘附灰尘Foamenclosesthedirtparticlesandbeginstoact泡沫裹住灰尘并与之发生作用Whatisthedryfoammethodandhowdoesitwork?干泡清洁的作用原理IntermediateCleaning中期保养Whatisthedryfoammethodandhowdoesitwork?干泡清洁的作用原理Foamtransportsthelooseneddirttothepilesurface泡沫将灰尘聚集在地毯纤维表面并形成颗粒状Despitevacuumingsomecrystallizedsoilandshampooclusterscanremaininthecarpet吸尘后一些脏污颗粒和干泡清洁剂残留仍留在地毯中IntermediateCleaning中期保养实验：TR101residuetesting高泡地毯清洁剂残留物的测定目的：检测地毯清洁剂是否粘附地毯步骤：准备两个干净的瓷碟在每个瓷碟内分别涂上两种高泡地毯清洁剂（其中一个涂上TR101)，等待干燥干燥后，用手指推涂TR101的清洁剂表面，会产生松散的粉沫，而另一个瓷碟上的清洁剂在手推时会有粘滑感结果：以上实验说明TR101不会粘附在地毯上，不会使地毯发粘、板结

Dryfoamexperiment干泡清洁实验1IntermediateCleaning中期保养实验：WatercontentofTR101foam高泡泡沫含水量的测定目的：测量高泡泡沫含水量是否很低（2-5%左右）步骤：用E165单擦机带电子打泡箱加入TR101后发出泡沫将泡沫加入空的玻璃杯中；将玻璃杯口迅速朝下结果：此时发现杯中的泡沫仍附着在杯中，不掉下来。说明泡沫含水量很低，达到标准

IntermediateCleaning中期保养Dryfoamexperiment干泡清洁实验2DeepCleaning深度清洁1.TraditionalExtraction传统抽洗2.Pre-Spray预喷3.RinseExtraction过水抽洗Ultimatewayofthoroughlycleaningthecarpet彻底清洁地毯的根本方法DeepCleaning深度清洁

Extractwithchemicalandextractor用TR103（必要是可加入地毯去渍剂同浴使用）和地毯抽洗机进行抽洗Cleandeepsoil去除深层污渍ExtractionProcedure传统抽洗步骤Pre-spray预喷LongerChemicalContact更长化学品作用时间LessResidue更少残留BetterResults更佳效果ExtractionProcedure预喷抽洗步骤IDeepCleaning深度清洁w/opresprayw/presprayExtractwithcleanwaterandextractor

以清水和地毯抽洗机进行抽洗Cleandeepsoil去除深层污渍ExtractionProcedure过水抽洗步骤IIDeepCleaning深度清洁CommonproblemsofCarpetCare地毯保养的常见问题Closingdooralwayswhencleanthecarpet清洗时门常关造成门下部的痕迹chemicalmisapplicationduringspotremoving去渍剂使用不当CommonproblemsofCarpetCare地毯保养的常见问题Mechanicalaction机械作用Chemical清洁剂LifeSpan地毯寿命CommonproblemsofCarpetCare地毯保养的常见问题Suctionpoweristoostrong(recommendnottoexceed29.1kpaTaskiAquamat)抽洗力量过大(建议不要超过29.1千帕，如TaskiAquamat）CommonproblemsofCarpetCare地毯保养的常见问题Rotarytypebetterthanstationarytype抽洗机滚刷为摆动式，造成地毯接缝松脱，应使用滚动式滚刷CommonproblemsofCarpetCare地毯保养的常见问题CommonproblemsofCarpetCare地毯保养的常见问题chemicalandproceduremisapplication,Changechemicalsuppliereveryyear清洁剂和保养程序不当，每年更换清洁剂供应商Cleanandmaintenance

清洁与保养的含义Cleaningisapartofmaintenanceprocess为保养而清洁Wrongcleaningprocedure(method&chemical)resultspoormaintenance清洁方法上的错误会导致清洁对象受到不同程度的破坏，甚至是得不偿失Vacuum吸尘Removes