外贸英语对话 常用句

问好Goodmorning/afternoon/evening./MayIhelpyou?/AnythingIcandoforyou?Howdoyoudo?/Howareyou?/Nicetomeetyou.It’sagreathonortomeetyou./Ihavebeenlookingforwardtomeetingyou.WelcometoChina.Wereallywishyou'llhaveapleasantstayhere.Ihopeyou’llhaveapleasantstayhere.IsthisyourfistvisittoChina?Doyouhavemuchtroublewithjetlag?相互介绍Letmeintroducemyself.MynameisBenjaminLiu,ansalesmanintheMarketingDepartment.Hello,IamBenjaminLiu,anInt’lsalesmanofFUZHOUE-FASHIONELECTRONICCOMPANY.Nicetomeetyou./pleasedtomeetyou./Itisapleasuretomeetyou.IwouldliketointroduceMarkSheller,theMarketingdepartmentmanagerofcompany.LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.Mr.Smith,thisisourGeneralmanage,Mr.Zhen,thisisourMarketingDirector,Mr.Lin.AndthisisourRDDepartmentManager,Mr.Wang.IfI’mnotmistaken,youmustbeMissChenfromFrance.Doyourememberme?BenjaminLiufromMarketingDepartmentofPVC.Wemetseveralyearsago.8.Isthereanyonewhohasnotbeenintroducedyet?9.Itismypleasuretotalkwithyou.Hereismybusinesscard./MayIgiveyoumybusinesscard?MayIhaveyourbusinesscard?/Couldyougivemeyourbusinesscard?Iamsorry.Irecallyourname./Couldyoutellmehowtopronounceyournameagain?I’amsorry.Ihaveforgottenhowtopronounceyourname.小聊IsthisyourfirsttimetoChina?DoyoutraveltoChinaonbusinessoften?WhatkindofChinesefooddoyoulike?WhatisthemostinterestingthingyouhaveseeninChina?WhatissurprisingtoyouraboutChina?Theweatherisreallynice.7.Whatdoyouliketodoinyoursparetime?Whatlineofbusinessareyouin?Whatdoyouthink/Whatisyouropinion?/Whatisyourpointofview?Nowonderyou'resoexperienced.Itwasnicetotalkingwithyou./Ienjoyedtalkingwithyou.Good.That'sjustwhatwewanttohear.确认话意Couldyousaythatagain,please?Couldyourepeatthat,please?Couldyouwritethatdown?Couldyouspeakalittlemoreslowly,please?Youmean…isthatright?Doyoumean..?Excusemeforinterruptingyou.告别Wishyouaverypleasantjourneyhome?Haveagoodjourney!ThankyouverymuchforeverythingyouhavedoneusduringyourstayinChina.Itisapityyouareleavingsosoon.I’mlookingforwardtoseeingyouagainI’llseeyoutotheairporttomorrowmorning.Don’tforgettolookmeupifyouareeverinFUZHOU.Haveanicejourney!市场销售客户询问CouldIhavesomeinformationaboutyourscopeofbusiness?Wouldyoutellmethemainitemsyouexport?MayIhavealookatyourcatalogue?4.Wereallyneedmorespecificinformationaboutyourtechnology.MarketingontheInternetisbecomingpopular.Wearejusttakingupthisline.afraidwedomuchrightnow.回答询问Thisisacopyofcatalog.Itwillgiveagoodideaoftheproductswehandle.Won’tyouhavealookatthecatalogueandseewhatinterestyou?Thatisjustunderourlineofbusiness.Whatabouthavingalookatsamplefirst?Wehaveavideowhichshowstheconstructionandoperationofourlatestproducts.Theproductwillfindareadymarketthere.Ourproductisreallycompetitiveintheworldmarket.OurproductshavebeensoldinanumberofTheyareverypopularwiththeusersthere.Wearesureourproductswillgodownwellinyourmarket,too.It’sourprincipleinbusiness“tohonorthecontractandkeepourConvenience-storechainsaredoingwell.18.Wecanhaveanthertaleifanythinginterestsyou.WearealwaysimprovingourdesignandconfirmtotheworldmarketCouldyouprovidesometechnicaldata?We’dliketoknowmoreaboutyourproducts.Thisproducthasmanyadvantagescomparedtoothercompetingproducts.Therearecertainlybeingproblemsinthesaleworkatthefirststage.Butsupposeyouorderasmallquantityforatrail.Iwishyouasuccessinyourbusinesstransaction.24.Youwillsurelyfindsomethinginteresting.Hereyouare.Whichitemdoyouthinkmightfindareadymarketatyourend?Ourproductisthebestseller.Thisisournewlydevelopedproduct.Wouldyouliketoseeit?Thisisourlatestmodel.IthadagreatsuccessatthelastexhibitioninParis.I’msurethereissomeroomfornegotiation.Herearethemostfavoriteproductsondisplay.Mostofthemarelocalandnationalprizeproducts.Thebestfeatureofthisproductisthatitisverylightinweight.Wehaveawideselectionofcolorsanddesigns.Havealookatthisnewproduct.Itoperatesattouchofabutton.Itisveryflexible.34.thisproductispatented35.Thefunctioningofthissoftwarehasbeengreatlyimproved.36.ThisdesignhasgotarealChinaflavor.Theobjectiveofmypresentationisforyoutoseethefunction.Theproducthasjustcomeout,soweknowtheoutcomeyet.Ithasonlybeenonthemarketforafewmonths,bustitisalreadyverypopular.品质Wehaveaverystrictqualitycontrollingsystemwhichpromisesthatgoodsweproducedarealwaysofthebestquality.Youhavegotthequalitythereaswellasthestyle.Howdoyoufeellikethequalityofourproducts?Thehighqualityoftheproductswillsecurestatusinthemarketplace.Youmustbeawarethatourqualityisfarsuperiortoothers.Weprideourselvesonquality.Thatisourbestsellingpoint.Aslongasthequalityisgood.Itisallrightifthepriceisabithigher.Theyenjoygoodreputationintheworld.Whenwecompareprices,wemustfirsttakeintoaccountthequalityoftheproducts.Thereisnoqualityproblem.Qualityissomethingweneverneglect.Youareright.Itisgoodinmaterial,fashionableindesign,andsuperbinworkmanship.Wedeliverallourorderswithinonemonthafterreceiptofthecoveringlettersofcredit.Doyouhavespecificrequestforpacking?Herearethesamplesofpackingavailablenow,youmayhavealook.Iwonderifyouhavefoundthatourspecificationsmeetsurethepriceswesubmittedarecompetitive.SampleText价格客人询价Willyoupleaseletushaveanideaofyourprice?Arethepricesonthelistfirmoffers?Howabouttheprice/Howmuchisthis?我们报价Thisisourpricelist.Wedon’tgiveanycommissioningeneral.Whatdoyouthinkofthepaymentterms?HereareourFOBprices.Allthepricesinthelistsaresubjecttoourfinalconfirmation.Ingeneral,ourpricesaregivenonaFOBbasis.Weofferyouourbestprices,atwhichwehavedonealotbusinesswithothercustomers.Willyoupleasetellusthespecifications,quantityandpackingyouwant,sothatwecanworkouttheofferASAP?Thisisthepricelist,butitservesasaguidelineonly.Isthereanythingyouareparticularlyinterestedin?客人还价Isitpossiblethatyoulowerthepriceabit?Doyouthinkyoucanpossiblycutdownyourpricesby10%?Canyoubringyourpricedownabit?Say$20perdozen.It’stoohigh;wehaveanotherofferforasimilaroneatmuchlowerprice.Butdon’tyouthinkalittlehigh?Yourpriceistoohighforustoaccept.Itwouldbeverydifficultforustopushanysalesitatthisprice.Ifyoucangoalittlelower,beabletogiveyouanorderonthespot.Itistoomuch.Canyoudiscountit?拒绝还价Ourpriceishighlycompetitive./thisisthelowestpossibleprice./Ourisveryreasonable.Ourpriceiscompetitiveascomparedwiththatintheinternationalmarket.Totellyouthetruth,wehavealreadyquotedourlowestprice.24.Icanassureyouthatourpriceifthemostfavorable.Atrialwillconvinceyouofmywords.Thepricehasbeencuttothelimit.I’msorry.Itisourrock-bottomprice.Myofferwasbasedonreasonableprofit,notonwildspeculations.Whileweappreciateyourcooperation,weregrettosaythatwecan’treducepriceanyfurther.接受还价Canweeachmakesomeconcession?Inordertoconcludebusiness,wearepreparedtocutdownourpriceby5%.Ifyourorderisbigenough,wemayreconsiderourprice.Buyerwishtobuycheapandsellerswishtoselldear.Everyonehasaneyetohisownbenefit.Thepriceofhiscommodityhasrecentlybeenadjustedduetoadvanceincost.Consideringourgoodrelationshipandfuturebusiness,wegivea3%discount.订单客人询问最小单数量What’sminimumquantityofanorderofyourgoods?询问订货数量Howmanydoyouintendtoorder?Wouldyougivemeanideahowmuchyouwishtoorderfromus?Whencanweexpectyourconfirmationoftheorder?Asourbacklogsareincreasing,pleasehastentheorder.Thankyouforyourinquiry.Wouldyoutelluswhatquantityyourequiresowecanworkouttheoffer?Weregretthatthegoodsyouinquireaboutarenotavailable.客人回答订单数量Thesizeofourorderdependsgreatlyontheprices.Well,ifyourorderislargeenough,wearereadytoreduceourpriceby2percent.Ifyoureduceyourpriceby5,wearegoingtoorder1000sets.Consideringthelong-standingbusinessrelationshipbetweenus,weacceptit.Thisisatrialorder;pleasesendus100setsonlysothatwemaytestthemarket.Ifsuccessful,wewillgiveyoulargeordersinthefuture.Wehavedecidedtoplaceanorderforyourelectronicweighingscale.I’dliketoorder600sets.Wecan’texecuteordersatyourlimits.感谢下单Generallyspeaking,wecansupplyformstock.IwanttotellyouhowmuchIappreciateyourorder.Thankyouforyourorderof100dozenoftheshirts.Weassureyouofapunctualexecutionofyourorder.Thankyouverymuchforyourorder.交货客人询问交货期Whataboutourrequestfortheearlydeliveryofthegoods?Whatistheearliesttimewhenyoucanmakedelivery?56.Howlongdoesitusuallytakeyoutomakedelivery?Whenwillyoudelivertheproductstous?Whenwillthegoodsreachourport?59.Whataboutthemethodofdelivery?WillitpossibleforyoutoshipthegoodsbeforeearlyOctober?答复交货期Ithinkwecanmeetyourrequirement.I‘msorry.Weadvancethetimeofdelivery.I’mverysorryforthedelayindeliveryandtheinconvenienceitmusthavecausedyou..WecanassureyouthattheshipmentwillbemadenotlaterthanthefisthalfofMay.Wewillgetthegoodsdispatchedwithinthestipulatedtime.TheearliestdeliverywecanmakeisattheendofSeptember.客人要求提早交货Youmayknowthattimeofdeliveryisamatterofgreatimportant.Youknowthattimeofdeliveryifveryimportanttous.Ihopeyoucangiveourrequestyourspecialconsideration.discussthedeliverydatefirst.Youofferedtodeliverthegoodswithinsixmonthsafterthecontractsigning.Theintervalistoolong.Couldweexpectanearliershipmentwithinthreemonths?稳住客人WeshalleffectshipmentassoonasthegoodsarereadyWewillspeeduptheproductioninordertoshipyourorderintime.Ifyoudesireearlierdelivery,wecanonlymakeapartialshipment.Butyou’dbettershipthegoodsentirely.We’lltryourbest.TheearliestdeliverywecanmakeisinMay,butIcanassureyouthatwe’lldoourbesttoadvancetheshipment.afraidnot.Asyouknow,ourmanufacturersarefullandwehavealotofordertofill.I’llfindoutwithourhomeoffice.doourbesttoadvancethetimeofdelivery.78.Thankyouverymuchforyourcooperation.79.Ibelievethattheywillgiveyoutheproductswillreachyouintimeandingoodorderandcompletesatisfaction.hope签单签单前建议Beforetheformalcontractisdrawnupliketorestatethemainpointsoftheagreement.Wecangetthecontractfinalizednow.Couldyourepeatthetermssettled?Itisveryimportantforustoabidebycontractsandkeepgoodfaith.Haveyouanyquestionsasregardstothecontract?I’dliketohearyourideasabouttheproblem.Ithinkitisbettertohaveunderstandingofallclausesbeforesigningacontract.Doyouhaveanycommenttomakeaboutthisclause?Doyouthinkthecontractcontainsbasicallyallwehaveagreedonduringnegotiations?Everythinghasbeenarrangedwell.Ihopethesigningofthecontractwillgosmoothly.Thesearetwooriginalsofthecontractweprepared.询问签单Whenshallwesignthecontract?Mr.Brown,doyouthinkitistimetosignthecontract?Shallwegoovertheothertermsandconditionsofthecontracttoseeifweagreeonalltheparticulars?Shallwesignthecontractnow?Justsignthereonthebottom.Thecontractisready,wouldyoumindreadingitthrough?Wehavereachedanagreementonalltheclausesdiscussedsofar.Itistimetosingthecontract.签单后祝语I’mverypleasedthatwehavecometoanagreementatlast.Let’scongratulateourselvesforthesuccessfulcontract.付款方式客人询问付款方式Shallwediscussthetermsofpayment?Whatisyourregularpracticeabouttermsofpayment?Whatareyourtermsofpayment?Howarewegoingtoarrangepayment?回复询问付款方式We’dlikeyoutopayusbyL/C.WealwaysrequireL/CforourexportsandwepaybyL/Cforourimportsaswell.7.Weinsistonfullpayment.8.Weaskfora30percentdownpayment.9.Weexpectpaymentinadvanceonfirstorders.客人建议付款方式WehopeyouwillacceptD/Ppaymentsterms.Inviewofthisorderofsmallquantity,weproposepaymentbyD/Pwithcollectionthroughabandsoastosimplifythepaymentprocedure.PaymentbyL/Cisthesafestmethod,butrathercomplicated.礼帽拒绝客人I’msorry.WeacceptD/PorD/A.WeinsistonpaymentbyL/C.I’mafraidwemustinsistonourusualpaymentterms.“Paymentbyinstallments”isnottheusualpracticeinworldtrade.Itisdifficultforustoacceptyoursuggestion接受客人付款方式Inviewofourlongfriendlyrelationsandtheeffortsyouhavemadeinpushingthesales,weagreetochangethetermsofpaymentfromL/CatsighttoD/Patsight;however,thisshouldnotbetakenasaprecedent.Ihavenoalternativebuttoacceptyourtermsofpayment.信用证要求及货币WhenshouldweopentheL/C?YourL/Cmustreachus30daysbeforethedateofdeliverysoastoenableustomakeallnecessaryarrangements.HowlongshouldourL/Cbevalid?TheL/Cshouldbevalid30daysafterthedateofshipment.Couldyoutellmewhatdocumentsprovide?Togetherwiththedraft,alsosendyouafullsetofbilloflading,aninvoice,andaninsurancepolicy,acertificateoforiginandacertificateofinspection.Isupposethatisall.Inwhatcurrencywillpaymentbymade?26.WeusuallydobusinessinU.S.dollarsasworldpricesareoftendollarsbased.保险客人询问保险Asfortheinsurance,IhavequitealotofthingswhichIamstillnotclearabout.MayIaskyouafewquestionsaboutinsurance?Whatdoyourinsuranceclausescover?Iwonderiftheinsurancecompanyholdstheresponsibilityfortheloss.Haveyoutakenourinsuranceforusonthesegoods?CanyoutellmethedifferencebetweenWPAandFPA?Whatrisksareyouusuallycoveredagainst?Iswarrisktobecovered?I’dliketohavetheinsuranceofthegoodscoveredat110%oftheinvoiceamount.回复保险询问Therearethreebasiccovers,namely,FreeformParticularAverage,ParticularAverageandALLrisks.Oceanshippingcargoinsuranceisimportantbecausegoodsruntheriskofdifferenthazardssuchasfire,storm,collision,theft,leakage,explosions,Ifthegoodsareinsured,theexportermightgetenoughtomakeuphisloss.Shouldanydamagebeincurred,youmay,within60daysafterthearrivaloftheconsignment,fileaclaimsupportedbyasurveyreport,withtheinsurancecompanyatyourend.Asarule,wedon’tcoverthemunlessyouwantto.14.Ifmorethanthatisaskedfor,theextra