咨询模型图集课件

咨询模型范例集咨询模型范例集动作反应动作反应动作

反应

动作

反应

动作、回应模型动作、回应模型动作、回应模型动作、回应模型AgainstthetideWiththetideAgainstthetideWiththetide平衡模型平衡模型非平衡模型非平衡模型机会、风险模型机会、风险模型区域变换模型Momentofdirectionalchange区域变换模型Momentofdirectionalch循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型分歧模型分歧模型分歧模型分歧模型DivergentDirection2Company3Direction1Direction3Company1Company2DivergentDirection2Company3D结果导向模型结果导向模型结果导向模型结果导向模型结果导向模型123456结果导向模型123456循环、合作模型循环、合作模型咨询模型图集依赖性模型依赖性模型发展、成长模型发展、成长模型发展、成长模型Step1Step2Step3发展、成长模型Step1Step2Step3发展、成长模型发展、成长模型发展、成长图RevisionsRevisionsRevisionsRevisionsPilotLocationLocationALocationBLocationC发展、成长图RevisionsRevisionsRevisiTommorrowTodayTimeValueAdded发展、成长模型TommorrowTodayTimeValueAdded发展发展、成长模型发展、成长模型发展、成长模型发展、成长模型发展、成长模型发展、成长模型变化变化方向方向咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集………………………………………………………………1…5…4…2…3……1…5…4…2…3………………………………………………………………………………………………咨询模型图集咨询模型图集……………………………………………………咨询模型图集咨询模型图集咨询模型图集……………………Initialsituation1.Criterion2.Criterion3.CriterionResultInitialsituation1.Criterion2灵活性灵活性重点──拓展…………………t…………………t重点──拓展…t…t咨询模型图集影响.....................影响.....................影响(1factor)…影响(1factor)…影响(2factors)……影响(2factors)……影响(2factors)影响(2factors)影响(4factors)影响(4factors)影响(6factors)影响(6factors)影响(6factors)影响(6factors)输入/输出……...……...输入/输出………矩阵模型……………矩阵模型…………矩阵模型……………矩阵模型……………评定计划模型Overview:…ActivitiesWk...Wk...Wk...Wk...Wk...Wk...Wk...Wk...Wk...Wk...Comments……评定计划模型Overview:…ActivitiesWkW评定计划模型Activity:…Asof:…Objective:Results:Responsible:…Support:… Measures:…........................………评定计划模型Activity:…Asof:…Objec评定计划模型Measure:...No.Asof:…1....IndividualstepsResponsibleSupportFormofresultStartDura-tionDead-linePro-jectCom-pleted........................评定计划模型Measure:...No.Asof:相互关系模型………………………相互关系模型…………………相互关系模型……………相互关系模型…阻碍分析…………阻碍分析…………阻碍分析阻碍分析选项说明模型123………选项说明模型123………选项说明模型1234…………选项说明模型1234…………咨询模型图集……+–……+–………………投资组合+––+投资组合+––+投资组合+++––+++投资组合+++––+++压力模型压力模型优先顺序化模型Prioritization优先顺序化模型Prioritization进程模型………………进程模型………………进程模型………………………123412345进程模型………123412345进程模型–下降…………………………12345进程模型–下降…………12345进程模型–增长…………………………12345进程模型–增长…………12345项目说明PhaseI…PhaseII…PhaseIII…项目说明PhaseI…PhaseII…PhaseIII项目说明…weeks…weeks……PhaseIPhaseII……………4312…项目说明…weeks…weeks……PhaseIPha进程说明模型PhasesTimerequiredProjectfeatures......PhaseI...PhaseII.........PhaseIII...…weeks…weeks…weeks…………1234进程说明模型PhasesTimerequiredProje咨询模型图集咨询模型图集3parts123Toapplycolor,ungrouptheobject,thenregroupitafterwards=3parts123Toapplycolor,ungr新设计模型………新设计模型………新设计模型新设计模型............反思反思分离………分离………分离.........…分离.........…分离……......……分离……......……情节连图板………………………………情节连图板………………优点──缺点StrengthsWeaknessesWeaknessesStrengths……...……………...……TodayTomorrow优点──缺点StrengthsWeaknessesWeakn目标(1factor)…目标(1factor)…目标(3factors)………………目标(3factors)…………………...…...…...…...…...…...…...…...…...…...............................................................……….........………………………...……………….........………...………时间表WkMonth................................................Issues…时间表WkMonth....................价值增长链SupplierCustomerDevelopmentProductionSalesDistributionCompany价值增长链SupplierCustomerDevelopme资源浪费–问题Problem3Problem1Problem2Problem4资源浪费–问题Problem3Problem1Prob资源浪费–解决方法Solutiontoproblem3Solutiontoproblem1Solutiontoproblem2Solutiontoproblem4资源浪费–解决方法Solutiontoproblem咨询模型图集项目流程说明

概念设计实施工作目标：项目流程说明概念设计实施工作目标：矩阵和步骤矩阵和步骤信息系统管理数据业务流程管控模式信息系统管理数据业务流程管控模式矩阵信息系统管理数据业务流程管控模式信息系统管理数据业务流程管控进程图进程图咨询模型图集咨询模型图集咨询模型图集咨询模型图集LowMedHighHighSavingsOpportunity

ImplementationRiskLowMedExcludedDuetoLaborCostsand/orLaborLawInflexibilityNoSavings;CurrentOperationsMaintained;NotAProposedSSELocationIndiaaddedbackinduetoFinancialServicesCompanystrategy9调研LowMedHighHighSavingsOpportun发展HighHighLow发展HighHighLowWebReportingProvideSelfServiceVirtualCloseKPIReportingROIPortfolioIntangibleAsset

ManagementStrategies多极化趋势发展模型ValueCreatione-FinanceMaximizemarketcapLeveragestockascurrencyforgrowthLowercosts,capitalizeoninformationflowCreateprofitablerevenueopportunitiesSTAKEHOLDERSASSETSCUSTOMERSSUPPLIERSe-Purchasing&BuyingConsortiumsStrategicCostingOnlinePaymentPartnerAllianceManagementDynamicPurchaseAnalysisSupplyChainCreateEquityPartnershipswithSuppliersDrivePerformancewithEmployeeOptionsDynamicAcquisition,

Spin-offStrategiesReinvestmentProvideInstantOnlineFinancingAlternativesRevenueManagementEnableElectronicBilling,PaymentWeb-enableCustomer,ServiceLineProfitabilityDevelopCommonAnalyticalPlatformRevenueChainWebReporting多极化趋势发展模型ValueCr步骤步骤循环循环共享服务………共享服务………比较过去未来比较过去未来TECHNOLOGYBetterPracticeFinanceProcessModelTECHNOLO优化样本HighLowHighLow优化样本HighLowHighLow活动地图VoiceFilms/ProgrammingMusicVideo

conferenceRichMediaNewsInteractiveE-mailInformationTransactionsGamesMedia/PublishingCorporateCommunicationsAdvertisingPublishingExhibitionBrowsersE-comm.toolsSearchenginesApp’nhostingtoolsUserApplicationsEnterpriseapp’nsContent-specificappsStrm’gmediaCach’gNetw’kmgmtMetr’gMiddlewareBIlling“WalledGarden”OpenPortal“WalledGarden”OpenMobilePortalFixedASPISPFixedISPMobileIntern’lBackboneBandw’thTradingNationalBackboneColoc’n/HotellingNetworkProvisionSwitching/routingCo-axCopperFibreSwitchesandRoutersNetworkEquipmentandInfrastructureHostingRightsofWaySat.PSTN/ISDNDial-upCableFixedNetworkServicesCo-ax2.5GMobile3G2GWebsitesMobileHandsetsPDAsFixedHandsetsTVsDevicesSpecialistDevicesOperatingSystemsSpecialistLocalAppsApplicationsLocalMiddlewareSettopboxW-ASPASPMultiplexersFixedNetw’kEqpm’tInfrastructurexDSLRadioFibreCurrentareaofactivityM’waveHSIGPRSASPEDataTraditionalofflinemediaKeyareasoffutureactivity-ownedoraspartofanalliance活动地图VoiceFilms/ProgrammingMus能力分析模型01234EXNBW能力分析模型01234EXN评估分析模型FinancialHumanPhysicalBrandCultureReputationSupportCommercial&MarketingAssetoperationsAssetoptimisationRegulation&politicalCustomeroperations评估分析模型FinancialHumanPhysicalBr流动模型Source:FSIproject,1998ServicerequirementidentifiedEaseofcontactforenquiryInitialcontactenquiryMarketingmaterialPaymentalternativesAccountsetupNoadditionalchargesNobillingenquiriesrequired流动模型Source:FSIproject,1998S市场细分模型IrregularRiskaverseRegularxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx市场细分模型IrregularRiskRegularxxxx市场细分模型(2)4.8%Retention(%)LifetimeNPV£100mYoungWealthyMid-WealthyRetiredsaversMid-AffluentYoungAffluentStudents市场细分模型(2)4.8%RetentionLifetime市场细分模型(3)………………Segmentby:lowrelevancehighrelevance市场细分模型(3)…Segmentby:lowrelevMargin(Marketingefficiency)PATSalesXSalesAssetsXAssetsDebt+EquityXDebt+EquityEquityXPAT-dividendPATAssetturnover(Productionefficiency)CapitalleverageEquityleverageRetentionratioROA(operatingefficiency)ROC(capitalefficiency)ROE(equityefficiency)Equitygrowthrate(sustainablegrowth)Margin(Marketingefficiency)PROCprofitcapitalemployedexceptionalfixedassetsrevenuecostsworkingcapitalvolumedebtorspricecreditorsunitcoststockfixedcostsfixedassetsmarketsharemarketsizemarketgrowthindustrycompetitorssuppliersbuyerssubstitutespotentialentrantsROCprofitcapitalemployedexcep成长分担矩阵ABFDEGC=$30millionsalesBusinessUnitsProduct-Markets252015105010x5x3x2x1x0.5x0.3x0.2xRelativeMarketShareMarketGrowth(%)CashCowStarDogQuestion成长分担矩阵ABFDEGC=$30millionsal成长展示矩阵CompanyAvs.SelectedPeersMostRecentFYECFROI-CoCHistoricalRealAssetGrowth10%5%0%-5%-10%10%5%0%-5%-10%CompanyCCompanyBCompanyDCompanyFCompanyACompanyGCompanyHCompanyE=$1BillionInflationAdjustedGrossAssets成长展示矩阵CompanyAvs.SelectedP市场定义020406080100%Levelsofmarket-DemandsidePercentUKpopulation

TotalPopulationPenetratedmarketQualifiedavailablemarketAvailablemarketPotentialmarketServedmarket市场定义020406080100%Levelsofmar伙伴关系地图CurrentcapabilityHighLow“Musthave”“Nicetohave”“Nicetohave”“Don’twant”HighLowPotentialforbuildingcustomerintimacy伙伴关系地图CurrentcapabilityHighLo投资组合矩阵EaseofimplementationFinancialattractivenessNPV2002-2006(£m)Attractivenessvs.easeofimplementationLowSmartorderroutingBack-officeoutsourcingTradecostanalyticsCorporateactionsNPV2002-2006£20m200High1015Overallproposition£56million5OMSBasicpropositionInherentlyattractiveInherentlyunattractive投资组合矩阵EaseofimplementationFi风险矩阵Note:ThebubblesizerepresentsthepotentialfinancialimpactKeyRisksfallingunderthefollowingcategories:LowHighMediumManageableriskMitigation/NegotiationOutsideOMFScontrolAOJQDEFIMNPRSTUVXWSignificanceofriskBCDGHKL

InternalrisksProjectrisksMarketrisks风险矩阵Note:Thebubblesizerepr根本性起因分析80%20%根本性起因分析80%20%脚本发展模型脚本发展模型扇形图=$1billionrevenue,2000CompanyERelativeMarketShareRealAnnualGrowth(%)-20%-10%0%10%20%30%40%0.02X0.03X0.05X0.1X0.2X0.3X0.5X1X2X0.01X1.5XCompanyFCompanyCCompanyBCompanyKCompanyACompanyGCompanyHCompanyICompanyJCompanyDSectorCAGR=8.6%ABCSector,1996-2000扇形图=$1billionrevenue,2000C平衡计分卡策略图BattlegroundsKeyinitiativesNecessarycompetitiveadvantagesVision平衡计分卡策略图BattlegroundsKeyNeces平衡计分卡策略图平衡计分卡策略图JPMorgan/ChaseCSPBGoldmanSachsMerrillLynchCitigroup-SSBBrandFinancialstrengthScale/distributioncapacityCrosssalesleverageManagementcapabilityOpenplatformprogressAdoptionoftechnologyStructuredproductcapabilitySegmentfocusServicecapabilityEuropeanwideintentEuropeanunderstandingOverallDeutschePBHSBCABNAmroJuliusBärVontobelLombardOdierPictetStrongWeakAverageJPMorgan/ChaseCSPBGoldmanSac连续计划和预测连续计划和预测咨询模型范例集咨询模型范例集动作反应动作反应动作

反应

动作

反应

动作、回应模型动作、回应模型动作、回应模型动作、回应模型AgainstthetideWiththetideAgainstthetideWiththetide平衡模型平衡模型非平衡模型非平衡模型机会、风险模型机会、风险模型区域变换模型Momentofdirectionalchange区域变换模型Momentofdirectionalch循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型循环模型分歧模型分歧模型分歧模型分歧模型DivergentDirection2Company3Direction1Direction3Company1Company2DivergentDirection2Company3D结果导向模型结果导向模型结果导向模型结果导向模型结果导向模型123456结果导向模型123456循环、合作模型循环、合作模型咨询模型图集依赖性模型依赖性模型发展、成长模型发展、成长模型发展、成长模型Step1Step2Step3发展、成长模型Step1Step2Step3发展、成长模型发展、成长模型发展、成长图RevisionsRevisionsRevisionsRevisionsPilotLocationLocationALocationBLocationC发展、成长图RevisionsRevisionsRevisiTommorrowTodayTimeValueAdded发展、成长模型TommorrowTodayTimeValueAdded发展发展、成长模型发展、成长模型发展、成长模型发展、成长模型发展、成长模型发展、成长模型变化变化方向方向咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集咨询模型图集………………………………………………………………1…5…4…2…3……1…5…4…2…3………………………………………………………………………………………………咨询模型图集咨询模型图集……………………………………………………咨询模型图集咨询模型图集咨询模型图集……………………Initialsituation1.Criterion2.Criterion3.CriterionResultInitialsituation1.Criterion2灵活性灵活性重点──拓展…………………t…………………t重点──拓展…t…t咨询模型图集影响.....................影响.....................影响(1factor)…影响(1factor)…影响(2factors)……影响(2factors)……影响(2factors)影响(2factors)影响(4factors)影响(4factors)影响(6factors)影响(6factors)影响(6factors)影响(6factors)输入/输出……...……...输入/输出………矩阵模型……………矩阵模型…………矩阵模型……………矩阵模型……………评定计划模型Overview:…ActivitiesWk...Wk...Wk...Wk...Wk...Wk...Wk...Wk...Wk...Wk...Comments……评定计划模型Overview:…ActivitiesWkW评定计划模型Activity:…Asof:…Objective:Results:Responsible:…Support:… Measures:…........................………评定计划模型Activity:…Asof:…Objec评定计划模型Measure:...No.Asof:…1....IndividualstepsResponsibleSupportFormofresultStartDura-tionDead-linePro-jectCom-pleted........................评定计划模型Measure:...No.Asof:相互关系模型………………………相互关系模型…………………相互关系模型……………相互关系模型…阻碍分析…………阻碍分析…………阻碍分析阻碍分析选项说明模型123………选项说明模型123………选项说明模型1234…………选项说明模型1234…………咨询模型图集……+–……+–………………投资组合+––+投资组合+––+投资组合+++––+++投资组合+++––+++压力模型压力模型优先顺序化模型Prioritization优先顺序化模型Prioritization进程模型………………进程模型………………进程模型………………………123412345进程模型………123412345进程模型–下降…………………………12345进程模型–下降…………12345进程模型–增长…………………………12345进程模型–增长…………12345项目说明PhaseI…PhaseII…PhaseIII…项目说明PhaseI…PhaseII…PhaseIII项目说明…weeks…weeks……PhaseIPhaseII……………4312…项目说明…weeks…weeks……PhaseIPha进程说明模型PhasesTimerequiredProjectfeatures......PhaseI...PhaseII.........PhaseIII...…weeks…weeks…weeks…………1234进程说明模型PhasesTimerequiredProje咨询模型图集咨询模型图集3parts123Toapplycolor,ungrouptheobject,thenregroupitafterwards=3parts123Toapplycolor,ungr新设计模型………新设计模型………新设计模型新设计模型............反思反思分离………分离………分离.........…分离.........…分离……......……分离……......……情节连图板………………………………情节连图板………………优点──缺点StrengthsWeaknessesWeaknessesStrengths……...……………...……TodayTomorrow优点──缺点StrengthsWeaknessesWeakn目标(1factor)…目标(1factor)…目标(3factors)………………目标(3factors)…………………...…...…...…...…...…...…...…...…...…...............................................................……….........………………………...……………….........………...………时间表WkMonth................................................Issues…时间表WkMonth....................价值增长链SupplierCustomerDevelopmentProductionSalesDistributionCompany价值增长链SupplierCustomerDevelopme资源浪费–问题Problem3Problem1Problem2Problem4资源浪费–问题Problem3Problem1Prob资源浪费–解决方法Solutiontoproblem3Solutiontoproblem1Solutiontoproblem2Solutiontoproblem4资源浪费–解决方法Solutiontoproblem咨询模型图集项目流程说明

概念设计实施工作目标：项目流程说明概念设计实施工作目标：矩阵和步骤矩阵和步骤信息系统管理数据业务流程管控模式信息系统管理数据业务流程管控模式矩阵信息系统管理数据业务流程管控模式信息系统管理数据业务流程管控进程图进程图咨询模型图集咨询模型图集咨询模型图集咨询模型图集LowMedHighHighSavingsOpportunity

ImplementationRiskLowMedExcludedDuetoLaborCostsand/orLaborLawInflexibilityNoSavings;CurrentOperationsMaintained;NotAProposedSSELocationIndiaaddedbackinduetoFinancialServicesCompanystrategy9调研LowMedHighHighSavingsOpportun发展HighHighLow发展HighHighLowWebReportingProvideSelfServiceVirtualCloseKPIReportingROIPortfolioIntangibleAsset

ManagementStrategies多极化趋势发展模型ValueCreatione-FinanceMaximizemarketcapLeveragestockascurrencyforgrowthLowercosts,capitalizeoninformationflowCreateprofitablerevenueopportunitiesSTAKEHOLDERSASSETSCUSTOMERSSUPPLIERSe-Purchasing&BuyingConsortiumsStrategicCostingOnlinePaymentPartnerAllianceManagementDynamicPurchaseAnalysisSupplyChainCreateEquityPartnershipswithSuppliersDrivePerformancewithEmployeeOptionsDynamicAcquisition,

Spin-offStrategiesReinvestmentProvideInstantOnlineFinancingAlternativesRevenueManagementEnableElectronicBilling,PaymentWeb-enableCustomer,ServiceLineProfitabilityDevelopCommonAnalyticalPlatformRevenueChainWebReporting多极化趋势发展模型ValueCr步骤步骤循环循环共享服务………共享服务………比较过去未来比较过去未来TECHNOLOGYBetterPracticeFinanceProcessModelTECHNOLO优化样本HighLowHighLow优化样本HighLowHighLow活动地图VoiceFilms/ProgrammingMusicVideo

conferenceRichMediaNewsInteractiveE-mailInformationTransactionsGamesMedia/PublishingCorporateCommunicationsAdvertisingPublishingExhibitionBrowsersE-comm.toolsSearchenginesApp’nhostingtoolsUserApplicationsEnterpriseapp’nsContent-specificappsStrm’gmediaCach’gNetw’kmgmtMetr’gMiddlewareBIlling“WalledGarden”OpenPortal“WalledGarden”OpenMobilePortalFixedASPISPFixedISPMobileIntern’lBackboneBandw’thTradingNationalBackboneColoc’n/HotellingNetworkProvisionSwitching/routingCo-axCopperFibreSwitchesandRoutersNetworkEquipmentandInfrastructureHostingRightsofWaySat.PSTN/ISDNDial-upCableFixedNetworkServicesCo-ax2.5GMobile3G2GWebsitesMobileHandsetsPDAsFixedHandsetsTVsDevicesSpecialistDevicesOperatingSystemsSpecialistLocalAppsApplicationsLocalMiddlewareSettopboxW-ASPASPMultiplexersFixedNetw’kEqpm’tInfrastructurexDSLRadioFibreCurrentareaofactivityM’waveHSIGPRSASPEDataTraditionalofflinemediaKeyareasoffutureactivity-ownedoraspartofanalliance活动地图VoiceFilms/ProgrammingMus能力分析模型01234EXNBW能力分析模型01234EXN评估分析模型FinancialHumanPhysicalBrandCultureReputationSupportCommercial&MarketingAssetoperationsAssetoptimisationRegulation&politicalCustomeroperations评估分析模型FinancialHumanPhysicalBr流动模型Source:FSIproject,1998ServicerequirementidentifiedEaseofcontactforenquiryInitialcontactenquiryMarketingmaterialPaymentalternativesAccountsetupNoadditionalchargesNobillingenquiriesrequired流动模型Source:FSIproject,1998S市场细分模型IrregularRiskaverseRegularxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx市场细分模型IrregularRiskRegularxxxx市场细分模型(2)4.8%Retention(%)LifetimeNPV£100mYoungWealthyMid-WealthyRetiredsaversMid-AffluentYoungAffluentStudents市场细分模型(2)4.8%RetentionLifetime市场细分模型(3)………………Segmentby:lowrelevancehighrelevance市场细分模型(3)…Segmentby:lowrelevMargin(Marketingefficiency)PATSalesXSalesAssetsXAssetsDebt+EquityXDebt+EquityEquityXPAT-dividendPATAssetturnover(Productionefficiency)CapitalleverageEquityleverageRetentionratioROA(operatingefficiency)ROC(capitalefficiency)ROE(equityefficiency)Equitygrowthrate(sustainablegrowth)Margin(Marketingefficiency)PROCprofitcapitalemployedexceptionalfixedassetsrevenuecostsworkingcapitalvolumedebtorspricecreditorsunitcoststockfixedcostsfixedassetsmarketsharemarketsizemarketgrowthindustrycompetitorssuppliersbuyerssubstitutespotentialentrantsROCprofitcapitalemployedexcep成长分担矩阵ABFDEGC=$30millionsalesBusinessUnitsProduct-Markets252015105010x5x3x2x1x0.5x0.3x0.2xRelativeMarketShareMarketGrowth(%)CashCowStarDogQuestion成长分担矩阵ABFDEGC=$30millionsal成长展示矩阵CompanyAvs.SelectedPeersMostRecentFYECFROI-CoCHistoricalRealAssetGrowth10%5%0%-5%-10%10%5%0%-5%-10%CompanyCCompanyBCompanyDCompanyFCompanyACompanyGCompanyHCompanyE