Unit6航空服务英语课件

Unit6VIPService

Unit6Unit6VIPServiceLesson1Lesson2Lesson3Unit6Lesson1Lesson2Lesson3Lesson1VIPServiceVIPService（贵宾服务）Task①Listenandrepeatthefollowingwords.1.

gymnasticsn.体操

2.

judge n.裁判

3.tired adj.劳累的

4.

claim v.要求、索取、认领5.baggage n.行李

6.attendant n.服务员、随从7.

excellent adj.优秀的WordsStudy:Lesson1VIPServiceLesson1VIPServiceTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.gymnastics__________________

2.attendant___________________

3.

baggage__________________

4.

excellent____________________5.

claim_______________________

6.

judge____________________

体操服务员优秀的认领劳累的裁判WordsStudy:Lesson1VIPServiceTask②PleLesson1VIPServiceTask③Listenandwritedownthewordsyouhear.1.___________________

2.___________________

3.___________________

4.___________________

5.___________________

excellenttiredjudgeattendantclaimWordsStudy:Lesson1VIPServiceTask③LisLesson1VIPServiceTask④Listenandfillinthemissingwords.1.Areyoufeeling________aftertheflight?2.

Iam_________tohelpyou.3.That’smy__________.

4.

_____________________Icandoforyou?5._________isMr.Brown.

tiredherepleasureThisAnythingelseWordsStudy:Lesson1VIPServiceTask④LisLesson1VIPServiceTask②Listenandtrytocompletethedialogue:VIPServiceA:Excuseme,areyouMr.Brown,thegymnasticsjudge?B:Yes,Iam.A:IamJane.Iamheretohelpyou,areyou_________________aftertheflight?DoyouneedarestintheVIPlounge?B:OK.ButIhaven’t___________mybaggageyet.A:Itdoesn’tmatter.Youmayhavearestintheloungeandgiveyour____________________tome.I’lldothatforyou.B:Thankyou.Ihaveonlyonebaggage,adarkbluetravelingbag.A:Yes.Oh,hereistheVIPlounge.ThisisMr.Chen,the___________here.ThisisMr.Brown,thegymnasticsjudge.Pleasetakearesthere.B:Thanks.C:Mr.Brown,what_________you________todrink?B:Doyouhaveanygreentea?That’smyfavorite.C:Yes,wehave.Hereitis.B:Thanks.C:Mypleasure,Mr.Brown.ItlookslikethatthisisnotyourfirsttimetoChina.B:No,itisn’t.It’smythirdtime.LasttimewhenIcametoChina,ItooktheAirChinaflightaswell.C:That’sgreat.A:Thisisyourbag,Sir.B:Thankyou.It’san_______________________.A:Youarewelcome.AnythingelseIcandoforyou?B:No,thanks.feelingtiredclaimedbaggagecheckattendantwouldlikeDialogue:excellentserviceLesson1VIPServiceTask②LisLesson2MeetinganVIPLesson2MeetinganVIP（重要旅客的接机服务）Task①Listenandrepeatthefollowingwords.1.

airport n.机场2.bedifferencefrom v.与……不同

3.

terminalbuilding n.候机楼

4.sincelastMay 从去年五月

5.checkedbaggage v.托运行李

6.onthefirstfloor prep.在一楼

WordsStudy:Lesson2MeetinganVIPLesson2MeetinganVIPTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.airport__________________

2.onthefirstfloor___________________3.checkedbaggage__________________

4.sincelastMay__________________5.terminalbuilding

___________________6.bedifferencefrom____________________飞机场在第一楼托运行李从去年五月候机楼与….不同WordsStudy:Lesson2MeetinganVIPTask②Lesson2MeetinganVIPTask③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________

checkedbaggageterminalbuildingbedifferentfrom

baggagecheck

onthefirstfloorWordsStudy:Lesson2MeetinganVIPTask③Lesson2MeetinganVIPTask④Listenandfillinthemissingwords.1.__________toQingdao.2.Howisyour_________?3.Itisthe_________________IhavecometoQingdao.4.Bytheway,haveyougotany________________?5.________________,please.

Welcomeflight

second

time

checked

baggage

This

way

WordsStudy:Lesson2MeetinganVIPTask④Lesson2MeetinganVIPTask②Listenandtrytocompletethedialogue:MeetinganVIPA:Excuseme,areyouMr.Brown?B:Yes,Iam.A:I’mAnnie._________toQingdao.B:Thanksalot.A:Howisyour_________?B:Oh,justfine.ItisthesecondtimeIhavecometoQingdao.Ifindtheairportisagreatdifferencefromthelasttime.A:Yes.Thenew_________________hasjustbeenusedsincelastMay.B:It’sverynice.A:Thanks.Bytheway,haveyougotany__________________?Thebaggagebeltisonthefirstfloor.B:Oh,yes.Igotone.A:OK,thisway,please.Youmayfirsttakeaseatattheloungeandgivemeyourbaggagecheck.Iwill_______thebagforyou.B:Thankyou,Annie.A:Youarewelcome.It’smy_________.WelcomeflightterminalbuildingDialogue:checkedbaggageclaimpleasureLesson2MeetinganVIPTask②Lesson3HandlingofVIPsforDeparture

Task①Listenandrepeatthefollowingwords.1.takeaseat v.就座，坐下2.passport n.护照3.ticket n.票4.check-in v.办理登机手续5.boardingpass n.登机卡6.contact v.联系WordsStudy:7.attheboardinggate n.登机口8.board v.登机9.aisleseat n.过道座位Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.passport_________________2.board__________________3.attheboardinggate___________________4.contact_________________5.boardingpass__________________6.takeaseat____________________ 护照登机联系登机牌坐下登机口WordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

过道座位护照票7.aisleseat______________________8.passport__________________9.ticket___________________WordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________boardingpassaisleseatwindowseatcontactcheck-inWordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task④Listenandfillinthemissingwords.1.Takea_______,please.2.Herearesome____________,andalsonewspapers.3.Youcouldhelp______________.4.MayIhaveyourpassportandticket?Ishalldothe___________foryou.5.Doyouhaveany_____________tocheck?6.It’stimeto__________now.seatsnacksyourselfcheck-inbaggageboardWordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task⑤Listenandtrytocompletethedialogue:HandlingofVIPsforDepartureReceptionist:Goodmorning,Mr.Smith.I’mSophie.Passenger:Goodmorning.Receptionist:Please_____________inthelounge.Wewillhelpyou.Passenger:Thanks.Receptionist:______________,please,Mr.Smith.Wouldyoulikesomethingtodrink?Passenger:Acupofcoffee,thanks.Receptionist:Aminute,please…….Hereyouare._______________?Herearesomesnacks,andalsonewspapers.Youcould________________.Passenger:Thankyou.Iwould.Receptionist:MayIhaveyourpassportandticket?Ishalldothe__________foryou.Passenger:Ok,hereyouare.Receptionist:Doyouhaveanybaggagetocheck?Passenger:No,thanks.Iwillcarryit.Receptionist:Mr.Smith.Hereareyourpassportandboardingpass.Youpreferboardingfirstorlast?Icouldcontactwiththestaff__________________.Passenger:Toboardfirstwouldbebetter.Receptionist:OK,noproblem……Excuseme,Mr.Smith.It’stimetoboardnow.Passenger:OK,herewego.Receptionist:Thisway,please.Yourseatnumberis1B.Thefirstrow,________________.Passenger:Great.Receptionist:Haveaniceflight,Mr.Smith.Passenger:Thankyousomuch!havearesttakeaseatAnythingelseDialogue:helpyourselfcheck-inattheboardinggaleaisleseatLesson3HandlingofVIPsforUnit6VIPService

Unit6Unit6VIPServiceLesson1Lesson2Lesson3Unit6Lesson1Lesson2Lesson3Lesson1VIPServiceVIPService（贵宾服务）Task①Listenandrepeatthefollowingwords.1.

gymnasticsn.体操

2.

judge n.裁判

3.tired adj.劳累的

4.

claim v.要求、索取、认领5.baggage n.行李

6.attendant n.服务员、随从7.

excellent adj.优秀的WordsStudy:Lesson1VIPServiceLesson1VIPServiceTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.gymnastics__________________

2.attendant___________________

3.

baggage__________________

4.

excellent____________________5.

claim_______________________

6.

judge____________________

体操服务员优秀的认领劳累的裁判WordsStudy:Lesson1VIPServiceTask②PleLesson1VIPServiceTask③Listenandwritedownthewordsyouhear.1.___________________

2.___________________

3.___________________

4.___________________

5.___________________

excellenttiredjudgeattendantclaimWordsStudy:Lesson1VIPServiceTask③LisLesson1VIPServiceTask④Listenandfillinthemissingwords.1.Areyoufeeling________aftertheflight?2.

Iam_________tohelpyou.3.That’smy__________.

4.

_____________________Icandoforyou?5._________isMr.Brown.

tiredherepleasureThisAnythingelseWordsStudy:Lesson1VIPServiceTask④LisLesson1VIPServiceTask②Listenandtrytocompletethedialogue:VIPServiceA:Excuseme,areyouMr.Brown,thegymnasticsjudge?B:Yes,Iam.A:IamJane.Iamheretohelpyou,areyou_________________aftertheflight?DoyouneedarestintheVIPlounge?B:OK.ButIhaven’t___________mybaggageyet.A:Itdoesn’tmatter.Youmayhavearestintheloungeandgiveyour____________________tome.I’lldothatforyou.B:Thankyou.Ihaveonlyonebaggage,adarkbluetravelingbag.A:Yes.Oh,hereistheVIPlounge.ThisisMr.Chen,the___________here.ThisisMr.Brown,thegymnasticsjudge.Pleasetakearesthere.B:Thanks.C:Mr.Brown,what_________you________todrink?B:Doyouhaveanygreentea?That’smyfavorite.C:Yes,wehave.Hereitis.B:Thanks.C:Mypleasure,Mr.Brown.ItlookslikethatthisisnotyourfirsttimetoChina.B:No,itisn’t.It’smythirdtime.LasttimewhenIcametoChina,ItooktheAirChinaflightaswell.C:That’sgreat.A:Thisisyourbag,Sir.B:Thankyou.It’san_______________________.A:Youarewelcome.AnythingelseIcandoforyou?B:No,thanks.feelingtiredclaimedbaggagecheckattendantwouldlikeDialogue:excellentserviceLesson1VIPServiceTask②LisLesson2MeetinganVIPLesson2MeetinganVIP（重要旅客的接机服务）Task①Listenandrepeatthefollowingwords.1.

airport n.机场2.bedifferencefrom v.与……不同

3.

terminalbuilding n.候机楼

4.sincelastMay 从去年五月

5.checkedbaggage v.托运行李

6.onthefirstfloor prep.在一楼

WordsStudy:Lesson2MeetinganVIPLesson2MeetinganVIPTask②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.airport__________________

2.onthefirstfloor___________________3.checkedbaggage__________________

4.sincelastMay__________________5.terminalbuilding

___________________6.bedifferencefrom____________________飞机场在第一楼托运行李从去年五月候机楼与….不同WordsStudy:Lesson2MeetinganVIPTask②Lesson2MeetinganVIPTask③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________

checkedbaggageterminalbuildingbedifferentfrom

baggagecheck

onthefirstfloorWordsStudy:Lesson2MeetinganVIPTask③Lesson2MeetinganVIPTask④Listenandfillinthemissingwords.1.__________toQingdao.2.Howisyour_________?3.Itisthe_________________IhavecometoQingdao.4.Bytheway,haveyougotany________________?5.________________,please.

Welcomeflight

second

time

checked

baggage

This

way

WordsStudy:Lesson2MeetinganVIPTask④Lesson2MeetinganVIPTask②Listenandtrytocompletethedialogue:MeetinganVIPA:Excuseme,areyouMr.Brown?B:Yes,Iam.A:I’mAnnie._________toQingdao.B:Thanksalot.A:Howisyour_________?B:Oh,justfine.ItisthesecondtimeIhavecometoQingdao.Ifindtheairportisagreatdifferencefromthelasttime.A:Yes.Thenew_________________hasjustbeenusedsincelastMay.B:It’sverynice.A:Thanks.Bytheway,haveyougotany__________________?Thebaggagebeltisonthefirstfloor.B:Oh,yes.Igotone.A:OK,thisway,please.Youmayfirsttakeaseatattheloungeandgivemeyourbaggagecheck.Iwill_______thebagforyou.B:Thankyou,Annie.A:Youarewelcome.It’smy_________.WelcomeflightterminalbuildingDialogue:checkedbaggageclaimpleasureLesson2MeetinganVIPTask②Lesson3HandlingofVIPsforDeparture

Task①Listenandrepeatthefollowingwords.1.takeaseat v.就座，坐下2.passport n.护照3.ticket n.票4.check-in v.办理登机手续5.boardingpass n.登机卡6.contact v.联系WordsStudy:7.attheboardinggate n.登机口8.board v.登机9.aisleseat n.过道座位Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task②Pleaserememberthenewwordsasquicklyasyoucan!ThenwritedowntheChineseforeachword.1.passport_________________2.board__________________3.attheboardinggate___________________4.contact_________________5.boardingpass__________________6.takeaseat____________________ 护照登机联系登机牌坐下登机口WordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

过道座位护照票7.aisleseat______________________8.passport__________________9.ticket___________________WordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task③Listenandwritedownthewordsyouhear.1.___________________2.__________________3.___________________4.___________________5.___________________boardingpassaisleseatwindowseatcontactcheck-inWordsStudy:Lesson3HandlingofVIPsforLesson3HandlingofVIPsforDeparture

Task④Listenandfillinthemissingwords.1.Takea_______,please.2.Herearesome____________,andalsonewspapers.3.Youcouldhelp______________.4.MayIhaveyourpassport