酒店前台常用英语句子

酒店前台常用英语句子酒店前台常用英语句子酒店前台常用英语句子资料仅供参考文件编号：2022年4月酒店前台常用英语句子版本号：A修改号：1页次：1.0审核：批准:发布日期：前台常用英语句子WhatkindoftheroomwouldyouliketobookAdoubleorasingle

请问您需要什么类型的房间单人房还是双人房

Forwhichdatewouldyouliketobook?请问您要预订哪一天的？Holdthelineplease;letmecheckourroomavailabilitiesforthosedays.请别挂线，我查询下那天是否有房间Sorrytohavekeptyourwaiting.Yes,wehaveavacancyforthosedays.不好意思让您久等了，我们那天有空房TheroomrateisRMBxxincludebreakfastandsurcharge.房价是ＸＸ包含早餐服务费。ThepriceisRMBxx.WecanofferaspecialdiscounttoyouthatisRMBxx.Itwasafterx%offdiscount.房价是ＸＸ，我们为您提供Ｘ％折扣，折后价是ＸＸＲＭＢ。Letmerepeatyourreservation.Youbookonedeluxeroomforonenightfrom6/Jun-7/JunforMr.Lee.ThepriceisRMBxxincludebreakfastandsurcharge.我重复一下您的预订，李先生您预订的是豪华房一晚，６月６日入住６月７日退房，房价是ＸＸ包括早餐服务费。Yourreservationhasbeenconfirmed.Wearelookingforwardtoservingyou.Thankyou!您的预订已经确定了，我们期待为您服务，谢谢！Doyouhaveareservation?请问您有预订吗？Pleasewaitsomeminutes,Letmefindyourdetailsfromthecomputer.请您稍等，我在电脑上查询下您的详细资料。Yes,sir.Ifoundyourreservation.AdeluxeroomforonenightasRMBx/pernight.是的，先生，您预订的是豪华房住一晚，房价是ＸＸＲＭＢ。Wouldyouprefersmokingornon-smokingroom?请问您需要吸烟楼层还是无烟层呢？Pleasefillintheregistrationformandsignyoursignature.请在表格上填写您的资料并签名。Wouldyouliketopaybycreditcardorcashforthedeposit/Howwouldyouliketosettleyouraccount请问您是用信用卡还是现金付押金／请问一下您的付款方式（

如何支付）Sorrysir.Wedon’thaveanyspareroomtoday./Thehotelwasfullybookedtoday.对不起先生，我们今天没有空房。／今天预订已满。Wouldyoumindwerecommendanotherhoteltoyou./Wouldyoumindweputyouonthewaitinglist,wewillinformyouadvanceifwehavethespareroom.你需要我们推荐另一家酒店给您吗／您介意我们把您的预订放在等候名单里吗？一旦有房我们会马上通知您的。MayIhaveyourphonenumberandfaxnumber?您可以告诉我您的电话号码及传真号码吗？Theroomonlyholdforyouuntil18:00causeofit’snon-guarantee.Ifyouwanttokeepitlonger.Wesuggestyoupayforonenightchargetoguaranteeit.无担保的房间为您保留到18:00，如您需延迟入住时间，建议您支付一晚的房费作担保。Iftheroomwasguaranteed.Wewillchargethefirstroomnightfeeevenyouareno-shownorcancelled.已作担保的房间，在您预订未到或取消的情况下，我们还是需收取一晚的房间费用。Hereisyourroomkeyandbreakfastcoupon.Thebellboywillshowyoutoyourroom.Wehopeyouwillenjoyyourstaywithus.这是您的房间钥匙及早餐券，行李生会带您到房间，希望您居住愉快。Thebreakfastisfrom7:00-10:00aminwesternrestaurant.早餐用餐时间是从7:00-10:00am在西餐厅Pleaseholdtheline;Iwilltransferyourcalltotheroom.请别挂线，我帮您转到房间去。CanIconfirmyouractuallydeparturedate?

我可以确认一下您的离店日期吗？

Theroomkeyisupto12:00o’clock.Pleasecomedowntothereceptiontochangeanewkey.房间钥匙卡在１２点前有效，请您到前台更换新的匙卡。Yourbalanceisnotenough,Pleasecomedowntocashiercountertopaymoredeposit.你的余额已不多，请您到前台收银支付押金。Becauseyourroomisbookedbytravelagent,Sothatifyouwanttoextendyourstayingasthesameprice,Pleasecontacttheagencytosendyourextensionfaxtoourhotel.Otherwisewewillchargeyouashotelrackrate.因为您的房间是通过旅行社代订的，如果您想以同样价格入住，需联系旅行社传真相关订房资料，否则我们会以酒店价格收取。Certainly,Iwillsendupsomeonetoyourroom./Certainly,Iwillbringittoyourightaway.好的，我叫人到您的房间。／好的，我马上送到您的房间。Haveaniceday!/Haveagoodnight./Haveagoodjourney!祝您愉快！祝您晚安！祝您旅途愉快！Sorrysir.Ican’tunderstanditclearly.Pleaserepeatitslowlyandloudly.不好意思先生,我不是很明白,请您重复（说慢点／大声点）好吗？

Sorrysir.Idon’tunderstandit,pleasewaitamoment.Iwillbringm