软件财产管理课件

SoftwareAssetManagementManagingITInvestmentsSoftwareAssetManagementMicrosoftLicensingInsights11,13&14March2003SoftwareAssetManagementManagSoftwareAssetManagement-SAMOverviewoftopicscovered:WhatisSAMandwhatdoesitmeantome?HowtoimplementaSAMprogramandmanageyoursoftwareefficientlyEliminateunnecessaryITspending–MicrosoftVolumeLicensingbestpracticeSoftwareAssetManagement-SAGrantsownerthelegalrighttouseoraccessasoftwareprogramUsagegovernedbyvendorslicenseagreementandcopyrightlawIntellectualpropertycopyrightremainswiththevendorWhatisasoftwarelicense?GrantsownerthelegalrighttWhyinvestinIT?Expediteachievementofbusinessgoals

Workfaster+

Improvequality+

Minimisecost =CompetitiveAdvantageWhyinvestinIT?ExpediteachiSoftwareAssetManagementComprehensiveapproachtoimprovingROI Twofocusareas:Minimisecostsandinvestments;andMeetandexceedbusinessrequirementsSoftwareAssetManagementComprTotalCostofOwnershipTheCostingModelOnly12%ofthetotalcostspentons/wandh/w18%20%100%24%18%2%6%12%SupportMgtHW/SWDevCommsEnduserDowntimeTCOTotalCostofOwnershipTheCosEarlySAMAttemptsSetofprocedurestoidentifyusageIgnoredfinancial/contractual/technicaldetailsWhydidearlyattemptsfail?SAMwasseenpurelyanITissueLackofconsiderationoftheneedsoftheorganisationasawhole->SAMshouldtoucheverypartofyourorganisationEarlySAMAttemptsSetofproceUpperManagementWhenadministeredintelligently:PromotecommunicationandcoordinationProvideperformancecriteriaDefinesresponsibilityForceplanningKeyPlayersUpperManagementKeyPlayersPurchasing&AccountingProcurementRecordkeepingAccountsPayable(AP)Q:CanAPdeterminewhethertopayinvoice?IsthevendorhonouringallTerms&ConditionsMaintenancecontractsbeenapprovedAgreementcancelledKeyPlayersPurchasing&AccountingProcureITadministration/helpdeskNegotiatebetterlicensingdealsImprovesdecisionsonupgradesandsupportAssistwithdeploymentProactivenotreactiveMaximisehelpdeskservicesKeyPlayersITadministration/helpdeskKeyEndUsersDefinesenduservsITresponsibilitiesEducateonITpolicyandproceduresGivesaninsightintoITStrategyPromoteconsistencywiththeend-userWhydidweupgrade?KeyPlayersEndUsersKeyPlayersWhyisSAMimportant?LicenseComplianceVendorsnormallyviewunintentionalmisusesympatheticallyMustdemonstratecomplianceeffortsIntentionalnon-compliancenottoleratedTheCostPublicembarrassmentSubstantialfinancialpenaltiesPersonalliabilityforcompanydirectorsWhyisSAMimportant?LicenseCWhyisSAMimportant?DecreaseRisks:AcquisitionRisksUnauthorisedpurchaseoflicensesLicensespurchasedbutnotreadilylocatableOverpaymentoflicensefeesWhyisSAMimportant?DecreaseWhyisSAMimportant?Distribution/DeploymentRisksLackofcontroloverwheresoftwareisinstalledUnauthorisedduplicationofsoftwareMonitoring&ReportingRisksSoftwareusageisoutsidelicenseconditionsUnderlicensedproductsOverlicensedproductsWhyisSAMimportant?DistributSAMPitfallsPurchasinganelectronicmonitoringtool withoutaSAMprograminplace‘Silverbullet’solutionsSAMeffortsarelikelytostall

SAMPitfallsRecommendedApproachAssessyourowncircumstancesLooktoaphasedimplementationAdoptthemostappropriateelementsaseverybodyisdifferent:SmallBusinessMultiNationalPublicSectorPrivateEntityRecommendedApproachPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingDefineresponsibilitiesPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFivePlanningandBudgetingIdentifybusinessobjectivesAssessinfrastructureneedsIdentifyexistingresourcesResearchavailableopportunitiesCapturewithinbudgetPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFivePlanningandBudgetingAcomprehensivebudgetshouldincorporate:Hardware&softwareTrainingDevelopmentManagementSupportDowntimeSupportDowntimeManagementTrainingHW/SWComm/DevPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDefineResponsibilitiesContractual:Master-EnrollmentholderWhoisresponsiblefor:ImplementingSAMPlanning&budgetingMonitoringcomplianceDevelopingSAMpolicy

&proceduresAppointasoftwaremanager?

‘Sendsastrongsignal’PhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingDefineresponsibilitiesPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveEstablishProceduresPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProcurementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveCASESTUDYDecentralisedconstructioncompanyNoclearprocurementpolicy;purchasesalsoondecentralisedlevel.PurchaseofFPP,OpenOver-licensedonseveralapplications,

under-licensedonOfficeproProcurementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveQ:Howcanweaddressthis?A:InvoiceverificationHaveallITrelatedinvoicesforwardedtoITdeptpriortopaymentAsprocessevolvesdevelopalinkwithacctspayableProcurementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDeploymentAccesstosoftwareislimitedAuthorisationforloadingisdefinedProducttobeloadedisclearlystipulatedSoftwareregisterupdatedonceinstalledHomeusageismanagedDisposalofoldmediacontrolledPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveManagementPitfallsUseofspreadsheetsorsmallcustombuiltdatabaseProcessalmostguaranteedtofailasitbecomestocomplexandonerousPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveRecommendationLooktoadedicatedownership managementtoolcapturing:WhatwasoriginallypaidRecurringcostsHowandwherewasitacquiredH/w&s/winterdependencies-OEMReferencetosoftwarelicenselibraryManagementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveEstablishgoodrecordkeepingsystemsHardwareInventorySoftwareinUseInventoryLicenseInventoryMediaInventoryManagementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveManagementCASESTUDYEuropeanMediagroupSuspectedofbeinguncompliantLARhadsystemproblems30%oflicensesunderwrongcontract.PhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveQ:Howcanweaddressthis?A:

ReconcilePOtoinvoiceandlicenseconfirmationWhyadoptthistypeofapproach?PhysicaldeliverabletocontrolpaymentResellerfocusesonprocessingaspaymentdependsonitMoreefficientthanamacrolevelassessment

IdentifieserrorsclosetowhentheyoccurManagementPhaseOnePhaseTwoPhaseThreePWhatismy‘ProofofLicense’?Acceptable‘proofoflicense’isdeterminebythemethodinwhichthesoftwarewasprocured.Forexample:Retail/OEMproduct:CertificateofAuthenticity(COA)Volumelicensingproduct(Select/Open):On-LinelicenseconfirmationsPurchaseOrdersInvoicesResellerconfirmationsWhatdoesnotconstituteProof?PhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveWhatismy‘ProofofLicense’ProofofLicenseforRetailProductsAsoftheLaunchofXPPriortoXPPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProofofLicenseforRetailPrProofofLicenseforOEMProductsOperatingSystemsApplicationsPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProofofLicenseforOEMProduProofofLicenseforVolumePurchasesOpenSelectandEnterprisePhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProofofLicenseforVolumePuHistoricalProofofLicenseforSelect(priortoe-License)PhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveHistoricalProofofLicensefoPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingAppointaS/wManagerPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopPolicyNeedtoaddress:

PlanningH/wands/wretirementAcquisitionLicenseDocumentation

InstallationVersionControl

Compliance

Auditing.Policiesshouldhavethreatofdisciplinarysanctionsassociatedwiththem.

PhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopPolicySignedbyallemployeesandcontractorsMadeaconditionofemploymentDocumentedontheIntranetPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingAppointaS/wManagerPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveEmployeeEducationTargeteducationatallemployeesProgramshould:Explains/wcodeofethicsandSAMpolicyDiscusss/wpiracyandwhyit’saproblemExplainthehiddencostsofillegalsoftware

CombinewithotherITrelatedissuesBackingupuserdataInternetandEmailuseSecurityPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingAppointaS/wManagerPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveAnassessmenttodeterminecomplianceInternalorexternalShouldberegular-atleastannuallyUseofadiscoverytoolProvidessecondhalfofthedataneededRedeployassetsnotbeingutilisedRemedyanyunderlicensingSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveSelectingatoolLimitedlistoftoolsNotanendorsementGASP5Suite

SMSExpressSoftwareManager

ZenWorksPCProfile

MSIA(Microsoft)SelfAssessmentPhaseOnePhaseTwoPhaseThreePMSIAReportExampleMSIAReportExampleOneMinuteSAMTakeAwaySAMisaprocessnotaneventShouldtoucheverypartofyourorganisationAvoid‘silverbullet’solutionsLooktoaphasedapproachFinancial,contractualandtechnicaldatajustasimportantasusagedataOneMinuteSAMTakeAwaySAMisSoftwareAssetManagement-SAMOverviewoftopicscovered:WhatisSAMandwhatdoesitmeantome?HowtoimplementaSAMprogramandmanageyoursoftwareefficientlyEliminateunnecessaryITspending–MicrosoftVolumeLicensingbestpracticeSoftwareAssetManagement-SAMicrosoftLicensingSpecificsSoftwareAssuranceClientAccessLicenses(CALs)PerServer/Seat/ProcessorInternetConnectorCoreCALSelectTheOpenLicenseprogramMicrosoftLicensingSpecificsSoftwareAssuranceFocusedon:

StreamliningadministrationReducingacquisitioncostsCorrectingformerinequitiesProductimplementationandsecurityPredictablebudgetingPromotingprogramconsistencySoftwareAssuranceStreamliningAdministrationEliminatestheneedtomaintainnumerouslicenseconfirmationsReplacesaconfusingcollectionofupgrades– VersionUpgrade–

CompetitiveUpgrade

–License–

ProductUpgrade

–SoftwareAssurance–

LanguageUpgrade

–L+SA–

UpgradeAdvantageStreamliningAdministrationEliClientAccessLicenses(CALs)KeyPoints:Neededtoaccessserversoftwarewithanotherdeviceeg.PC,workstationorterminalIsnotsoftware!It’salegaldocumentthatgrantsaccesstotheservicesoftheserverIsaseparatelicenseandisnotpartofanyoperatingsystemeg.Windows95/98orNTClientAccessLicenses(CALs)KClientAccessLicensesPerServerPerSeatPerProcessorInternetConnectorCoreCAL5optionsforlicensingserverclients:ClientAccessLicensesPerServClientAccessLicensesPerServer

OnlyWindows2000ServerCALCALCALServerLicenseClientAccessLicensesPerServClientAccessLicensesPerSeatServerLicenseServerLicenseWindows2000ServerSQLServer2000Exchange2000SystemManagementServer2.0MicrosoftMobileInfoServerSharePointPortalServerCALCALCALCALClientAccessLicensesPerSeatClientAccessLicensesPerProcessorHostIntegrationServer2000InternetSecurityAccelerationServer2000BizTalkServer2000ApplicationCentre2000CommerceServer2000SQLServer2000MicrosoftOperationsManagerVendorsPartnersCustomersInternetFirewallInternalClientsProcessorLicenseClientAccessLicensesPerProcClientAccessLicensesInternetConnectorsInternetConnectorLicenseCustomersInternetFirewallProvidesaccesstoanunlimitednumberofanonymoususersovertheInternetClientAccessLicensesInternetCoreCALsLicenseservercomponentsacrossalldesktopswithinthefirewallIncludesaCALfor:WindowsServerExchangeServerSystemManagementServerSharePointPortalServerCoreCALssoldwithSoftwareAssuranceattachedClientswillalwaysbelicensedregardlessoftheserverversiondeployedCoreCALsLicenseservercomponOEMLicensingNoadditionallicenseneededtouseolderversionoperatingsystemifOEMisWindowsXPPro However,endusersmaynot:Usemultipleversionssimultaneously

TransferWindowsXPProtoa3rdpartyRestrictionsonrentingandleasingremovedfromWindowsXPProEULA

Networkinstallationnowpermitted–supportsimplementationenhancementsinWindowsXPOEMLicensingProgramsBenefits:InstantaccesstosoftwareEasytounderstandValuableinvestmentBroadrangeofsoftwaretitlesavailableConvenientlicenseacquisitioneSelectelectroniclicensedeliveryMicrosoftSelectProgramsBenefits:MicrosoftSeOpenSubscriptionLicense4differentOpenLicenseflavours:OpenBusiness:Initialorderminimumof5licensesOpenVolume:Initialorderminimumof150ptsperpoolOpenSubscriptionLicense(OSL)SeenextslidesMulti-yearOpen(MYO)SeenextslidesOpenSubscriptionLicenseOpenSubscriptionLicenseRequiresminimumof5pc’sFacilitatesstandardisation:MicrosoftOfficeProfessionalMicrosoftWindowsProfessionalupgradeCoreCAL–cannowselectwhichcomponentsarecoveredDuringthetimeoftheagreementyourPCcountmayincreaseordecreaseAnnualpaymentFixedrentalpriceperPCatdifferentPriceLevels-basedonyourdesktopcount:3yearrentalperiod-buyoutoptionattheendofthesubscriptionIncludesSoftwareAssurance(L&SA)MultiplesubsidiariescanpurchaseunderthesamesubscriptionFaciliateseaseofadministrationOpenSubscriptionLicenseRequiMultiYearOpen-MYO TargetMarketAnotheroptionIfyouwereplanningtogoforOpen+SASmall/MediumCompanywishingtostandardiseononeormoreoftheplatformproducts–5to250Pc’sTypeofLicense

PerpetualLicenseSpreadpaymentsover3years

@0%Finance

SAIncludedPricecheaperafter3years–canthenbuySAonly2Types–Volume&EnterpriseMultiYearOpen-MYO TargeeOpeneOpen-ElectronicLicenseDelivery

OpenLicenseofferselectroniclicensedelivery,fortrackinglicenseconfirmations

eOpenallowsyouto:-ViewOpenLicenseinformationforoneormoreauthorisationnumbers-Createandretainpersonalisedviewsoflicensepurchasehistoryinformation-ViewOpenLicensepurchasesmadeinmorethan180countries

eOpeneOpen-ElectronicLicenseOpen–screenshoteOpen–screenshotQuestionsyoushouldaskyourselfQuestionsyoushouldaskyourself:Howeasyisitforyouremployeestocopysoftware?Doyouhavestandardapplicationsinplace?Whatsoftwareisbeingused?DoyouhaveenoughCALs?Doyouhaveenoughlicensesforallthesoftwareinuse?Doesitalltallyup(softwarelicensestosoftwareinuse)?Consider:SoftwareAssuranceOpenLicenseSubscriptionMicrosoftwanttohelpQuestionsyoushouldaskyour软件财产管理课件SoftwareAssetManagementManagingITInvestmentsSoftwareAssetManagementMicrosoftLicensingInsights11,13&14March2003SoftwareAssetManagementManagSoftwareAssetManagement-SAMOverviewoftopicscovered:WhatisSAMandwhatdoesitmeantome?HowtoimplementaSAMprogramandmanageyoursoftwareefficientlyEliminateunnecessaryITspending–MicrosoftVolumeLicensingbestpracticeSoftwareAssetManagement-SAGrantsownerthelegalrighttouseoraccessasoftwareprogramUsagegovernedbyvendorslicenseagreementandcopyrightlawIntellectualpropertycopyrightremainswiththevendorWhatisasoftwarelicense?GrantsownerthelegalrighttWhyinvestinIT?Expediteachievementofbusinessgoals

Workfaster+

Improvequality+

Minimisecost =CompetitiveAdvantageWhyinvestinIT?ExpediteachiSoftwareAssetManagementComprehensiveapproachtoimprovingROI Twofocusareas:Minimisecostsandinvestments;andMeetandexceedbusinessrequirementsSoftwareAssetManagementComprTotalCostofOwnershipTheCostingModelOnly12%ofthetotalcostspentons/wandh/w18%20%100%24%18%2%6%12%SupportMgtHW/SWDevCommsEnduserDowntimeTCOTotalCostofOwnershipTheCosEarlySAMAttemptsSetofprocedurestoidentifyusageIgnoredfinancial/contractual/technicaldetailsWhydidearlyattemptsfail?SAMwasseenpurelyanITissueLackofconsiderationoftheneedsoftheorganisationasawhole->SAMshouldtoucheverypartofyourorganisationEarlySAMAttemptsSetofproceUpperManagementWhenadministeredintelligently:PromotecommunicationandcoordinationProvideperformancecriteriaDefinesresponsibilityForceplanningKeyPlayersUpperManagementKeyPlayersPurchasing&AccountingProcurementRecordkeepingAccountsPayable(AP)Q:CanAPdeterminewhethertopayinvoice?IsthevendorhonouringallTerms&ConditionsMaintenancecontractsbeenapprovedAgreementcancelledKeyPlayersPurchasing&AccountingProcureITadministration/helpdeskNegotiatebetterlicensingdealsImprovesdecisionsonupgradesandsupportAssistwithdeploymentProactivenotreactiveMaximisehelpdeskservicesKeyPlayersITadministration/helpdeskKeyEndUsersDefinesenduservsITresponsibilitiesEducateonITpolicyandproceduresGivesaninsightintoITStrategyPromoteconsistencywiththeend-userWhydidweupgrade?KeyPlayersEndUsersKeyPlayersWhyisSAMimportant?LicenseComplianceVendorsnormallyviewunintentionalmisusesympatheticallyMustdemonstratecomplianceeffortsIntentionalnon-compliancenottoleratedTheCostPublicembarrassmentSubstantialfinancialpenaltiesPersonalliabilityforcompanydirectorsWhyisSAMimportant?LicenseCWhyisSAMimportant?DecreaseRisks:AcquisitionRisksUnauthorisedpurchaseoflicensesLicensespurchasedbutnotreadilylocatableOverpaymentoflicensefeesWhyisSAMimportant?DecreaseWhyisSAMimportant?Distribution/DeploymentRisksLackofcontroloverwheresoftwareisinstalledUnauthorisedduplicationofsoftwareMonitoring&ReportingRisksSoftwareusageisoutsidelicenseconditionsUnderlicensedproductsOverlicensedproductsWhyisSAMimportant?DistributSAMPitfallsPurchasinganelectronicmonitoringtool withoutaSAMprograminplace‘Silverbullet’solutionsSAMeffortsarelikelytostall

SAMPitfallsRecommendedApproachAssessyourowncircumstancesLooktoaphasedimplementationAdoptthemostappropriateelementsaseverybodyisdifferent:SmallBusinessMultiNationalPublicSectorPrivateEntityRecommendedApproachPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingDefineresponsibilitiesPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFivePlanningandBudgetingIdentifybusinessobjectivesAssessinfrastructureneedsIdentifyexistingresourcesResearchavailableopportunitiesCapturewithinbudgetPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFivePlanningandBudgetingAcomprehensivebudgetshouldincorporate:Hardware&softwareTrainingDevelopmentManagementSupportDowntimeSupportDowntimeManagementTrainingHW/SWComm/DevPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDefineResponsibilitiesContractual:Master-EnrollmentholderWhoisresponsiblefor:ImplementingSAMPlanning&budgetingMonitoringcomplianceDevelopingSAMpolicy

&proceduresAppointasoftwaremanager?

‘Sendsastrongsignal’PhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingDefineresponsibilitiesPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveEstablishProceduresPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProcurementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveCASESTUDYDecentralisedconstructioncompanyNoclearprocurementpolicy;purchasesalsoondecentralisedlevel.PurchaseofFPP,OpenOver-licensedonseveralapplications,

under-licensedonOfficeproProcurementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveQ:Howcanweaddressthis?A:InvoiceverificationHaveallITrelatedinvoicesforwardedtoITdeptpriortopaymentAsprocessevolvesdevelopalinkwithacctspayableProcurementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDeploymentAccesstosoftwareislimitedAuthorisationforloadingisdefinedProducttobeloadedisclearlystipulatedSoftwareregisterupdatedonceinstalledHomeusageismanagedDisposalofoldmediacontrolledPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveManagementPitfallsUseofspreadsheetsorsmallcustombuiltdatabaseProcessalmostguaranteedtofailasitbecomestocomplexandonerousPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveRecommendationLooktoadedicatedownership managementtoolcapturing:WhatwasoriginallypaidRecurringcostsHowandwherewasitacquiredH/w&s/winterdependencies-OEMReferencetosoftwarelicenselibraryManagementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveEstablishgoodrecordkeepingsystemsHardwareInventorySoftwareinUseInventoryLicenseInventoryMediaInventoryManagementPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveManagementCASESTUDYEuropeanMediagroupSuspectedofbeinguncompliantLARhadsystemproblems30%oflicensesunderwrongcontract.PhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveQ:Howcanweaddressthis?A:

ReconcilePOtoinvoiceandlicenseconfirmationWhyadoptthistypeofapproach?PhysicaldeliverabletocontrolpaymentResellerfocusesonprocessingaspaymentdependsonitMoreefficientthanamacrolevelassessment

IdentifieserrorsclosetowhentheyoccurManagementPhaseOnePhaseTwoPhaseThreePWhatismy‘ProofofLicense’?Acceptable‘proofoflicense’isdeterminebythemethodinwhichthesoftwarewasprocured.Forexample:Retail/OEMproduct:CertificateofAuthenticity(COA)Volumelicensingproduct(Select/Open):On-LinelicenseconfirmationsPurchaseOrdersInvoicesResellerconfirmationsWhatdoesnotconstituteProof?PhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveWhatismy‘ProofofLicense’ProofofLicenseforRetailProductsAsoftheLaunchofXPPriortoXPPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProofofLicenseforRetailPrProofofLicenseforOEMProductsOperatingSystemsApplicationsPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProofofLicenseforOEMProduProofofLicenseforVolumePurchasesOpenSelectandEnterprisePhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveProofofLicenseforVolumePuHistoricalProofofLicenseforSelect(priortoe-License)PhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveHistoricalProofofLicensefoPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingAppointaS/wManagerPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopPolicyNeedtoaddress:

PlanningH/wands/wretirementAcquisitionLicenseDocumentation

InstallationVersionControl

Compliance

Auditing.Policiesshouldhavethreatofdisciplinarysanctionsassociatedwiththem.

PhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopPolicySignedbyallemployeesandcontractorsMadeaconditionofemploymentDocumentedontheIntranetPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveDevelopingaSAMprogramPhaseOnePlanningandBudgetingAppointaS/wManagerPhaseTwoEstablishProceduresProcurementDeploymentManagementPhaseThreeDevelopPolicyPhaseFourEmployeeEducationPhaseFiveSelfAssessmentPhaseOnePhaseTwoPhaseThreePPhaseOnePhaseTwoPhaseThreePhaseFourPhaseFiveEmployeeEducationTargeteducationatallemployeesProgramshould:Explains/wcodeofethicsandSAMpolicyDiscusss/wpiracyandwhyit’saproblemExplainthehiddencostsofillegalsoftware

CombinewithotherITrelatedissues