酒店花工岗位职责

Roomtohaveagreatstart成的开Florist花工HotelLevel:店级JobBand:位级

IV99

Department:门ReportsTo:属级

Division务HousekeepingAssistantHousekeeper,ExecutiveHousekeeper房主，理家行管OVERVIEW职位概述

Responsibleforthefloraldecorationthroughouthotelandforattendingtheflowershop.Provideaconsistentfloralproductthatmeetsthehotel’spresentationstandards,forguestrooms,publicareas,restaurants,functionroomsandspecialoccasions.负责整酒店的饰工作照看花。向客、公共域、餐、多功厅和特场合提符合酒外观标准的格一致花卉产。AtInterContinentalHotels&Resortswewantourgueststofeelspecial,cosmopolitanandInKnowwhichmeansweyouto:

Becharmingbybeingapproachable,havingconfidenceandshowingrespect.Stayinthemomentbyunderstandingandanticipatingguests’needs,beingattentivetakingownershipofgettingdone.Makeitmemorablebybeingknowledgeable,sharingstoriesandshowingyourstyletocreatemomentsthatmakepeoplefeelspecial.在洲酒及假，我们希望宾客感觉风格独特、时尚现代和入洞悉这意味们需要：

亲切、满自信体现尊来展现有力你。理解和测宾客需要、到细心到、具人翁精、把事办好，持注下见多识、分享历、展你的风来创造人感觉别的时，做到令人难。DUTIESANDRESPONSIBILITIES作职责

Preparesarrangements/vasesforguestrooms,functionsandpublicareas为客房活动和共区域备插花花瓶。Replaces,maintainsanddeliversarrangements/vasesasrequired按要求换、保和派送花和花。Maintainsflower/arrangementscontainerscleanandingoodcondition保持花和插花器的干和完好

Attendstooutsidecustomersguestscourteously,promptlywhilemaximizingsales礼貌并时地招外来客，同时力对其销售工。Preparesfloralarrangementsforin-houseweddingparties,asrequired按要求在酒店行的婚准备插。

Assistsintakinginventoriesofequipmentandflowers协助对备和花进行盘。Maintainsworkingandequipmentinproperstateofcleanlinessandrepair负责工区域和备的清与修缮Reportsguestcomplaintstosuperiorimmediately及时向级汇报人的投情况。ComplieswithHotelhealth,safetyandadherestoconductpersonalgroomingandhygienestandards遵守酒的健康安全和生政策并按规的标准意个人表和卫。Attendsmeetingsandtrainingsessionsasrequired按要求加会议培训活。ACCOUNTABILITY责任范围Numberofemployeessupervised管理的员DirectN.A.直接

无IndirectN.A.间接

无AnnualOperatingProfit/PayrollBudget–年度经营润和薪金算

N.A.无Metrics–主要绩效标

N.A.无DecisionMakingResponsibilities(DecisionRights)–决策职责决策)﹣

WithinauthorityasassignedforHotelBandrolePageof3第2页，3页

酒店职级所拥职权范QUALIFICATIONSANDREQUIREMENTS任职要求RequiredSkills–技能要求

Communicationskillsareutilizedsignificantamountoftimeinteractingwithothers;demonstratedabilitytointeractwithcustomers,employeesandthirdpartiesthatreflectshighlyonthehotel,thebrandandtheCompany.拥有在他人交时大多时间所用的沟技能；全代表店，品和公司顾客，工和第方交往的能。Abletospeak,andwriteEnglish具有说读和写语的能。Qualifications–学历

HighSchoolororequivalent高中或当的学Experience–经验

1yearrelatedexperience,oranequivalentcombinationofeducationexperience.拥有年相关工经验，与此相的教育相关工经验结的背景Thestatementsinthisjobdescriptionareintendedtodescribetheessentialnatureandlevelofworkbeingperformed.Theynotint