企业商务英语口语培训课件

1、商务英语口语商务英语口语表示随声附和的句式Youre right. Thats it. Thats right.Quite right. Absolutely.Certainly.Sure.Definitely.Of course.Exactly.Great. Fine. No problem.表示随声附和的句式Youre right. Definit给自己争取思考时间或进行解释的表达法As everybody knows,As we all know As far as I am concerned,When it comes to (career plans),You know,Well,

2、 let me see,I mean, What I mean is thatThats to say,给自己争取思考时间或进行解释的表达法As everybod要求对方重复的表达Pardon, could you repeat the question?Sorry, I didnt catch what you said. Would you please say it again?I missed your point. Sorry, I dont quite follow you.I dont quite see what you mean. Do you mean? 要求对方重复的表达

3、Pardon, could you rep（1）开始谈话When it comes to doing sth. , is undoubtedly the most important. I have several reasons: 1) When doing , different people have different choices. Some people will say , but, as far as Im concerned, .If you ask me what is important when doing , the first thing that crosses

4、 my mind is .We have several ways to do . The first, （1）开始谈话When it comes to doing How to becomes a popular topic in our daily lives. As to this question, I have several suggestions. Firstly, In order to do well, some things should be considered, for example, or something else. As far as I am concer

5、ned, is important to consider when doing .When a lot of factors should be taken into consideration, - . But considering , is the most important thing to consider. How to becomes a popular to（2）发表观点as far as be concerned, in ones opinion/eyes/mind, from ones point of view, as for sb./as to sb., when

6、it comes to , it seems to sb. that, I am of the opinion that ,（2）发表观点as far as be concerneI suppose/I think, according to , as regards to , concerning , in regard to, in relation to, regarding to,I suppose/I think, with regard to, with respect to, My points are as follows: , I have the following con

7、sideration. I have the following points. There are 3 things to consider. I think we need to consider 2 aspects. There are 4 points I want to say.with regard to, （3）有条不紊In the first place, . In the second place, . In the third place, .To begin with, . Moreover, . Finally, .For one thing, . For anothe

8、r, .Firstly, . Secondly, . Thirdly, .The first . The second . The third First of all in the second place last but not least（3）有条不紊In the first place, .（4）因果关系because, then, therefore, hence, so, accordingly, since, consequently, thus as a result, as for, due to, because of, for the reason, owing to,

9、 thanks to, now that, result in, contribute to, lead to, on account of (the fact that ) （4）因果关系because, then, therefor（5）比较关系similarly, likewise, equally important, in comparison with, despite, unlike, whereas, while, still, otherwise, instead, at the same time, in the same way, the same as , compar

10、ed to/with, similar to, on the contrary, on the other hand, in/by contrast, differ from, different from, in contrast to, and yet, but yet conversely, even so, not only but also （5）比较关系similarly, likewise, eq（6）转折关系but, yet, however, unless, instead, unlike, though, although, despite, nevertheless, o

11、therwise, after all, as a matter of fact, different from, in spite of, on the contrary, on (the) one hand, on the other hand, except for, in contrast, even so/though （6）转折关系but, yet, however, unle（7）表示列举namely, for example/instance, take for example, such as, for one thing, for another, on one hand,

12、 on the other hand, to illustrate, to give another example, a case in point, that is （7）表示列举namely, for example/ins（8）表示解释that is ， that means , it means that , what I mean is that （8）表示解释that is ， that means （9）结束话题therefore, finally, accordingly, so, consequently, thus, hence, briefly, above all,

13、as a result, in short, in a word, in brief, to be brief, in conclusion, as a result, in general, on the whole, all in all, in all, by and large, generally speaking, in summary, to conclude, to sum up, to summarize （9）结束话题therefore, finally, accAll in all, is of great importance when doing .Anyway, i

14、s essential when doing . Only after we do , can we To sum up, should be put at the first place when doing .Before I close, let me just summarize the main points. All in all, is of great impo(1) 开始讨论的常用句式Shall we make a start?Wed better start/begin.Right, lets begin.So, the first item we have to disc

15、uss is(1) 开始讨论的常用句式Shall we make a s(2) 结束讨论的常用句式I think that just covers everythingBefore we close, let me just summarize the main points.It looks that weve covered all the main points.To sum up,In one word,.To draw a conclusion,In short,(2) 结束讨论的常用句式I think that just开始一个论题Shall we begin with would

16、 you like to introduce this item? When we talk about/mention 开始一个论题Shall we begin with 结束一个论题Right, I think that covers the first item.Shall we leave the item?Lets move on to the next item Now, we come to the question of 结束一个论题Right, I think that cove(3) 打断对方时常用的句式Can I say something here?Sorry to i

17、nterrupt you, but I thinkExcuse me, may I interrupt?Just a moment, but(3) 打断对方时常用的句式Can I say someth(4) 评论对方观点常用的句式Thats (very) interesting.Thats a good/ excellent / important point/ idea.I see what you mean.Sounds reasonable.Im sure wed all agree with that.(4) 评论对方观点常用的句式Thats (very) i(5) 表示赞同的常用句式

18、I totally agree.I couldnt agree more.Thats just how I feel.Thats exactly my opinion.Thats just what I was thinking.Thats absolutely true.I couldnt have put it better myself.You are right.Thats true.Im 100% behind you.(5) 表示赞同的常用句式I totally agree.(6) 表示不赞同的常用句式Im afraid I couldnt agree with you.You m

19、ust be joking.I dont think so.I see your point/what you mean, but in my opinionWell, it dependsPerhaps, but dont you think that I suppose thats true in a way, but I guess you could be right, but dont you think ?(6) 表示不赞同的常用句式Im afraid I cou(7)要求对方重复的常用句式I dont see what you are getting at.I am not su

20、re what you are saying.Would you please repeat it?Would you mind saying it again?(7)要求对方重复的常用句式I dont see wha(8) 转移话题常用的句式Lets move on to the next item.The next question on the topic card isNow lets come to the question ofLets stop talking about(8) 转移话题常用的句式Lets move on to (9) 发表个人意见常用的句式In my opini

21、on, we shouldIn my view,As far as I am concernedFrom my point of view.It seems to me thatI hold the opinion thatTo my knowledgePersonally, I believeAs I see it(9) 发表个人意见常用的句式In my opinion, (10) 表示犹豫常用的句式Er, let me see.Well, just let me think about it.Its like this, you seeHow can I put it,.Thats a/

22、an interesting/ difficult/ big question(10) 表示犹豫常用的句式Er, let me see.(11) 询问对方意见常用的句式Whats your opinion of?Whats your position on?What are your views on?How do you feel about?What do you think of/about(11) 询问对方意见常用的句式Whats your op迎接外宾迎接外宾Picking up the guest Welcoming1 Introduction2 Greetings3 Offeri

23、ng4 Hotel5 Small talk topics6Picking up the guest WelcoWelcomingOn behalf of , Im very glad to welcome you here.Its a pleasure to see you here.Welcome toThank you for coming all this way.WelcomingIntroduction Self Introduction Please let me introduce myself. ImHow do you do? My name isMay I introduc

24、e myself? ImIts a pleasure to make your acquaintance. My name isIntroductionIntroductionThird-party IntroductionIts my pleasure to introduce you to Id like to introduce you to A, let me introduce you to A, Id like you to meet This is Hes in charge of He looks after Hes our Director/Manager.Introduct

25、ionIntroductionResponsesI have heard a great deal /so much about you.I have been looking forward to seeing you in person.Seeing is believing.Would you mind exchanging your business card with me?Introduction初次见面How do you do?Very nice to meet you.Its nice to have you here.GreetingsGreetings遇到熟人Long t

26、ime no see.Great to see you again.Havent seen you for ages/some time.How have you been(doing)?Hey, man. Hows it going?How are you getting on/making out?Whats up?GreetingsGreetings正面回答Quite well/Pretty good/All right, thank you!Im doing great/good. How about you?Couldnt be better! What about you?一般回答

27、Not too bad, thanks.Same as ever.Nothing in particular. GreetingsGreetings关注气色You appear well this morning.Youre in very good looks.Youre looking really good.You dont look yourself.You have been off colour recently.GreetingsGreetingsSample Dialogue AA: Hey, man. Long time no see. Hows it going?B: Pr

28、etty good/Not too bad. Thank you! How about you?A: Same as ever! Id like to introduce you to our manager, John Smith.B: Nice to meet you, John. I have been looking forward to seeing you in person.C: Nice to meet you too, Jack. Would you mind exchanging your business card with me?B: Of course. Here y

29、ou are.C: Thank you. This is mine.Sample Dialogue AA: Hey, man. Let me help you with your luggage.May I help you with one of your bags?Our car is out in the parking lot.Theres a car waiting for you, so please come this way.Pls get in the back seat.OfferingOfferingWould you like to go to your hotel t

30、o rest and have a shower, or go to our company first? We have reserved/booked a room for you at Rongqiao Hotel. This is the hotel where youre going to stay. Shall we go to the reception desk and check in?HotelHotelYour room is on the top floor, facing the garden.How do you like this suite?If you enc

31、ounter any inconvenience, pls do not hesitate to let me know.You must be tired after such a long flight. Have a good rest.HotelHotelTravelHows your flight?You must be exhausted/ I bet youre tired.How do you like our city?Is this your first visit to?Did you have a good trip?I hope you enjoy your stay

32、 here.Small talk topicsSmall talk topicsWeatherIts a beautiful day, isnt it?Finally weve gotten a beautiful day.Im a spring/summer/autumn/winter person.Its lovely/sunny/warm/cold.How do you find our weather?It was dismal/cloudy/cold/damp/wet/ stormy/windy.Small talk topicsSmall talk topicsScheduleHe

33、re is a schedule weve prepared. I hope its suitable for you.Im wondering whether you like this plan.You can change it if you want.Small talk topicsSmall talk topicsSample dialogue B A: Mr. Hu, on behalf of TPV, Im very glad to welcome you here. Please let me introduce myself. Im Susan Wang. Nice to

34、meet you. B: Nice to meet you too, Susan. A: May I help you with one of your bags? B: Thank you! Youre so sweet. A: My pleasure. There is a car waiting for you. Pls come this way.Sample dialogue B A: Mr. Hu,Sample dialogue B A: How was your trip? B: A little tired. A: Sorry to hear that. Anyway, we

35、have reserved a room for you at Rongqiao Hotel.You can have a good rest. B: Thanks! A: So how do you find our weather? B: Its hot. When I left home, it was only ten degrees. A: Yeah, a little, but I heard its going to rain this afternoon.Sample dialogue B A: How waSample dialogue BB: Great!A: This i

36、s the hotel where youre going to stay. Shall we go to the reception desk and check in?B: OK!A: Now everything is OK. If you encounter any inconvenience, pls do not hesitate to let me know. And I will pick you up at 8:00 tomorrow morning in the hotel hall. Is it ok for you?B: Yes, thank you! See you!

37、A: See you!Sample dialogue BB: Great!Whats up?Its up to you.Thats really something!Im really different!Everyone think of changing the world, but no one think of changing himself.Lead-inWhats up?Lead-in商务电话 Making Calls1 Receiving Calls2 Transferring Calls3 Telephone Messages4商务电话 Making Calls1 RMaki

38、ng Calls确认电话Is that 01234567?Hello, （is that ）John?自报姓名This is Ada from TPV.Hello? This is Ada speaking.Making CallsMaking Calls打错电话Sorry, I must have dialed the wrong number.Im terribly sorry. Ive got the wrong number.Im sorry. Ive been mis-routed.Im sorry but this is the number I was asked to ring

39、.Making Calls告知找谁May I have Jack?I wonder if Karen is in.May/Could/Can I speak to/with Dr.Smith please?Could you please put Kelly on the phone.Could you put Kelly back on?Making CallsMaking Calls事情紧急I have something urgent to consult Kelly.I need to get in contact with Jack right away.The situation

40、admits of no delay. Could I have her mobile phone number?Could you tell me where I can reach her?Making CallsMaking Calls何时回来Can you tell me what time he will be back?When do you expect him back?What time do you think hell be free?When is a good time to catch him?Making CallsMaking Calls稍后再打来I must

41、discuss the matter with Jack himself. Ill call back later.Ill ring again one hour later.Making CallsMaking Calls告知电话Hello,01234567.Good morning. Grant Hotel. Can/May I help you?Hello,TPV. How can I help you?Receiving CallsReceiving Calls语音信箱Hello. You have reached 01234567. Im sorry Im unable to ans

42、wer your call right now. Pls leave your message after the tone. Ill get back to you as soon as I can.Thanks for calling CRI Online, pls dial the extension or press 0 to get to the operator.Receiving CallsReceiving Calls请对方稍等Just a moment/second, please. Ill see if hes in.Hang on. Ill get him for you

43、. /Ill put him on the phone.Would you mind holding for a minute. She is coming now.Receiving CallsReceiving Calls重名We have two Kays here. Which Kay do you want to talk to?By any chance do you know her department?Kay of which department?Receiving CallsReceiving Calls没有此人We dont have any Smith working

44、 here.Im sorry there is nobody here by that name.He is no longer at this company.Im sorry. Smith was transferred to our Branch Office.Receiving CallsReceiving Calls人不在Hes off today./Hes off duty/for the day.Im sorry he is not in the office/out of the office.Hes out of town./Hes on a business trip(to

45、/in Hong Kong).Hes out for lunch. Would you like to try again an hour later.Receiving CallsReceiving Calls不便接电话Im afraid hes occupied / busy / tied up now.Hes on another line at the moment.Im sorry, he has someone in his office right now.Hes in / attending a meeting now.Receiving CallsReceiving Call

46、s何时回来In two hours, I think.Im not sure, but hell probably be back by three.He should be back after lunch / very soon. Can you call back later?Receiving CallsReceiving Calls代接Can anyone else help you(with this)?Would you like to speak to someone else in the office?Would you care to speak to Lily inst

47、ead? Lily can take the call for her.Receiving CallsReceiving Calls没听清楚Pardon? / I beg your pardon.Im afraid I didnt catch your name. Could you repeat it, please?Can you speak a bit louder?Im afraid youre speaking a bit too fast. Can you speak slowly.Receiving CallsReceiving Calls线路有问题I cant hear you very well. The phone seems to be out of order.The phone seems to be out of order.Im sorry, we seem to