1378国开电大本科《管理英语3》期末纸质考试(第三题阅读选择)题库(排序版)

1、说明： 更 新 至2021 年 7 月试题。 insects without harming the food.Pest control experts say poisons should never be used where they may enter food.They say the first line of defense against pests is to clean the places where the food is handled or stored.内部资料Floors,food preparation surfaces and tools can be di

2、sinfected with chemicals like chlorine,iodine or bromine.Food containers should be stored about half a meter off the ground and about half a meter away from any walls.Storage areas should be kept dry and clean.Containers for raw materials such as rice,wheat,etc.should be kept closed and clean.Any fo

3、odstuff split during delivery or handling should be cleared up both inside and outside the building.Pests enter a building from the outside,so pay attention to outer walls.Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a p

4、lace to live.Check that doors and windows are completely closed.Also any hole that might allow pests to enter a building should be filled.Rats can enter through a hole the size of a coin.A mouse can pass through a hole half that size. Supervisors should make a list of pest control measures to be tak

5、en by employees.This will aid the efforts and also help prepare for any inspections.In most countries,there is a food and drug administration bureau,or some agency with a similar name,which enforces rules nationwide,responsible for rules about the use of pesticides,etc.However,businesses where food

6、is stored,prepared or sold must also follow state and local health laws.Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues.People can easily access the information.1.According to pest control experts,why should poisons n

7、ever be used in food companies?答案A.Because they may enter food.2.What is the first line of defense against pests?答案B.To clean the places where food is handled or stored.3.How can floors,food preparation surfaces and tools be disinfected?答案C.With chemicals.4.Why should attention be paid to outer wall

8、s?答案A.To prevent pests from entering a building from outside.5.What dose the passage mainly talk about?答案C.How to control rats and insects without harming the food. 短 文A question that often troubles food companies is how to control problems like rats and insects without harming the food.Pest control

9、 experts say poisons should never be used where they may enter food.They say the first line of defense against pests is to clean the places where the food is handled or stored.内部资料Floors,food preparation surfaces and tools can be disinfected with chemicals like chlorine,iodine or bromine.Food contai

10、ners should be stored about half a meter off the ground and about half a meter away from any walls.Storage areas should be kept dry and clean.Containers for raw materials such as rice,wheat,etc.should be kept closed and clean.Any foodstuff split during delivery or handling should be cleared up both

11、inside and outside the building.Pests enter a building from the outside,so pay attention to outer walls.Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live.Check that doors and windows are completely closed.Also

12、 any hole that might allow pests to enter a building should be filled.Rats can enter through a hole the size of a coin.A mouse can pass through a hole half that size. Supervisors should make a list of pest control measures to be taken by employees.This will aid the efforts and also help prepare for

13、any inspections.In most countries,there is a food and drug administration bureau,or some agency with a similar name,which enforces rules nationwide,responsible for rules about the use of pesticides,etc.However,businesses where food is stored,prepared or sold must also follow state and local healthla

14、ws.Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues.People can easily access the information.1.Where,according to Pest control experts,should poisons never be used?答案B.Where there are few rats.2.From the text,we know t

15、hat like chlorine,iodine or bromine are all 答案C.fruits3.Outer walls are built .答案A.to prevent pests from entering a building from outside.4.Why is it necessary for supervisors to make a list of pest control measures?答案C.To help control pests and help prepare for any inspection.5.The responsibilities

16、 of a food and drug administration bureau is .答案A.to set up rules about the use of pesticides and enforces them all over the country.短文DOOR-KNOCKINGDoor-knocking is the most effective way of making face-to-face community contact,but it has become a lost art.With the recent focus on customer privacy,

17、door-knocking seems like an intrusion into other peoples lives.But those who try it for the first time are usually surprised by the pleasant reception they receive.Here are some suggestions that will help you promote your services face-toface.内部资料BEGINWITHADOOR HANGERTry leaving a door hanger two da

18、ys before you go door-knocking.It should briefly describe the project and say thatsomeonewill be around in person.WEAR AN OFFICIAL NAME TAGDoor-knockers should wear name tags with the logo of their organization.The best name tags will also include a color photo and the name of the caller.HAVE PEOPLE

19、 KNOCK THEIR OWN BLOCKSThe easiest way to do door-knocking is to try your local area first.Being a neighbor creates an immediate connection with the person answering the door; after that,everything else is easy.FINDA GOOD EXCUSE TO DOOR-KNOCKA short survey about local concerns or a current project i

20、s a good excuse.Figure out responses for varioussituations.What if the person who answers the door cannot speak English?What if a child answers the door?TThe best times to knock are usually Saturdays.On other days,after dinner is ideal.When someone answers the door,smile and introduce yourself;say y

21、ou are a volunteer and,if it helps,state where you live.Give the name of your organization and,briefly,the reason for the visit.Tell the person what they need to do and how their actions will benefit themselves and others.If a person hesitates,emphasize benefits youve already mentioned and then,if n

22、ecessary,add further benefits.If a person agrees,follow up immediately.If possible,get a donation,a signature,or a promise.Record names,addresses,e-mail addresses,phone numbers,and responses to questions on the spot.You wont remember them later!1.Why does the author say that door-knocking has become

23、 a lost art?答案B.People focus on privacy increasingly,so door-knocking seems like an intrusion into other peoples lives2.Which step should be firstly taken when you try door-knocking?答案C.Leave a door hanger3.What does the underlined phrase on the spot mean?答案A.without delay4.Which time is not appropr

24、iate for door knocking?答案B.Monday morning.5.Who will receive pleasant reception when they try door-knocking?答 案C.A neighbor who does good preparation and has significanlt project to introduce.短：文Human Resources Management (HRM) is the process of managing people and theirIn managing people,staffing i

25、s the most important component of HRM.It needs to make guidelines and procedures for hiring and placement.Staffing also involves the management of employees on matters like monitoring of holidays,absences,health and safety,disciplinary action,and dismissal.Another important element of HRM in managin

26、g people is keeping the employees in the company.The training of employees to enable them to improve their career development is very important.Good HRM policies ensure that there are clear regulations which show the pay levels for the different positions in an organization.It is important for the s

27、taff to know the career path,pay,training and other opportunities that are available tothem.Performance management is another important component of HRM.The reason for this is that many employers use it to evaluate career improvement and to determine pay increases.The secondary role of HRM is the ma

28、nagement of the relationships among people in an organization.This includesstaffwithindepartmentsas well as across the whole organization.The relationship between staff and managementisanimportantfactorinthesuccessofanorganizationItdecides how fast an organization will realize their goals.The focus

29、of HRM is the people within an organization.Regular planning,monitoring and evaluation are important for the success of HRM.Successful management ensures that all employees know their role,career development and also feel part of an organization.操作提示： 通过题干后的下拉框选择题目的正确答案。1. is/are important in the su

30、ccess of a business.答案B.The process of managing people and their relationships2.The most important component of HRM is 答案A.staffing3.According to the passage,it is important for the employees to know the career path,pay,training and other opportunities through 答案B.policies4.We can use to evaluate ca

31、reer improvement and to determine pay increases.答案C.performance management5. is NOT mentioned in the text about the success of HRM.答案C.Training短文Im Michael Bush, Managing Director of Hoogle Engineering.I am pleased to welcome you here to our website and Id like to tell you a little about the company

32、 and its organization.Hoogle Engineering was set up in 1960.It was divided into several departments at that time,such as the sales department,marketing department,and production department.Lots of managers were employed to manage it all.2018年 1 月试题、 Fortunately things are different now.Sixty people

33、are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business.The market is global so we need to make contact with customers worldwide,not just locally.But in the old days we were all in different departments and never spoke to eac

34、h other.We had a tall structure.Traditionally we had people at the first level on the shop floor,manufacturing products according to the instructions which they were given.Then you had a supervisory level of people who supervised them every day.Then you moved up to the middle management,who were doi

35、ng the tasks of getting new business,and then you had the senior management team and then you had the board,who decided the business strategy.So there were a lot of levels in the company in the old days actually.The structure today is that we form teams within teams to place people who can manufactu

36、re a product.Each team has members that can manufacture different products.The actual teams now are self-managing,so we dont even have team leaders.Youve got the teams,and then youve got two people,only two people,who are what you答案Jthe twentieth century22.There are many different of management in a

37、 tall structure.答案 evels23.People in a flat structure usually work in .答案teamsAllofthefollowingstatementsaretrueaccordingtothe passage EXCEPT that ring短文Im Michael Bush, Managing Director of Hoogle Engineering.I am pleased to welcome you Fortunately things are different now.Sixty people are employed

38、 by Hoogle and communication between But in the old days we were all in different departments and never spoke to each other.We had a tall gto uhadtheseniormanagementteamandthenyouhadtheboardwhodecidedthebusinessstrategySothere factureaproductEach 1.Hoogle Engineering was set up in .答案B.the twentieth

39、 century2.There are many different of management in a tall structure.答案B.levels3.People in a flat structure usually work in .答案C.teams4.All of the following statements are true according to the passage EXCEPT that .答案B.the author thinks the two structures have the same functions5.The best title for

40、the passage is AOrganizationStructureinHoogle Engineering试题Im Michael Bush,J Managing Director of Hoogle Engineering.I am pleased to welcome you ll Fortunately things aredifferent now.Sixty people are employed by Hoogle and communication between But in the old days we were all in different departmen

41、ts and never spoke to each other.We had at all gto the instructions which they were given.Then you had a supervisory level of people who supervised them then you had the senior management team,and then you had the board,who decided the business strategy.Sothere were a lot of levels in the company in

42、 the old days actually.The structure today is that we form teams within teams to place people who can manufacture a product.Each team has members that can manufacture different products.The actual teams now are self-managing,so we dont even have team leaders.Youve got the teams,and then youve got tw

43、o people,only two people,who are what you think of as management.This is generally called flat structure.26.Who is telling the information about Hoogle Engineering? 28.Why is it necessary to make contact with customers worldwide?答案Because the market is global.29.Which of the following statements is

44、NOT true?答案The speaker thinks the two structures have the same functions.30.What kind of organizational structure was Hoogle Engineering?试题Of all the family members ,grandparents are probably the least valued.They are just the people who have always been around.They make a fuss over the children in

45、the family,showoff to their friends the achievements of this child or that child,and show countless pictures of new babies.Grandfathers can fix anything and grandmothers always have homemade biscuits around.When you are small,it is fun to stay with your grandparents because they always let you do th

46、ings you cant do at home,and of course,they buy you things.They are always able to baby-sit because they dont go out much and actually prefer to see their grandchildren.They are usually good for a small loan now and then that does not need to be paid back because they turned it into a gift.You respe

47、ctfully listen to their advice but do not follow it because they are old and do not understand how things are in this day and age.You thank them politely for what they do for you,and then do not call or visit them until you need something else.And,of course,you never tell them how dear they are to y

48、ou because they know how you feel about them anyway.Then all of a sudden,they are no longer there to do the things that only grandparents can do,and you find yourself wishing that you had told them what they meant to you as people and not as grandparents.21.What is the position of grandparents in th

49、e family?答案IThey are the least important members of the family.22.What do grandparents never do?答案ITelling their grandchildren how dear they are to them.23.Why dont children need to payback the loan from their grandparents?答案Grandparents turn the loan into a gift.24.Why dont children take their gran

50、dparentsadvice?答案Their advice is not of any help in the present situation.25.How do children feel after their grandparents died?m Father Christmas is very kind and hearted.He gets to the top of each house and climbsdown the chimney into the fireplace.He fills each of the stockings with Christmas pre

51、sents.Of course,Father Christmas isnt real.In Jim and Kates house,Father Christmasis really Mr Green.Mr Green doesnt climb down the chimney.He waits until the children are asleep.Then he quietly goes into their bedrooms and fills their stockings with small presents.When they were very young,Mr Green

52、 sometimes wore a red coat.But he doesnt do that now.The children are no longer young,and they know who“Father Christmasreally is.But they still put their stockings at the end of their beds.26.Christmas Eveis 27.Father Christmas often puts presents ,答案linto childrens stockings28.When the children we

53、re very young, .When the children are older,they ,30.Father Christmas comes into the house through the 试题Quality control is a series of activities that ensure and improve the quality of products and service.内部资料The term quality control came into common use in the 1950s because of W.Edward Deming.His

54、 FourteenPoints have become the bible for quality control specialists.When the post-war world returned to regularmanufacturing,Deming said that inspecting product quality after they were made was unacceptable.Instead,heproposed a process known as statistical quality control.It would use closely moni

55、tored performance measuresto control quality while a product was being made.The goal of statistical quality control was to gather data thatwould allow for the constant improvement of manufacturing processes.This would in turn improve qualitycontrol. waspossiblefortheworkerstoworkhardtoproducethehigh

56、estquality If strong leadership is the term for managers in a quality environment,then empowerment is the key concept forworkers in Demings system.Improved education and training are key factors in reaching employees andmaking them believe that their increased participation in the work process is an

57、 essential part of improvingquality.Involvement,participation,and teamwork are seen as absolute must haves if a quality workplace is to becreated.The Japanese were the first to use Demings Fourteen Points,and made great success.As an example,one Japanese factory doubled production in just one year a

58、nd was expecting to gain an additional 25 percent control was a significant issue.By that time,Japanese firms such as Honda and Sony were taking over large portions of the American consumer market while it took most American firms until the 1990s to put quality 1.According to W.Edward Deming,what is

59、 the best time to control product quality ?答案C.During the production process.2.When there are quality failures,where does W.Edward Deming think the blame lies?答案C.In the tools.3.Which of the following will not help to create a quality workplace?答案A.Working alone.DuringwhichperiodweresomeJapanesefirm

60、swinningAmericanconsumermarketsover American firms?5.According to the passage,which of the following statements about quality control is NOT correct?答案B.Quality control can be done within one department.试题页The 2014 Ebola outbreak is the largest in history and the first Ebola outbreak in Test Africa.