怎样开启及服务红葡萄酒（中英文）

1、POLICY & PROCEDURE No.: FB SOP / 016政策与程序No.: 016Date: 01 / 01 / 2006日期：No. of page: 1/2页数：Originating Department: Western Restaurant发布部门：西餐服务Supersede P & P No.: NA取代政策号码：Subject 主题： How To Serve Red Wine怎样服务红葡萄酒POLICY目的1.1 The restaurant manager overseeseach phase of service provided to the custom

2、ers. 餐厅经理应兼顾每一个提供给顾客的服务环节1.2 Distinctive Sofitel feature: in Class A hotels, a sommelier helps customer select a wine.定义索非特的特点：在酒店里员工应帮助顾客选择葡萄酒SCOPE范围Operation Staff服务人员PROCEDURE程序3.1Ensure correct glasses are placed on the table确保正确的杯具摆放在餐桌上- Red wine glass should be used for red红葡萄酒用红葡萄酒杯，他比白葡萄酒杯大

3、。具体样式根据餐厅的情况而定wine, it is bigger than white wine glass,style varies depending on outlet. - For some special French red wines weare using special glasses对一些特别的法国红葡萄酒应选用特别的酒杯3.2Collect the bottle of wine that has been ordered 选取被点的葡萄酒-When collecting the wine, we shouldcheck: Name &vintageto ensure th

4、at itcorresponds with what the guesthas ordered.当取酒时应检查名称，年份以确保其正确性- Check if Label is not ripped. 检查酒标是否有破损- Bottle is clean.酒瓶干净3.3 Present the bottle in full name酒瓶展示 fromthe right hand side在右手边进行 3.3 Holding the neck of the bottle with your hand firmly,angle the bottle and cut the foil below it右

5、手牢牢的握住瓶颈，倾斜酒瓶，割去锡皮-The foil cut should be clean cut and below the lip on the neck of the bottle割去锡皮时应在瓶颈处的瓶盖处-When inserting the corkscrew, we should hold the bottle firmly and by the neck在插入酒钻时应注意牢牢的握住瓶颈。3.4 Utilizing the level extract the cork slowly without popping it. 利用杠杆的力量将木塞慢慢取出- Be careful

6、not to break the cork注意不要折断木塞-Slowly until 1/2 inch from the end of the cork take between finger and thumb and extract gently ensuring not to pop the cork慢漫的直到距木塞底部1/2英寸处用大拇指和食指将木塞取出注意不要发出响声POLICY & PROCEDURE No.: FB SOP / 100政策与程序No.: Date: 01 / 01 / 2006日期：No. of page: 2/2页数：Originating Department

7、: Food&Beverage发布部门：Supersede P & P No.: NA取代政策号码：Subject 主题： How To Open and Serve Red Wine怎样开启及服务红葡萄酒3.5 Wipe the neck of the bottle with the cork擦拭瓶口-We wipe the neck of the bottle to remove the debris/sediment我们擦拭瓶口是为了除去碎屑3.6 The service cloth is folded into a pad and placed along the palm of th

8、e right hand, the end of which is free to fold around the bottom of the wine bottle服务巾叠好，部分放在右手掌中，剩余部分包裹葡萄酒瓶底部-Wrap the cloth around the bottle to prevent drip of wine服务巾包裹葡萄酒瓶底部是防止酒滴出3.7 Give a taste of wine to the host. Pour only as small amount of wine into the glass for this purpose, from the ri

9、ght hand side在右手边给主人倒酒品尝，仅仅倒一点-Pour a taste of wine for host to tray to check: The wine is of good quality. 给主人倒酒品尝是为了检查酒质-When pouring the wine, you should ensure: Bottle firmly held. Label facing customer. Neck of bottle doesnt touch glass在倒酒时必须确保：酒瓶握牢，酒标对客，瓶颈不碰到酒杯3.8 Wait for the hosts sign that

10、it is to his satisfaction 等候主人表示他的满意-The host normally indicates the wine is to his satisfaction by that: He will say so. Nod/acknowledge主人通常会用一些方法表示他的满意：语言，点头，手式3.9 Serve ladies first, then gentlemen and host last, always commencing from the hosts right&progressing anti-clockwise.先女士后男士，主人最后。自主人右手开始逆时针进行Fill glasses half full Twist the bottle as you finish pouring-1/2 twist clockwise每杯倒五成满，在倒酒时注意收瓶时旋转半周-When serving the guests, you should follow the order: Ladies first in order of seniority anti-clockwise. Gentle