山西广播电视大学管理英语2Unit5 形考成绩-单元自测5（10分）答案

1、试卷总分:100 得分:100一、选择填空：阅读下面的对话或句子，从A、B、C三个选项中选出一个能填入空白处的最佳选项。 Whats your view on our questionnaire ?_Id like to go there.With my pleasure.First of all .Wed better change our question order.答案:C2.?Our company is doing a customer service questionnaire .May I take you a moment? ? ? ? ? ? ? ? ? ? ? ? .It

2、 doesnt matterBy all meansI have no idea答案:B3.?Thank you very much for answering our questions.?It really helps our market research a lot.?_I am sorry to hear that.Its my pleasure.I dont think so.答案:B4.Id like to_ that the?staff member?who served me didnt really seem to know what he was doing.point

3、outpoint atpoint in答案:A5.The Jiahe Community Service Center is about to _ service for videdprovideproviding答案:B6.二、阅读理解：阅读下面的短文，根据文章内容进行判断，正确写“T”错误写“F”。Questionnaires: Advantages & DisadvantagesEvery coin has two sides and questionnaires are no different. With questionnaires, the advant

4、ages outweigh the disadvantages.Advantages of QuestionnairesCompared to face-to-face interviews, questionnaires are cheaper forcollecting data from a large number of respondents. Also, questionnaires are easy to analyze, and computer software can easily complete data entry and make tables for nearly

5、 all surveys. Questionnaires are familiar to most people as nearly everyone has had some experience completing one. Questionnaires reduce bias when there are no clues to affect the respondents.Disadvantages of QuestionnairesOne main disadvantage of questionnaires is the possibility of low response r

6、ates which reduces our confidence in the results. Another disadvantage is they provide little flexibility for the respondents. Whats more, many times the respondent is not the same person you sent thequestionnaire to. Finally, questionnaires are not suitable for some people. For example, a survey to

7、 a group of poorly educated people might not work because of reading problems.?The advantages of questionnaire are more than disadvantages.Questionnaire is the cheapest way for collecting data from respondents.Questionnaires have the advantage of being analyzed easily through the computer software.Questionnaire is suitable for everyone.The respo