《管理学原理》英语教学课件CHAPTER9UnderstandingWorkTeams

1、CHAPTER 9Understanding Work Teams第1页，共14页。Group Decision MakingGroupthinkGroup-shift第2页，共14页。GroupthinkNorm for consensus overrides the realistic appraisal of alternative courses of actionResults in poor decisionse.g., Bay of Pigs Invasion, Watergate cover-up, Challenger DisasterAntecedentsHigh leve

2、l of cohesionStressful decision-making contextExternal pressure, tight budgets, recent failures第3页，共14页。Symptoms of GroupthinkIllusion of invulnerabilityBelief in inherent morality of the groupCollective rationalizationsStereotypes of other groupsSelf-censorship /Pressure on dissentersIllusions of u

3、nanimityEmergence of self-appointed mind guards第4页，共14页。Minimizing GroupthinkAvoid isolating the groupBring in outside expertsCritical evaluations/Devils advocateRole is to question assumptions and offer divergent perspectivesOpen climateLeader invites and accepts divergent thinkingAvoid being direc

4、tiveStrong leader speaks last or not at all第5页，共14页。Why Have Teams Become So Popular?Evidence suggests teams typically out-perform individuals on tasks requiring multiple skills, judgment, & experienceTeams have the ability to quickly assemble, deploy, refocus & disbandEnables management to increase

5、 employee participation and motivation第6页，共14页。Creating High-Performance TeamsSize - less than 10-12 membersProper mix of abilities and skillsTechnical expertiseProblem-solving skillsDecision-makingInterpersonal skillsEffective role allocationCohesionShared leadership and active participationAccount

6、ability (reduces social loafing)Self-assessmentDevelopment of high mutual trust第7页，共14页。2022/8/3郭志文 2001 Copyright8Self-Managed TeamsTeams who take on responsibilities of their former supervisors.Autonomy in decision makingEmpowered to implement solutionsIncreased job satisfactionDepends on group no

7、rms, task type, employee KSAs第8页，共14页。CommonPurposeTeamwork ProcessesConflictEfficacySpecificGoalsSocialLoafing第9页，共14页。Strong Increasein ProductivityModerate Increasein ProductivityNo Significant Effecton ProductivityDecrease inProductivityCohesivenessAlignment of Group and Org. GoalsHighLowCohesiv

8、eness-Productivity RelationshipHighLow第10页，共14页。Turning IndividualsInto Team PlayersSelectionRewardsTraining第11页，共14页。第12页，共14页。第13页，共14页。其实，世上最温暖的语言，“ 不是我爱你，而是在一起。” 所以懂得才是最美的相遇！只有彼此以诚相待，彼此尊重，相互包容，相互懂得，才能走的更远。相遇是缘，相守是爱。缘是多么的妙不可言，而懂得又是多么的难能可贵。否则就会错过一时，错过一世！择一人深爱，陪一人到老。一路相扶相持，一路心手相牵，一路笑对风雨。在平凡的世界，不求爱的

9、轰轰烈烈；不求誓言多么美丽；唯愿简单的相处，真心地付出，平淡地相守，才不负最美的人生；不负善良的自己。人海茫茫，不求人人都能刻骨铭心，但求对人对己问心无愧，无怨无悔足矣。大千世界，与万千人中遇见，只是相识的开始，只有彼此真心付出，以心交心，以情换情，相知相惜，才能相伴美好的一生，一路同行。然而，生活不仅是诗和远方，更要面对现实。如果曾经的拥有，不能天长地久，那么就要学会华丽地转身，学会忘记。忘记该忘记的人，忘记该忘记的事儿，忘记苦乐年华的悲喜交集。人有悲欢离合，月有阴晴圆缺。对于离开的人，不必折磨自己脆弱的生命，虚度了美好的朝夕；不必让心灵痛苦不堪，弄丢了快乐的自己。擦汗眼泪，告诉自己，日子还

10、得继续，谁都不是谁的唯一，相信最美的风景一直在路上。人生，就是一场修行。你路过我，我忘记你；你有情，他无意。谁都希望在正确的时间遇见对的人，然而事与愿违时，你越渴望的东西，也许越是无情无义地弃你而去。所以美好的愿望，就会像肥皂泡一样破灭，只能在错误的时间遇到错的人。岁月匆匆像一阵风，有多少故事留下感动。愿曾经的相遇，无论是锦上添花，还是追悔莫及；无论是青涩年华的懵懂赏识，还是成长岁月无法躲避的经历愿曾经的过往，依然如花芬芳四溢，永远无悔岁月赐予的美好相遇。其实，人生之路的每一段相遇，都是一笔财富，尤其亲情、友情和爱情。在漫长的旅途上，他们都会丰富你的生命，使你的生命更充实，更真实；丰盈你的内心，使你的内心更慈悲，更善良。所以生活的美好，缘于一颗善良的心，愿我们都能善待自己和他人。一路走来