服装工厂质量评估指导手册范本

1、 . . 55/55服装工厂质量评估指导手册 日期：服装工厂评估指导手册All factories engaged in the production of Arcadia Group Plc merchandise must meet minimum standards in each of the following areas:所有从事生产Arcadia集团商品的工厂必须满足以下方面的最低要求1. Employment Ethics雇佣道德2. Health & Safety practices健康和安全保障3. Technical Competence, relative to the

2、 product they will produce生产相关产品的技术能力4. Quality Assurance systems质量保证系统All suppliers to the Arcadia Group Plc must be familiar with these minimum standards, and must accommodate visits by Arcadia Group Plc personnel or their appointed agents to evaluate and audit a factorys compliance.所有Arcadia的供货商都

3、必须熟悉这些最低要求，并且为对工厂进行评估的Arcadia人员或其指定的人员提供协助。* Suppliers are reminded that all premises involved in manufacture are subject to these standards. This includes any subcontracted processes. (Subcontracting is processes beng carried out by another factory unit.)这些标准涵盖工厂的所有方面，包括外发转包生产工序(即由其它工厂承担的生产工序)* Sub

4、contracting must be declared at the time of order placement 外发转包工序必须在合同签定时注明清楚* Manufacturing processes conducted from domestic premises are not acceptable to Arcadia Group Plc. (Exceptional cases must have written approval of an Arcadia Group Plc Brand Director, prior to order placement). Arcadia不接

5、受家庭作坊承担的生产工序(除非在下定单之前已得到Arcadia的书面确认)The attached Self Evaluation Form should be submitted to Arcadia Group Plc by a supplier proposing a new factory, or as an initial stage in the audit and approval process of any existing factory.所附之自评问卷必须在举荐一个新厂时或评估任何现存工厂的初期由供货商呈送Arcadia* A new factory will not b

6、e approved, unless minimum requirements are achieved.任何新厂只有满足这些最低要求，才可被接受* Existing factories must consistently achieve the minimums 现存工厂必须一贯满足这些最低要求* If a shortfall is highlighted, an action plan to rectify this must be agreed Timescales must be agreed appropriate to the nature and degree of the is

7、sues.对任何不符合点，工厂必须同意在适当的期限采取改正措施You should be aware that all details given will be verified through an audit process and will include interviews with some of your workers.注意：你们所填的此份问卷中的所有细节将会在评估中加以确认，包括访问你们的一些工人去确认。* All information given will be treated in confidence.所有提供的数据将被Self Evaluation自我评估Part

8、 I Supplier Code of Conduct第一部分供货商行为准则 * The factory must declare its understanding of And compliance with the Arcadia Group Plc Supplier Code of Conduct. 工厂必须声明他们明白且将遵守Arcadia的供货商行为准则* They should sign and date the first document on page 6. 他们必须在文件的第6 页签名并注明签名日期* Declare any area in which they are

9、unable to comply immediately.申报他们不能立刻遵守的地方* Offer a timescale in which the above could be rectified (not more than six months).并提供改正的时间表(最长不超过六个月)* Complete history / customer base / product工厂历史/客户/产品数据Part II Employment Ethics 第二部分雇佣道德Part III Health & Safety Practices第三部分卫生和安全保障* Complete this sec

10、tion to highlight areas which falls outside the Arcadia Group Plc minimum standards.请完成此部分，并注明不能满足Arcadia最低要求之处* When a tick appears in the shaded box, your existing practices fall outside Arcadia Group Plc minimums and must be reviewed.当你们在带阴影方格中打“”时，这意味你们当前的行为不符合Arcadia的要求，必须加以检讨Part IV Technical

11、Competence & Quality Assurance Systems第三部分技术能力和质量保障系统 Complete the following sheets in your own words detailing -请用自己的语言详细完成以下部分-1. Organisation chart组织图2. Key processes主要生产工序3. Subcontractors外发转包厂4. Outline your Quality Assurance Systems质量保证系统架构5. In Process Controls生产过程控制Use diagrams and flow char

12、ts wherever possible, use additional sheets if required.可能时请运用图表和流程图；需要时，可加附页Part V第四部分* Photographs of the premises and all principal areas of operation.设备和主要生产工区的照片PART I第一部分Arcadia Group Supplier Code of Conduct供货商行为准则When customers buy our goods they must be sure that they have been produced und

13、er acceptable conditions. That means the goods must have been produced :当顾客在购买我们的产品时，他们必须确信所买产品是在可接收的条件下生产的。即这种产品的生产是：* Lawfully, through fair and honest dealing;合法、公正和诚实的* Without exploiting the people who made them;没有剥削生产工人的* In decent working conditions; and工作条件是合理的* Without damaging the environm

14、ent没有损害环境的We have asked you to follow this code. (In this code “you” means the supplier, the manufacturer or any other person involved in supplying goods to Arcadia Group companies.) The code is backed up by a process of self evaluation and independent inspections to make sure you comply with it.我们已

15、要求你们(指供货商，工厂或其它任何为Arcadia提供产品的人员)遵守这一准则，并将通过你们的自评和独立的外部评审而得到验证。The code is designed to be fair, achievable, and easy to check, and to promote the ongoing development of our suppliers.这一公平，可执行且易于检查的行为准则，将有助于供货商之持续发展 Legal Requirement法律要求At all times you must meet the legal requirements of the countri

16、es in which you are working. 任何时候你们都必须遵守生产所在国的法律Employment 雇佣要求Wages, working hours, entitlements and deductions包括工资、工作时间、权利与收入扣减等方面You must meet the local laws on conditions such as minimum wages, hours of work, overtime and deductions.必须符合当地有关最低工资，工作时间，加班和收入扣减方面的规定(International Labour Organisatio

17、n (ILO) Conventions 1,26,95,131 and Recommendation 85)(国际劳工组织条款第1，26， 95，131条与推荐第85条)* If no laws apply, the conditions for workers must be at least as good as the usual terms for workers in the area doing the same type of work.如果没有法律规定，工作条件必至少同等于当地通常的同类工作条件* You must give workers wage slips that th

18、ey can easily understand.必须给工人简明易懂的工资单Any deductions must be at a rate that is fair and reasonable by local standards.任何减扣工资，在当地标准下，必须是合理公平的* Overtime must be voluntary加班必须是自愿的Employing Children雇佣童工You must not employ children, other than under the ILO convention number 138 and Recommendation number

19、 146 which define a child a person younger than 15 years old.绝对不可雇佣儿童，国际劳工组织条款第138条与推荐第146条规定低于15周岁的人为儿童* Apprenticeships and education-related work are acceptable as long as the child is not being exploited, there is no risk to the childs health, education and development and you have the permissio

20、n of the childs parents. (Article 32 of the United Nations convention on the Rights of the Child)在不存在剥削，与对儿童的健康，教育与发展无危害和父母同意的条件下， 儿童可以从事学徒和勤工俭学工作。* you must check every workers documents to confirm their date of birth. If there are no official documents available, you must take all reasonable and a

21、ppropriate steps to check the childs age.必须检查工人的证件以确认其出生日期。如果没有官方的正式文件可查，则必须采一切合理的，适当的方法去查明该儿童的年龄。Forced Labour强迫劳动You must not use forced labour in your workplace or force people to work by threatening them with a penalty.禁止使用强迫劳动力或用威胁给以处罚的方法强迫工人劳动或使用囚犯(ILO Conventions 29 and 105)(国际劳工组织条款第29 和105

22、条)* You must not use forced labour (this is also known as “debt bondage”) or prison labour.严禁使用强迫劳动Disciplinary practices纪律You must not use, or threaten your workers with, physical punishment or any form of mental or verbal abuse.禁止用任何体罚，或精神与语言上的污辱威胁工人Discrimination岐视You must employ and deal with al

23、l your employees fairly and without discrimination.必须公正地、无岐视地对待所有员工(ILO Convention 111 and Recommendations 111)(国际劳动组织条款第111 条与修第111 条)* You must treat everyone fairly, regardless of their race, religion, sex or disability.所有种族、地区、性别或有残伤的员工，必须一视Freedom of association自由结社You must not prevent workers

24、from joining legal associations.不可禁止工人参加合法社团组织(ILO Conventions 87 and 98)(国际劳工组织条款第87条与98条)Health , safety and welfare健康，安全和福利Under ILO convention 155 and Recommendations 164, you must provide a safe place of work and you must meet all local laws relating to health, safety and welfare in the workpla

25、ce. This requirement also applies to any accommodation you provide for your workers.根据国际劳工组织条款第155条与推荐第164条，你们必须提供安全的工作场所，并在健康，安全和福利方面满足当地法律的要求；如果提供食宿，则食宿场所也必须安全、卫生* You must appoint a senior manager who is responsible for the health, safety and welfare of employees, and you must do all you reasonab

26、ly can to prevent accidents and injury.必须任命一各高级管理人员负责员工的健康，安全和福利方面的事宜，并且尽一切合理措施防止事故和伤害* You must prepare health and safety procedures, regularly train your workers in these procedures, and you must regularly test these procedures.必须建立健康和安全程序，并定期培训员工与测试这些程序的可执行性* There must be adequate lighting and v

27、entilation.必须有足够的照明与通风* You must provide clean drinking water必须提供洁净的饮用水* There must be adequate toilet facilities.必须有足够的卫生设施Environment环境You must dispose of all the waste that is created in your factory in line with local laws, or in a way that will not harm the environment or the local population.必

28、须以符合当地法律的方式或不会损害环境与造成污染的方式处理工厂的废料Monitoring and inspecting监察和检验You are responsible for making sure that everyone in the supply chain knows about and complies with this code of conduct.你们务必使产品供应链中的每一个人都明白并遵守这一行为准则* You must keep records to show that you are carrying our regular reviews and checks.必须保

29、持记录以证明实施了定期的检讨和检查 * Our staff or representatives may visit your factory without warning to carry out inspections.我们或我们代表会在没有事先通知的情况下检查你们的工厂* You must provide all the information we ask for to check that you are following this code.你们必须按我们要求提供证明你们执行这一准则的所有材料We will keep this information confidential我

30、们将你们提供的数据lease sign below:请在下面签名I understand and comply with The Plc Code of Conduct.我完全明白并将遵守的行为准则Acknowledge receipt of Code of Conduct YES NO已收到之行为准则？是否Can you confirm compliance with this policy? YES NO且确认将遵守这些政策？是否Please list any area in which you cannot comply, and how long it will take you to

31、 meet requirements.请列出那些你不能遵守之处，并说明需要多长时间你才能符合这些要求。Date of Compliance时间期限1) 2) 3) 4) 5) SUPPLIER NAME供货商SIGNED签名DATE: 日期FACTORY NAME 工厂SIGNED 签名DATE: 日期Supplier: Contact:供货商联络人Tel no: Fax no: Email address:： ： FACTORY DETAILS工厂明细Factory Name: Address厂名：地址：Contact 联络人 Title Town/City职务城市Tel no Postco

32、de邮政编码Fax no Country 国家Email address网址Yrs established 建厂时间How long have you worked with this supplier -你同这些供货商合作多久了Premises 物业Owned Leased自有 租借Total Operating space sqft/m Dormitory Area sqft/m建筑面积平方尺 /米宿舍面积平方尺/米Principal Product主要产品Babies Boys Girls Mens Ladies婴儿(服装) 男童(装) 女童(装) 男装 女装Non Clothing G

33、ive details非服装类之产品明细 Garment or Product服装产品Fabric or Yarn Types布匹或纱线产品Production Capacity Per month月生产能力Subcontractor capacity Per month转包厂月生产能力Min Qty Per Order Lead Time最小定单数 生产时间(Exclude fabric/yarn)(布/纱除外)Main Market & Principal Customer主要市场与客户( )% CUSTOMER: COUNTRY:客户：国家：( )% CUSTOMER: COUNTRY:

34、客户：国家：( )% CUSTOMER: COUNTRY:客户：国家：( )% CUSTOMER: COUNTRY:客户：国家：( )% CUSTOMER: COUNTRY:客户：国家：OTHERS其它Has the factory been given a copy of the Fastflow handbook?工厂是否有Arcadia之Fastflow手册？ YES NO 是否 PART II第二部分Employment Ethics 雇佣道德Employment 雇用Wages, hours of work, entitlements and deductions工资，周工作时间，权

35、利和收入扣减If the factory aware of any local government minimum wage? YES NO工厂是否知道当地政府规定之最低工资？是 否If yes, what is the minimum WKLYMTHLY是多少？每周每月What is the minimum wage paid by this factory WKLYMTHLY该厂支离付的最低工资是多少？周薪 月薪This is - Less than Equal to More than the Local Standard这是 低出 一样 超出本地标准How does this rel

36、ate to the local standard?参照当地标准，工厂所付之工资水平如何？You are reminded that auditors will require evidence to verify this. 评估员将要求 How are workers paid?如何支付工人工资？出具证据By Cash By Cheque Direct to Bank现金支票 银行付兑How often are workers paid? Weekly Monthly多久支付一次工资？每周每月Are your workers provided with an understandable

37、wage statement? YES NO有否提供给工人比较详尽且易懂之工资单？是否What deductions are made - (e.g: accomodation, tax, National Insurance, etc) give details -有哪些扣减项-(例如：膳宿，税，保险等)请列出明细 Guidance Note注意：Any deduction must be verified as a rate reasonableby local standards and must notdiscriminate任何扣减，参照当地标准，必须是合理的，且一视。What ar

38、e the average number of hours worked in a week? hours一周平均工作多少小时？小时What are the maximum number of hours (including overtime) workers asked to work per week? hours(包括加班)每周要求工人最长工作多少小时？小时Is the factory aware of a legal maximums on hours of work? YES NO工厂是否知道当地法定的每周最长工作时间是否If Yes, what is the legal maxi

39、mum? .如果是，法定最长工作小时是多少？Does the factorys hours of work comply with this YES NOIs this than the legal maximum? 是 否工厂之工作时间是否符合这一规定？ Do the workers have the right to refuse overtime? YES NO工人是否有权拒绝加班？ 是否What is the maximum amount of overtime worked per week hours每周最长加班时间有多少？小时What are the maximum number

40、 of days worked without a rest day days最长连续工作多少天才有一天休息？ 日Do workers have time off each day for lunch? YES NO第天是否有午餐时间？是 否 How long? .多久？Do workers have time each day for breaks? YES NO每天工人是否有休息时间？ 是 否How much? 多少？Are workers permitted to join lawful associations of their choosing? YES NO是在允许工人们加入他们选

41、择的合法团体？ 是 否e.g Trade Unions, Collective Bargaining, Trade associations. 例如：商业联合会，工会，商贸团体Employment of Children (Refer to Arcadia Code of Conduct) 雇佣童工(参考Arcadia行为准则)Are there workers in this factory younger than 15 years of age? YES NO厂有无15岁以下工人？是 否 Guidance Information注意：Where no national standard

42、applies, 15 is considered to be the minimum当地若无规定，则15岁是最低工作年龄What is the minimum age for working in this location/country? years本地/本国最小工作年龄是多少？岁What is the minimum school leaving age? years离开学校的最小年龄是多少？岁How is the age of a worker verified?.如何证明工人年龄？Can you provide evidence of this?你能否提供这方面证明材料？Are t

43、here any work experience programmes for school age children? YES NO是否有给学龄儿童工作经验方面的培训计划？是否The Environment环境Are there local laws regarding the environment? YES NO当地是否有有关环境方面的法律？ 是 否e.g Recycling, waste management etc例如有关再循环与废物处理等方面的法律？If yes, what aspects do they cover?如果有，他们涉与哪些方面？.How can you verify

44、 your compliance with these?如何证实你是遵守这些规定？Does this factory recycle or reuse material or treat any discharged waste? YES NO工厂是否有再循环使用物料，或废弃料处理措施？ 是 否If yes, please give details如果有，请详细说明。Do you have an environmental policy?YES NO工厂是否有环保政策？ 是 否If yes, please attach a copy to this document.如果有，请附上文件的复印件

45、PART III第三部分Health & Safety Practices健康和安全保障Is there a Senior Management representative responsible for Health & Safety of all personnel in the factory? 是否有高级管理人员负责工厂全体员工的健康和安全保障？Who? .NAME:POSITION:请给出该经理 职务Do workers have access to drinking water? YES NO工厂有否提供饮用水？是 否How many workers share each toi

46、let? Male Female多少工人共享一个卫生间？男性女性Recommended No of 推荐数量：.People Toilets Handbasins人 卫生间 洗手盆1-5 1 16-25 2 226-50 3 351-75 4 476-100 5 5The acceptable number of people per toilet are: (Basically 1 toilet+1 extra toilet per every 25 staff.This also applies to wash hand basins)原则上，至少有一个卫生间与洗手盆；每增加25人，增加一

47、个卫生间与洗手盆。Is this in line with recommendations? YES NO 工厂情况是否符合上述推荐数目？是 否Is the factory well ventilated and adequately heated/cooled? YES NO工厂是否有良好的通风与空调？是否Is the factory well heated? YES NO工厂是否有取暖设备？是否Is the factory well cooled? YES NO 工厂是否有制冷设备？是否Are the toilet/washroom facilities cleaned daily? YE

48、S NO厕所/洗手间有否每日清扫？ 是否Is the factory well lit? YES NO照明是否良好？ 是 否e.g 500-700 Lux (light levels)例如500-700勒克斯(灯光水平)Safety安全Are First Aid supplies available in the factory? YES NO工厂有无急救设施？是 否How many people are trained in First Aid? 多少员工接受过急救培训？For every 50 employees, there should be at least 1 first aide

49、r available at all times每50人应至少拥有一位全天候的急救人员What types of records are kept of injuries/accidents in this factory?工厂保存了哪些方面的伤害/意外事故记录？Minimum details should include name, date, time and details of what occurredand action taken至少记载，日期，时间，发生事件与采取的措施。Are machine guards fitted? YES NO 机器有无安全防护装置？ 是否Are th

50、ey in good condition? YES NO这些装置运作是否良好？是否If no, please give details如果不是，请详加说明Are they used as standard practice YES NO他们的使用是否规？是否Is dangerous plant equipment (e.g boilers, air receivers, electrical systems, lifting equipment etc.) checked and confirmed as safe on a periodic basis by a competent pers

51、on?厂容易引起事故的设备(如锅炉、鼓风机、电力系统，起重设备等)是否有专人定期检查以确保其安全性？The period between inspectionShould in most cases be nomore than 12 months设备检查周期至多一年Is personal protective equipment used to undertake any aspect of the work safely? YES NO生产中员工是否使用劳保用品？ 是 否Personal protective equipment includes gloves, goggles, hard

52、 hats, face masks, ear protectors, rubber boots as appropriate劳保用品，包括手套，护目镜，头盔，面罩，护耳器，橡胶靴等If yes, is the personal protective equipment used as standard practice?YES NO如果有，它们的使用是否规？是否Is the personal protective equipment in good condition? YES NO 状况是否良好？ 是 否If no, please give details.如果不是，请详细说明。Do any

53、 processes involve the use of dangerous chemicals? YES NO生产中有否使用危险化学品？ 是 否Solvents, dyes etc. Any chemical with hazard warning data on the bottle包括溶剂、染料等，任何化学品须在瓶上标明警告语Are control measures in place to prevent workers being put at risk? YES NO 有无措施防止工人涉与危险？ 是否This could include ventilation/separation

54、 from the chemical process, protective clothing etc.这包括通风，分隔化工作与穿防护服等。Fire Safety防火安全Is there an early warning system in case of emergency? e.g Fire Alarm, smoke detectors 紧急情况下，是否有预警系统？例如火警铃，烟雾探测器 If yes please give details如果有，请详叙。Are there emergency fire fightingprocedures in place? YES NO 工厂是否有了紧

55、急灭火程序？ 是 否Fire extinguishers, visibility of equipment , accessibility, when theywere last charged and have documentedfire drills been conducted includinghead ount check of evacuees诸如灭火器，消防设备的配备，安置，灌装，记录，与消防，演习，人员疏散等等If yes, please give details如果有，请详叙Are fire evacuation procedurein place? YES NO 是否有火

56、灾撤离程序？ 是否If yes, please give details如果有，请详叙Are there readily accessibleexits in the event of an emergency? Maximum distance to an exit 45 metres, where several exits exist. 18 metres where one exists发生险情时，是否确有紧急出口？如果有几个出口，离出口的最大距离为45米；如果只有一个，则最大距离为18米。Do workers know the details of these evacuation

57、procedures? YES NO 员工是否详尽知道险区的撤离程序？ 是否How can you verify this?.如何证明？Are the aisles/exits: Clearly marked? YES NO通道/出口是否清楚标明？ 是否Unblocked? YES NO畅通？ 是 否Unlocked? YES NO未上锁？是否Do these exits lead to a place of safety? YES NO这些出口是否通向安全场所？是否 (Exits must lead to place of safety at least 100 metres from th

58、e factory)此安全场所离工厂至少100米Are there fire escapes available for buildings over one storey high? YES NO对于1 层以上的建筑物，是否有走火通道？是否Dormitories宿舍Note: That Dormitories are deemed to be part of the working environment and should conform to all relevant factory standards.宿舍是工作环境的一部分，宿舍应符合所有相关的对于工厂的标准Location of

59、dormitories On siteOffsite 宿舍地点 厂区厂区外Number of occupants住宿人数Number of people to a room每房人数Are men and women segregated YES NO男女宿舍是否分开？是否Is there more than 50 sq. ft for each worker? YES NO人均面积是否大于50平方尺？是 否Are fire escapes available for buildings over one storey high? YES NO一层以上建筑物是否有走火通道？是 否Are ther

60、e suitable fire extinguishers available for use?YES NO有无合适的灭火器？是 否In cooking facility fire blankets are required食堂需有灭火毡。At least 1 water extinguisher per 200sq.mts每200m2须至少有一个消防栓。CO2 powder extinguishers in identified high risk arease.g Electrical switchgear高压电力开关等高危险区应配备二氧化碳灭火器。 PART IV第四部分Technica