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1、Human Resource Management, Strategy,and Competitive Advantage人力资源管理与竞争优势 .HR PlanningJob AnalysisRecruitmentSelectionWorkplace JusticeUnionsSafety & HealthInternationalCompetenceMotivationWork AttitudesOutputRetentionLegal ComplianceCompany ImageCostLeadershipProductDifferentiationTraining/Develop.P
2、erformance App.CompensationProductivity Imp.HRM and Competitive Advantage 人力资源管理与竞争优势Selection PracticesHRM PracticesPre-Selection PracticesPractices Affected by External FactorsPost-Selection PracticesEmployee-CenteredOutcomesOrganization-Centered OutcomesCompetitive Advantage.人力资源方案任务分析招聘挑选任务场所公平性
3、工会平安与安康国际化才干鼓励任务态度产出坚持依法服从公司笼统本钱指点产品差别培训/开展绩效评价薪酬提高劳动力HRM and Competitive Advantage人力资源管理与竞争优势.The Five Generic Competitive StrategiesMarket TargetType of Advantage SoughtOverall Low-CostLeadershipStrategyBroadDifferentiationStrategyFocusedLow-CostStrategyFocusedDifferentiationStrategyBest-CostProvi
4、derStrategyLower CostDifferentiationBroad Range of BuyersNarrow Buyer Segment or Niche.How Can You Gain Competitive Advantage?如何博得竞争优势Cost leadership本钱领先Product differentiation产品差别.Cost LeadershipProvide same services or products as competitors but at a lower cost.No. of units producedtotal cost of
5、productionHow to achieve this?PRODUCTIVITY. Output Productivity = - Input PRODUCTIVITYA measure of the effective use of resources usually expressed as the ratio of output to input. Input , machine, capital, energy (Factors of production) labor. How do we link each of the HRM functions to company com
6、petitive advantage?.Components of a HRM System人力资源管理系统组成Recruitment& Selection招聘Labor RelationsPay &Rewards薪酬和奖励PerformanceAppraisal &Feedback业绩评价和回馈Training &Development培训和开展.Linking HR Planning Practices to Competitive Advantage 人力资源规划实际与竞争优势相结合Effective HR Planning有效的HR规划Employee MovementsInto, W
7、ithin, and Out Of Organization Are Smooth/Less Disruptive雇员的进入、分开和公司内部挪动是平稳的很少敌对的Sound HRMDecision Making合理的HRM决策制定Transition Costs AreMinimized过度本钱最小化Select High-Quality Applicants挑选高质量的恳求人Retain High-PerformingEmployees坚持高绩效的雇员LowerCosts降低本钱IncreasedEmployeeCompetence提高雇员的胜任才干CompetitiveAdvantage竞
8、争优势.Linking Job Analysis Practices to Competitive Advantage 将任务分析实际同竞争优势相结合Effective Job Analysis有效的任务分析CompetitiveAdvantage竞争优势Job-Related HRM与任务相关的HRMCompetent, MotivatedEmployees With PositiveJob Attitudes胜任的、遭到积极的任务态度鼓励的员工Minimized HRM-RelatedLawsuits使同HRM相关的诉讼最少化.Linking Recruitment Practices t
9、o Competitive Advantage 将招聘实际和竞争优势相结合Recruit High-Quality Applicants招聘高质量的恳求人CompetitiveAdvantage竞争优势Improved ChancesOf Selecting Best Qualified提高选择最有才干的人的时机Productive EmployeesIncrease Overall Productivity有才干的员工可以提高总体消费力Training Needs AndCosts Are Minimized培训需求和本钱最低.Linking Selection Practices to C
10、ompetitive Advantage 将甄选实际同竞争优势相结合Select High-Quality Applicants甄选高质量的侯选者CompetitiveAdvantage竞争优势Productive EmployeesIncrease Overall Productivity有才干的员工添加总体消费力Training Needs And CostsAre Minimized培训需求和本钱最少Legal Costs And NegativeReputation Are Minimized法律本钱和负面声誉最小 Firm Hires Most Suitable Candidates
11、 公司雇佣最适宜 的侯选者 Rejected Applicants Feel Fairly Treated 被回绝的候选人感到受 到平等的对待.Training and Development Practices and Links to Competitive AdvantageTrainEmployees CompetitiveAdvantage Permanent Changein KSAs of New Employees Permanent Changein KSAs of CurrentEmployees Improved Employee Competence KSAs: Key
12、 Success Areas 新员工知识、技巧和才干 的耐久变化提高员工胜任资历目前员工知识、技巧和才干的耐久变化培训员工竞争优势.Linking Performance Appraisal Practices to Competitive Advantage 将绩效评价实际与竞争优势相结合Strategic Plan战略方案EffectivePerformanceAppraisal System有效的绩效评价系统Direct Behavior指点行为Correct Behavior纠正行为Monitor Behavior监视行为Input IntoEmploymentDecisions输入雇
13、佣决策Perceived FairAnd AccurateProcess觉得到的公平和准确过程ImprovedJob Performance改良任务绩效ImprovedEmploymentDecisions改良雇佣决策Minimized Litigation AndJob Dissatisfaction诉讼和任务不称心最小化CompetitiveAdvantage竞争优势.Linking Compensation Practices to Competitive AdvantageCompetitiveAdvantageEffectiveCompensationPractices 竞争优势有效
14、的薪酬实际提高本钱效率到达合法依从提高招聘和士气减少离任ImproveCostEfficiency AchieveLegal Compliance Improve Recruitment,Morale, andReduce Turnover .HR Roles in Building a Competitive Organization Management of strategic human resourceManagement of transformation and changeManagement of firm infrastructureManagement of employ
15、ee contributionFUTURE/STRATEGICFOCUSDAY-TO-DAY/OPERATIONALFOCUSPEOPLEPROCESSESSOURCE: D. Ulrich, Human Resource Champions (Boston: Harvard Business School Press, 1998). .Categories of HR Activities and Percentages of Time Spent on Them SOURCE: P. Wright, G. McMahan, S. Snell, and B. Gerhard, Strateg
16、ic Human Resource Management: Building Human Capital and Organizational Capability. Technical report. Cornell University, 1998. Transformational (5-15 %)Knowledge ManagementStrategic Redirection and RenewalCultural changeManagement DevelopmentTraditional (15-30 %)Recruitment and SelectionTrainingPer
17、formance ManagementCompensationEmployee RelationsTransactional (65-75 %)Benefits AdministrationRecord KeepingEmployee Services.The Value Chain ConceptIdentifies the separate activities and business processes performed to design, produce, market, deliver, and support a product / serviceConsists of two types of activitiesPrimary activities Support activities.A
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