实用酒吧英语

1、酒吧实用英语Part One Dialogue第一局部 情景对话第一局部 情景对话第二局部 引客入座第三局部 点菜第四局部上菜/酒水第五局部 用餐第六局部 付帐第七局部 询问第八局部 应对投诉第九局部 沉着应对 Part Two Special Vocabulary & Expressions第二局部 专业名词和用语 根本礼貌用语 根本效劳用语 常用的英文缩略语 西餐厅各部门名称用语 根本餐具名称 调味品 常见的蔬菜、水果及坚果类 烹调术语 常见西餐菜名 精选餐牌 精选酒水牌 中外流行节假日 Part One Dialogue第一局部 情景对话 Waiter 效劳员 Gues

2、t 客人 Reservation预订座位i Accepting a Reservation接受预定Waiter: Good morning/Good afternoon/Good evening. ROSE restaurant. Mary is speaking. May I help you/What can I do for you?早上好/中午好/晚上好！玫瑰餐厅，我是玛丽，我能为您做些什么？ Guest: Yes, I'd like to reserve a table for tonight.是的，我想订今晚的位。Waiter: Certainly sir. For how

3、 many persons?当然可以，先生。请问有几位呢？Guest: Six.6位。Waiter: At what time would you like it? 什么时间？Guest: 7:30 tonight.今晚7:30。Waiter: Would you like to have buffet or a la carte?您喜欢自助餐呢还是点菜？Guest: Buffet.自助餐。Waiter: Yes, sir. May I have your name and telephone number?好的，先生。请问我能知道您的名字和 号码吗？ Guest: It is Smith a

4、nd my number is 1234.史密斯，我的号码是1234。Waiter: Thank you very much Mr. Smith. A table for six at 7:30 tonight. And you'd like to have buffet. Is that right?非常感谢，史密斯先生。您订了今晚7点30分，6人位的自助餐，对吗？Guest: Yes. Thank you.是的，谢谢！Waiter: We will hold the table for fifteen minutes. And we look forward to seeing y

5、ou.您的订位超过15分钟将会被取消，我们期待您的到来。Guest: I see you, bye明白，再见。Waiter: Good morning. ROSE restaurant. May I help you?早上好，玫瑰餐厅。我能为您做些什么？Guest: What time do you open tonight?今晚你们什么时候开门？Waiter: We open at 7:30, sir/madam, and we take last order till 10:20.我们7点半开门，先生/夫人，10点20分关门。Guest: Good. I'd like to res

6、erve a table for two.很好，我想预定一张两个人的桌子。Waiter: For what time, sir/madam?什么时间，先生/夫人。Guest: Around 8:15.8点15分左右。Waiter: May I have your name?请问您的姓名？Guest: James Bound/Katherine.詹姆斯·邦德/凯瑟琳。Waiter: Would you spell your name, sir/madam?您的名字如何拼读？Guest: J-A-M-E-S James B-O-U-N-D Bound, James Bound/K-A-T

7、-H-E-R-I-N-E Katherine.J - A - M - E - S詹姆斯，B - O - U - N - D邦德，詹姆斯邦德/K - A - T - H - E - R - I - N - E凯瑟琳。Waiter: Mr. James Bound/Mrs. Katherine. Would you like to sit in smoking, non-smoking or whatever comes first open?詹姆斯·邦德先生/凯瑟琳夫人，您想坐吸烟区，无烟区还是有座位就行？Guest: We prefer a table by the window i

8、n non-smoking.最好是无烟区靠窗户的座位。Waiter: OK, Mr. James Bound/Mrs. Katherine, We'll reserve a table for 2 by the window in non-smoking around 8:15 tonight. Thank you for calling us.好的，詹姆斯邦德先生/凯瑟琳夫人，我们将为您留一张今晚8点15分无烟区靠窗的两人桌。谢谢您的来电！ii Fully Booked客满Waiter: Good evening. ROSE restaurant. May I help you?晚上

9、好，玫瑰餐厅。我能为您做些什么？Guest: Yes, I'd like to make a reservation for two at 8:00 this evening.我想订一张今晚8点两个人的桌。Waiter: I'm sorry, sir, there aren't any tables left for 8:00, but we can book one for you at 9:00.对不起，先生。8点钟的订满了，但是可以给您订9点的。Guest: No, that's too late.不行，那太晚了。Waiter: I'm terri

10、bly sorry, sir.非常抱歉。Guest: How about tomorrow evening?那明天晚上呢？Waiter: We are fully booked for tomorrow evening, and I can not guarantee anything, please be assured that we'll try our best. I hope you'll understand.我们已经接到许多预定，因而无法向您保证。但我们将尽最大努力。希望您多加原谅。Guest: I do, but I would appreciate it if

11、 you could arrange it.我明白。但是如果您能安排的话，我将非常快乐。Waiter: May I have your name and room number?请问您的姓名和房间号？Guest: David Hale, room 905.我叫大卫·霍尔，住905房间。Waiter: I'll call you when there is a free table for tomorrow evening at 8:00.如果明晚8点钟有空位我会给您打 的。Guest: Thank you very much.非常感谢。再见。Waiter: Bye.再见。 S

12、eating the Guest引客入座 Waiter: Good evening, sir.晚上好，先生。Guest: My name is Collins. I've booked a table for two for 8:00.我是科林斯，我订了两人桌，8点的。Waiter: Ah, Mr. Collins. That's right, a table for two. Would you come this way, please? Be careful of the steps.噢，科林斯先生，是的，一张两人桌，请这边走，小心阶梯。Waiter: Would you

13、 like to sit here?/How about this table?这张桌子可以吗？Guest: It's fine, thank you.很好，谢谢。Waiter: Sit down please. Shall I put on the cover to protect your coat?请坐！能否给您的西服套上西装套呢？Guest: Ah, Thank you so much. It's so nice of you!噢，非常感谢，你真好。Waiter: You're welcome. I'll bring the menu, sir.不客气，

14、我这就把菜单拿来。Waiter: Good morning, Sir. Do you have vouchers for breakfast?早上好，先生。您有早餐券吗？Guest: No.没有。Waiter: Then may I know your room number?那我能知道您的房间号吗？Guest: 1208. But what for?1208，为什么？Waiter: Because some of the room charges include breakfast. I just want to make sure if your room belongs to this

15、category. I'm sorry it doesn't.因为有些房费是含了早餐的，我想确认您的房间是不是这种，对不起，不是。Guest: That's all right.没关系。Waiter: Please take a seat, sir. Would you like to take buffet or a la carte?请坐。您喜欢自助餐呢，还是散餐？Guest: I'd like to look at the menu.我想看一看菜谱。Waiter: Here is the menu. Would you like some coffee o

16、r tea first?给您菜谱，请问先来点咖啡还是茶？Guest: Chinese green tea, please.中国绿茶。Waiter: Enjoy your breakfast, sir.请慢用，先生。Waiter: Good evening, sir/Madam. Welcome to our restaurant.晚上好，先生/夫人。欢送您到我们餐厅用餐。Guest: Good evening. I'd like a table for four, please.晚上好，我要一个四人桌。Waiter: Do you have a reservation, sir?您预定

17、了吗？Guest: No, we have just arrived.没有，我们刚到。Waiter: We are rather busy at the moment. I'm afraid you will have to wait for a while.现在客人已经满了，恐怕您要等一会儿了。Guest: How long will it be?要等多久？Waiter: There will be half an hour wait or so. Would you care to have a drink in the lounge while you are waiting?

18、We'll accommodate your party as soon as possible.半个小时左右。您可以先在大厅室里喝杯饮料。我尽快为您安排座位。Guest: Good, thank you.好的，谢谢(half an hour later)半个小时以后Waiter: Your table is ready, sir. This way, please.您的座位准备好了。请这边走。Guest: Thanks.谢谢。Waiter: Good afternoon sir. Welcome. How many in your party?下午好，先生，欢送光临，请问有几位呢？G

19、uest: Table for 8 please, and I'd like to sit by the window.8位，我想坐在窗边。Waiter: I'm afraid we can not seat you at the same table. Do you mind if you sit separately?很抱歉，我们无法将你们安排在同一张桌子，您介不介意分开坐呢？Guest: Oh, that's no good.噢，那样不好。Waiter: I'll pull the two table together. How's that?我将

20、两张台拼在一起，如何？Guest: That's fine.好极了。Waiter: Please take your seats. Would you like to take buffet or a la carte?请坐，你们喜欢自助餐呢，还是散餐。Guest: Buffet.自助餐。Waiter: All right. Please enjoy your meal, sir.好的，请慢用，先生们。Waiter: Good afternoon sir. Welcome. How many are there in your party?下午好，先生，欢送光临，请问有几位呢？Gues

21、t: Table for 3 please, and I'd like to sit by the window.3位，我想坐在窗边。Waiter: I'm sorry. Tables by the window are fully reserved. Will you please sit here first? At anytime the table by the window is available, I'll change it for you.对不起，窗边的位现在都坐满了，请先坐在这儿，一有窗边空位，我们就帮您转过去。Guest: That's f

22、ine, thank you!很好，谢谢。Waiter: There's a table for you now. Sorry to have kept you waiting. Shall I get a high chair for the baby?现在有张空台了，很抱歉让您久等了，需不需要张BB凳呢？Guest: Thank you so much.非常感谢！Waiter: You're welcome. I'll bring you the menu in a minute.不客气，我一会给您拿菜谱。 Order Dishes点菜 i A la Carte散餐

23、Waiter: Good evening, madam and sir. A table for two?晚上好，女士，先生。要两人用餐的桌子吗？Guest: Yes, please. Could we have a table over there by the window?是的。我们可以坐那边靠窗的桌子吗？Waiter: I'm sorry, it's already reserved. Would you like this table?对不起，那张已有人预订了。这张可以吗？Guest: Ok, we'll take this one.好的，那我们就要这张。Wa

24、iter: Ok. Are you ready to order, sir?好的。先生，可以点菜了吗？Guest: I think I'd prefer a full-course meal.我想我喜欢套餐。Waiter: All right. And you, madam?好的。您要点什么，女士？Guest: I don't want to have a full meal. May I have a steak, please?我不想要套餐，请给我1份牛扒好吗？Waiter: Certainly. How would you like it prepared? Rare,

25、medium or well-done?好的。您希望牛排怎么做？嫩点，适中还是全熟？Guest: Medium, please. And what kind of soup do you serve?适中。另外，你们供给什么汤？Waiter: We have clear and cream soups of your choice.我们有清汤和奶油汤供您选择Guest: Cream soup sounds good. Get me one, Please.奶油汤听起来不错，给我来1份吧。Waiter: Just a moment, please.请稍等。Waiter: Can I take y

26、our order?你要点什么？Guest: I'll take two value meals.我要两份超值套餐。Waiter: What kind of drink do you want with your meal?你要什么饮料？Guest: One Coco Cola and the other orange juice, please.请来一份可口可乐和一份橙汁。Waiter: You can super-size your meal for only 4 yuan.多加4元，你可以换成特大号套餐。Guest: Yes, I'd like that.好吧，那么我就要

27、特大号的。Waiter: Anything for dessert, like an apple pie or ice cream?你要不要甜点，如苹果派或冰激凌？Guest: No, thanks. I think I'm going to need some iced water.不用，谢谢，我想我还需要一点冰水。Waiter: We charge 5 yuan for water.冰水要5元。Waiter: That's fine. Could you give me some more napkins and some sweet-and-sour sauce and

28、pepper?好的，请多给我几张纸巾和一些甜酸酱及胡椒，好吗？Waiter: Sure.好的。Waiter: Good afternoon, sir. Would you like a drink first?下午好，先生。您想先来点饮料吗？Guest: I'd like some beer. What kind a beer do you have?我想来点啤酒，你们有什么啤酒？Waiter: We have Local and Heineken Which kind do you prefer?我们有本地啤酒和健力士，您喜欢哪一种？Guest: Heineken, please.健

29、力士。Waiter: One Heineken.一支健力士。Waiter: May I take your order, sir?我可以为您点菜了吗，先生？Guest: Yes, please. I like a country style salad.好的，我想要一份家乡沙律。Waiter: What dressing would you like to go with your salad? We have French and Italian.您想要什么沙律酱呢？我们有法汁和意大利汁。Guest: Italian please. Then I'd like a sirloin s

30、teak.意大利酱，然后来一份西冷扒。Waiter: I'm sorry. Our sirloin steak is sold out. Would you like to try our beef tenderloin? It is also very good.对不起，我们的西冷扒卖完了，尝尝我们的牛柳，好吗？那也一样美味。Guest: All right. I'll take that.好的，就要那个。Waiter: How would you like your tenderloin?请问要几成熟呢？Guest: Medium.五成熟半熟。Waiter: What sa

31、uce would you like to go with your beef? We have black pepper Sauce and.您的牛肉要配什么汁？我们有黑椒汁和Guest: Black pepper sauce please. That's all.黑椒汁。可以了。Waiter: So, you have ordered a country style salad with Italian dressing. A beef tenderloin, medium, with black pepper sauce. Is that right?您点了一份家乡沙律配意大利酱

32、，一份牛肉配黑椒汁，五成熟的。Guest: Yes.是的。Waiter: Mrs. Howard, May I take your order?霍华德夫人，我可以为您点菜了吗？Guest: May I have a look at the menu first?我可以先看看菜谱吗？Waiter: Sure, Please take your time. I'll be back to take your order.可以，请慢慢看，我回头为你点菜。Guest: Waiter, I'd like Stewed Codfish.效劳员，我想要烩鳕鱼。Waiter: I'm

33、very sorry. That dish is not available (sold out) now. May I suggest the lamb chop? It is also tasty. Would you like to try it?非常抱歉，那样菜式现在没有供给已卖完，可否尝试羊腿？那道菜也是非常美味的，要不要试一试呢？Guest: OK, and a grilled salmon with strawberry vinegar.好吧，再来一份草莓醋汁扒鲜三文鱼。Waiter: I'm afraid it will take some time for this

34、dish. About 25 minutes. Do you mind waiting a little bit longer?这道菜恐怕要费些时间，大约25分钟，您介不介意等多一会儿呢？Waiter: For 20 yuan more you can have a half a delicious, grilled lobster. would you like to try it?您只需另加20元就可以品尝半只美味扒龙虾，想不想试一下？Guest: It's sounds fine, we'll take it.听上去不错，我们试一下吧。Waiter: Would you

35、like a bottle of white wine to go with your lobster?要不要来一瓶白葡萄酒来配龙虾呢？Guest: Yes. I'd like that.好的。Waiter: You have ordered two main dishes. Would you like it served together or separately?您点了两道主菜，请问是需要一起上，还是分开上呢？ Guest: Separately, please.分开上。Waiter: Thank you very much. Your meal will be sent to

36、 you in 30 minutes.谢谢。您的菜30分钟后送到。Guest: Thank you.谢谢。Waiter: Mr. Dominic, Here is our menu. May I take your order now?多米尼克先生，这是我们的餐牌，我现在可以为你点菜吗？Guest: Could you tell us about the specials of the day?你能告诉我们今天的特色菜是什么吗？Waiter: We have red shrimp, which is jumbo shrimp dipped in a batter, fried and serv

37、iced with rice and a side salad. We also have spareribs for only 8 dollars a person which includes salad, choice of potato or rice and a roll.我们有红烧虾，是用大虾浸面浆后炸成的，米饭和沙律；还有上好的排骨，l份是8美元，包括沙律、马铃薯和饭，任选1种再加1个小面包圈。Guest: I think I'll just have your steak.我想我只要你们的牛排。Waiter: How would you like your steak?

38、你的牛排要几成熟？Guest: Medium rare, please.四成熟。Waiter: Would you like appetizers or a salad to go with that?你要不要来点小菜或沙律？Guest: Yes, I'll take salad and a coke. May we see the wine list, please?好的，我要沙律和1杯可乐，请拿酒水单给我们看看，好吗？Waiter: Sure. Would you like to try our house red wine? It is to the AOC standard p

39、roduced in France. It is quite good to go with your order.何不试一下我们的宾馆特选红葡萄酒吧？它到达了AOC等级，并产于法国。搭配您的菜味道很好。Guest: That sounds pretty good. How much is it?听起来不错，多少钱？Waiter: It's 120 yuan by the glass. The whole bottle is 1200 yuan.l杯120元，l瓶1200元。Guest: I'd like one glass, please.我要1杯。ii Buffet自助餐W

40、aiter: Good afternoon, sir, Would you like buffet or a la carte?请问享用我们的自助餐，还是散餐呢？Guest: Buffet. How much for one person?自助餐，请问多少钱一位呢？Waiter: The price of our buffet is 98 yuan for one person. Also a fifteen percent surcharge for the service. We'll give a fifty percent discount for kids under 1.4

41、 (one point four) meter high.我们的自助餐是98元每位，另加百分之十五的效劳费，1.4米以下儿童五折收费。Guest: That's fine.很好。Waiter: Would you like separate bills?是否需要分单呢？Guest: Yes.是的。Waiter: Would you like some drink before you meal? Buffet guests only need to pay 20 yuan more to enjoy several kinds of fruit juices as much as yo

42、u want. Would you like to try it?请问餐前要不要点一些饮品呢？自助餐客人只需另加20元就可以任饮数款果汁，想不想试一下呢？ Guest: Ok, we'll try.好的，我们试一下吧。Waiter: Salmon is one of the most popular dishes on our buffet table. It's very tasty. Would you like to try it?三文鱼是自助餐中最受欢送的菜式之一，非常美味，你们可以尝一尝。Guest: OK, thank you so much.好的，非常感谢。iii

43、 Beverage酒水Waiter: What would you like to drink, sir/madam?先生/女士，您想喝点什么呢？Guest: Give me a Scotch.给我一份苏格兰威士忌。Waiter: Would you like your Scotch straight up or on the rocks, sir/madam?/With ice or without ice, sir/madam?您想净饮呢，还是想加冰块呢？先生/女士。Guest: Straight up/Without ice. Ice will spoil the taste.净饮/不加

44、冰。冰块会破坏口味。Waiter: Please say 'when', sir/madam.请您认为差不多的时候说"停"，先生/女士。Guest: Whoa.when.好停。Waiter: Enjoy your drink, please.请慢用。Waiter: Would you like one more, sir/madam?再来一杯吧？Guest: why not? The same again, please.为什么不？再来一杯同样的。Waiter: One Scotch without ice. Have a pleasant evening.

45、苏格兰威士忌，不加冰块。祝您过一个愉快的晚上。Waiter: Good evening, sir. Did you have a good trip/Are you having a good time?晚上好，先生，旅行愉快吗/过得好吗？Guest: Good evening. I've got a cold.晚上好。我患了感冒。Waiter: I'm sorry to hear that. Shall I get you a doctor?这可不是个好消息。我给您请个医生吧。Guest: No, thanks. Have you got Rum?不用了，谢谢。你们这有朗姆酒

46、吗？ Waiter: Yes, we have. Do you want one?有，您要一杯吗？Guest: Ok. And give me a Gin, a twist of lemon peel and a couple of aspirin tablets and a glass of water.好的。再给我来一杯毡酒，一卷柠檬皮，两片阿司匹林和一杯水。Waiter: Yes, sir.好的，先生。iv Dessert甜点Waiter: Have you found everything satisfactory?一切都满意吗？Guest: Yes, everything is go

47、od. Thank you.满意，谢谢。Waiter: Would you like to have some dessert?要一些甜点吗？Guest: I want to try some ice cream. What do you suggest?我想要些冰激凌。哪种比拟好？Waiter: The strawberry is made with fresh fruit.草莓冰激凌是用鲜水果做的。Guest: I'll take strawberry. How about you?我就要草莓冰激凌，你呢？Guest: I'd like to have vanilla ic

48、e cream.我要香草冰激凌。Waiter: Good. A strawberry and a vanilla.好的，一份草莓的，一份香草的。Waiter: May I take the plate, sir?我可以拿走盘子了吗，先生？Guest: Yes.是的。Waiter: Would you like some dessert, sir?您还要点甜品吗，先生？Guest: Yes. Please give me the menu. I'd like a carrot cake.请给我菜谱。我想要胡萝卜饼。Waiter: Would you like some coffee or

49、 tea?您还要些咖啡或茶吗？Guest: No, thanks.不，谢谢。Waiter：Then a carrot cake. Just a moment, please.一份胡萝卜饼，请稍等。v Useful Expressions实用表述1. How would you like your eggs?你喜欢鸡蛋怎样做法呢？(Fried egg, Poached egg, Scrambled egg, Boiled egg or Omellet)煎蛋，荷包蛋，奶油炒蛋，煮鸡蛋，奄列2. How would you like your steak?你喜欢牛扒怎样做法呢？(Rare, Medi

50、um Rare, Medium, Medium well, Well done)三成熟的，四成熟，五成熟，七成熟，全熟3. Would you like some parmigan cheese to go with your spaghetti?请问需不需要一些芝士粉配你的意大利粉呢？4. What kind a bread would you like? Soft bread, Hard roll, French bread or Rye bread?请问你喜欢哪一种面包呢？我们有软包、硬包、法包和麦包，你要哪一种呢？ 5. Would you like a bottle of red w

51、ine to go with your beef?要不要来一瓶红葡萄酒来配你的牛扒呢？6. Would you like a bottle of white wine to go with your fish?要不要来一瓶白葡萄酒来配你的鱼呢？7. Would you like some port wine to go with your cheese?请问要不要些钵酒配你的芝士呢？8. Excuse me. It takes some time for this dish. Could you wait a little bit longer?很抱歉，这个菜需要花多些时间，你可以等多些时间吗

52、？9. We are glad to make it for you. But I'll have to ask the chef if we have the materials. I'll let you know when it is ready.我们很乐意为你制作这个菜式，但我必须要问一问厨师我们有没有材料，确定以后，我会尽快告诉你。10.Excuse me. There's alcohol in the special drink. Maybe not fit for the kids.这些特饮是含酒精的，或者对小孩不那么适合。11.I'm afrai

53、d it is not on our menu. But I'll ask my chef if it is available.这道菜餐牌上没有，但是我可以问一下厨帅能否做？12.It is a very light (filling) dish.这道菜分量少大。13.It is sweet, sour, salty, hot/spicy.它是甜的，酸的，咸的，辣的。14.If you are in a hurry. I'll recommend you.如果您赶时间，我可以向您推荐菜。15.There anything special, sir?有否其他的特别要求？ Ser

54、ving上菜/酒水 i Normal Service常规上菜Waiter: Excuse me. Mr. Smith, Your dish is ready. Would you like it served now?对不起，史密斯先生，你的菜已准备好了，请问现在可以上菜吗？Guest: Yes, please.好的。Waiter：You have ordered two main dishes. Would you like it served one after another or together?你点用的两个主菜，请问是上完一个再上另一个，还是一齐上？Guest: It doesn&

55、#39;t matter, serve them together.没关系，一起上吧。Waiter: Here is your roast lamb chop. This dish is very hot. Please be careful.这是你的烤羊腿，这道菜很烫，请小心点。Guest: Thank you very much.谢谢！Waiter: Is there anything else I can do for you, Mr. Smith?史密斯先生，请问还需要些什么？Guest: Not now.现在还不需要。ii Serving for Late上慢菜Guest: Wait

56、er! Come here please!效劳员，过来一下。Waiter: Yes, sir? What is the problem?好的，先生，您有什么事？Guest: Yes, I've been waiting for 30 minutes for service. What is the problem?我已经等了30分钟了，可是我的菜还没有上来。Waiter: I'm sorry to have kept you waiting. I'll go to the kitchen to check and will serve you as soon as po

57、ssible.对不起，让你久等了，我马上入厨房查看，一做好，我就会马上为你送上。iii There is a Mistake上错菜Guest: Waiter! May I see you for a minute?效劳员，能过来一下吗？Waiter: Yes. I'll be with you in a second. Yes, sir. What is the problem?好的，马上过来。先生，您有什么事？Guest: I'm afraid this is not what I asked for.这恐怕不是我要点的菜。Waiter: What did you order?您点的什么菜？Guest: Roast beef.烤牛肉。Waiter: There must be a mistake. Those are fried oysters. Would you like to keep it or change?一定是上错了。那些是炸牡蛎。您是否想换一下？Guest: Roast bee