人力资源管理师二级专业英语(十套样题和词汇表)_图文

1、人力资源管理师 资格认证 专业英语样题一、英汉互译(每题 2分,共 30分1. Behavior modeling2. Employee leasing3. Factor comparison system4. Graphic rating-scale method5. Panel interview6. Replacement charts7. Selection8. Vesting9. Team leader training10. Profit sharing11. 心理支持12. 技能工资13. 网上培训14. 关键工作15. 工作扩大化二、单项选择(每题 2分,共 20分1. Exe

2、cutives or managers who coach, advise, and encourage employees of lesser rank are called _.A. ProtgsB. teachersC. mentorsD. role models2. As an appraiser, you should try to do all of the following except _.A. minimize criticismB. change the person, not the behaviorC. focus on solving problemsD. be s

3、upportive3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics except _.A. social and business etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends4. Questions contained in str

4、uctured job interviews should be based on _ .A. job analysisB. job designC. job specializationD. job utilization5. Outplacement services are .A.useful methods of attracting individuals into a careerB.designed to help terminated employees find a job elsewhereC.rarely given to executive employeesD.vit

5、al parts of any career management system6. Which of the following is not a core skill that is critical for success abroad? _.A. Physical fitness and mental maturityB. Effective delegate skillsC. Prudent decision-making skillsD. Cultural adaptability7. If your primary objective for a performance appr

6、aisal is to give employees developmental feedback, which of the following appraisal methods should you use? _ .A. Trait methodB. Results methodC. Behavior methodD. Attitudinal method8. Compensation programs that compensate employees for the knowledge they possess are known as _.A. skill-based pay pl

7、ansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following except _.A. explain to employees why training will help them in their jobsB.use a classroom-oriented appro

8、ach so employees learn by lecturesC.provide feedback on employees progressD.relate the training to the employees goals10. Which of the following is not true of self-ratings of performance? _.A. They are beneficial when managers seek to increase the employees involvement in the review processB. Criti

9、cs argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may have三、阅读理解(每题 3分,共 30分(一The promotion and development of performance management processes by HR can mak

10、e an important contribution to knowledge management, by providing for behavioral expectations which are related to knowledge-sharing to be defined, and ensuring that actual behaviors are reviewed and, where appropriate, rewarded by financial or non-financial means. Performance management reviews can

11、 identify weaknesses and development needs in this aspect, and initiate personal development plans, which are designed to meet these needs.One starting point for the process could be the cascading of corporate core values for knowledge-sharing to individuals, so that they understand what they are ex

12、pected to do to support those core values. Knowledge sharing can be included as an element of a competency framework,and the desired behavior would be spelt out and reviewed. For example, positive indicators such as those listed below could be used as a basis for agreeing competency requirements and

13、 assessing the extent to which they are met. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing:. Is eager to share knowledge with colleagues;. Takes positive steps to set up group meetings to exchange relevant information and knowledge; . Builds

14、 networks which provide for knowledge sharing;. Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through the intranet and/or other means of communication.Hansen et al (1999 mention that at Ernst & Young, consultants are evaluated at performance reviews along fiv

15、e dimensions, one of which is their contribution to and utilization of the knowledge asset of the firm. At Bain, partners are evaluated each year on a variety of dimensions, including how much direct help they have given colleagues.1.The best title for this article is _ .A. Knowledge-sharingB. Perfo

16、rmance management reviewsC. Performance management processesD. Performance management for knowledge workers2. The following are examples of positive behavior in meeting competency expectations for knowledge-sharing except _.A. Is reluctant to share knowledge with colleaguesB.Takes positive steps to

17、exchange relevant information and knowledgeC. Builds networks which provide for knowledge sharingD. Ensures as appropriate that knowledge is captured, codified, recorded and disseminated through some means of communication3.Which of the following is not mentioned by Hansen et al? _ .A. At Bain, dire

18、ct help that partners have given colleagues will be evaluated.B. At Ernst & Young, consultants contribution to the knowledge asset of the firm will be evaluated.C. At Bain, partners are eager to share knowledge with colleagues.D. At Ernst & Young, consultants are evaluated at performance reviews alo

19、ng five dimensions. 4. The author of this passage would most likely agree that _ .A. Performance management processes by HR can make little contribution to knowledge management.B. The cascading of corporate core values for knowledge-sharing to individuals could be one starting point for the performa

20、nce management process.C. Knowledge-sharing cant be included as an element of a competency framework.D. Taking positive steps to exchange relevant in formation and knowledge isnt an example of positive behavior in meeting competency expectations for knowledge-sharing.5. According to the passage, per

21、formance management processes by HR can make an important contribution to knowledge management through the following measures except _.A. by providing for behavioral expectations which are related to knowledge-sharing to be definedB. by ensuring that actual behaviors are reviewedC. by ensuring that

22、actual behaviors are rewarded by financial or non-financial meansD. by building networks which provide for knowledge sharing(二T-group stands for training group, which is not a very helpful description. It is also referred to as sensitivity training, group dynamics, and group relations training. T-gr

23、oup has three aims: 1. To increase sensitivity-the ability to perceive accurately how others are reacting to ones behavior.2. To increase diagnostic ability-the ability to perceive accurately the state of relationships between others.3. To increase action skill-the ability to carry out the skillful

24、behavior required by the situation.In a T-group, the trainer will explain the aims of the program and may encourage discussion and contribute his or her own reactions. But he or she does not take a strong lead and the group is largely left to its own devices to develop a structure that takes account

25、 of the goals of both the members of the group and the trainer provides a climate where the group members are sufficiently trusting of one another to discuss their own behavior. They do this by giving “feedback” or expressing their reaction to one another. Member may not always accept comments about

26、 themselves, but as the T-group develops they will increasingly understand how some aspects of their behavior are hidden to them and will, therefore, be well on the way to an increase in sensitivity, diagnostic ability, and action skill.Follow-up studies have noted three principle areas of change fo

27、llowing the attendance of trainees at an external T-group laboratory:1. Increased openness, receptivity, and tolerance of differences.2. Increased operational skill in interpersonal relations, with overtones of increased capacity for collaboration.3. Improved understanding and diagnostic awareness o

28、f self, others, and interactive processes in groups. T-groups have been attacked because of the possibility of negative or detrimental effects. But none of the follow-up studies has detected any significant problems. A more valid basis for doubt is that it has been difficult to prove that they have

29、been cost effective for organizations who have used them on company or have strongly supported external programs.This criticism could be leveled at any other form of group training or, indeed, most off-the-job training. The degree to which it can be invalidated will depend on the effectiveness of th

30、e training design and of the trainer.T-group laboratories in their purest form are unlikely ever to become a major part of company training programs, but the group dynamics approach has valid uses in the modified forms.1. This article might most likely be extracted from the paper about _.A.human res

31、ource planningB.performance evaluationC.international human resource managementD.training and development2. T-group is referred to as the following except _.A.sensitivity training,B.on-the-job trainingC.group dynamicsD.group relations training3. The author of this passage would most likely agree tha

32、t _.A. In a T-group, the trainer will take a strong lead.B. In a T-group, members may always accept comments about themselves.C. In a T-group, the trainer should provide a climate where the group members are sufficiently trusting of one another to discuss their own behaviors.D. In a T-group, members

33、 dont express their reaction to one another.4.According to the passage, which of the following cant change the attendance of trainees at an external T-group laboratory? _.A. poor effectiveness of the training designB. improved understanding and diagnostic awareness of self and othersC. increased ope

34、nness, receptivity, and tolerance of differencesD. increased operational skill in interpersonal relations5. From this passage, we can infer that _.A. T-group laboratories are likely be used as a major part of training programs by company.B. There is no criticism on T-group laboratories.C. If T-group

35、 laboratories are modified well, it has also valid uses.D. T-group laboratories have no use for company.四、写作(共 20分某公司欲招聘一位会计主管(chief accountant ,需要人力资源管理部门为其编制一 份职位说明书(Job Description ,假如公司总经理要求你来完成这项工作,请你用英文完成 以下职位说明书。Job DescriptionPosition DepartmentAccountable to Salary/pay grade 35 40 hrs/wk 20

36、 35 hrs/wk less than 20 hrs/wk Job summaryResponsibilities/daily tasksQualificationsRelations of the position to others in the company一、单项选择题1. Executives or managers who coach, advise, and encourage employees of lesser rank are calledA. protgsB. teachersC. mentorsD. role models2. As an appraiser, y

37、ou should try to do all of the following exceptA. minimize criticismB. change the person, not the behaviorC. focus on solving problemsD. be supportive3. Individuals working internationally need to know as much as possible about all of the following host-country characteristics exceptA. social and bu

38、siness etiquetteB. cultural values and prioritiesC. political structure and current playersD. cultural trends4. Questions contained in structured job interviews should be based onA. job analysisB. job designC. job specializationD. job utilization5. Outplacement services areA. useful methods of attra

39、cting individuals into a careerB. designed to help terminated employees find a job elsewhereC. rarely given to executive employeesD. vital parts of any career management systemA. physical fitness and mental maturityB. effective delegatory skillsC. prudent decision-making skillsD. cultural adaptabili

40、ty7. If your primary objective for a performance appraisal is to give employees developmental feedback, which of the following appraisal methods should you use?A. trait methodB. results methodC. behavior methodD. attitudinal method8. Compensation programs that compensate employees for the knowledge

41、they possess are knownasA. skill-based pay plansB. performance-based pay plansC. merit-based pay plansD. seniority-based pay plans9. To implement a successful program in basic and remedial training, managers should do all of the following exceptA. explain to employees why training will help them in

42、their jobsB. use a classroom-oriented approach so employees learn by lecturesC. provide feedback on employees progressD. relate the training to the employees goals10. Which of the following is not true of self-ratings of performance?A. They are beneficial when managers seek to increase the employees

43、 involvement in the review processB. Critics argue that self-ratings are more lenientC. Research has shown that self-ratings are as valid as, if not more valid than, test scoresD. They are free of most biases that other rating sources may have, or approaches.A. trait, behavioral, judgmentalB. trait,

44、 behavioral, resultsC. behavioral, judgmental, resultsD. behavioral, judgmental, attitudinal12.The area from which employers obtain certain types of workers from within the organization is known as theA. internal labor marketB. regional labor marketC. recruiting areaD. external labor market13. Coach

45、ing is a technique that can be used to develop individual skills, knowledge, and attitudes.A. on-the-jobB. off-the-jobC. web-based trainingD. classroom training14. The primary reason why organizations train new employees is toA. increase their knowledge, skill, and ability levelB. help trainees achi

46、eve personal career goalsC. comply with government regulationsD. improve the work environment15. The HR department in an overseas unit must be particularly responsive to all of the following environments exceptA. politicalB. culturalC. technologicalD. legal16. Which of the following is not a primary

47、 impact that technology has had on HRM?A. It has altered the methods of collecting employment information.B. It has speed up the processing of employment data.C. It has diminished the role of supervisors in managing employees.D. It has improved the processes of internal and external communications.1

48、7. Which management group has primary responsibility for the development of disciplinary policies and procedures?A. the legal departmentB. top-level managementC. the HR departmentD. middle management18. To create a more flexible pool of employees, managers might most likelyA. rely on job-based pay s

49、tructuresB. rely on skill-based pay structuresC. implement a gain sharing incentive systemD. implement an employee stock ownership plan19. Which of the following does not alter the nature of jobs and the requirements of individuals needed to successfully perform these jobs?A. downsizingB. adoption o

50、f teamsC. stable growth in product demandD. global change20. Wage survey data will normally be collected with the use ofA. low-rated jobsB. key jobsC. high-rated jobsD. strategic jobs21. When setting performance measures for incentive systems, we can say that the best measures areA. quantitative, si

51、mple to understand, and show a clear relationship between output and rewardB. qualitative, flexible, and create competition between employeesC. those that allow employers to “ratchet up ” standards and base rewards on qualitative standardsD. those that reduce administrative costs, determine rewards

52、based only on quantity, and reward only exceptional employees22. To facilitate an egalitarian environment, which of the following HR practices should managersA. team-based trainingB. HRIS technologiesC. profit sharingD. team-based selection23. If a job analyst doubts the accuracy of information prov

53、ided by employees, he or sheshouldA. challenge the employees with their false statementsB. report them to their supervisorsC. turn the task of job analysis over to someone with more HRM experienceD. obtain additional information from them or from their supervisors24. Reasons for not hiring from with

54、in include all of the following exceptA. motivational concernsB. lack of qualified internal candidatesC. a need for new ideasD. the risk of “ employee cloning ”25. Executives or managers who coach, advise, and encourage employees of lesser rank are calledA. protgsB. teachersC. mentorsD. role modelsA

55、. Desk clerks are expected to check out approximately fifteen customers every half-hourB. Customer service representatives should be energetic and pleasant to customersC. Resident dorm advisers should be easily accessible to studentsD. Police should respond to a call within a short period of time27.

56、 In the development of a factor comparison scale, key jobs are normally ranked against all of the following factors exceptA. skillB. performanceC. mental effortD. responsibility28. An incentive plan is more likely to succeed in an organization when all of the following are true exceptA. employees mo

57、rale is highB. employees believe they are being treated fairlyC. there is harmony between employees and managementD. employees believe that incentive payment are deferred29. If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individuals appraisals on