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1、Complaint Letter要求写一封抱怨信:我叫不满意,2015年7月20日在武汉手机市场买了一部6s, 要求公司换一部,原因:1.手机不响铃,不能发短信2.手机已售完,无法更换3.新型号,没有配件,无法维修4.要求尽快更换 send messagessell out; replacea new type; spare parts; repairreplace it with a new one;change it for a new one1. 时间的表达2. its bell3. 句式单一4. have been sold outJanuary ( Jan. ) 一月一月 Febru

2、ary ( Feb. ) 二月二月March ( Mar. ) 三月三月 April ( Apr. ) 四月四月( May 五月五月, June 六月六月, July 七月不缩写七月不缩写 )August ( Aug. ) 八月八月 September ( Sept. ) 九月九月October ( Oct. ) 十月十月 November ( Nov. ) 十一月十一月December ( Dec. ) 十二月十二月 In May; On 5th, May ; On May 5(th). 1.手机不响铃,不能发短信 The phones ring cant work and it cant

3、send messages either/as well. 2.手机已售完,无法更换The products have been sold out, so I cannot have it replaced.The mobile phone cant send messages and it cant ring if someone calls me.This kind of mobile phone has been sold out,so it cannot be replaced . I hope that your company will replace my mobile phon

4、e in time.4.要求尽快更换 The mobile phone is newly-produced and there are no spare parts, so it means that the phone also cant be repaired. 3.新型号,没有配件,无法维修This kind of mobile phone is a new style, so the shop has no spare parts to repair my phone.I make a request to your company to change it for a new one

5、 as soon as possible. I am writing to you for the mobile phone of Iphone 6S I bought on 20th July. 2015 at Tele Mall in Wuhan. But when I wanted to use it, I found that there was something wrong with the quality of the mobile phone. The phones ring cantt work and it also cant send messages. So I wen

6、t back to the shop and asked the sales assistant to replace it. Unfortunately, he told me that the products had been sold out, so I couldnt have it replaced. Because the mobile phone is newly-produced, there are no spare parts, which means that the phone also cant be repaired. I hope that company wi

7、ll replace my mobile phone in time, and the more quickly, the better. Thank you for your consideration. Sincerely yours, Bu Manyi投诉信是对投诉信是对产品产品或或服务服务表示不满的信件,一般表示不满的信件,一般分三个部分:分三个部分: 1.提出投诉内容;提出投诉内容; 2.说明具体情况;说明具体情况; 3.提出解决办法。提出解决办法。1.投投 诉诉.2.不满于不满于.3.不能不能忍受忍受4.糟糕的服务糟糕的服务5.不可思议的不可思议的6.令某人大失所望令某人大失所望

8、7.调查调查1. complain to sb. about sth. (complaint n) make a complaint about 相关短语相关短语7.look into / survey / investigate6.out of ones expectation(s) Much to my disappointment To my great disappointment5.unbelievable 4.awful terrible poor service 3. hardly put up withbearstand tolerate .any more2.express

9、my dissatisfaction with be dissatisfied with sth.相关短语相关短语9. 出毛病出毛病10. 退还我钱退还我钱11. 申请全额退款申请全额退款12. 更糟糕的是更糟糕的是13. 推迟交货推迟交货14. 基于上述理由基于上述理由15. 付邮资付邮资 16. 道歉道歉16. make an apology15. pay for the postage14. for the reasons above13. delay delivering.12. Worse still,. Whats worse,. To make things worse,.11.

10、 apply for a full refund10. return my money to me9. go wrong常用句型积累常用句型积累1) I am writing to you to complain about .2) I am writing to express my dissatisfaction with.3) I can hardly bear /tolerate /put up with it any more.4) I hope that the authorities concerned will consider my suggestions and impro

11、ve the situation as best as they can(尽他们所能).5) We trust that you will now consider this matter seriously.6) We will appreciate your willingness to make up for the loss. We will appreciate it if you are willing to make up for the loss.英文投诉信模板Dear _, I am _(自我介绍). I feel bad to trouble you but I am af

12、raid that I have to make a complaint about_. The reasons for my dissatisfaction are as follows. In the first place, _(抱怨的第一个方面). In addition, _(抱怨的第二个方面). Under these circumstances, I find it inconvenient to_(抱怨的方面给你带来的后果). I appreciate it very much if you could _(提出建议和请求), preferably _(进一步的要求), and

13、 I would like to have this matter settled by _(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply.Yours sincerely,Li Ming3.要求:重新邮寄或退款;要求:重新邮寄或退款;4. 询问:若寄回询问:若寄回, 谁承担寄费谁承担寄费?假设你叫李华假设你叫李华, 最近在某英文购物网站上购买了一最近在某英文购物网站上购买了一双鞋子,但出现了一些问题。双鞋子,但出现了一些问题。写作内容写作内容请给网站写一封投诉信

14、请给网站写一封投诉信, 包括以下内容:包括以下内容:1.写信的目的;写信的目的;2.投诉内容:投诉内容:例题导写例题导写1. 开门见山、写明目的。凡书信开头开门见山、写明目的。凡书信开头, 一一般可使用般可使用“Im writing to.”的句型开门见的句型开门见山点明写信目的。请根据中文完成句子。山点明写信目的。请根据中文完成句子。(1) I am writing to make a complaint about _.(我在你网站上购买的鞋子我在你网站上购买的鞋子)the pair of shoes I bought on your website(3) I am writing to

15、inform you that _. (我不满意在你网站上购买的鞋我不满意在你网站上购买的鞋子子)(4) I am writing to _ (对对表示失望表示失望)the shoes I bought from your website.show my disappointmentaboutsatisfied with the shoes bought on yourI am notwebsite(2) I am writing to complain that _. _(我在你网站上购买的鞋我在你网站上购买的鞋子有点问题子有点问题)there is something wrong with

16、 the pair of shoes I bought on your website(3) (申购情况和实际情况的对比申购情况和实际情况的对比)我我订购的是订购的是, 但我收到的是但我收到的是What I ordered was. but I received.(4) 一双一双37码的鞋子码的鞋子 a pair of size-nine shoes, a pair of shoes of size nine(5) 邮费邮费 _(6) 给某人退款给某人退款/某人获得退款某人获得退款 _postagegive sb. a refund/get ones refund(7) 寄回寄回: _(8)

17、为为付款付款: _send /post .backpay for . 范文范文 Dear Sir, Im writing to complain about a pair of sneakers I recently purchased from your website. What I ordered was a pair of black size-37 shoes but I received a pair of white size-38 shoes instead. Worse still, there was a ten-day delay in delivering my shoes, which should have been received on April 10. Fo

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