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1、1. Describe an instance where you set your sights on a high/demanding goal and saw it through completion.举例说明,你如何制定了一个很高的目标,并且最终实现了它。2. Summarize a situation where you took the initiative to get others going on an important task or issue and played a leading role to achieve the results you wanted.请举
2、例说明你在一项团队活动中如何采取主动性, 并且起到领导者的作用, 最终获得你所希望的结果。回答方向:领导就好比船长,首先你要有明确的方向感,你需要知道团队的 vision 是什么,你要有 strong sense去判断团队前进的方向,并且将这个愿景清 晰地表达出来,让你的团队看到将来的 blueprint ;其次,你要懂得合理分工,尊重每个人的潜能,给所有人明确的 job description with key learning points and deadline.很多人都认为领导就是分 配任务, 其实告诉你的队友做什么固然重要, 但更重要的是告诉他们为什 么要这样做,而且一定要 str
3、ess the timeline,外企是强调高效的,一个项 目拖拖拉拉和没做没有区别, 告诉你的队友在什么时间内需要向你 update the progress, 需要完成任务, 这样你才能保证每个 “ 船员 ” 都在合理的位置 上 perform ;再者你需要懂得如何激励你的团队, 激励的方式我总结了有 6种, 这里 就不详细说了, 每个人的性格不同, 作为船长的你要激励船员, 哪怕遇到 再大的风浪也要朝目标前进;然后是对每个人给予绩效考核和反馈, make sure if they are on the right track , 及时纠正错误的方向, 同时指导你的船员, 真正的领导是那种
4、能够 培养别人也成为领导的人;最后是危机处理, 你的船就要触礁了, 作为船长的你如何保持冷静, 指 挥大家度过困难,如果真的船沉了,你需要对这个事件 final responsible, 一个真正的领导是不会推卸责任的,你有这个义务去承担最后的风险。 总结来看:目标 -分工 -激励 -反馈 -指导 -负责 围绕这 6点 (注意这是有逻 辑顺序的,最好不要颠倒顺序去挖掘,你就可以向 HR 讲一个生动的关 于领导力的故事。3. Describe a situation where you had to seek out relevant information,define key issues
5、and decide on which steps to take to get the desiredresults.请详细描述一个情景,在这个情景中你必须搜集相关信息,划定关键点, 并且决定依照哪些步骤能够达到所期望的结果。4. Describe an instance where you made effective use of facts to secure the agreement of others.举例说明你是怎样用事实促使他人与你达成一致意见的。5. Give an example of how you worked effectively with people to a
6、ccomplishan important result.举例证明你可以和他人合作,共同实现一个重要目标。6. Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.举例证明,你的一个创意曾经对一个项目的成功起到至关重要的作用。 7. Provide an example of how you assessed a situation and achieved good resul
7、ts by focusing on the most important priorities.请举例,你是怎样评估一种情况,并将注意力集中在关键问题的解决。 8. Provide an example of how you acquired technical skills and converted them to practical application.举例说明你怎样获得一种技能,并将其转化为实践。回答问题的基本原则:situation, task, action and result举例:1,Describe an instance where you set your sight
8、s on a high/demanding goal and saw it though completion.请你举一个具体的例子,说明你是如何设定一 个目标然后达到它的。Situation: As a Campus Intern Manager of the Guangzhou Haobo Science Ltd. , which was one of the top 5 Korea LG franchisers in Guangzhou Pacific Computer Town , I had to initiate marketing strategy to exploit the
9、huge potential computer market in the College Town. (October 1, 2004- May 1, 2007The demanding goal:In spite of intense competition among the PC companies, I had to make our business be profitable .Actions I took with a team:1.Recruited many freshmen as part-timers via distributing leaflets, and set
10、 up a PC agent team called“E -mart”involving 85 members;2.Trained our team members with business sense of PC industry, selling skills and promotion skills, which I obtained from my part-time experience; 3.Cultivated our team culture such as “Five -heart standard service” , including Patience , Carin
11、g , Passion , Perseverance and Attention, which were the important characters in sales;4.Led our team members to promote IT products through oral persuasion, attractive advertising and exquisite leaflets.Result and learning:We build up the core competence of E-mart and achieved RMB 500, 000 in sales
12、 per year. Moreover , E-mart became a trust mark in the College Town. I developed the sense of Brand Management as well.2、 Summarize a situation where you took the initiative to get others on an important task or issue, and played a leading role to achieve the results you wanted. 请举例说明你在一项团队活动中如何采取主
13、动性, 并且起到领导者的 作用,最终获得你所希望的结果。Situation :As a league branch secretary in my sophomore year, I led our league branch to win a title “Red Flag League Branch of Sun Yet-sen University” . Whats more , I was awarded “Excellent Student Leader”selected out of 185 candidates . That was regarded as my most hon
14、orable act inuniversity . (September 1, 2005- September 1, 2006Target: to design a feature activity which was regarded as our brand activity. Actions I took:In charge of our feature activity “Bicycle Trip around the College Town” , I had to deal with the pressure from study, my classmates disinteres
15、t to join in, and my role as the leader of the whole activity. Planning and operating were really important . First , in order to organize a performance team and make it operate effectively , I observed everyone in our class and then distributed the appropriate work to him or her. Second , since eac
16、h member was busy with study, the trip schedule should be reasonable and periodic. All team members cooperated well due to the low frequency and short time of the preparation. Third , I motivated our team members to come up with creative ideas, which would make our Bicycle Trip more attractive.Resul
17、t and learning:I emphasized the value of time and motivated our team members to act with team-spirit. Finally , our performance was very successful and our classmates satisfied with the trip. Furthermore , “Bicycle Trip around the College Town”became the brand activity of our class! That was my most
18、 honorable thing in university!3、 Describe a situation where you had seek out relevant information, define key issues, and decide on which steps to take to get the desired results.请你描 述一种情形,在这种情形中你必须去寻找相关的信息,发现关键的问题并且 自己决定依照一些步骤来获得期望的结果。Situation: As a summer intern in marketing department of Guangd
19、ong Development Bank, I assisted our account manager to exploit the POS Machine market. (July 10th, 2006-October 31th, 2006 The difficulty and the decision I had to make:At the beginning, it was inefficient for me to do a face-to face persuasion due to a lot of time spent on traffic. I only cultivat
20、ed 5 clients in the first 10 days. That difficult condition tested me both mentally and physically, and I was forced to make a decision-changed the face-to-face persuasion to the telephone-marketing, which didnt take me a lot of time on traffic and also saved the carfare cost.How I arrived the decis
21、ion:However , our account manager questioned my decision at first. In order to prove that my decision was workable, I analyzed the weakness and strengths between face-to-face and tel-marketing. In addition, I persuaded our manager to attempt the new method and he agreed.1.Listed our target clients:t
22、he owners of beauty salon, eyeglasses shop, fashion shop , etc .2.Collected their phone numbers via their billboard and yellow pages on web;3.Persuaded the clients to install POS Machine by ringing them up.Result and learning:My decision was workable and I had cultivated 32 clients successfully . Th
23、at experience helped me improve my analyzing skills and executive capability.4、 Describe an instance where you made effective use of facts to secure the agreement of others.请你举例说明你是怎样通过事实来使他人达成一致的。Situation: As a project intern in HR department of Motorola China, I was involved in a team to assist o
24、ur account manager to visit MOTO brand shops in Guangzhou and do an investigation as well. (October 10th, 2006-December 31th, 2006 The target: to know the working efficiency about the mobile phone sellers The different points of views and how I acted:At the beginning, it was inefficient for us to do
25、 a face-to face talk for the reason that the sellers responded so indifferently and busy with their work. Weonly finished 12 questionnaires in the first 2 days. That difficult condition tested our team members both mentally and physically, and I was forced to come up with an idea-changed our role to
26、 be consumers, which may attract the sellers and could experience their real services which contributed to our investigation.How I arrived the decision:However , other members as well as our account manager questioned my idea at first . In order to prove that my advice was workable, I analyzed the w
27、eakness and strengths between face-to-face and tel-marketing. In addition, I persuaded our manager to attempt the new method and he agreed. Besides, I promoted my ideas in our team.Result and learning:My idea was workable and our team hadfinished 126 questionnaires successfully. That experience help
28、ed me improve my analyzing skills and executive capability.5、 Give an example of how you worked effectively with people to accomplish an important result.请你举例说明在完成一项重要的任务时, 你是怎样和他人 进行有效的合作的。Situation :Every year when the new semester comes, a ceremonious welcoming party is held in our college. As a
29、league branch secretary in my sophomore year and also the leader of this activity, I was authorized to design a feature show which can describe our daily life in campus.(September 15th,2006How I performed :Design-I cooperated with my colleagues to figure out the climax of the performance, the musica
30、l accompaniment and the whole arrangement of process.Rehearsal-I worked together with those who were in charge of the lighting, music and scenes to create perfect artistic effect.On stage: I reminded my fellows with gestures and eyes contact. In addition, we coped with an emergency coherently.Result
31、 and learning: Our team was praised highly and I was practiced to drive different people, who have diverging opinions to proceed together to the same goal.6、 Describe a creative/innovative idea that you produced which led to a significant contribution to the success of an activity or project.请你举例说明你
32、 的一项有创意的建议曾经对一项计划的成功起到重要的作用。1,At the very first beginning of my Career Development Training Lectures, I was criticized by some of my audients that my lecture was lack of demonstration and interaction . I felt so upset at first and came to realize that there must be something should be done to make m
33、y speeches attractive.2,When I taught the part of “How to success in an interview? ”, I invited the audients to play the roles of interviewees and interviewers. After the performance , I commented on their advantages and disadvantages in their act drolly , only to make the audients burst into laughs
34、 and meanwhile easily understood the reason why they failed in interviews.3,In order to improve demonstration during my lectures, I always showed some interesting pictures which helped the audients understand that confidence, eye-contact , good posture and clear communication were essential in a suc
35、cessful interview. During these times, more and more students came to my lectures and highly praised me.Another case:Situation: I took part in Guangzhou Haobo Science Ltd as a part-timeseller . Traditionally , our customers with different characters were treated in the same way, which was unreasonab
36、le in sales. Thereby , we sellers failed in promotion sometimes. (October 1, 2004The most creative idea:However , I was longing to explore a new method and was attracted by an idea that I could use 4 figures in Record of a journey to the west to represent 4 kinds of customers with different characte
37、rs. According tothe customers behavior I sorted out 4 kinds of customers and also offered the different ways to persuade them to consume ,as follows: Customers-Character-How to persuade him or her to buy PC The monkey king-aggressive-Use your mind to reform him or her The pig monk-lively-Use your wo
38、rds to lead him or her The sha monk-frank-Use your heart to serve him or her The tang monk-wise-Use your passion to urge him or her Result and learning: My ideas was recommended in the company and I got the praise from my bossWhat s more,I learned how to consider one thing in another different side
39、、Provide an example of how you assessed a situation and achieved good results by focusing on the most important priorities.请你举例说明你怎样对你 所在的环境进行一个评估,并且将注意力集中在最重要的事情上以便获得你 所期望的结果。 Tough situation: As a vice president of Microsoft Technology Club in my sophomore year ,I was asked by our president to fir
40、e out one club member who performed negatively and demonstrate neither integrity nor loyalty. In front of disclosing the information to other members, I felt terribly uncomfortable for the reason that it may really beat the morale of our team. (May 1, 2006- May 1, 2007 Reaction: 1,I didnt disclose t
41、he primary information. Without any hesitation, I communicated with our president and emphasized the bad influence if we did it. Besides, I initiated another solution that we should identified what happened firstly and gave that member one more opportunity to contribute his talent to our club. Final
42、ly,our president agreed. 2,On the other hand,I talked with that member and played as an excellent listener,only to find that his oversea education schedule make him be negative and distracted his passion. In order to come to a mutual-win situation,I persuaded him to retreat from our team and he consented. 3,Lastly,I organized a interesting conference and issued the news about the retreat. Whats more, all the team me
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