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1、Driving the Business Through Shopper Insights 5P Tactics : Oral-CareSubsidiary: ChinaChannel: HypermarketShopper Profile* Middle-high income, HH average income RMB2,310* Clerk/Managerial person/student, 62% of working people in JV or public domestic company* Age from 2040 year-old(Average 33 y-old)*
2、 Married Female* More loyal brand buyerShopping Habit* Buying frequency: Every 4 weeks* Spend more(RMB7.20 above) * Buy 2 brands/varients per purchase* Seek for Function/Taste/Quality2022/1/291Driving the Business Through Shopper Insights5P Tactics : Assortment - Toothpaste HypermarketShopping Occas
3、ion- Widest Assortment- High quality & premium product- Heavy purchase ( 2 tubes, different brand/ variants, large size )- Better shopping environment- More promotionProduct Strategy-Traffic Building - Image BuildingPrioritized Assortment see attached Numeric % Distributionsee attachedMeasuremen
4、t: Target % of total category SKU 35% ( match to CP Value Share ) % of SKUs on strategy 100%Tracking Merchandiser in-store Tracking 2022/1/292Driving the Business Through Shopper Insights5P Tactics : Assortment - Toothpaste No.of SKUValue ShareShare of SKURemarksAnti-cavity2335%33%Fresh Breath1411%2
5、0%delist non-selling SKUNatural Ingredients814%11%list new SKUMulti-benefit77%10%Whitening711%10%Sensitive66%9%Others52%7%delist non-selling SKUTotal7086%100%CP1835%24%* source of information : Consumer PanelHypermarket2022/1/293Driving the Business Through Shopper InsightsBrandTOTALCSWCDCLPPHERBALJ
6、YSKU120g100g120g105g150g120g165g150g250g180g40g *40g *175g50g *( both GRF/ICM )No. of SKU338112 * lower priority for listing (where Crest 40g present)Prioritized AssortmentHypermarket5P Tactics : Assortment - Toothpaste 2022/1/294Driving the Business Through Shopper Insights5P Tactics : Assortment -
7、 Toothpaste BrandNumeric % distr.120g100%100g100%120g100%105g100%105g100%180g100%165g100%150g100%175g100%120g100%40gmatch Crest 40g40gmatch Crest 40g 250g100%50gmatch Crest 40gWeighted % distr.120g100%100g100%120g100%105g100%105g100%180g100%165g100%150g100%175g100%120g100%40gmatch Crest 40g40gmatch
8、Crest 40g 250g100%50gmatch Crest 40gHERBALJYHypermarketDistribution TargetTOTALCSWCDCLPP2022/1/295Driving the Business Through Shopper Insights5P Tactics : Assortment - Toothpaste HypermarketShopping Occasion- Widest Assortment- High quality & premium product- Heavy purchase ( 2 tubes, different
9、 brand/ variants, large size )- Better shopping environment- More promotionProduct Strategy-Traffic Building - Image BuildingPrioritized Assortment see attached Numeric % Distributionsee attachedMeasurement: Target % of total category SKU 35% ( match to CP Value Share ) % of SKUs on strategy 100%Tra
10、cking Merchandiser in-store Tracking 2022/1/296Driving the Business Through Shopper Insights5P Tactics : Assortment - ToothbrushHypermarketShopping Occasion- Widest Assortment- High quality & premium product- Heavy purchase- Better shopping environment- More promotionProduct Strategy-Traffic Bui
11、lding - Image BuildingPrioritized Assortment see attached Numeric % DistributionTarget100% for non-Power TB60% for Acti-brushMeasurement: Target % of total category SKU 28% ( match to CP Value Share ) % of SKUs on strategy 100%Tracking Merchandiser in-store Tracking 2022/1/297Driving the Business Th
12、rough Shopper Insights5P Tactics : Assortment - ToothbrushNo.of SKUValue ShareShare of SKUPremium610%12%Medium2231%44%Economy2248%44%TTL5089%100%CP1428%28%* Source of information : Consumer PanelHypermarket2022/1/298Driving the Business Through Shopper Insights5P Tactics : Assortment - ToothbrushSeg
13、mentPowerPremiumMediumEconomyKidsSKUActi-brushNavigatorTotal(both soft andPremier Ultra Family PackYouth(both soft andmedium)Premier Ultra Multiple PackJuniormedium)NovaNova Multiple PackJewelJewel Multiple PackSensationNo. of SKU12722Prioritized AssortmentHypermarket2022/1/299Driving the Business T
14、hrough Shopper Insights5P Tactics : Assortment - ToothbrushHypermarketShopping Occasion- Widest Assortment- High quality & premium product- Heavy purchase- Better shopping environment- More promotionProduct Strategy-Traffic Building - Image BuildingPrioritized Assortment see attached Numeric % D
15、istributionTarget100% for non-Power TB60% for Acti-brushMeasurement: Target % of total category SKU 28% ( match to CP Value Share ) % of SKUs on strategy 100%Tracking Merchandiser in-store Tracking 2022/1/2910Driving the Business Through Shopper Insights5P Tactics : Assortment - Fabric Softener Hype
16、rmarketShopping Occasion- Widest Assortmentt- High quality & premium product- Heavy purchase- Better shopping environment- More promotionProduct Strategy-Traffic Building- Image BuildingPrioritized Assortment see attached Numeric % Distributionsee attachedMeasurement: Target - GD Others% of tota
17、l category SKU 30% ( match to Value Share ) match Comfort% of SKUs on strategy 100%Tracking Merchandiser in-store Tracking 2022/1/2911Driving the Business Through Shopper Insights5P Tactics : Assortment - Fabric Softener VariantGDSizeNo. of SKUOthersSizeNo. of SKU3L ( selective )8122L 500ML DoyAll V
18、ariants3L2L 500ML Doy (match Comfort)Prioritized AssortmentHypermarket2022/1/2912Driving the Business Through Shopper Insights5P Tactics : Assortment - Fabric Softener Numeric % distr.3L100%2L100%2L100%500ml Doy100%500ml Doymatch Comfort( ALL Variant )( ALL Variant )HypermarketDistribution TargetGD
19、OTHERS2022/1/2913Driving the Business Through Shopper Insights5P Tactics : Assortment - Fabric Softener HypermarketShopping Occasion- Widest Assortmentt- High quality & premium product- Heavy purchase- Better shopping environment- More promotionProduct Strategy-Traffic Building- Image BuildingPr
20、ioritized Assortment see attached Numeric % Distributionsee attachedMeasurement: Target - GD Others% of total category SKU 30% ( match to Value Share ) match Comfort% of SKUs on strategy 100%Tracking Merchandiser in-store Tracking 2022/1/2914Driving the Business Through Shopper Insights5P Tactics :
21、Placement - Oral CareHypermarketShare of Shelf%See AttachmentShelf positioningSee AttachmentTracking Method,Monthly Merchandiser In-store Trackingfrequency sample,% volume with CP-generatedTarget: 100% complianceplanogramsPlanogram compliance%Target: 100% compliance& tracking method, sampleFocus
22、 on SOS and brand positioning% share of off-shelf displaySame as Share of Shelf%tracking method, sampleMonthly Merchandiser In-store Tracking2022/1/2915Driving the Business Through Shopper Insights5P Tactics : Placement - ToothpasteHypermarketREGIONSOS ObjectiveSouthGuangzhou45%A City35%B City31%Eas
23、tShanghai40%A City36%B City30%NorthBeijing41%A City35%B City30%WestChengdu 44% A City30%B City25%2022/1/2916Driving the Business Through Shopper Insights5P Tactics : Placement - ToothpasteShare of Shelf By Brand StrategySOMSOM MixSuggested SOSStrategyCDC9%24%25%MaintainTotal4%11%20%PromoteCSW8%22%20
24、%MaintainLPP+ Herbal12%32%25%BalanceKidsNANA5%PromoteJY4%11%5%BalanceTOTAL37%100%100%REMARK: Maintain: SOS=SOM; Promote: SOS=SOM; Balance: SOS=SOM; Balance: SOS=SOMHypermarket2022/1/2921Driving the Business Through Shopper Insights5P Tactics : Placement - ToothbrushShelf Positioning Strategy:Place C
25、olgate TP and TB together to become oral-care display whenever possibleNear heavy traffic area and at the TB shelf;Occupation sequence of toothbrush:TOP: Navigator/TotalMiddle: Sensation/Nova/Jewel/JuniorBelow: Premier/Premium Youth 2 31 2022/1/2922Driving the Business Through Shopper Insights5P Tac
26、tics : Placement - Oral CareHypermarketShare of Shelf%See AttachmentShelf positioningSee AttachmentTracking Method,Monthly Merchandiser In-store Trackingfrequency sample,% volume with CP-generatedTarget: 100% complianceplanogramsPlanogram compliance%Target: 100% compliance& tracking method, samp
27、leFocus on SOS and brand positioning% share of off-shelf displaySame as Share of Shelf%tracking method, sampleMonthly Merchandiser In-store Tracking2022/1/2923Driving the Business Through Shopper Insights5P Tactics : Placement - Fabric Softener2022/1/2924Driving the Business Through Shopper Insights
28、5P Tactics : Placement - Fabric SoftenerHypermarketREGIONSOS ObjectiveSouthGuangzhou42%A City33%B City33%EastShanghaiMatching ComfortA CityMatching ComfortB CityMatching ComfortNorthBeijingMatching ComfortA CityMatching ComfortB CityMatching ComfortWestChengduMatching ComfortA CityMatching ComfortB
29、CityMatching Comfort2022/1/2925Driving the Business Through Shopper Insights5P Tactics : Placement - Fabric SoftenerSUMMARY OF SOFTLAN DISPLAY STRATEGY:Place Softlan product in eye level;Neighboring with ComfortAlong with Traffic flow, sequence with Classic, Floral,Spring, Lily 2 3 12022/1/2926Drivi
30、ng the Business Through Shopper Insights5P Tactics : Promotion - Oral-Care2022/1/2927Driving the Business Through Shopper InsightsSizeCDCTotalCSWSuperSLPPHerbalJYJumbo250G*Family180G*175G*165G*150G*Regular120G*105G*100G*Personal50G40G*: Priority; *: Often Promote; *: Seldom; (Blank): Do not promoteH
31、ypermarket5P Tactics : Promotion-Toothpaste2022/1/2928Driving the Business Through Shopper InsightsPromotion TypeCDCTotalCSWSupStarLPPHerbalJYPromotor Supporting*Price discount with TG/DM*Price dis. On-shelf display*In-store display*Special-pack with displayMixed-pack w/t disc.*On/In-pack premium*Mu
32、lti/Twin-pack w/t disc.*Bonus-pack*Big Event/Aniversary*Loyalty Program*Casher LineCouponGroup Purchase Incentive*: Priority; *: Often Promote; *: Seldom; (Blank): Do not promoteHypermarket5P Tactics : Promotion - Toothpaste2022/1/2929Driving the Business Through Shopper Insights5P Tactics : Promoti
33、on - EvaluationCARREFOUR ROMAPROMOTIONAL EVALUATIONPRODUCTCOLGATE BSSell in Discount20%PROMOtestata cut price 30%Sell out Discount30%POS:CARREFOURDays of promo (sell out): 14 GGPOS Invoice (2000est):850pre-promopromopost-promoweek123456789101112SALES (cases)43543380902354SALES PRE PROMO44PIECES =wee
34、kly average pre-promoPROMO1020 PIECES = weekly average promo POST PROMO42PIECES =weekly average post-promo Promotion Efficiencydiscounted cases170discounted pieces2040Pieces per case12Incremental Sales (pieces)1944 piecesList Price2670Incremental Sales (cases)5190 (000 )MARGINE PROMO3114 (000 )Disco
35、unts1089 (000 )Logistic Discount0.0%Fees500(000 )Spending % as Incr. Sales 8.6%Spending % as Incr. Sales Max.15%ACTIONRecommendedWEEKLY SALES020406080100123456789101112SALES (cases)HERBAL 75ml2022/1/2930Driving the Business Through Shopper Insights5P Tactics : Promotion - Competitor ActivityDate:_Ci
36、ty:_CompetitorA/C NamePromotional SKUDM / TGA/C NamePromotional SKUDM / TG& MechanicsPromo.NormalPls. Specify& MechanicsPromo. NormalPls. SpecifyP&GNew ProductUnileverNew ProductHeimeiLMZOthers(Darlie,LSL, etc.)New Product2002 Key Competitor Activity by Channel - Toothpaste HypermarketPr
37、iceSupermarketPrice2022/1/2931Driving the Business Through Shopper Insights5P Tactics : Promotion - Competitor ActivityDate:_City:_CompetitorAccount / Promotional SKUPriceWhole Sale Mkt& MechanicsP&GNew ProductUnileverNew ProductHeimeiLMZOthers(Darlie,LSL, etc.)New Product2002 Key Competitor
38、 Activity by Channel - Toothpaste Traditional Trade2022/1/2932Driving the Business Through Shopper InsightsPromotion TypePowerHighActi-BNavi.Sens.TotalNovaTwisterPrem-UPrem-BJuniorYouthPromotor Supporting*Price discount with TG/DM*Price dis. On-shelf display*In-store display*Special-pack with displa
39、yMixed-pack w/t disc.On/In-pack premium*Multi/Twin-pack w/t disc.*Bonus-packBig Event/Aniversary*Loyalty Program*Casher LineCouponGroup Purchase Incentive*: Priority; *: Often Promote; *: Seldom; (Blank): Do not promoteHypermarketEconomyKidsMedium5P Tactics : Promotion - Toothbrush2022/1/2933Driving
40、 the Business Through Shopper Insights5P Tactics : Promotion - Fabric SoftenerSizeSouthOther Region3L*2L*500ML Doy*: Priority; *: Often Promote; *: Seldom; (Blank): Do not promoteHypermarket2022/1/2934Driving the Business Through Shopper Insights5P Tactics : Promotion - Fabric SoftenerPromotion Type
41、SouthOther RegionsPromotor SupportingPrice discount with TG/DM*Price dis. On-shelf display*In-store displayMixed-pack w/t disc.On/In-pack premium*Multi/Twin-pack w/t disc.Bonus-packBig Event/Aniversary*Loyalty Program*Casher LineCouponGroup Purchase Incentive*: Priority; *: Often Promote; *: Seldom;
42、 (Blank): Do not promoteHypermarket2022/1/2935Driving the Business Through Shopper Insights 5P Tactics : Pricing-ToothpastePricing Ex-factory Channel Current Acquisition Price Strategy Price Mark-up CP Crest CDC 120g *1rmb lower than 5.910%6.55.67.71rmb lower than CrestCrest Reg 120g 120g per tube 1
43、75g*1rmb lower than 8.210%9.09.210.31rmb lower than Crest Crest Reg 165g 165g per tube 250g *about 15% price 11.210%12.312.913.40.6rmb lower than Crestlower than Crest220g Reg per GM 220g(or 0.6rmb/tube) Total 120g*Match Crest 8.210%9.08.28.1*Match Crest Tea Fresh 120g Tea Fresh 120g on per tube bas
44、eon per tube base165g 0.5rmb lower than11.210%12.310.911.50.5rmb lower thanTea Fresh Tea Fresh 165g per tube 165g per tube SKU Regular Price Promotion Price Target 2022/1/2936Driving the Business Through Shopper Insights 5P Tactics : Pricing-Toothpaste Pricing Ex-factory Channel Current Acquisition
45、Price Strategy Price Mark-up CP Crest Whitening 100g1. Parity with 5.410%6.05.78.1*1.7rmb lower than Crest Whitening Crest 120g per tube on per gm basis 2. Match Signal 5.8(Signal) * Match Signal Whitening 115gWhitening 115g per tube(where Signal is strong) 150g*Parity with 8.210%9.08.710.91rmb lowe
46、r than Crest WhiteningCrest 165g per tube on per gm basis Herbal 105g *1rmb higher than 2.910%3.23.052.2No price promotion ZhongHua Herbal 120g Promotion Price Target SKU Regular Price 2022/1/2937Driving the Business Through Shopper Insights5P Tactics : Pricing-Toothpaste Pricing Ex-factory Channel Current Acquisition Price Strategy Price Mark-up CP Crest LPP 105g * Match Crest LPP2.910%3.23.32.2No price pro
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