businessdinner精讲

1、Business English Business Dinner Objectives This unit aims to help us to ? Understand the basic information of business entertainment商务接待商务接待; ? Understand the basic table manners; ?Effectively use communication skills to: 1. invite business associates合伙人合伙人 to dinner; 2. order western/Chinese food;

2、 3. comment on food; 4. propose a toast during a dinner. I. Background information: discussion. 1. Why do we entertain our clients/associates? 2. How to entertain them? What kinds of activities do we usually have to entertain our business partners? I. Background information: discussion. 1. Why do we

3、 entertain our clients/associates? ? To secure the loyalty and partnership of the existing/potential clients and gain an advantage over competitors; ? To provide rewards or incentives激励激励,奖励奖励 for them; ? To help provide a relaxed and less formal environment to do business.mix business with pleasure

4、. Corporate entertaining activities are business meetings in a social setting. I. Background information: discussion. 2. What kinds of activities do we usually have to entertain our business partners? We should decide who we are going to entertain, what activities we will do to entertain them and wh

5、ere we will have the entertaining activities. ? business dinner: cocktail party鸡尾酒会鸡尾酒会 client appreciation banquet客户答谢宴会客户答谢宴会 ? wine tasting品酒会品酒会 & food tasting ? concerts or exhibitions ? an sightseeing tour of the city ? charity events 慈善活动慈善活动 ? sporting events ? shopping trip Find out wha

6、t interests our guests. ? golf Tips ? 1.Invite your guests early and give them time to respond. ? 2.Know which clients expect to bring their wife with them. ? 3. Dont arrange events on or near public holidays. ? 4.It is a good idea to arrive at an event with your guests. Uncompanied guests may feel

7、uncomfortable. ? 5.Where there are several guests, ensure that there is one host for every two guests. ? 6.A meal is a perfect setting for more intimate business discussions than a football match. ? 7.It is a great chance for staff members honored as hosts to have a good time at the entertaining eve

8、nt. F: Staff members honored as hosts must remember that their attendance at the activity is not necessarily to be a good time for them, but an opportunity to strengthen the client relationship. II. Business dinner: discussion with your partner. ? 1. Which meal do you select? ? 2. How do you choose

9、a restaurant? ? 3. How can you combine entertainment with business communication? II. Business dinner: discussion with your partner. 1. Which meal do you select? A meal selection has its own time frame. ? Breakfasts are great for urgent business. An English consists of cereal, bacon熏肉熏肉, eggs, sausa

10、ge, tomatoes, toast, marmalade果酱果酱, tea, etc. A continental 欧陆式早餐欧陆式早餐 consists of breadstuff (toast, croissants羊角面包羊角面包, pastries面点面点) and coffee, tea, or other drinks. ? Lunch and supper may last 2 hours. appetizer开胃菜开胃菜-soup-main course-dessert甜点甜点-coffee/tea ? Tea is the new “power meal”.4 p.m.

11、II. Business dinner: discussion with your partner. 2. How do you choose a restaurant? ? staff friendliness/ ? location attentiveness ? atmosphere ? speed of service ? facilities ? quality of food and drink ? cleanliness ? price of food Select a restaurant that you know well and that your client can

12、find it easily. Call ahead for reservation and top service. Make sure you have a prime location away from the restroom and the kitchen allowing the client a view of the landscape风景风景. II. Business dinner: discussion with your partner. ? 3. How can you combine entertainment with business communicatio

13、n? ? After watching a football match with your clients, you may invite them to have a meal and discuss business. ? Make small talks before you get into any business item. ? Start discussing business after the appetizer 开胃菜开胃菜has been served and do not wait until dessert餐后甜点餐后甜点. ? Before the enterta

14、ining, invite the guests to your office for a cup of coffee and a boardroom会议室会议室 presentation of the new products and services. ? After the entertaining activity, write and thank the clients for their attendance and enclose marketing brochures小册子小册子with your firms services. Cucumber Pumpkin Green P

15、epper Celery Onion Eggplant Mushroom Chive Cherry Strawberry Watermelon Lemon Persimmon p?:sim?n, p?- Grape Pineapple III. Listening ? White radish白萝卜白萝卜 ? cauliflower k?:liflau? n. 花椰菜花椰菜 ? capsicum k?psik?m 辣椒，柿子椒辣椒，柿子椒 ? broccoli br?k?li n. 西兰花西兰花 ? Chinese cabbage大白菜大白菜 cabbage卷心菜卷心菜,洋白菜洋白菜 ? ch

16、estnut栗子栗子 ? Bamboo shoots竹笋竹笋 ? jam-packed拥挤不堪的拥挤不堪的 ? prawn 对虾对虾 scamp 大虾大虾 lobster龙虾龙虾crawfish小龙虾小龙虾 ? steam 蒸蒸 boil煮的煮的 broil 烤烤,焙焙 stew 炖炖 ? stir-fry炒炒 braise焖焖 roast烤烤 fry煎煎 barbecue烧烤烧烤 ? Barbecued chicken烤鸡烤鸡 III. Listening ? Stewed Chops & Wax Gourd Soup冬瓜炖排骨冬瓜炖排骨 ? side dish 正菜外的附加菜正菜外

17、的附加菜 ? French fries=French fried potatoes 炸薯条炸薯条,炸土豆片炸土豆片 ? Crisp fish酥鱼酥鱼 ? Sweet and Sour Fish 糖醋鱼糖醋鱼 ? Sichuan Chicken Cube-lets宫保鸡丁宫保鸡丁 ? Corn Chowder 玉米浓汤玉米浓汤 ? Caesar salad 恺撒什锦色拉恺撒什锦色拉 ? Crouton 油煎油煎/烤面包块烤面包块 ? portion (饭菜的饭菜的)一份，一客一份，一客 ? jam-packed a. 塞紧的；拥挤不堪的塞紧的；拥挤不堪的 ? specialty 特色菜，招牌菜特

18、色菜，招牌菜 ? promising pr?misi? a. 有希望的有希望的,有前途的有前途的 ? Stand on ceremony 拘于礼节，讲客套拘于礼节，讲客套 II. Listening III. Act it out Read the sample dialogues and Act out the situations in P112，114 & 116 Table manners ? Introduce the person of the highest rank first. ? Hold your cocktail in your left hand to kee

19、p your right hand free so that its not cold and wet. ? Put ur napkin on your lap. Dont use it to wipe ur nose. ? Dont select food that you are unsure about. Avoid foods that requires lots of chewing. ? If food gets stuck in your teeth, try to remove it behind a napkin or go to a mirror. ? Dont talk

20、with your mouth full. Never chew with your mouth open or make loud noises. ? Becoming tipsy or drunk is inappropriate behavior. ? Guests dont ask for a doggy bag . Save it for informal dining situations. ? Dont smoke during a meal/when others are eating. Assignment ? Act out the dialogues. ? Revise

21、the background information about business dinner. ? Revise the words and expressions related to business dinner. ? For more table manners: ? 餐位餐位(Seating arrangement) 原则上男主宾原则上男主宾(Gentleman of honor)坐在女主人坐在女主人(hostess)右右边，女主宾边，女主宾(lady of honor )坐在男主人坐在男主人(host)右边，而且多右边，而且多半是男女相间而坐，夫妇不坐在一起，以免各自聊家常话半

22、是男女相间而坐，夫妇不坐在一起，以免各自聊家常话而忽略与其他宾客间的交际而忽略与其他宾客间的交际. 餐具摆法餐具摆法 ?家庭或餐厅宴会时，餐具的种类和数量，因餐会的正式家庭或餐厅宴会时，餐具的种类和数量，因餐会的正式(formal)程度而定。越正式的餐会，刀叉盘碟摆得越多。本文所举的例子，程度而定。越正式的餐会，刀叉盘碟摆得越多。本文所举的例子，适用于不十分正式的宴会适用于不十分正式的宴会(多数家庭式宴会属于此类多数家庭式宴会属于此类)。 ?叉子叉子(forks)放在主菜盘放在主菜盘(main plate)左侧，刀子左侧，刀子(knives)、汤匙、汤匙(spoons)摆在右侧摆在右侧. ?刀叉和汤匙依使用的先后顺序排列。最先用的放在离主菜盘最远刀叉和汤匙依使用的先后顺序排列。最先用的放在离主菜盘最远的外侧，后用的放在离主菜盘近内侧。假如主人决定先上主菜再的外侧，后用的放在离主菜盘近内侧。假如主人决定先上主菜再上沙拉，就要把主菜叉子放在沙拉叉子的外侧。上沙拉，就要把主菜叉子放在沙拉叉子的外侧。 ?沙拉盘放在靠主菜盘的左边。美国人通常把主菜和沙拉一起送上沙拉盘放在靠主菜盘的左边。美国人通常把主菜和沙拉一起送上桌来，而不像法国人一样，主菜吃完以后才上沙拉