点餐英语情景对话

1、餐厅英语情景对话A: What can I do for you, sir先生，您要来点什么B: What have you got this morning今天早上你们这儿有什么A: Fruit juice, cakes and refreshments, and everything.水果汁、糕点、各种茶点等等，应有尽有。B: I d like to have a glass of tomato juice, please.请给我来一杯西红柿汁。A: Any cereal, sir要来点谷类食品吗，先生B: Yes, a dish of cream of wheat.好的，来一份麦片粥。A

2、: And eggs还要来点鸡蛋什么的吗B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要，再来一份熏猪肉和鸡蛋，我喜欢熏猪肉松脆一点。A: How do you want your eggs您喜欢鸡蛋怎么做B: Fried, please.煎的。A: Anything more, sir还要什么别的东西吗，先生B: No, that s enough. Thank you.不要了，足够了。谢谢。Dialogue 2 (A couple waiting to be seated in a crow

3、ded restaurant)(一对夫妇在拥挤的餐厅外等待就座)A: Do you have a reservation, sir请问您订位了吗先生，太太B: No, I am afraid we don t.没有。A: I m sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available很抱歉，餐厅已经满座了。约要等30 分钟才会有空桌。你们介意在休息室喝点东西

4、直至有空桌吗B: No， thanks. We ll come back later. May I reserve a table for two不用了，谢谢。我们等一会儿再来。请替我们预定一张二人桌，可以吗A: Yes, of course. May I have your name, sir当然可以。请问先生贵姓B: Bruce. By the way. Can we have a table by the window布鲁斯。顺便，我们可以要一张靠近窗口的桌子吗A: We ll try to arrange it but I can t guarantee, sir.我们会尽量安排，但不

5、能保证，先生。B: That s fine.我们明白了。(Half an hour later, the couple comes back.)半小时后，布鲁斯夫妇回来了。A: Your table is ready, sir. Please step this way.你们的桌子已经准备好了，先生，太太。请往这边走。Dialogue 3A: Waiter, a table for two, please.服务生，请给我一张两人的桌子。B: Yes, this way please.好的，请跟我来。A: Can we see the menu, please能让我们看一看菜单吗B: Here

6、you are.给您。A: What s good today今天有什么好吃的B: I recommand crispy and fried duck.我推荐香酥鸭。A: We don t want that. Well, perhaps we ll begin with mushroom soup, and follow by some seafood and chips.我们不想吃香酥鸭。或许我们可以先吃蘑菇汤，然后再要点海鲜和土豆片。B: Do you want any dessert要甜品吗C: No dessert, thanks. Just coffee.不，谢谢。咖啡就行了。(A

7、fter a few minutes.)过了一会儿。A: I can have the check, please.结帐。C: George. Let s split this.乔治，我们各自付帐吧。A: No, it s my treat tonight.不，今天我请客。B: Cash or charge, sir现金还是记帐A: Charge, please. Put it on my American Express.记帐。请记入我的“美国运通信用卡”帐号。Dialogue 4A: Good morning. Can I help you早上好。有什么能效劳的吗B: I want an

8、American breakfast with fried eggs, sunny side up.我想要一份美式早餐，要单面煎的鸡蛋。A: What kind of juice do you prefer, sir您想要哪种果汁呢B: Grapefruit juice and please make my coffee very strong.西柚汁，还有，我要杯很浓的咖啡。A: Yes, sir. American breakfast with fried eggs, sunny side up, grapefruit juice and a black coffee. Am I corr

9、ect, sir好的，一份美式早餐，要单面煎的鸡蛋、西柚汁及一杯清咖啡，对吗B: Yes, that s right.是的。A: Is there any thing else, sir还有什么吗，先生B: No, that s all.没有了，谢谢。(Later)稍后A: Good morning, sir. I ve brought the breakfast you ordered.早上好，先生。您要的早餐送上来了。B: Just put it on the table, please.请放在桌上。A: Do you need anything else, sir先生，还有其他需要吗B:

10、 No thanks. Ah, yes! Can I have some more juice for the minibar没有，谢谢。啊！可否多放一些果汁在冰箱里A: What kind of juice would you like, sir哪种果汁呢，先生B: Tomato, orange and apple juice, please.番茄汁、橙汁及苹果汁。A: Yes, sir. I ll get them for you right away. Would you please sign this bill first Thank you, sir.好的，我立刻去取。麻烦您先签了

11、这张帐单。Dialogue 5A: Oh, I m starving. I d like to try some real Chinese cuisine. What would you recommend, waiter啊，我快饿死啦。我想吃点真正的中国菜。您给我推荐什么呢，服务生B: Well, it depends. You see, there are eight famous Chinese cuisines:for instance, the Sichuan cuisine, and the Hunan cuisine.那要看情况了。您知道，中国主要有八大菜系。比方说，川菜、湘菜。

12、A: They are both spicy hot, I ve heard.我听说这两种都很辣。B: That s right. If you like hot dishes, you can try some.对。您要是爱吃辣的，可以试试。A: They might be too hot for me.对我来说可能太辣了点。B: Then there s the Cantonese cuisine and the Jiangsu cuisine. Most southerners like them.再有是粤菜和江苏菜。大多南方人都爱吃。A: What about any special

13、Beijing dishes有什么特别的北京风味菜吗B: There s the Beijing roast duck.有北京烤鸭啊。A: Oh, yes. I ve heard a lot about it. I d like very much to try it. Where can I find it啊，对了，听过多次了。我很想试一试。在哪儿能吃到呢B: You can find it in most restaurants, but the best place is certainly Quanjude Restaurant.大多数饭店都有烤鸭，可是最好的当然还是全聚德烤鸭店。A:

14、 Is it near here离这儿近吗B: Not too near but not too far either. A taxi will take you there in 15 minutes, if the traffic is not too bad, I mean.不太近也不算远。乘出租车15 分钟能到。我是说，要是堵车不厉害的话。A: Well, thank you for your information. But what is the name of that restaurant again好，多谢您的指点。请您再说一下那个饭馆的名字好吗B: Let me write

15、 it down on this slip of paper for you. You can show it to the taxi-driver.我来给您写在这张纸片上。您好拿给出租车司机看。A: That s very kind of you. Thanks a lot.您真是太好了！多谢多谢。B: You re welcome.不客气。A 是你 ,B 是外国人)A:Welcome to our hotel欢迎光临。A:So you have got altogether four pieces of baggage您一共带了4 件行李，是不是B:Let me have a check

16、again 让我再看一下。A:The Reception Desk is straight ahead 接待处就在前面。A:After you, please 你先请。B:Excuse me，where can I buy some cigarettes劳驾。我到哪儿可买到香烟A:There is a shop on the ground floor一楼有个商店。A:It sells both Chinese and foreign cigarettes在那儿可买到中国香烟和外国香烟。B:Can I also get some souvenirs there也可以买到纪念品吗A:There i

17、s a counter selling all kinds of souvenirs有个柜台出售各种各样的纪念品。B:Excuse me， where is the restaurant劳驾，请问饭厅在哪儿A:We have Chinese restaurant and a western style restaurant Which one do you prefer我们有中餐厅和西餐厅，你愿意去哪个B:I'd like to try some Chinese food today今天我想尝尝中国菜。酒店英语口语会话必备手册一概述在酒店里所使用的英语会话，基本上是属于商业英语，与日常

18、生活会话中所使用的英语略有不同，较注重礼节。正式英语通常会让人误解为极艰深的英语，其实， 只要套用一定格式的句子和单词，就可以了。例如：非正式英语正式英语What s your name您贵姓Do you want some tea您要喝茶吗May I have your name请问您贵姓大名Could you like some tea请问您想喝茶吗Could you come this way pleaseOver here, please.这边请。请您往这边走好吗* 不要说 OK, Sure, Yeah 等等，而要说Certainly, Sir.Hey, uh-huh, Hang on

19、 等等，也不适合在酒店中使用。* 别说“ I don t know. ”回答“不知道”是非常不礼貌的说法。可以说“ just a moment, please. I ll check that for you. ” （请稍候，我来帮您确认），然后请有能力处理的人前来协助。* 对男性客人，尊称为Sir; 面对女性客人时尊称为Ms.在招呼客人时，最好说“Excuse me, Sir（Ms）” , 不要直接称呼Mr. 或 Ms. 至于称呼小孩，可以直接使用Excuse me,但是不可以直接称呼boy或girl.* 正视对方的眼睛，以显示出你的信心和诚意。但必须注意，注视对方的眼睛，并不是无理地盯着对

20、方看。* 在面对语言不通的外籍人士时，一定要多加利用手势和肢体语言。但是使用手势时要特别小心，因为对于不同国家、民族而言，手势的意义也大不相同。二 . 基本待客英语（一）在正式的英语表现里，疑问基本句型可分为下列四种：1. May I 2.Could you 3.Would you 4.Shall I 只要理解这四种基本的句型，就可以处理大部分业务上的状况。1 自己要做什么事时，就使用May I May I have your name, please请问尊姓大名May I have your check-out time, please3询问客人的喜好或是做什么时，可使用Would you

21、请问您什么时候结帐离开May I see your passport, please请让我看一下您的护照好吗May I know your nationality, please请问您的国籍是什么2 麻烦客人时，可使用Could you Could you fill out the form, please请您填写这张表格好吗Could you write that down, please请您写下来好吗Could you draft the fax, please请您写下传真的草稿好吗Could you hold the line, please请不要挂电话好吗请问您要搭计程车吗Would

22、you like tea or coffee请问您要喝茶还是咖啡Would you like to take a taxiWould you mind sitting here请问您介意坐在这里吗* 只要在疑问词后加“Would you ”，就可以提出大部分的询问。When would you like to visit Kunshan请问您想要何时参观昆山When would you like to have lunch请问您想在哪里用餐What time would you like to eat请问您想何时用餐Who would you like to contact请问您想和谁联络Wh

23、ich kind of room would you prefer请问您要逗留多久请问您喜欢哪一种房间How would you like to settle your bill请问您的账单如何处理How long would you like to stayHow many tickets would you like to buy请问您要买几张票4在提供建议协助、征求意见时，可使用Shall I 或 Would you like me to do Shall I draw the curtains请问需要我把窗帘拉上吗Shall I draw you a map请问要我为您画一张地图吗Sh

24、all I make the reservation for you请问要我为您安排预约吗（二）招呼语Good morning. （ 用于中午以前）Good afternoon. （ 用于中午至下午六点以前）Good evening. （ 用于下午六点过后）在这些招呼语的后面接句子，例如：Good morning, sir. Are you checking-out早上好，先生，请问您要退房吗Good afternoon, sir. Welcome to LI JIA Hotel.中午好，先生，欢迎光临丽嘉酒店Good evening, Ms. May I help you晚上好，小姐，请问我

25、能为您服务吗后面也可以接上自己酒店名称、部门名称，如：Good morning, sir. This is the Front Desk. May I help you早上好，先生。这里是服务台，请问您需要服务吗（三）回答1.一般性的回答I see, sir.我明白了，先生。Certainly, sir.好的，先生。2.请对方再等一会儿Just a moment, please.请稍等。Thank you for waiting.您久等了，先生。I am very sorry to have kept you waiting.很抱歉让您久等了。Could you wait a little l

26、onger, please请您稍候好吗3.要麻烦客人或是拒绝客人的要求时拒绝客人时，不要一口回绝说“ No.”，要委婉一些I am afraid I can t do that.不好意思，我恐怕没办法那样做。Excuse me, sir. Please let me pass.不好意思，先生，麻烦让我过一下。4.道歉We are sorry.如果是自己的错就说“I am sorry. ” ; 如果是公司的错，就说：“I am very sorry for the delay.很抱歉延误了时间I am very sorry for the inconvenience.很抱歉造成您的不便。I wo

27、uld like to apologize for the mistake.为这个错误我深致歉意。5.客人对自己说“ Thank you. ”时回答You are welcome.不客气Thank you, sir.谢谢您，先生Thank you very much.非常感谢您6.交给客人某些东西时，可以说Here you are.您要的东西在这里。Here is your room key.这是您的房间钥匙。Here it is.这是您的东西。7当客人准备离开时，可以说：Have a nice day.祝您有美好的一天。Please enjoy your stay祝您住宿愉快。We hope

28、 to see you again soon.希望不久能再次见到您。Thank you for staying with us.谢谢光临。8当客人的英语难以理解时面对客人的疑问，不要只是一味地傻笑，或是一直说 Yes, Yes如果听不懂事，要向客人提出疑问,或是先向对方说“Just a moment, please. ” , 然后请求他人协助。Pardon对不起Pardon me对不起I beg your pardon对不起请再说一遍好吗Could you repeat that, please请您重复一遍好吗若是不敢肯定对方所说的部分内容时，可以将不明白的部分重复一遍，如：Excuse me

29、, sir. Do you mean you lost your room key不好意思，先生，您是说您丢了房间的钥匙电话英语的应对1接电话时不可以简单地回答“Hello” ,而应报上自己的公司或所属单位的名称。例如：Hello, this is Information Desk.您好，这里是问询处。Information Desk speaking. May I help you问询处，请问您要服务吗2.打错电话时如果是外线打错时，可以回答：I am afraid you have the wrong number.不好意思，您打错电话了。This is the LI JIA Hotel,

30、 2234-1156.这里是丽嘉酒店，电话是2234-1156如果是总线转错内线时，可以回答：This is Room Reservations. I ll transfer your call to Restaurant Reservations.这里是客房预约处，我帮您转接到餐厅预约柜台。I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.不好意思，这是直接电话。我们无法为您转接中式餐厅。请您改拨

31、2234-1156 好吗3.当负责的工作人员不在时I am afraid is out at the moment. He should be back around 5 .不好意思，林先生现在外出。他应该会在下午5 点左右回来。I am afraid is on another line. Could you hold the line, please不好意思，郝先生正在讲电话。请您在线上稍侯好吗I ll tell him to call you back when he returns.他回来时，我会请他回电。May I have your name and phone number, p

32、lease请告诉我您的大名和电话好吗4.当会话结束时结束电话中的对话时，不可以简单说“bye-bye” ,最好说：Thank you for calling.感谢您的来电。You are welcome, sir.先生，不客气。We look forward to hearing from you.我们静候您的佳音。Please contact me if you have any further questions.如果您有任何其他问题，请和我联络。三.柜台服务B=T李服务员（Bellman ）C= 服务员（Clerk）H=客房服务员（Housekeeping ）BC领班(Bell Capt

33、ain )G= 客人(Guest)To the Front Desk.带客人到柜台B: Good evening, Ms. Welcome to China-trust Hotel.小姐，晚安。欢迎光临中信酒店。G: Thank you.谢谢你。B: How many pieces of luggage do you have请问您有多少件行李G: Just this three.只有这 3 件。B: Two suitcases and one bag. Is that right2 个旅行箱和1 个手提皮包，这样对吗G: Yes. That s all.对，就这些了。B: I ll show

34、 you to the Front Desk. This way, please. I ll put your bags by the post over there.我来带您到柜台，这边请。我先将您的行李放在柱子旁边。G: I see, thanks.我知道了，谢谢。B: A bellman will show you to your room when you have finished checking-in.当您办好住宿登记时，行李服务员会带您到房间。G: OK. Fine.好极了。B: Please enjoy your stay.祝您住宿愉快。Taking a guest to t

35、he room带领客人至客房超实用的饭店英语对话writingtool 时间： 6 个月前 | 阅读： 8080 次 | 划词已启用一、点套餐Please give me this one.请给我来这个。We want two number eights, please.我们要两份第八套餐。二、随意点餐May I have a menu, please我可以看菜单吗Could you tell me how this thing is cooked能否告诉我这道菜是怎么做的Lobster It is steamed and served with our special sauce.龙虾蒸过后

36、加上本店特制的调味料。Is it good好吃吗Sure. It is a most popular dish.当然，很受欢迎的。I think I will try some lobster, and give me some green salad together.我想我来点儿吧。再给我一份蔬菜沙拉。We have three dressings for salad. Which one would you like我们有三种沙拉调味汁，您要哪种What kind do you have你们有什么We have Italian, French and Thousand Island.有意

37、大利，法国和千岛的。Make it French please.给我法式的吧。如果对当地的菜肴不熟悉，通常先询问：What is the specialty of the restaurant这家店的招牌餐是什么Do you have any special meals today今天有什么特餐吗What would you recommendI prefer something light.我想来点清淡些的，你能推荐什么吗可以让同来的人替你点菜，或者要重复的：I will leave it to you.我让你来点。I will have the same as that one.我要一份和

38、那个一样的。如果不急于点菜时，可以这么说：Can I take your order now你现在叫点什么吗Not quite. Could I have a few more minutes不，我可以再多等会吗餐饮服务业英语口语:餐厅常用语kind of food do you preferyou like Chinese foodkind of food do you like ， Chinese or Americanyou tell me where the Chinese restaurant isyou know where I can get a quick snackwould

39、 you hxdye for dinnerwould you like to order you ordered yet， not yet ， I am waiting for a will order later.would you recommend's your today s specialwould like to hxdye something simple.will you hxdye for dessertare in a hurry.rush your orders.beefsteak is very good today.will take the beefstea

40、k.would you like to hxdye beefsteak ， well-done or rarewould like my beefsteak well done.about a drinkup！your health ！ask you to join me in drinking to the health of .ask you to join me in drinking to the future success of our cooperation'm looking for a cheap place to eat.there a restaurant near hereyou recommend me a good restaurantyou show me a restaurant where they serve good food at reasonable pricesis serviceI hxdye the menu ， pleaseis the menu ， sir.you ready to order nowdid you hxdye dinner last nightyou like Chinese dishes's very delicious.food is too salty.&#