unit 8 order and their fulfillment

1、1Orders and Their Fulfillment2Content Discussion Introduction Writing Skills Practice Focal Words3Discussion Definition of an order. Main content of an order. Forms of an order.4Introduction An order is a request for the supply of a specific quantity of goods. the buyers acceptance or confirmation o

2、f a firm offer the sellers acceptance or confirmation of a counter-offer5 description of the goods; 2. prices (unit price as well as total value);3. terms of payment;4. mode of packing;5. mode of transportation, port of destination and time of shipment etc. Main content of an orderspecification size

3、 quantity quality article number (if any)6Forms of order (1) Initial order It refers to the first order made by the buyer. 7Sample 1 Initial order Dear Sir/ Madam, Thank you for your letter of March 20th. We are pleased to find that your products are of excellent quality. As a trial order, we are de

4、lighted to give you a small order for 100 sets of your Air Conditioners BC-163. Please note that goods are to be supplied in accordance with your samples. Enclosed you will find Order sheet No. 137. As we are in an urgent need of the commodity for the coming season of sales, please fax your acceptan

5、ce. Upon receipt of which, we will open an irrevocable L/C through the Bank of China. Yours faithfully8Structure of sample 1:1. the buyers intention2. the description of the goods3. the willingness of coorperation9 Order sheet An order sheet is a ready made form for placing an order, the contents of

6、 which are somewhat like that of an offer, including all terms and conditions concerning the transaction.Forms of order (2)10Sample 2 Order sheet Dear Sir/Madam, We have the pleasure of placing the following order with you on the terms and conditions as set forth. Article: Haier Brand Air Conditione

7、rs Description: Exactly the same as Sample 103 Quantity: 100 sets Unit Price: US$ 805 per set CIF Angeles Ca. USA Amount: US$ 80,500 Shipment: During March Packing: One set in a cardboard carton, ten cartons in a wooden case Shipping Marks: (omitted) Insurance: AAR for full invoice amount plus 10% P

8、ayment terms: Draft at 30 d/s under an irrevocable L/C Remarks: Certificate of quality and shipment samples to be sent by air mail prior to shipment Your faithfully11Forms of order Purchase confirmation When an order is sent by cable/telex/fax, it is usually followed by a written purchase confirmati

9、on in which all the particulars of the transaction are detailed.12 Dear Sir/Madam, We are pleased to confirm our fax order dispatched today as follows: (The full text of the fax) Article Model Quantity Shipment (_ _ _ _) In your stock news we found these items available by the date mentioned above.

10、Please arrange shipment accordingly. We will cable/telex/fax the shipping instructions and credit immediately upon receiving your acceptance by fax. We hope you will promptly accept our order and make your usual careful execution. Yours faithfullySample 3 Purchase confirmation13Structure of sample 3

11、:1. the apprecaition of the order2. the fullfillment of the order3. the willingness of coorperation14new order 新订单新订单 fresh order 新订单新订单initial order 初次订单初次订单 trial order 试订单试订单 repeat order 续订单续订单 duplicate order 重复订单重复订单outstanding order 未完成订单未完成订单 pending order 未完成订单未完成订单 to accept an order 接受订单接

12、受订单 to book an order 接受订单接受订单 to confirm an order 确认订单确认订单 to cancel an order 取消订单取消订单 order n. 订单订单15Writing Skills The Writing Procedure of Reply The Writing Procedure of Refusal Sentence Patterns on Ordering16The Writing Procedure of Reply1. Express pleasure at receiving the order.2. Add a favora

13、ble comment on the goods ordered.3. Include an assurance of prompt and careful attention.4. Draw attention to other products likely to be of interest.5. Hope for further orders.17The Writing Procedure of Refusal1. Thank the reader for ordering your goods.2. Explain for having to decline.3. Offer alt

14、ernatives.4. Express your desire to do business with the reader.181. Placing Orders 1) place order with sb. 向某人下订单 We are pleased to place the following orders with you if you can guarantee shipment from Shanghai to Singapore by October 9. 若贵方能保证在10月9日之前将货物由上海运至新加坡，则我方乐于向贵方订购下列货物。Sentence Patterns o

15、n Ordering192) to place (enclose) a trial order = to order as a trial 下（附寄）试订单 In reply to your letter of May 10 quoting us the prices of soy beans, we are pleased to place a trial order as mentioned in the enclosed sheet. 兹回复贵方5月10日大豆报价函，现试订购如所附订单所示。203) to send (give) sb. ones order for sth. 向某人下订

16、单 We are pleased to find that your material appear to be fine quality. As a trial, we are delighted to send you a small order for 2,500 dozen Rubber Shoes. 我方很高兴发现贵方原料品质优良，现寄去2500打胶鞋小额订单，作为试购。214) to order sth.at a price 按价格订 We order 120 units of Italian furniture No.TS at $320 per unit FOB Geonoa.

17、 If this order is acceptable, please let us know by cable. 我方向贵公司订购120套TS号意大利家具，每套320美元，FOB价热那亚交货。22 2. Reply to Orders to confirm acceptance of ones order 确认接受某人订单 We are pleased to received your order and confirm acceptance of it. 很高兴接到你方订单，现确认予以接受。232) to sign and return a copy of for ones file 签

18、退一份供某人存档 We have pleasure in informing you that we have booked your order No.234. We are sending you our Sales Confirmation No.789 in duplicate, one copy of which please sign and return for our file. 我们很高兴地告知已接受你方第234号订单。现寄上第789号销售确认书一式两份，请签退一份供我方存档。243)in stock 有存货 As the goods you ordered are now

19、in stock, we will ship them without fail as early as possible. 因为贵方订货尚有存货，本公司将一定尽快发运。253. 执行订单 (Fulfillment of Orders) 1) to execute (fulfill) an order 执行订单 Please be assured that the order will be punctually fulfilled. 请放心，我方将准时运交订单定货。262) to ensure the fulfillment of an order 保证订单的执行 Please open t

20、he relevant L/C in time to ensure the fulfillment of the order. 请及时开立有关信用证以保证订单的执行。273) to keep sb. informed of 保持告知某人情况 Your order is receiving our immediate attention and we will keep you informed of the progress. 我方正在迅速处理贵方订单，并将随时告知贵方进展情况。284) to make a change 改变 Further to our Order No. 701 for

21、2,000 bicycles, we have to make the change as shown in the enclosed order sheet. 继我方第701号2000辆自行车订单，我方不得不作更改，如所附订单所示。294. 取消订单 (decline an order) 1) out of stock 缺货 The goods you ordered are momentarily out of stock. 贵方所订购的货物暂时缺货。302) can not entertain any fresh order 不能接受新的订单 As our factories are f

22、ully committed for the fourth quarter, we regret our inability to entertain any fresh order. 由于我方工厂第四季度的货基本接满，我们歉难接受新的订单。31 3) to be unable (not in a position) to accept ones order 无法接受某人订单 As wages and prices of materials have risen considerably, we regret we are not in a position to book the order

23、 at the prices we quoted half a year ago. 由于工资和原料价格大幅上涨，很抱歉无法按我方半年前所报价格接受订单。324) to recommend sth. as a substitute 推荐某物作为代用品 Unfortunately, your order goods Model No. 84 are now out of stock, but we recommend No. 85 as a substitute which is very close to your choice in quality though slightly higher

24、 in price. 很抱歉，贵方所订购的84型产品目前已无存货，故推荐85型产品，此产品与贵方指定的产品在质量上极其相近，只是价格稍贵。33Practice 11. 随函寄去我方第随函寄去我方第123号售货确认书一式两份，请号售货确认书一式两份，请签退一份以供存档。签退一份以供存档。2. 兹确认接受你方订单第兹确认接受你方订单第123号，请尽快开立以我号，请尽快开立以我方为收益人的信用证，以便尽早安排装运。方为收益人的信用证，以便尽早安排装运。3. 随函附上试购订单一份。如果质量达到我们的要随函附上试购订单一份。如果质量达到我们的要求，不久我们就会大量订购。如你方能立即处理求，不久我们就会大

25、量订购。如你方能立即处理该订单，我们不胜感激。该订单，我们不胜感激。4. 由于订单太多，我们不能接受新订单，但一旦有由于订单太多，我们不能接受新订单，但一旦有新货，我们将立即与你方联系。新货，我们将立即与你方联系。34Enclosed please find our Sales Confirmation No.123 in duplicate. Please countersign and return one copy to us for our file.We confirm the acceptance of your Order No.123. Please open the L/C

26、in our favor soon, enabling us to arrange shipment at an early date. Enclosed please find our trial order. If the quality measures up to our requirements, we will place large orders before long. Your prompt attention to this order will be appreciated.We cant accept any fresh orders because we are fu

27、lly committed. But as soon as fresh supplies come in , we shall contact you without delay.Translation35Translation 随函寄去我方第123号售货确认书一式两份，请签退一份以供存档。 Enclosed please find our Sales Confirmation No.123 in duplicate. Please countersign and return one copy to us for our file.36 兹确认接受你方订单第123号，请尽快开立以我方为收益人

28、的信用证，以便尽早安排装运。 We confirm the acceptance of your Order No.123. Please open the L/C in our favor soon, enabling us to arrange shipment at an early date.37 随函附上试购订单一份。如果质量达到我们的要求，不久我们就会大量订购。如你方能立即处理该订单，我们不胜感激。 Enclosed please find our trial order. If the quality measures up to our requirements, we wil

29、l place large orders before long. Your prompt attention to this order will be appreciated.38 由于订单太多，我们不能接受新订单，但一旦有新货，我们将立即与你方联系。 We cant accept any fresh orders because we are fully committed. But as soon as fresh supplies come in , we shall contact you without delay.39Choose the appropriate word or

30、 words.1) We are arranging for the punctual (shipment, shipping) of the (ordered, order) goods.2) Our offer is (firm, work) subject to your reply (for, in, within ) one week.3) Any delay (in, about) shipment will cause us inconvenience.4) Enclosed is our order (for, on) 300 sets of Transistor Radio.

31、Practice 2405) Your (term, terms) are satisfactory and we are pleased to (enclose, place) an order (with, to) you.6) If you cannot (send, give) the goods as per (requirements, specifications), please send us alternatives.7) If you do not have Model 105 (from, in) stocks, please (remove, cancel) this

32、 order.8) We hope you will (agree, accept, receive, admit) our terms and make (preparation, arrangements) for an early delivery.9) We (admit, acknowledge) with thanks your order of June 1.41together with place regular orders in case in accordance with in duplicatein ones favor shipment Practice 3Fil

33、l in the blanks with the expressions as given:421. _ the faxes exchanged between us, we are pleased to confirm having purchased from you 10,000 dozen mens shirts of “Haida” Brand.2.If the quality of your machine is satisfactory and your prices are right, we expect to _for fairly large numbers.3. Enclosed please find our Purchase Confirmation NO.8848_. In accordance withplace regular ordersin duplicatetogether with place regular orders in case in accordance with in duplicate in ones favor shipment434. Please let us know _ you are interested