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1、员工产生对立情绪如何化解(How can employees resolve their feelings of opposition)Case:Wang Qiang and Zhou Fei are a bit bored these days. Two people in a companys sales department, because the boss said, brother to match the two personal relationship has become more subtle; depressed people is comfortable, origi
2、nally harmonious sales team, now has two of them as transparent as air!The cause of the matter is dramatic.Wang Qiang and Zhou Fei are two big men in the companys sales division, accounting for two of the companys sales. To say the usual infighting have some more or less, are also on the performance
3、 to compete; but the respective regions are different, so what is not the contradiction; sometimes to a cocktail party and give each other tricks to attack the fulcrum list. There are more than twenty people in the sales department, and most of them are young. Wang Qiang and Zhou Fei usually for tee
4、nagers to party also fond of teaching others, actively participate in full, the entire sales thriving one in harmony.But the boss has done something that is hard to understand.On Monday morning, two people are called into the office. Wang Zhou ah, to the company all the time for two years. Both of y
5、ou are doing well, and Im going to give you a new assignment. I will not go directly to the sales department, and you will be promoted to one of the two of you.For a time, Wang Qiang and Zhou Fei do not know what mood to cooperate with the boss. Its a bad thing, but the boss wants to promote you! It
6、 is a good thing, how can make people so bored! Also pointed out, two people choose one, let us each other each other, or PK? Two people with the boss and the other that, each bosom left office. Since then, the meeting is neither an enemy nor a friend. The two men are unable to find their respective
7、 roles and simply avoid meeting each other.Soon, the grapevine began to fly, and everyone knew that the two choice one would promote the sales executive. There was a strange and depressing atmosphere in the office, no jokes; and all the private parties and events were no longer telling Wang Qiang an
8、d Zhou Fei when they were transparent. Is the business way and two people, very close but it is thousands of miles away.Two people were completely isolated and isolated by their bosses and by their former comrades in arms. Let two people sleepless nights, who will be promoted?Similar situations abou
9、nd in the workplace. Bosses, as masters of the company, tend to behave in a very forthright way. These moves may be the boss on a whim or is the result of careful consideration, it is even more important is the boss will think the company in their own hands, no matter what kind of results will not b
10、ring too much loss. But the boss of these moves, but often give them bring heavy psychological pressure, because in many cases, they do not know the bosss true intentions, but not the exact words and deeds often will bring disastrous consequences to themselves, that will be the boss suddenly suddenl
11、y was ordered to leave the company or sideline. But more from the boss near the pressure will be greater, the so-called widdy, as people in the workplace, how to go into your world,Maneuver in the workplace? How do Wang Qiang and Zhou, in reality, spend their time in the workplace, full of crisis se
12、nsitive times, and take advantage of this opportunity? And as the boss of the company, how to avoid unnecessary losses to the company? How do others in the sales department handle and seize the opportunity?How should the boss resolve the company crisis and the passive situation?As the boss of the co
13、mpany, he did so, I am afraid of his purpose, it is through this way to Wang Qiang and Zhou Fei to inspect, see how to deal with after they got the news, how to deal with the relationship between colleagues, to determine who is going to enable the sales division responsible person or on a whim, and
14、did not consider what and what the consequences will be blurted out. But his approach also hides some risks, it is easy to make a present marketing work into chaos, on the other hand is easy to cause the sales team split (if Wang Qiang and Zhou Fei to become their head, and each other, cliques may h
15、ave to bear the risk) and general loss, that is going to promote a the other one is not convinced, and choose to leave.But anyway, things have happened. As a boss, we need to take some measures to avoid unnecessary losses to the company. How should the boss do it?Make public selection. That is to se
16、t some assessment indicators in public competition for the sales department person in charge of sales team. The index can be set for the previous sales performance, competition speech, public reply, and set the assessment scale for different targets. Who meet the conditions of all business personnel
17、 can enroll in the competition (but not limited to Wang Qiang and Zhou Fei two), invite other departments and some social workers such as human resources experts and marketing experts can do the judges in the process, the staff all confidential in competition before, to ensure fair competition. Then
18、 according to the results of the appointment of the sales department for the person in charge, the benefits of doing so is to be fair and impartial selection, to meet the requirements of the company to the real person, on the other team, also did not say what, appointed by the Department responsible
19、 for the work in the future can also be combined with other personnel and convinced.Direct appointment. The boss can feel the purpose of inspection after the arrival, according to their own judgment, quickly and directly appoint the sales department head, in order to change the current passive situa
20、tion. It can cut the Gordian knot, to avoid further deterioration of the situation, but in doing so may make people satisfied, of course, having come, as the boss, with human rights is above suspicion doubt. As long as the bosss approach is in line with the interests of the company, we should stick
21、to it.Head of external sales department. How the boss after the inspection of two people, feel two people are not in line with the standard of the person in charge, or between two people difficult to choose, you can consider the external sales department head. Through the external personnel to serve
22、 as the person in charge of the Department, Wang Qiang and Zhou Fei maintain regional and positions unchanged or increase of two of the treatment and the scope, to end two the embarrassment, the passive situation and the end of the companys sales force.Of course, this is the negative consequences fo
23、r Wang Qiang and Zhou Fei two people have a sense of loss, and even affect two peoples work enthusiasm and even hurt their self-esteem, but two evils, the boss can later find a separate two people talk, also said his difficulties of two people into the line comfort, but also to take the initiative t
24、o express appreciation for their continued support and premise two people who will be responsible for the work in sales department under the influence of new work.Eclectic approach. This is the boss of a compromise, the specific approach is to choose two people to do the sales department responsible
25、 person, as a principal, a served as deputy; all regional market integration, into two pieces, Wang Qiang and Zhou Fei a person responsible for a directly responsible person responsible for the boss, not only the Department one of them as a sales promotion; department responsible person, another per
26、son from the sales department, as other departments responsible person. The result is a balance between the two, not to complicate matters, but it may not be the bosss intention.The suggestions for the enterprise bosss practice, each kind of practice will have advantages and disadvantages, which nee
27、d to choose according to the actual situation of the company boss, but anyway, the company faced the situation needs to be resolved as soon as possible.How to effectively defuse the workplace crisis and win?For Wang Qiang and Zhou Feilai, this situation will be very uncomfortable, for them, will fac
28、e a difficult life and career choice, but no matter how, as two people, some still have to comply with the rules of the game in the workplace, adjust their mentality to accept and change this situation.Correct practice:1, to think the boss this is an examination of their own, the boss will observe a
29、ll his performance in the dark, dont make this approach to the boss in public complain or grumble if such complaints or complaints to the bosss ear, then the boss will make decisions quickly, that is the new sales person in charge of the Department will develop quickly, but they are not2, take the i
30、nitiative to communicate with the boss and the formation of the corresponding station person in charge of the Sales Department of the companys sales plan to form the text to the boss, but also actively to put forward rational suggestions and improvement measures. At this time of the boss, neither to
31、o far nor too close, too far will let the boss think you not as a sales person in charge of the Department of heart, may cause you to delete people on the waiting list for the boss of the sales department, but how too close, will let the boss have a bad impression on you, think your heart is too uti
32、litarian. The correct communication and the corresponding text scheme will allow the boss to make a positive analysis and judgment of your quality and ability, so as to make a quick decision3, their current work should be normal and efficient. No matter how upset or depressed you are, you cant influ
33、ence your present job. Otherwise, once affect their own work, will let the boss think you are not mature and the psychological quality is poor, if a little disturbance will affect the work, how can such a person as the companys sales work responsibility? At the same time, the existing work is normal
34、 and efficient,Will let other colleagues in the Department think you steady state of mind, in the future with such a leader will be more practical, this good mass foundation will be in the boss mind extra points. At the same time should also take the initiative to develop to replace your current job
35、 successors, the advantage of this is that one is to make people a burden to their work, so they have time to consider the companys overall sales, also can have more time and energy to deal with competitors: then do so but will make the boss and colleagues to see you leadership and management skills
36、, not to let the boss have promoted you after your work will affect the original regional concerns, so as to enable you boldly as a sales person in charge of the Department; in addition, you train the successors of course will actively cooperate with your work, even for his future occupation will le
37、t you in this competition wins out give advice and suggestions (because only you get promoted, there will be jobs let him promotion), the sales department as a responsible person in you, then your culture The team will actively support and cooperate with you in all aspects, so as to reduce the resis
38、tance and trouble of your work.4, correctly handle the relationship with colleagues, including competitors. Understand that the reason why colleagues dare not be too close to them is that, if the situation is not clear, if you dont stand well, you may be attacked and retaliated by new leaders in the
39、 future. So there must be a normal state of mind and colleagues to deal with, do bukangbubei exchanges, not that they soon become the head of the Department, it airs, daguanqiang, swing leadership style. Otherwise it will cause your resentment, even if a person in charge, will let you have the feeling of a small man intoxicated by success of their work, thus affecting the. At the same time to generous attitude to competitors and contact, and he went to work on, if they are willing to contact with you, then your generosity will win more respect for
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