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TIBCO BPM Overview and Features John Appleton Product Manager December 2001 TIBCO Confidential Agenda Introduction to TIBCO BPM BPM in Action BPM Designer TIBCO Confidential Communications Infrastructure Enterprise Application Integration Business- to-Business Integration The Only Complete Total Business Integration Solution Portals & Web Services Business Process Management Portals Lets people: - Have real-time visibility - Initiate processes - Manage exceptions Orchestrates processes inside company and across supply & distribution channels Core platform for enabling real-time information flow between all people and systems Synchronizes information across your business in real-time Synchronizes info with other businesses TIBCO Confidential Business Value Focused Solutions TIBCO Confidential Process Positioning Collaborative e.g. Document Management Production e.g. Telco Provisioning Administrative e.g. Purchase Approvals Ad Hoc e.g. FYI Routing LowHigh Low High Repetition Business Value TIBCO BPM TIBCO Confidential Improving efficiency and profitability by streamlining processes across systems and people, within companies and with partners. Coordination, Visibility, and Accountability of Overall Business Process Straight Through Processing of Routine Tasks Dynamic Process Changes and Exception Handling BPM - Overview TIBCO Confidential BPM Benefits Efficiency and Profitability 4Faster processing time electronic vs. manual and parallel vs. serial. 4Focus people on handling exceptions, rather than repetitive tasks. Accountability and Visibility 4See the future know “who needs to do what when”. 4See the current know “who is doing what when”. 4See the past know “who did what when”. Control and Repeatability 4Enforce critical processes and routine business rules. 4Reduce data and process errors. Flexibility and Reusability 4Easily handle business changes as they occur. 4Reuse business rules and processes across divisions/partners. TIBCO Confidential BPM Vision Superior Technology 4Proven and stable (features and company) 4Demanding performance and scalability requirements 4Easy to use, yet robust and flexible tools Agile processes 4Dynamic modification (on-the-fly with granular control) 4Real-time event driven 4Continuous process improvement Complete solution 4Any process, spanning any resource (end-end) 4Facilitate process “correctness” 4Evolving role to be “workflow of services” (internal and web) TIBCO Confidential BPM Runtime - Portal Access TIBCO Confidential Web Client - Task Manager TIBCO Confidential Web Client - Default Task Delegate, Route or Rework task options Document upload and edit options TIBCO Confidential Web Client Process Manager TIBCO Confidential Web Client Process Details View Current status of process tasks Tree view of process TIBCO Confidential Dynamic Process Assembly Process TemplatesProcess Templates Build order fulfillment process on the fly to suit customer preferences Easy to add new products and fulfillment processes NamedNamed TemplateTemplate NamedNamed TemplateTemplate TIBCO Confidential Uniform Performance Reporting Track task start & complete times without any additional coding Instant order status information for online customers and customer care Audit service level agreements, regulatory requirements and identify bottlenecks Order Entry Credit Verification Assign Order # Customer # Decompose Order Book Fulfillment Video Fulfillment Assemble Package Ship Package Bill Customer Payment Collection Order Complete 02:44:2502:45:20 02:46:2502:47:22 14:22:03 15:22:22 2 d, 6:22:46 3 d, 1:22:27 4 d, 11:22:26 2 d, 09:22:26 4 d, 09:22:26 TIBCO Confidential Enterprise Metrics TIBCO Confidential ActiveEnterprise 4.0 Product Suite TIBCO MessageBroker TIBCO IntegrationManager TIBCO InConcert TIBCO BPM Designer TIBCO Hawk TIBCO Designer TIBCO Repository TIBCO Adapter SDK TIBCO Adapter for PeopleSoft TIBCO Adapter for ADB TIBCO Adapter for SAP TIBCO Adapter for Files TIBCO Adapter for Siebel TIBCO Adapter for MQSeries TIBCO Adapter for Oracle Apps TIBCO Rendezvous TIBCO Confidential BPM Designer Single designer for any business process 4Span workflow and automated activities 4Design wizards for rapid, error-free design 4Design processes on Windows or Unix TIBCO Confidential BPM Design Framework Links automated and manual tasks TIBCO Confidential BPM Designer Framework (cont) Same designer for purely automated processes TIBCO Confidential Detailed Property Sheets Workflow Process (ie. Roles, Library) Workflow Task (ie. Triggers, Rules) Automated Task (ie. Binding, IM process info) TIBCO Confidential Schema Mapping Same designer used for detailed transformations TIBCO Confidential BPM Designer - Debugger Same designer used for run-time debugging TIBCO Confidential Basic BPM 1.0 Architecture BPM Designer Runtime Classes Integration Manager Engine BPM Designer InConcert Server IcJava IcJava InConcert database TIBCO Repository TIBCO Confidential TIBCO BPM Platforms Operating Systems Windows 2000 Windows NT Solaris HP-UX Databases Oracle MS SQL Sybase Protocols JMS (Queue and Topic) Rendezvous (RV, RVCM, RVTX) JRMIJDBC CORBAMQ COMTCP HTTPFTP File Time Email TIBCO Confidential BPM Differentiators End-end Workflow and Automation Full stack Dynamic Error conditions Modify tasks/processes Re-assign work (or ad hoc) Proven Customers Richest API From TIBCO (trust) TIBCO Confidential Questions ? Thank you for your interest and support of TIBCO BPM John Appleton phone: 617-499-4491 TIBCO Confidential Introduction to TIBCO BPM 1.0 What is TIBCO BPM 1.0? 4A single product that bundles together TIBCOs existing process management components along with a new process design tool. 4TIBCO BPM includes: IntegrationManager 4.0.0 InConcert 5.1.5 BPM Designer 1.0.0 Why use TIBCO BPM? 4Faster design and deployment of end-end business processes: Single design environment for workflow, automation, and transformation 4Much easier to learn and use InConcert Eliminates (potentially) all workflow custom coding TIBCO Confidential Real-time Process Manager Capture real-time metrics and historical information
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