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【MOOC期末】《跨文化交流》(东北大学)中国大学慕课答案
有些题目顺序不一致,下载后按键盘ctrl+F进行搜索跨文化交流跨文化东北大学期末试题(客观题)1.单选题:Dominance,harmony,andsubjectionareallvalueorientationsthatcorrespondtowhichofthefollowingculturalproblems?
选项:
A、Whatisthenatureofhumanbeings?
B、Whatistherelationshipofhumanstonature?
C、Whatistheorientationofhumanstotime?
D、Whatisthehumanorientationtoactivity?
答案:【Whatistherelationshipofhumanstonature?】2.单选题:Past-orientedculturesshowlessconcernandrespectfor________.
选项:
A、tradition
B、theelders
C、fate
D、previousexperiences
答案:【fate】3.单选题:Timecanbedefinedinthefollowingwaysexcept_______.
选项:
A、scheduleofanbusinessappointment
B、theriseandfalloftides
C、therevolutionofthemoonaroundtheearth
D、animportantvictoryinbattle
答案:【scheduleofanbusinessappointment】4.单选题:Whichofthefollowingkinesicbehaviorsmaybemoreculture-specific?
选项:
A、emblems
B、illustrators
C、affectdisplays
D、adaptors
答案:【emblems】5.单选题:ThedialoguesbetweenleadersthatrepresentthecommunicationbetweencountriesinAPECorinG20Summitwillbeconsideredas:
选项:
A、Interracialcommunication
B、Internationalcommunication
C、Interethniccommunication
D、IntraculturalCommunication
答案:【Interethniccommunication】6.单选题:TheAmericanphilosopherThoreauoncewrote,“Allthepastishere.”Asforculture,whatdoesthatmean?
选项:
A、Cultureisbasedonsymbols.
B、Cultureislearned.
C、Cultureistransmittedfromgenerationtogeneration.
D、Cultureisintegrated
答案:【Cultureistransmittedfromgenerationtogeneration.】7.单选题:Culturereferstothetotalwayoflivingofparticulargroupsofpeople.Itincludeseverythingthatagroupofpeoplethink,say,do,andmake.Inthefollowingstatements,whichoneiscultural?
选项:
A、Consideringsnakestobe“evil”
B、Eatingwithknife,fork,andspoon
C、sleepingwithabedroomwindowopen
D、regrettingbeingthecauseofanaccident
答案:【Eatingwithknife,fork,andspoon】8.单选题:Whichisconsideredlow-contextcultureamongalltheactionsbelow?
选项:
A、Theuseofintermediariesorgo-betweensiscommon.
B、“Idon’tunderstand”isoftenusedtovoicedisagreement.
C、Hintingatsomethingisaneffectivewayofgettingwhatyouwant.
D、Verbalstatementof“Iloveyou”isoftenheard.
答案:【Verbalstatementof“Iloveyou”isoftenheard.】9.单选题:Whichisconsideredhigh-contextcultureamongalltheactionsbelow?
选项:
A、Peoplemeanwhattheysay.
B、Themessageismoreimportantthanthestatusofwhocommunicatedit.
C、Peoplehaveahardtimesayingno.
D、Ifyouwantsomething,it’sbesttocomeoutandaskforit.
答案:【Peoplehaveahardtimesayingno.】10.单选题:Whichstatementaboutvaluesisincorrect?
选项:
A、Valuesaresocialprinciples,goals,orstandardsacceptedbypersonsinaculture.
B、Valuesarelearnedbycontactswithfamilymembers,teachers,andmedia.
C、Valuestellamemberofculturewhatthingsaregoodandbad,orrightandwrong.
D、Peopleinvariouscultureshavebasicallysimilarvalues.
答案:【Peopleinvariouscultureshavebasicallysimilarvalues.】11.单选题:Whichofthefollowingisthemosttypicalbeing-in-becomingculture?
选项:
A、Japanese
B、Mexican
C、American
D、Chinese
答案:【Mexican】12.单选题:Mr.Zhang,aChineseimmigrantintheU.S,hasadaptedhimselftoAmericancultureandgraduallylosthisChineseculturalidentity.Thisprocessiscalled_____________
选项:
A、separationandsegregation
B、integration
C、assimilation.
D、marginalization.
答案:【assimilation.】13.单选题:_______________referstoone’ssenseofbelongingtoaparticularcultureorethnicgroup.
选项:
A、culturalidentity
B、culturalnorm
C、culturalvalue
D、subculture
答案:【culturalidentity】14.单选题:______________isthefirststageofthecultureshockwhereeverythingisnewandexciting.
选项:
A、Reintegrationstage
B、Gradualadjustmentstage
C、Honeymoonstage
D、Crisisstage
答案:【Honeymoonstage】15.单选题:Whichofthefollowingculturalgroupislikelytouseapersonalcommunicationstyleinsteadofacontextualcommunicationstyle?
选项:
A、Japanese
B、French
C、Chinese
D、Americans
答案:【Americans】16.单选题:WhichofthefollowingEnglishsayingsdoesnothaveasimilarconnotationinChineselanguage?
选项:
A、Wallshaveears.
B、Twowrongsdon’tmakearight.
C、Manproposes,Goddisposes.
D、Spreadmoneylikewater.
答案:【Twowrongsdon’tmakearight.】17.单选题:IntheUnitedState,whileinvitingguestsoverfordinner,whatdothehostsusuallydo?
选项:
A、Preparealotofmorefoodthandeeded.
B、Constantlyputfoodonthevisitor’splate.
C、Leavethegueststohelpthemselves.
D、Urgethegueststodrinkalot.
答案:【Leavethegueststohelpthemselves.】18.单选题:Whichoneiscorrectamongallthesentencesbelow?
选项:
A、SilenceisconsideredawayofshowingrespectinAmerica.
B、ItispropertoaskaboutmarriagestatusinGermany.
C、AclerkmayserveseveralcustomersatthesametimeinIndia.
D、YoushouldaskforhelpfromyourrelativesandfriendsinsteadofprofessionalsinCanada.
答案:【AclerkmayserveseveralcustomersatthesametimeinIndia.】19.单选题:WhichofthefollowingstatementsinNOTthefeatureincultureswithhighuncertaintyavoidanceindex?
选项:
A、Peoplechoosetoavoidconflictsandhavedifficultytoleratingfreshviews.
B、Lawsandrulesareofgreatimportancetopeople.
C、Peoplefeelcomfortableinunstructuredsituationsorchangeableenvironments.
D、Peopleseektoestablishsocialsystemstoprovidestabilityfortheirmemberstoavoiduncertainty.
答案:【Peoplefeelcomfortableinunstructuredsituationsorchangeableenvironments.】20.单选题:Inculturesofhighpowerdistance,people______.
选项:
A、formthehabitoffightingforequaltreatment
B、valuefaircompetitionandindependence
C、mayquestionauthorityanddonotnecessarilyacceptsuperiors’decisions
D、inauthorityarerespectedandenjoymoreprivileges
答案:【inauthorityarerespectedandenjoymoreprivileges】21.单选题:Individualismischaracterizedby______.
选项:
A、cooperation
B、competition
C、groupdecision-making
D、dependenceonorganizations
答案:【competition】22.单选题:____isanimportantpartofJapanesebusinessetiquette.
选项:
A、Asmallkiss
B、Alongershakehand
C、Ahug
D、Bowing
答案:【Bowing】23.单选题:Japanesebusinessmenregardbusinesscardas____
选项:
A、aresourceforfutureinformation
B、acasualfair
C、setofrules
D、akindofextensionofone’sidentity
答案:【akindofextensionofone’sidentity】24.单选题:_____maybeappropriategiftgiventothewesternbusinesspartners.
选项:
A、luxuriouswine
B、expensivetea
C、personalnote
D、money
答案:【personalnote】25.多选题:Whichofthetwoexemplifymen'smasteryovernature?
选项:
A、Peoplecanforecastnaturaldisasters.
B、People'sbeliefinFengshui.
C、SomeIndiansectsdonotallowthecuttingdownofanytrees.
D、peopleexploredtheouterspaceandlandedonthemoon.
答案:【Peoplecanforecastnaturaldisasters.;peopleexploredtheouterspaceandlandedonthemoon.】26.多选题:WhichtwogreatphilosophersinfluencedChinese'sbeliefthatpeoplearebelievedtobeborngoodbutmaybecomecorrupt?
选项:
A、Laozi
B、Confucius
C、Mengzi
D、Zhuangzi
答案:【Confucius;Mengzi】27.多选题:WhilethehighestgoalofcommunicationintheEasternCultureistoachieve____________,thehighestgoalofcommunicationintheWestistoachievethepracticalcooperationfromothers.
选项:
A、propriety
B、furtherrelationship
C、benefit
D、cooperation
答案:【furtherrelationship;cooperation】[vk-content]28.多选题:InChina,ifaTibetancommunicateswithaHan,itis_____.
选项:
A、intra-racialcommunication
B、interethniccommunication
C、internationalcommunication
D、interpersonalcommunication
答案:【intra-racialcommunication;interpersonalcommunication】29.多选题:WhichofthefollowingquestionswouldoffendspeakersofEnglish?
选项:
A、Doyougotochurch?
B、Areyoumarriedorsingle?
C、MayIknowyourname?
D、HowcanIgettothetrainstation?
答案:【Doyougotochurch?;Areyoumarriedorsingle?】30.多选题:Whichofthefollowingstatementsaboutverbalstylesaretrue?
选项:
A、ManyAsiansuseanindirectverbalstyle.
B、Westernpeopleoftenavoiddirectfacttopleasetheotherparties.
C、Americansplaceimportanceonboastingabouttheirabilityandaccomplishment.
D、Personalstyleistheverbalstylethatemphasizestheindividualidentityofthespeaker.
答案:【ManyAsiansuseanindirectverbalstyle.;Americansplaceimportanceonboastingabouttheirabilityandaccomplishment.;Personalstyleistheverbalstylethatemphasizestheindividualidentityofthespeaker.】31.多选题:HowdoyoungpeopleinAmericalikelytogreetothers?
选项:
A、“Areyoualright?”“
B、“Whereareyouoffto?”
C、“Morning!”
D、What’sup?”
答案:【“Morning!”;What’sup?”】32.多选题:In______itiscommonforsomeonetocallhisorhermother-in-lawbyherfirstname.
选项:
A、theUnitedStates
B、China
C、Japan
D、theGreatBritain
答案:【theUnitedStates;theGreatBritain】33.多选题:Whichofthefollowingstatementsaretrueconcerningsocialrelationship?
选项:
A、Indiaisthemosttypicalindividualculture,whichplacesmoreimportanceonpersonalcompetenceandresponsibility..
B、Inhierarchicalsociety,peoplehaveclearlydefinedprivilegesandobligationsaccordingtotheirpositioninrelationtoothers.
C、Chinesemotherstendtolettheirchildrenmakechoicesanddecisions.
D、ToJapanesepeople,establishingagoodsocialrelationshipisthetoppriorityintheirlife.
答案:【Inhierarchicalsociety,peoplehaveclearlydefinedprivilegesandobligationsaccordingtotheirpositioninrelationtoothers.;ToJapanesepeople,establishingagoodsocialrelationshipisthetoppriorityintheirlife.】34.多选题:Whichculturesbelowareusuallyconsideredhigh-contextculturecountries?
选项:
A、Japan
B、Korea
C、American
D、German
答案:【Japan;Korea】35.多选题:Peopletendto________inindividualistcultures.
选项:
A、beself-reliantanddotheirownworkasmuchaspossible
B、maintainharmonyandavoidconfrontation
C、dependgreatoneachotherandoweloyaltytothegroup
D、emphasizepersonalrights,responsibilities,privacyandinnovation
答案:【beself-reliantanddotheirownworkasmuchaspossible;emphasizepersonalrights,responsibilities,privacyandinnovation】36.多选题:Whatarethecharacteristicsinmasculinecultures?
选项:
A、Bothmenandwomenarerelativelytough,andtheirsocialgenderrolesareclearlydistinct.
B、Bothmenandwomenaresupposedtobemodest,tender,andconcernedwiththequalityoflife.
C、Peoplepursuewealthandmaterialthingsandtheyliveinordertowork.
D、Qualityoflifeisvaluedandtheyworkinordertolive.
答案:【Bothmenandwomenarerelativelytough,andtheirsocialgenderrolesareclearlydistinct.;Peoplepursuewealthandmaterialthingsandtheyliveinordertowork.】37.多选题:Inlowpowerdistancecultures,________.
选项:
A、socialstatusandranksaremoreimportant
B、peopleinauthorityareexpectedtoearnpeople’srespect
C、peopleacceptinequalityastheculturalnorm
D、societyvaluesfaircompetitionandindependence
答案:【peopleinauthorityareexpectedtoearnpeople’srespect;societyvaluesfaircompetitionandindependence】38.多选题:Whenfacingconflicts,Americanbusinessmenwould_____.
选项:
A、useauthoritytosolveproblems
B、settledthingsinprivate
C、confrontproblemsdirectly
D、bringthingsintheopen
答案:【confrontproblemsdirectly;bringthingsintheopen】39.多选题:WhichofthefollowingstatementsaretruewhenChinesebusinessmenintendtoshowtheirdisagreement?
选项:
A、Theymaysay“We’llthinkthisoveragain”
B、Theymaysay“no”directly
C、Theymaysay“no”indirectly.
D、Theymaysay“no“explicitly
答案:【Theymaysay“We’llthinkthisoveragain”;Theymaysay“no”indirectly.】40.多选题:There’retwomainlytwokindsofeducationstyleswhichare_____.
选项:
A、communicationstyle
B、learningstyle
C、culturalstyle
D、teachingstyle
答案:【learningstyle;teachingstyle】41.多选题:Whichofthefollowingmaybetypicalofpolychromiccultures?
选项:
A、takingtimecommitmentsseriously
B、changingplansoftenandeasily
C、focusingmoreonpeopleandhumanrelationships
D、doingonethingatatime
答案:【changingplansoftenandeasily;focusingmoreonpeopleandhumanrelationships】42.多选题:Sofarasinterculturalcommunicationisconcerned,itislikelythat___________.
选项:
A、theMiddleEasternersmaybecloseenoughtobreatheonanotherpersonwhiletalking
B、EuropeanAmericansthinknothingofbeingkeptwaitingforascheduledappointment
C、NativeAmericansaremorelikelytoputtheirfateinthehandsofunseenoutsideforcesthanontheirownefforts.
D、German’ssenseofterritorialitymayextendtotheirpersonalbelongings
答案:【theMiddleEasternersmaybecloseenoughtobreatheonanotherpersonwhiletalking;German’ssenseofterritorialitymayextendtotheirpersonalbelongings】43.多选题:WhichofthefollowingstatementsaboutnonverbalcommunicationsareTrue?
选项:
A、Nonverbalcodesreferexclusivelytothepartoficebergthatemergeabovethewaterline.
B、Differentnonverbalbehaviorslikegestures,facialexpressionsandsooncanfunctionwithoutregardtoeachother.
C、Nonverbalcodestakeupagreaterpartininterculturalcommunicationthanverbalones.
D、Oneaspectofnonverbalcommunicationischronemics,whichreferstothestudyofhowpeopleuse,structure,interpretandunderstandtime.
答案:【Nonverbalcodestakeupagreaterpartininterculturalcommunicationthanverbalones.;Oneaspectofnonverbalcommunicationischronemics,whichreferstothestudyofhowpeopleuse,structure,interpretandunderstandtime.】44.多选题:Becauseofdifferentculturespeoplehavedifferentcustomsandbehaviors.Inthefollowingstatements,whichonesarenotpopularinChineseculture?
选项:
A、Nameadogafterone’sfather.
B、Respecttheelderpeople.
C、Facesavingisnotimportant.
D、Havepot-luckdinner.
答案:【Nameadogafterone’sfather.;Facesavingisnotimportant.;Havepot-luckdinner.】45.多选题:Despitethefactthatweallunderstandcommunicationdifferently,somecharacteristicsofcommunicationarecommontoallhumanbeings.Whichonesaretrueamongthefollowingstatements?
选项:
A、Communicationissymbolic.
B、Communicationisstatic.
C、Communicationisself-reflective.
D、Communicationisbornwithhumanbeings.
答案:【Communicationissymbolic.;Communicationisstatic.】46.多选题:Cultureiscomparedtoaniceberg.Justasaniceberghasavisiblesectionabovethewaterlineandalargerinvisiblesectionbelowthewaterline,soculturehassomeaspectsthatareobservableandothersthatcanonlybesuspected,imagedandintuited.Amongthefollowingfeaturesofculture,whichonesareconsideredobservable?
选项:
A、facialexpressions
B、childraisingbeliefs
C、styleofdress
D、rulesofetiquette
答案:【facialexpressions;styleofdress】47.多选题:Whichsituationsbelowareconsideredhigh-contextculture?
选项:
A、Peoplegetdowntobusinessrightawayandoftenomitany“small”talk.
B、Whendoingbusinessitisimportanttobeontimeformeetings.
C、Peopleholdintimateattitudetowardstheirin-groupfriendsandtheybelieve“choosingtherightgroupthenyouwillsucceed.
D、Peopleavoideyecontactasasignofrespect.
答案:【Peopleholdintimateattitudetowardstheirin-groupfriendsandtheybelieve“choosingtherightgroupthenyouwillsucceed.;Peopleavoideyecontactasasignofrespect.】48.多选题:Whichculturesbelowareusuallyconsideredlow-contextculturecountries?
选项:
A、Finland
B、Chinese
C、Thailand
D、British
答案:【Finland;British】49.单选题:ThedesiretodebateissuesdirectlyandopenlyleadsAmericanbusinessmentobeseenbysomeculturesasaggressiveandevenrude.
选项:
A、正确
B、错误
答案:【正确】50.单选题:Chinesehaveatendencytolikeperiodsofsilenceduringnegotiationsandinconversationsingeneral.
选项:
A、正确
B、错误
答案:【正确】51.单选题:BuildingcompanyasopposetopersonalrelationshipsisvaluedhigherinAmericanbusinessculture.
选项:
A、正确
B、错误
答案:【正确】52.单选题:Inlow-uncertaintyavoidancecultures,peopletendtoacceptandwelcomedifferentandunusualideasandtrynewthings.
选项:
A、正确
B、错误
答案:【正确】53.单选题:Infemininecultures,thegenderwagegapislargerandfewerwomenareatmanagementstatus.
选项:
A、正确
B、错误
答案:【错误】54.单选题:Inindividualistcultures,peopleusuallyspeaktheirmindsandtellthetruthopenlyanddirectly.
选项:
A、正确
B、错误
答案:【正确】55.单选题:Privateterritoriesaremoreformallymarkedandthusbearmorevalidity.
选项:
A、正确
B、错误
答案:【正确】56.单选题:Oncewehavemasteredaforeignlanguage,wecancommunicatewithitsnativespeakersfreelywithnobarriers.
选项:
A、正确
B、错误
答案:【错误】57.单选题:Theelaboratestyle,whichinvolvestheuseofrich,expressivelanguageisoftenusedbyJapanesepeople.
选项:
A、正确
B、错误
答案:【错误】58.单选题:“Fox”inbotheasternandwesternculturehasthesameconnotation.
选项:
A、正确
B、错误
答案:【正确】59.单选题:Culturalbreakdowns,setbacksorconflictsresultfrommisinterpretations,ethnocentrism,andstereotypeasaresultofracialbiases.
选项:
A、正确
B、错误
答案:【正确】60.单选题:Ethnocentrismisusuallylearnedattheconsciouslevel.
选项:
A、正确
B、错误
答案:【错误】61.单选题:Misinterpretationsdoresulteverytimemembersfromtwoculturescommunicate.
选项:
A、正确
B、错误
答案:【错误】62.单选题:Valuesaresometimesdifficulttobeunderstoodbyanoutsidermainlybecausetheyarelesseasilynoticeablethanlanguages,customsandbehaviors.
选项:
A、正确
B、错误
答案:【正确】63.单选题:Inlowcontextculturebusinessisconductedonlyafterenoughtimeistakenfortalkingaboutfamily,health,importantpolitics,etc.
选项:
A、正确
B、错误
答案:【错误】64.单选题:Payingattentiontothestatusofthecommunicatorisasimportantasthemessageitselfinlowcontextculture.
选项:
A、正确
B、错误
答案:【错误】65.单选题:Inlowcontextcultureitisalrighttosay“Idisagree”toyourprofessorinclass.
选项:
A、正确
B、错误
答案:【正确】66.单选题:Westernersemphasizetheinstrumentalfunctionofcommunication.Therefore,westernersaregenerallymorecourteousandindirectintheirmodeofcommunication.
选项:
A、正确
B、错误
答案:【错误】67.单选题:Cultureisinnateassoonasapersonisborn.
选项:
A、正确
B、错误
答案:【错误】68.单选题:Inmulti-culturalcommunication,physicaldifferencessometimesmightresultintostereotyping,prejudiceorevendiscrimination.
选项:
A、正确
B、错误
答案:【正确】69.单选题:Formaltimesystemsrefertotheprecise,scientificmeasurementoftimeunitssuchaslightyearsormicroseconds.
选项:
A、正确
B、错误
答案:【错误】70.单选题:Relationshipsexertsuchaminorinfluenceonpersonalspacethattheymaywellbeneglected.
选项:
A、正确
B、错误
答案:【错误】71.单选题:Peopleinpast-orientedculturesrespectoldpeopleandplacehighvalueonhistoryandexperiences.
选项:
A、正确
B、错误
答案:【正确】72.单选题:Womenusuallyplacetheirgreatestworkplacevaluesonstatusandpower.
选项:
A、正确
B、错误
答案:【错误】73.Thekinesicbehaviorofavoidingeye-contactwithteachersduringthequestionsessioniscalleda(n)_________.
答案:【regulator】74.Thekinesicbehaviorofpointingindexfingerswhilegivingdirectionsiscalleda(n)_______.
答案:【illustrator】75.Thekinesicbehaviorofunconsciouslyscratchinganitchiscalleda(n)_______.
答案:【adaptor】76.The______communicationstylecanbefoundinJapanandChina,wheresilenceisconsideredapowerfultoolofcommunicationandtalkativepeoplecanbelabeledasnottrustworthy.
答案:【understatement】77.Whenweuseaword,sometimesweuseitsliteralmeaningorbasicmeaning.Thatiscalledthe______ofwords
答案:【denotation】78.InmanyEnglish-speakingcountries,itiscommonforpeopleaddresseachotherbyusingtheir_______name.
答案:【first/given】79.Fourelementsaffectthequalityofinterculturalcommunication.Theyare_____,verbalprocess,nonverbalprocessandcontextualelements.
答案:【perception】80.Cultureiscomparedasthe“_______ofourmind”,regulatingandgoverningpeople’sbehaviors.
答案:【software】81.Theprocessofcommunicationhas10components:sender,encoding,message,channel,receiver,decoding,response,________,noiseandcontext.
答案:【feedback】82.TheAmericananthropologistEdwardT.Halloffersusaneffectivemeansofexaminingculturalsimilaritiesanddifferencesinbothperceptionandcommunication.Hedefines________as“theinformationthatsurroundsanevent;itisinextricablyboundupwiththemeaningoftheevent.”
答案:【context】83.In________,theverbalmessagecontainsmostoftheinformationandverylittleisshowninthecontextortheparticipants.
答案:【low-contextcultures】84.In________-orientedcultures,peopletendtolookforwardinthoughtoractionandemphasizewhatistocome.
答案:【future】85.InBeingcultures,socialstatusand________aremoreimportantthanwhatapersondoes.
答案:【position】86.Valuesthatarecommontoallhumanbeingsare________values.
答案:【universal】87.Usuallyethnocentrismmaycausemanynegativeeffects,whilewehavetoadmitthatitmayalsohave______________effectsinsomecases.
答案:【positive】88.Thefourstrategiesofculturaladaptationincludeacculturation,separationandsegregation,integrationand_________________.
答案:【marginalization】89.Mapsdrawnbydifferentcountriesputtheircountryatthecenterofthemap.Thiscouldbeinterpretedasasymbolof_____________
答案:【ethnocentrism】90.In________,informationisprovidedthroughgestures,theuseofspace,andevensilence.
答案:【high-contextcultures】91.Membersinthecultureofhigh______havealowertoleranceforuncertaintyandambiguity.
答案:【uncertaintyavoidance】92.Peoplefromhigh______culturestendtoseesame-sexrelationshipsasmoreintimatethanopposite-sexrelationships.
答案:【masculine】93.In______cultures,peoplearebornintoextendedfamiliesthatsupportandprotecttheminexchangefortheirloyalty.
答案:【collective】94.Cultureaffectsallareasofbusinesscommunicationsincludingboth_____and_____ones.
答案:【verbalandnonverbal/nonverbalandverbal】95._____isakindofsettingsintertwinedwithalotofculturalexchangesinbusiness,suchasacollaborativebusinessventure.
答案:【Businesscontext】96.Fromtheviewofinterculturalcommunication,threecontextsmightoccurfrequentlyandbeinfluencedmostbyculturaldifferences,whicharebusiness,healthcareand______.
答案:【educationcontext】跨文化交流期末考试(主观题)1.案例分析Directions:AnalyzethefollowingTWOcases.Youarerequiredtoa.describetheculturalphenomenonreflectedinthecase.(2points)b.analyzeorexplainthephenomenonbyusingatleasttwoculturaltheorieswehavelearned(6points)c.giveyourownopiniononhowtomakenecessaryadjustmentstoachievemoresuccessfulinterculturalcommunication.2(points)Case1LihasreturnedtoChinaafterayearintheStates.Hemarrieshischildhoodsweetheart,WangLan,whohasnevertraveledandspeaksverylittleEnglish.WhenLi’sbestfriendintheStates,Bob,comestovisitChinaforthefirsttime,heisintroducedtoWangLan.“Gee,it’sgreattomeetyou”,saysBob,“LitalkedaboutyouallthetimebackinHouston!”,andKissesWanglanheartilyonbothcheeks.WangLanisshocked.Case2AlanRichardsonwasassignedtoheaduptherelativelynewmarketingtreatmentofhiscompany’soff-shoreofficeinMexicoCity.WithincreasingcompetitionoinMexico,U.S.headquarterscommunicatedtoAlanthathewastobringthedepartmentinthelinewiththoseinotherinternationaloffices.AlancalledhisfistmeetinginhisofficeonFridayafternoonwiththemenwhohadbeenhandlingmarketandworkingwithallsupportstaff.Thefirstitemonhisagendawastoaskforsuggestionsastohowtheymightincreasesalesbyusingpromotionalcampaign.Afterashortdiscussion,hethenproposedthatthetwoprimarymarketingresearchersEduardoandMiguel,lookintoamarketingresearchsystem,thinkingthatwhoeverprovedtobethebetterresearcherwouldbepromotedtomanager.Heconcludedthemeetingbythankingthemfortheirtimeandsayingthatthegroupwouldmeetagainnextweektoshareinformation.ThegroupsatsilentlyuntilAlansaidthathehadbeenspeakingallday.:That’sallfornow,guys.Haveagoodweekend.”Nextweekatthefollow-upmeeting,hewassurprisedtofindthatnooneinhisgrouphadanythingtosuggestorreporton.
简答题一共20分,案例分析20分。答案:【Case1a.DescriptionoftheculturalphenomenonTheculturalphenomenoninthiscaseisthedifferenceingreetingcustomsbetweenWesternandChinesecultures.Bob,comingfromtheUnitedStates,usesaWestern-stylegreetingofkissingonbothcheekstoshowhisfriendlinessandwarmthwhenmeetingWangLan.However,WangLan,whoisfromatraditionalChineseculturalbackgroundandhaslittleexposuretoWesterncultures,isshockedbythisgesture.InChineseculture,physicalcontactlikekissingonthecheeksisnotacommonwaytogreetsomeone,especiallyinafirstencountersituation,andisconsideredinappropriateinmanysocialcontexts.b.AnalysisusingculturaltheoriesHofstede'sCulturalDimensionsTheory-Individualismvs.Collectivism:IntheUnitedStates,whichscoreshighonindividualisminHofstede'sframework,peopletendtobemoreopenandexpressiveintheirinteractions.Physicalcontactsuchaskissingonthecheeksisawaytoshowpersonalconnectionandfriendliness.Itreflectsanindividualisticapproachwherepersonalrelationshipsandself-expressionareemphasized.Incontrast,Chinaisamorecollectivisticculture.Peoplearemoreconcernedaboutsocialnormsandtheexpectationsofthegroup.Publicdisplaysofaffection,especiallyinaformalorfirstmeetingsituation,arenotinlinewiththecollectivistvaluesthatprioritizemaintainingsocialharmonyandappropriatebehaviorwithinthegroup.Hall'sHigh-andLow-ContextCulturesTheory:TheUnitedStatesisarelativelylow-contextculture.Inlow-contextcultures,communicationismoreexplicit,andpeoplerelyonverbalmessagestoconveymeaning.Kissingonthecheeksisadirectwaytoshowpositiveemotions.China,ontheotherhand,isahigh-contextculture.Inhigh-contextcultures,communicationisoftenimplicit,andnon-verbalcuesarelesslikelytoincludesuchdirectphysicalcontact.Socialnormsandrelationshipsaremoreimportant,andpeopleexpectacertainlevelofformalityandrestraintingreetings.c.SuggestionsforsuccessfulinterculturalcommunicationToachievemoresuccessfulinterculturalcommunicationinthissituation,severaladjustmentscanbemade.First,BobshouldhavebeenmoreawareoftheculturaldifferencesingreetingcustomsbeforecomingtoChina.HecouldhaveaskedLiabouttheappropriatewaytogreetWangLan.Li,asapersonwhohasexperiencedbothcultures,shouldhavealsopreparedWangLaninadvanceaboutthepossibleWestern-stylegreetingsthatBobmightuse.Additionally,whensuchamisunderstandingoccurs,bothpartiesshouldbeopentocommunication.Bobcanexplainthatitisacommonwaytogreetinhisculture,andWangLancanshareherdiscomfortinapoliteway.Thiskindofopendialoguecanhelpbridgetheculturalgapandpreventfuturemisunderstandings.Case2a.Description
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