2021广州市高考英语三月阅读理解、完形填空学生自练(13)答案

2021广州市高考英语三月阅读理解、完形填空同学自练（13）答案阅读理解Itisprobablythestrangestsportanyonehaseverinvented.Andatfirstsight,itlooksliketheeasiest.Competitorshavetodotwothings.Thefirstistostandstill.Thesecondistoplacetheirhandsanywhereonthebodyofacar,andkeepitthere.Thisiswherethingsstartgettingdifficult.Lotsofpeoplearedoingthesamething.Andthewinnerofthe“handathon”contestisthepersonwhocancarryondoingitforthelongesttime.Thatpersongetstoownthecar.Itstillseemstobeaneasythingtodo.Atthebeginningitis.Anyonecanstandstill.Butwhenthecontesthasbeengoingforfourorfivedays,standingstillseemslikethemostdifficultjobintheworld.Andkeepingthehandinplaceoverthistimebecomesanactofseriousattention.Afterafewdays,thehandseemstobelongtosomeoneelse—someonewhowantstogohomeandgetsomesleep.Competitorsareallowedtotakeafive-minutebreakeveryhourtoeat,drinkordowhateverelseisnecessary.Nooneisallowedtoleanonthecarforsupport.Winnersneedtobeabletoshowgreatpowersofattention.Theyalsoneedtobeabletodevelopspecialskills.Maybethepopularityofthehandathonisduetothefactthatitisnotnecessarytobeatrainedathletetoenter.EntrantsintheLongviewhandathoncertainlydon’tseemtodomuchpreparation.Mostsaytheywillprepareby“gettinglotsofsleep”.Otherssaytheywill“eathealthyfood”or“prayforsuccess”.Thewholeeventgivesordinarypeoplethechancetodosomethinginterestingandwinsomethingintheend.Handathonsarecompetitions,butthereislittlerivalry(敌对)betweencompetitors.Theyhelpeachotheroutandkeepeachother’sspiritsup.Peoplewhodropoutearlyreturnwithfood,drinkandencouragement.【文章大意】双手放在车身任何部位,静立不动,你能坚持多久?本文介绍了一项看似简洁,实则类似于马拉松的运动形式“handathon”。1.Thereasonwhythesportiscalled“handathon”isthatcompetitors.A.coveralongdistanceB.keephandsinplaceforlongC.wavehandsaslongaspossibleD.dothesamethingasinamarathon【解析】选D。推理推断题。由其次段可知,这种运动在形式上和马拉松是一样的。2.Whatabilityislikelytobeneededmostinahandathon?A.Standingwithoutanysupport.B.Notleaningonthecar.C.Eatinganddrinkinginfiveminutes.D.Havingstrongpowersofattention.【解析】选D。推理推断题。依据第四段的倒数其次句Winnersneedtobeabletoshowgreatpowersofattention.可以得到答案。3.Whyishandathonpopular?A.Someonecanwinwithspecialtraining.B.Itdoesn’tneedtomakeanypreparation.C.Anyonewhoisinterestedcanjoininit.D.Peoplegetalongwellwitheachotherinit.【解析】选C。细节理解题。由第五段中的Maybethepopularityofthehandathonisduetothefactthatitisnotnecessarytobeatrainedathletetoenter.一句可知,它流行的缘由是不需要进行特地的训练,换句话说,只要有爱好就可以参与。4.WhichofthefollowingabouthandathonisNOTright?A.Thepersonwhotakespartinitshouldstandstill.B.Thepersonwhotakespartinithastoplacehishandsanywhereonthebodyofacar,andkeepitthere.C.Thepersonwhotakespartinitcanhaveabreakduringthecourseofthecompetition.D.Handathonsarecompetitions,socompetitorsdon’tencourageeachother.【解析】选D。细节理解题。依据最终一段可知D项错误。阅读理解。Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinorordertokeepandincreasemarketshare.Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople:thosetreatedbadlywilltelltheirtalesofwoetoupto20people,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyalNewlungesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.“Manypeopledonotliketalkingtomachines,”saysDr.StoreySeniorLecturerinMarketingatCityUniversityRecommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering(sayingthatarepairwillbecalmedoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately:throwinginagiftvoucher(购物礼卷)asanunexpected“thankyou”torentalcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganapologyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,”Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateverfamessuggestsbestmeetsthecase). Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp”attitude.Thecompanyhasinvestedheavilyininformationtechnologytomakesurethatinformationisavailableinstantlyonscreen.BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease”.Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.()1.WecanlearnfromParagraph2that.A.complainingcustomersarehardtosatisfyB.unsatisfiedcustomersreceivebetterserviceC.SatisfiedcustomerscatchmoreattentionD.well-treatedcustomerspromotebusiness()2.Thewritermentions“phonerage”(Paragraph3)toshowthat.A.customersoftenusephonestoexpresstheirangerB.peoplestillprefertobuygoodsonlineC.customercarebecomesmoreattentionD.customersrelyontheirphonestoobtainservices()3.Whatdoesthewriterrecommendtocreatedelight?A.CallingcustomersregularlyB.Givinga“thankyou”note.C.DeliveringaquickerserviceD.Promisingmoregifts.()4.Ifamanagershouldshowhisempathy(Paragraph6),whatwouldheprobablysay?A.“Iknowhowupsetyoumustbe.”B.“Iappreciateyourunderstanding.”C.“I’msorryforthedelay.”D.“Iknowit’sourfault.”()5.Customerdelightisimportantforairlinesbecause.A.theirtelephonestyleremainsunchangedB.theyaremorelikelytomeetwithcomplaintsC.theservicescostthemalotofmoneyD.thepoliciescanbeappliedtotheirstaff()6.Whichofthefollowingisconveyedinthisarticle?A.Face-to-faceservicecreatescomfortablefeelingsamongcustomers.B.Companiesthatpromisemorewillnaturallyattractmorecustomers.C.Acompanyshouldpromiselessbutdomoreinacompetitivemarket.D.Customerdelightismoreimportantforairlinesthanforbanks.【参考答案】1—6、DCCABC【浙江省宁波市2022高考英语十校联考试题】完形填空。阅读下面短文，把握其大意，然后从21～40各题所给的四个选项（A、B、C和D）中，选出最佳选项，并在答题纸上将该选项标号涂黑。Therewasalittleboyvisitinghisgrandparentsontheirfarm．Andhewasgivenaslingshot（S单弓）toplaywithoutinthewoods．He_21inthewoods,22hecouldneverhitthe23．Andgettingalittlediscouraged,heheadedbacktodinnerAshewaswalkingbackhesawGrandma'spetduck．Justoutofimpulse（冲动）,heletfly,hittheducksquareinthehead,andkilledit．Hewasshockedandfeltverysorry．Inapanic,hehidthe24duckinthewoodpile,onlytoseehissister25．Sallyhadseenitall,butshesaidnothing．Afterlunchthatdaygrandmasaid,“Sally,let’swashthedishes．”ButSallysaid,“Grandma,Johnnytoldmehewantedtohelpinthe26today,didn'tyou,Johnny?"Andthenshewhisperedtohim,“Remember,theduck?" SoJohnny27thedishes．LaterGrandpaaskedifthechildrenwantedtogofishing,and28said,"I’msorrybutIneedSallytohelpmake29．"ButSally30andsaid,“Well,that'sallrightbecauseJohnnytoldmehewantedtohelp,"andshewhispered31,“Remember,theduck?"SoSallywentfishingandJohnny32． AfterseveraldaysofJohnnydoing33hisvarioussmalltasksandSally's,he34．couldn'tstanditanylonger．HecametoGrandmaand35thathekilledtheduck．Shebentdown,gavehima36,andsaid,“Sweetheart,37．Yousee,IwasstandingatthewindowandIsawthe38thing．ButbecauseIloveyou,I