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IncollaborationwithAccenture
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities
WHITEPAPER
DECEMBER2024
Images:GettyImages,Unsplash
Contents
Foreword3
Executivesummary4
Introduction5
1
Theimpactoflast-miledeliveriesoncities7
1.1Impactonurbancentres7
1.2Theneedforchange9
2
Howthedeliveryecosystemisembracingchange11
2.1Ecosystemstakeholders11
2.2Retailersandtheircustomers12
2.3Deliverycompanies13
2.4Citygovernmentinterventions15
3
Potentialareasofintervention17
3.1Enablingframeworkandconditions18
3.2Impactofsolutions18
4
Recommendations20
4.1Recommendationsforcitygovernments21
4.2Recommendationsforretailersanddeliverycompanies22
4.3Roleofthewiderecosystem23
Conclusion24
Contributors25
Endnotes26
Disclaimer
Thisdocumentispublishedbythe
WorldEconomicForumasacontributiontoaproject,insightareaorinteraction.
Thefindings,interpretationsand
conclusionsexpressedhereinarearesultofacollaborativeprocessfacilitatedand
endorsedbytheWorldEconomicForumbutwhoseresultsdonotnecessarily
representtheviewsoftheWorldEconomicForum,northeentiretyofitsMembers,
Partnersorotherstakeholders.
©2024WorldEconomicForum.Allrightsreserved.Nopartofthispublicationmaybereproducedortransmittedinanyformorbyanymeans,includingphotocopyingandrecording,orbyanyinformation
storageandretrievalsystem.
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities2
December2024
TransformingUrbanLogistics:
SustainableandEfficientLast-MileDeliveryinCities
Foreword
VivianBrady-Phillips
Head,StrategicInitiatives,
CentreforUrbanTransformation,
WorldEconomicForum
Therapidlygrowinge-commercelandscape,
coupledwiththeongoingpursuitofconsumer
convenience,hascreatedanunprecedentedsurgeindeliveries.Whilethishasbroughtneweconomicopportunities,ithasalsointroducedsignificant
challengesincities,includingincreasedcongestion,emissionsandsafetyissues.Asweheadtowards2030,theimperativeforasustainable,efficientandinnovativeurbandeliverysystemhasneverbeen
moreurgent.
Thiswhitepaperisacollaborationbetween
theWorldEconomicForumandAccenture,
withcontributionsfromindustryleadersand
cityauthorities,andisintendedforglobalcitygovernments,retailers,deliverycompaniesand
JenniferHolmes
ManagingDirector,
AccenturePublicServiceStrategyandConsulting
allotherstakeholdersinvolvedinurbandeliveries.
Itoutlinesthepressingneedforprivateandpublicstakeholderstoadoptpracticesthatreduce
emissionsandalleviatecongestionincitiesand
chartacourseforamoresustainableurbandeliverysystem.Itisacalltoactionforallstakeholders
toadoptmoresustainablepractices,investininfrastructureandpioneerinnovativesolutions.
Weinviteindustrystakeholdersanddecision-
makerswithinthedeliveryecosystemandin
urbangovernancetoengagewiththispaper’s
findingsandrecommendations.Together,wecanharnessthepowerofcollaborationtounlocka
moresustainabledeliverysectorandenhancethelivesofurbanresidents.
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities3
Executivesummary
Withoutaction,emissionscausedbydeliveriesinurbancentrescouldriseby60%by2030.
Therapidgrowthofe-commercehassignificantlyalteredconsumerexpectations,leadingtoa
surgeindeliveries.Globally,e-commercealreadyconstitutesmorethan20%ofretailsalesand
isaddingmoredeliveryvehiclestourbanroads.
Whilethisbringseconomicbenefitsandconsumerconvenience,itintroduceschallengessuch
asincreasedcongestion,emissionsandsafety
risks.Transformingurbandeliveriesintoamore
sustainableandefficientsystemisthereforecrucial.
Underabusiness-as-usualscenario,carbonemissionsfromallurbandeliverytrafficcould
increaseby60%by2030.Despitemany
consumersindicatingapreferenceforsustainabledeliveries,lessthan30%arewillingtocompromiseoncost.1Withoutsignificantchanges,continued
increasesindeliveryvehicleswillexacerbate
congestionandemissions,withsomecitiesseeing80%moredeliveryvehiclesby2030.
Forecastingmodels,appliedtosixcityarchetypesinthispaper,indicateasignificantrisein
congestion,emissionsandnegativeimpacts
onroadsafetyandnoiselevels.Theurgentneedtotransitiontozero-emissionfleetsandsharedinfrastructureisevident,withcitygovernmentscreatingincentivesforsustainabledeliveries
andoptimizingkerbsideusage.Private-sectorstakeholdersarealsoworkingtoadoptnewoperatingmodelsthatimproveefficiencyandreducecongestionandemissions.
Thispapercallsonpublic-andprivate-sectorstakeholdersthroughoutthevaluechainto
acceleratethetransition,andoffersrecommendationsbasedonexistingbestpractices.Theseinclude:
Publicsector
–Integratingdeliveryoperationsintocitystrategies,includingthroughsustainableurbanlogisticsplans(SULPs)
–Clarifyingandstandardizingframeworksandregulationsthatdefinehow
operatorsinteractwiththebuiltenvironment
–Collaboratingwiththeprivatesectortocreateincentivesforsafe,innovative
andsustainablepractices
Privatesector
–Deployingtechnologies,solutionsand
collaborativeoperatingmodelsthatdriveoperationalefficiencies,suchaspick-upanddrop-off(PUDO)networks
–Acceleratingthetransitiontozero-
emissionfleetsthroughsupportfor
vehicleroll-outandmodelsforfinancing
–Providingconsumerswithinformationthatwilldrivesupportformore
sustainabledeliveries
Collaborative
–Planning,innovatingandcollaboratingthroughoutthedeliveryecosystemtoprovidenecessaryinfrastructureandoperatingmodelsforthetransition
–Deployingsharedinfrastructure,assetsandotherresourcesinsupportoflast-mileoperations,includingmicrohubs,fleetsandparcellockers
–Sharingdatathathelpstodevelopaholisticviewofdeliveryoperationsandachievableinsights
Bypromotingasharedcommitmenttosustainableandinnovativepractices,thedeliveryecosystemcanenactchangethatenhancesqualityoflife
andsupportsathrivingbusinessenvironment.
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities4
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities5
Introduction
Thispaperexaminesthefutureofurbandeliveries,highlightingcollaboration
opportunitiesforthepublicandprivatesectors.
Consumers
nowexpectfasterdeliveriesas
standard–andthistrendisheretostay.
Growthinlast-miledeliveries
Since2020,last-miledeliverieshavesurged,inlargepartduetothesignificantincreasein
e-commerce,withsalesreaching$5.8trillionin2023andexpectedtoincreaseby39%by2027.2This
growthisattributedtofactorsincludingurbanization,risingincomes,changingconsumerbehaviourandtechnologicaladvances,3withCOVID-19acceleratingsomeofthesetrends.Theresultisthate-commercehassubstantiallyoutpacedtraditionalretail,bringingwithiteconomicbenefitsandgreaterchoiceand
convenienceforconsumers.
However,growthinonlineretailandquick
commercehascausedthenumberofdeliveryvehiclesincitiestosurge.Withoutfurther
intervention,thenumberofthesevehiclescouldincreasebymorethan60%globallyby2030,
exacerbatingcongestion,emissionsandsafety
issues,andthereforeaffectingtheliveabilityofcities.ForacitysuchasSydney,forexample,thismightmeananadditional10,000vehiclesontheroad,
includingtrucks,vansandmicromobility,suchaspedalandelectricbicyclesandscooters.ForacitylikeBengaluru,thiscouldmeana76%increaseintransportemissions.
Retailerssellinginmultipleonlineandphysical
channelsareusinginner-citystorestohold
decentralizedinventoryclosertoconsumers,enablingsame-andnext-daydeliveryandlocalpick-upfor
onlineorders.Groceryretailersareprominentin
quickcommerce,withonline-onlymodelsservedbygrowingnumbersofdarkstores(smallwarehousesusedforfulfillingonlineorders)embeddedinlocal
communities,contributingsubstantiallytothe290%growthinquick-commercedeliveriessince2019.4
Definingthe“lastmile”
“Last-miledelivery”isdefinedasthetransportationofgoodssuchaspackages,groceries,preparedmealsandbulkydeliveriesfromthefinaltransportationhubinthesupplychain,or,inthecaseofpreparedmeals,fromwherefoodisprepared.Theactualdistanceofthelastmilecanvarysignificantly.Fortraditionalcourierandexpressparceloperators,thismaytypicallybethelast15–20kilometres,5giventheout-of-townnatureofmanydistributioncentres.Forgroceriesandpreparedfood,thedistanceistypicallymuch
shorter,asordersarefulfilledfromstoreswithintheurbancentre.
Evolvingcustomerexpectations
Consumersnowexpectfasterdeliveriesasstandard–andthistrendisheretostay.
E-commerceretailersareusingdeliveryspeedandeasyreturnstodifferentiatethemselvesinacompetitivemarketplace.Averagedeliverytimedroppedto2.15daysin2023from2.36daysin2022.Thishasinflatedlast-milecosts,whichaccountedfor53%ofthetotalcostofshippingin2023comparedtoonly41%in2018.6
Insufficientdeliveryspeedcauses23%of
abandonedorders,withafurther48%attributed
toshippingfees,7highlightingtheimportanceof
shippingine-commerce.Homedeliveryremainsthepreferredoptionformorethan60%ofe-shoppers.8Shorterdeliverywindowsarealsocrucial,with
morethan68%ofonlineshopperscitingthisasadeterminingfactorforplacingonlineorders.9The
pandemichasalsochangedtravelhabits,reducingofficedeliveriesandincreasingtheneedforflexibilityindeliverylocations.10
Sustainabilityisalsobecomingapriority,withover70%ofshoppersindicatingtheyvaluesustainabledeliveryoptionsin2023.11Whilemanycustomersareunwillingtopayextra,somemayacceptlongerdeliverytimesorout-of-homealternativeswhenthisiscommunicatedasamoresustainableoption.12
Alloftheseshiftshaveplacedsubstantialpressureonretailers’bottomlines.Retailersmustthereforebalancetheneedtomeetconsumerexpectationswiththepressuretomakedeliveriescost-effectivelyandsustainably.
Thechangingurbanlandscape
Manycitieshaveembarkeduponanurban
transformationthatfocusesonsustainabilityandliveability.Roadspaceisincreasinglyallocated
topublictransport,cyclistsandpedestrians.
Urbanplanningisfocusingoncreatingwalkable
communitiestoimproveinteractionwithretail,
Sustainabilityisalso
becomingapriority,
withover70%of
shoppersindicating
theyvaluesustainabledeliveryoptionsin2023.
leisureandservicesaswellasoverallqualityoflife.
Thevaryingnatureofcities–intermsofpopulation,density,demographics,congestion,climate,quality
ofinfrastructureanddigitalreadiness–requiresnuancedanalysis.Thiswhitepaperusessix
cityarchetypes(detailedinFigure1)toquantifyfuturechallenges.High-levelmodellingsimulatestheimpactofbusiness-as-usualoncongestionandemissionsinsamplecities,alongside
qualitativeassessmentsofhealth,productivityandeconomiccosts.
Thispaperexaminesstrategiesbyretailers,deliverycompaniesandcityauthoritiestotacklelast-mile
challenges.Theseincludetheuseofmicrohubs,theelectrificationoffleetsandtheimplementationof
zero-emissionzones,aswellasmakingconsumersawareoftheimpactoftheirchoices.Thepotentialimpactofinterventionsondeliverycosts,numberofvehiclejourneys,congestionandemissionshasbeenmodelled.Qualitativeassessmentscover
noisepollution,customersatisfaction,roadsafetyandeaseofimplementation.
Thepaperhighlightstheneedforchangeandtheoperatingmodelsandinitiativesthatcanbalancetheneedsofcommunitiesandtheenvironmentwithconsumerexpectations.Itoffersrecommendationsforstakeholders–includingretailers,delivery
companiesandcitygovernments–withdueconsiderationgiventotheverydifferentnatureofcitiesaroundtheglobe.
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities6
1
Theimpactoflast-miledeliveriesoncities
By2030,deliveryvehiclesmayadduptofiveminutestotheaverageurbancommuteandaccountfor13%oftotalcarbon
emissionsincities.
1.1
Projections
suggestthatin
Europe,evenwiththemeasures
currentlyplanned,transportemissionswilldropbelow
1990levelsonly
by2032andwouldrequireadditionalmeasurestomeetindustrytargets.
Impactonurbancentres
Urbancentresareexperiencingsignificant
challengesfromtheincreasinglevelsofdeliverytraffic,contributingtocongestionandemissions,andcreatingsafetyissues.
Urbancongestionlevelshaveincreasedsignificantlyinrecentyears.Dublin’scongestionlevel(average%additionaltimelosttotrafficcomparedtofree
flow)increasedfrom45%to66%andMilan’sfrom30%to45%between2018and2023.13Putsimply,moredeliveriesmeanmorecongestionandmore
carbonemissions,unlessthereisastep-changeinhowdeliveriesaremade.Projectionssuggest
thatinEurope,evenwiththemeasurescurrentlyplanned,transportemissionswilldropbelow1990levelsonlyby2032andwouldrequireadditionalmeasurestomeetindustrytargets.14
Ashortageofavailablerealestateisalso
makingitdifficulttocreateinfrastructure,such
asmicrohubs,electricvehicle(EV)chargingpointsandparcellockers,thatcanhelptomitigatetheimpact.Deliveryvehiclesareoftenforcedtostopinundesignatedareas,causingobstructionsandsafetyissues,andtosearchforparking,which
cancontribute30%oftrafficinbusyareas.15Clearerguidelinesonroaduseforcommercialvehicleswouldalsohelpimproveroadsafetyandcontributetoreducedcongestion.16
High-levelmodellinghasbeenconductedas
partofthispaper,viewedthroughthelensofsixcityarchetypes,describedinFigure1.These
archetypesreflectsomeofthefundamental
differencesinthecharacteristicsofglobalcities.
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities7
FIGURE1Cityarchetypes
Suburbansprawlingmetropolitanareas
Citieswithextensiveroadnetworkandmanysuburbanneighbourhoods
LowHigh
Populationdensity
Scaleoftransportnetwork
CongestionlevelsCar-centricity
Forexample:
Sydney,Miami,Calgary,Gaborone,Riyadh
Emergingcities
Citieswithrapidlygrowingpopulationbutlimitedinfrastructuredevelopment
LowHigh
Populationdensity
Scaleoftransportnetwork
CongestionlevelsCar-centricity
Forexample:
Bengaluru,Lagos,Lima,Jakarta,Bogotá
Denseinner-citymetropolises
Densecitiesthattypicallysuffertrafficjamsduetolimitedspaceavailability
LowHigh
Populationdensity
Scaleoftransportnetwork
CongestionlevelsCar-centricity
Forexample:
London,NewYork,Bangkok,MexicoCity,Seoul
Historiccitycentres
Typically,oldercitieswithanarrowstreetscapenotoriginallydesignedformotorvehicles
LowHigh
Populationdensity
Scaleoftransportnetwork
CongestionlevelsCar-centricity
Forexample:
Rome,Prague,Valencia,Istanbul,Jerusalem
Regionalhubcities
Typically,citiesthatareasignificantpopulationcentre,whichactsasahubforsurroundingruralareas
LowHigh
Populationdensity
Scaleoftransportnetwork
CongestionlevelsCar-centricity
Forexample:
Winnipeg,Rosario,Adelaide,Daegu,Medan
Eco-efficientcities
Citieswithsustainableandefficienttransportinfrastructure
LowHigh
Populationdensity
Scaleoftransportnetwork
CongestionlevelsCar-centricity
Forexample:
Strasbourg,Amsterdam,Copenhagen,Cologne,Antwerp
Notes:Thesearchetypesareusedtogeneralizecitymodels.Thechallengesandimpactexperiencedbycitieswillalsodependonfactorssuchastheirgeographies,localclimatesorpolitics,whichmightlimittheadoptionofrecommendations.
Source:AccentureCityArchetypeFramework
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities8
1.2
BOX1
Theneedforchange
Theimpactofthegrowingnumberofdelivery
vehiclesoncongestionandcarbonemissionswasmodelledacrossthesixcityarchetypesunder
abusiness-as-usualscenario.
Inabusiness-as-usualscenario,deliveryvehicles
couldriseby61%by2030acrossallcities.Carbonemissionsfromdeliveriesarealsoexpectedto
riseonaverageby60%by2030globally,makingupapproximately54%ofthetransportsector’s
emissionsand13%ofoverallcityemissions.This
increasewouldbedetrimentaltopublichealth,raisehealthcarecostsby12%andleadtoa14%risein
congestion.Driverscouldthereforefaceanextra
fiveminutesintheirdailycommute,whiledelivery
vehiclesmightloseupto34additionalminutesto
congestioneachday.Annually,thiswouldresultin
upto30hoursoflostproductivityperpassenger
vehicleandmorethan200hoursperdeliveryvehicle.
Defining“businessasusual”
A“business-as-usual”scenariomodelstheimpactofcontinuousgrowthinthenumberofdeliveriesonthecity,takingintoconsiderationtheongoinginterventionssuchasthegradualshifttowardsEVs.
Financialimpactofbusiness-as-usual
Modellinganalysisindicatesthatabusiness-as-usualapproachwillimposeasignificantfinancialburdenondeliverycompanies.By2030,London-baseddeliveryoperatorsareprojectedtoincurupto$540
millionincollectivenon-compliancepenaltiesrelatedtolow-emissionzonesandanadditional$520
millionincongestioncharges.Simultaneously,Seoul-basedoperatorsareexpectedtopotentiallyface$180millioninfinesforlow-emissionzoneviolations.Theindustrywillalsoneedtocontendwithfinesforparkingviolations.Collectively,thesechargesareprojectedtoaccountforapproximately9%of
deliverycostsinLondonand12%ofdeliverycostsinSeoul.
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities9
FIGURE2Impactinbusiness-as-usualscenario
Whatistheimpactonagloballevel?
Today
By2030
deliveryvehicles
totheaverage10kmcommute
(+14%congestion)
+60%
carbonemissions
+61%
+5mins
Whatdoesthismeanfordifferenttypesofcities?
Foradenseinner-citymetropolissuchasLondon…
ForanemergingcitysuchasBengaluru…
+84%
Today
By2030
deliveryvehicles
Today
By2030
deliveryvehicles
+50%
+4mins
+76%
carbonemissions
+25%
carbonemissions
totheaverage10kmcommute
(+18%congestion)
totheaverage10kmcommute
(+8%congestion)
+7mins
ForasprawlingsuburbanmetropolitanareasuchasSydney…
Today
By2030
deliveryvehicles
totheaverage10kmcommute
(+16%congestion)
+64%
carbonemissions
+64%
+5mins
ForacitywithahistoriccentresuchasRome…
Today
By2030
deliveryvehicles
totheaverage10kmcommute
(+8%congestion)
+45%
carbonemissions
+58%
+3mins
Foraneco-efficientcitysuchasStrasbourg…
Today
By2030
deliveryvehicles
totheaverage10kmcommute
(+13%congestion)
+45%
carbonemissions
+55%
+3mins
ForaregionalhubcitysuchasWinnipeg…
Today
By2030
deliveryvehicles
totheaverage10kmcommute
(+17%congestion)
+67%
carbonemissions
+69%
+5mins
Notes:Thisdataisderivedfrommodellingconductedaspartofthispaperorisbasedonpubliclyavailableinformation.Formoreonthis,pleasevisit
/global-new-mobility-coalition/urban-deliveries
Source:AccentureCityArchetypeFramework–“DoNothing”Scenario
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities10
2
Howthedeliveryecosystemis
embracingchange
Thedeliveryecosystemisalready
innovatingtoadapttothechallengesofanevolvinglogisticslandscape.
2.1
Ecosystemstakeholders
Thewholedeliveryecosystemcaninfluence
cityoutcomes,startingwithretailersandtheir
customers.Thelogisticsindustryplaysasignificantrole,butotherpartners,includingoriginal
equipmentmanufacturers(OEMs)andtechnologycompanies,alsodrivechange.Often,stakeholdersassumemultipleroles.Citygovernments
establishtheframeworkwithinwhichthevaluechainoperatesandthushaveanimportant
conveningrole.
Thispaperemphasizestheroleofcity
governments,retailersandlogisticsoperators–specificallythoseinvolvedinthelastmile.
Last-mileecosystemmap
FIGURE3
s
o
/
m
c
i
D
s
r
r
t
Widerecysteenablers
Energycompaniesandgridoperators
Originalequipmentmanufacturers(OEMs)
rectonibuto
Technologyand
telecommunications
companies
Financial
andinsuranceinstitutions
Traditional
postand
parcel
organizations
Workers’
unionsandassociations
City
governments
Third-party
logistics
businesses
(3PLs)
Non-profit
andnon-
governmental
organizations
(NGOs)
Consumers
Last-mile
Independentandgig
commerce
economypartners
Courier,
expressand
parcelindustry
(CEP)
improvement
districts
Residentsandlocalcommunities
deliveries
Quick-
retailers
Research
andacademic
institutions
Traditional
and
e-commerce
retailers
National
government
Realestate
businessesand
landowners
Business
Source:AccentureLast-MileEcosystemStakeholderMapping
TransformingUrbanLogistics:SustainableandEfficientLast-MileDeliveryinCities11
2.2
OAsignificant
transitiontoEVsandmicromobilityisunderway,
especially
amonglargerorganizations.
BOX2
Retailersandtheircustomers
Innovativedeliverysolutions
Retailersarealreadyadoptinginnovativesolutionstoimproveefficiencyandsustainability.AsignificanttransitiontoEVsandmicromobilityisunderway,
especiallyamonglargerorganizations.CompaniessuchasAmazonandIngkaGroup(IKEA’s
largestretailfranchiseoperator)areleadingthe
decarbonizationoflast-miledeliveriesbyadoptingEVs.IKEAisalsoinvestingininner-citystorestoreducethedistanceoftravelforcustomers.Thesestoresserveasmicrohubsforfulfillingorders.
Cargobikesandon-footdeliveriesareincreasinglybeingusedindenselypopulatedareaswhere
motorizedvehicleaccessischallenging.17For
example,IngkaGrouphasalreadyimplemented
smalllow-emissionvehiclesforcitydeliveriesand
istriallingtheuseoftheRiverSeineforlast-mile
logistics.18Quick-commercedeliverymodelshavealsosurgedandmanyjourneysoriginatefrominner-citydarkstores,shopsandrestaurants,makingupagrowingproportionoftraffic.Inmanycities,quickcommerceusestwo-wheelmodessuchase-bikesande-mopeds,whichmitigateemissionsbutstill
contributetotrafficandcanposesafetyconcerns.
Largevariationsinactionareevidentbetweenregionsandcompanies.Somebusinessesareproactively
drivingthetransition,whileothersarelimitingtheiractiontobasiccompliancewithmandatoryrules.Companyculture,affordabilityandprofitabilityare
influencingretailers’abilityandwillingnesstoenactchange,particularlygiventhehighupfrontcostsofdevelopingandimplementingnewsolutions.This
demonstratestheimportanceoflegalandregulatoryframeworkstocreateincentivesforchange.
Engagingthesupplychain
Manyretailersrelyheavilyonthird-partylogistics
operatorsfororderandinventorymanagement
aswellasdeliveries.Therefore,retailersdonot
alwayscontroloutcomesintermsoftheirimpactoncongestionandcarbonemissions.
However,manyretailersareactivelydrivingthe
sustainabilityagenda.IngkaGroup,forexample,
issettingsustainabilityrequirementsforitsdeliverypartnersandissupportingitsSMEsupplychain
byprovidingelectricvehicles.Thisisgivingsomesmallerbusinessestheopportunitytodeployzero-emissionvehicleswithouttheneedforlargecapitaloutlay,effectivelyprovidingafinancingsolution.
Somequick-commercebusinessesarealso
supportingtheirworkerswithcompetitivefinancing
optionsforzero-emissionvehicles.Thereare,
however,challengesrelatedtotheshort-termand
part-timenatureofmanyofthejobscreated,whichmeansinvestmentdecisionsdonotalwaysprioritizelong-termsustaina
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