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OECDpublishing
DEFININGAI
INCIDENTSANDRELATEDTERMS
OECDARTIFICIAL
INTELLIGENCEPAPERS
May2024No.16
ECD
BETTERPOLlcIESFORBETTERLIVES
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Foreword
ThisreportprovidesadefinitionofAIincidentandrelatedterminology.ThesedefinitionsaimtoclarifywhatconstitutesanAIincident,anAIhazard,andassociatedterminologywithoutbeingoverlyprescriptive.ThisdocumentwillinformthedevelopmentofacommonAIincidentsreportingframeworkanditsapplicationthroughtheOECDAIIncidentsMonitor(AIM).
ThisreportandpreviousversionsofitwerediscussedandreviewedbymembersoftheformerOECD.AIExpertGrouponClassifyingAIsystemsduringaseriesofinformalworkshopsbetweenJulyandOctober2022.ItwasalsodiscussedbytheOECD.AIExpertGrouponAIIncidentsatitsMarch,April,June,AugustandNovember2023meetingsanditsFebruary2024meeting.TheOECDWorkingPartyonArtificialIntelligence(AIGO)discussedthisreportandpreviousversionsofitatitsNovember2022;April,JulyandNovember2023;andFebruary2024meetings.
ThereportwaswrittenbyKarinePersetandLuisArandaunderthesupervisionofAudreyPlonk,DeputyDirectoroftheOECDScienceTechnologyandInnovationDirectorate.ThereportalsobenefittedfromtheinputsofdelegatesfortheOECDWorkingPartyonArtificialIntelligence(AIGO),includingtheCivilSocietyInformationSocietyAdvisoryCouncil(CSISAC)andBusinessattheOECD(BIAC).BénédicteRispal,OrsolyaDobe,JohnTarver,ShelliePhillipsandAndreiaFurtadoprovidededitorialsupport.
ThispaperwasapprovedanddeclassifiedbywrittenprocedurebytheOECDDigitalPolicyCommittee(DPC)on14March2024andpreparedforpublicationbytheOECDSecretariat.
NotetoDelegations:
ThisdocumentisalsoavailableonO.N.Eunderthereferencecode:
DSTI/CDEP/AIGO(2023)10/FINAL
Thisdocument,aswellasanydataandmapincludedherein,arewithoutprejudicetothestatusoforsovereigntyoveranyterritory,tothedelimitationofinternationalfrontiersandboundariesandtothenameofanyterritory,cityorarea.
©OECD2024
Theuseofthiswork,whetherdigitalorprint,isgovernedbytheTermsandConditionstobefoundat
/termsandconditions.
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Acknowledgements
ThisreportisbasedontheworkoftheOECD.AIExpertGrouponAIIncidentsandtheformerOECD.AIExpertGrouponClassifyingAIsystems.ItwaspreparedundertheaegisoftheOECDWorkingPartyonAIGovernance(AIGO).TheOECD.AIExpertGrouponAIincidentswasco-chairedbyIrinaOrssich(EuropeanCommission);ElhamTabassi(NationalInstituteofStandardsandTechnology),MarkoGrobelnik(JozefStefanInstitute)andMarkLatonero(WhiteHouseOfficeofScienceandTechnologyPolicy).KarinePersetandLuisAranda(OECDDigitalEconomyPolicyDivision)ledthereportdevelopmentanddrafting.TheauthorsthankKevinPaeth(ULResearchinstitute)forinitialresearch,stocktakinganddrafting.
Manyexpertsprovidedinvaluablefeedbackandsuggestions,includingSeanMcGregor(ResponsibleAICollaborative);HeatherFrase(CSET);IrinaOrssich,TatjanaEvasandYordankaIvanova(EuropeanComission);PamDixon(WorldPrivacyForum);KevinPaeth(ULResearchinstitute);andAndreaRenda(CEPS);aswellasofnationaldelegationstotheAIGO,includingRoxaneSabourin(Canada);FerencKasa(Hungary);LuisRicardoSánchezHernández(Mexico);RoseWoolhouse(UnitedKingdom);PhilippSchulte(Germany);ZivKatzir(Israel);DavidTurnbull(UnitedStates);andAyakaTano(Japan).
ThepaperbenefittedsignificantlyfromtheoralandwrittencontributionsofthoseassociatedwiththeOECD.AIExpertGrouponAIIncidents,includingAhmetYildiz(MinistryofIndustryandTechnology,RepublicofTürkiye);AndrejsVasiljevs(Tilde);AnnaloreVerhagen(OECD);AurelieJacquet(StandardsAustralia);BarryO’Brien(IBM);CarlosIgnacioGutierrez(FutureofLifeInstitute);CarlosMuñozFerrandis(BigScience);CatelijneMuller(ALLAI);CoranDarling(DLAPiper);CraigShank(independentexpert);DanielSchwabe(CatholicUniversityinRiodeJaneiro);ElhamTabassi(NIST);EvaThelisson(AITransparencyInstitute);FlorianOstmann(TheAlanTuringInstitute);HeatherFrase(CSET);IlyaMeyzin(Dun&Bradstreet);IrinaOrssich(EuropeanCommission);JanaNovohradska(SlovakRepublic);JessicaCussins(UCBerkeley);JohnMcCarthy(Arup);JudithPeterka(Germany);LeonidasAristodemou(OECD);MarkLatonero(WhiteHouseOfficeofScienceandTechnologyPolicy);MarkoGrobelnik(JozefStefanInstitute);MohammedMotiwala(UnitedStates);NicolasMiailhe(TheFutureSociety);NicolasMoës(TheFutureSociety);NozhaBoujemaa(IKEA);PamDixon(WorldPrivacyForum);PeterAddo(AgenceFrançaisedeDéveloppement);PeterCihon(GitHub);PhilipDawson(Armila);PrateekSibal(UNESCO);RajaChatila(IEEE);RayidGhani(CarnegieMellonUniversity);RebeccaAnselmetti(UnitedKingdom);SeanMcGregor(ResponsibleAICollaborative);SebastianHallensleben(CEN-CENELEC);TatjanaEvas(EuropeanCommission);ThiagoGuimarãesMoraes(Brazil);TillKlein(AppliedAI);YolandaLannquist(TheFutureSociety);andYordankaIvanova(EuropeanCommission).
TheSecretariatwouldalsoliketothankstakeholdergroupsattheOECDfortheirinput,includingPamDixon(CivilSocietyInformationSocietyAdvisory–CSISAC);NicolePrimmerandMaylisBerviller(BusinessatOECD–BIAC);andSarahJamesonandAidaPonce(TradeUnionAdvisoryCommittee–TUAC).
Finally,theauthorsthankBénédicteRispal,OrsolyaDobe,JohnTarver,ShelliePhillips,AndreiaFurtadoandAngelaGosmannforeditorialsupport.Theoverallqualityofthisreportbenefittedsignificantlyfromtheirengagement.
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Tableofcontents
Foreword2
Acknowledgements2
Abstract5
Résumé6
1Executivesummary7
2Backgroundandpurpose8
3Actualvs.potentialharmasthestartingpoint9
4Actualharm:AIincidents,seriousAIincidentsandAIdisasters10
DraftdefinitionofanAIincident10
DraftdefinitionofaseriousAIincident11
DraftdefinitionofanAIdisaster11
5Potentialharm:AIhazardsandseriousAIhazards12
DraftdefinitionofanAIhazard12
DraftdefinitionofaseriousAIhazard13
6Conclusionandnextsteps14
AnnexA.Dimensionsofharm15
Typesofharm16
AnnexB.SeriousAIincidentdefinitionintheproposedEUAIAct17
References18
FIGURES
Figure1.ProposedclassificationforAIincidentsandhazardsbasedonseverityofharm10
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TABLES
Table1.Illustrativedimensionsofharm16
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Abstract
AsAIusegrows,sodoitsbenefitsandrisks.Theseriskscanleadtoactualharms,AIincidents,orpotentialdangers,AIhazards.Cleardefinitionsareessentialformanagingandpreventingtheserisks.Thisreportproposes
definitionsforAIincidentsandrelatedterms.Thesedefinitionsaimtofosterinternationalinteroperabilitywhileprovidingflexibilityforjurisdictionsto
determinethescopeofAIincidentsandhazardstheywishtoaddress.
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Résumé
Àmesurequel’utilisationdel’IAsedéveloppe,sesavantagesetsesrisquesaugmententégalement.Cesrisquespeuvententrainerdespréjudicesréels,incidentsliésàl’IA,oudesdangerspotentiels,
dangersliésàl’IA.Desdéfinitionsclairessontessentiellespourlagestionetlapréventiondecesrisques.Leprésentrapportproposedesdéfinitionspourlesincidentsliésàl’IAetlestermesconnexes.Cesdéfinitionsvisentàfavoriseruneinteropérabilitéinternationaletoutenlaissantauxjuridictionslapossibilitédedéterminerlesdimensionsdesincidentsetdangersliésàl’IAqu’ellessouhaitentprendreencompte.
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1Executivesummary
InJanuary2023,theOECDformalisedtheOECD.AIExpertGrouponAIIncidentstoadvancethedevelopmentofi)acommonAIincidentreportingframeworkandii)anAIIncidentsMonitor(AIM).ThisreportprovidespreliminarydefinitionsandterminologyrelatedtoAIincidentstosupportthedevelopmentandadvancementofbothinitiatives.
AsAIsystemsbecomemorewidelyused,thepotentialforthemtocauseharmtopeople,organisationsandtheenvironmentalsoincreases.HarmcausedbyAIsystemscanrangefromminortosevere,andcanaffectdifferentgroupsofpeople,differentsectorsanddifferentaspectsoflife.
AIsystemsneedtobetrustworthyandreliabletoavoidnegativeeffectsonpeople,organisationsandtheenvironment.Toachievethis,AIactorsneedtousethesametermstotalkabouttheproblemsandfailuresofAIsystemssothatwecanlearnataninternationallevelandpreventrepeats.TheseeventsarebroadlyreferredtoundertheemergingtermAIincidents.
ThisreportprovidesdefinitionsforAIincidentsandrelatedterms,basedontheworkoftheOECD.AIExpertGrouponAIIncidentsandtheOECDWorkingPartyonAIGovernance(AIGO).
AneventwherethedevelopmentoruseofanAIsystemresultsinactualharmistermedanAIincident,whileaneventwherethedevelopmentoruseofanAIsystemispotentiallyharmfulistermedanAIhazard.Thispaperdefinesthemasfollows:
AnAIincidentisanevent,circumstanceorseriesofeventswherethedevelopment,useormalfunctionofoneormoreAIsystemsdirectlyorindirectlyleadstoanyofthefollowingharms:
(a)injuryorharmtothehealthofapersonorgroupsofpeople;
(b)disruptionofthemanagementandoperationofcriticalinfrastructure;
(c)violationsofhumanrightsorabreachofobligationsundertheapplicablelawintendedtoprotectfundamental,labourandintellectualpropertyrights;
(d)harmtoproperty,communitiesortheenvironment.
AnAIhazardisanevent,circumstanceorseriesofeventswherethedevelopment,useormalfunctionofoneormoreAIsystemscouldplausiblyleadtoanAIincident,i.e.,anyofthefollowingharms:
(a)injuryorharmtothehealthofapersonorgroupsofpeople;
(b)disruptionofthemanagementandoperationofcriticalinfrastructure;
(c)violationstohumanrightsorabreachofobligationsundertheapplicablelawintendedtoprotectfundamental,labourandintellectualpropertyrights;
(d)harmtoproperty,communitiesortheenvironment.
Thisreportalsoincludesproposeddefinitionsforassociatedterminology,includingwhatconstitutesAIhazards,seriousAIhazards,seriousAIincidentsandAIdisasters,withoutbeingoverlyprescriptive.Thesedefinitionsaredesignedtofacilitateinternationalinteroperability,providetheflexibilitynecessarytoencompassactualand/orpotentialharmsandalloweachjurisdictiontodeterminetherangeofAIincidentsandhazardstheywishtoaddress.
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2
Backgroundandpurpose
AtthesecondmeetingoftheOECDWorkingPartyonArtificialIntelligenceGovernance(AIGO)inNovember2022,theOECDSecretariatpresentedaconceptnoteondevelopingacommonAIincidentreportingframework,includingthegoalsofasuccessfulcommonframeworkattheOECDlevelandbeyond.Thenotesummarisedconsultationsandpreliminaryworktodateonthetopicandpresentedapreliminaryworkingdefinitionofan“AIincident”consideredbytheSecretariatandtheOECDExpertGrouponAIClassification&Risk.
ThisdocumentcontainsadraftdefinitionofanAIincidentandrelatedterminology.Itbuildsonthatconceptnoteandthedocuments“InitialstocktakingofAIincidentdefinitionsandrelatedterminology”[DSTI/CDEP/AIGO/RD(2023)1],“StocktakingforthedevelopmentofanAIincidentdefinition”[DSTI/CDEP/AIGO(2022)11/REV1andDSTI/CDEP/AIGO(2022)11/REV2],presentedtoAIGOinNovember2022,April2023andJuly2023,respectively.Thisdocumentwasdiscussedatthe5thand6thAIGOmeetingsinNovember2023andFebruary2024,andincorporatesfeedbackfromnationaldelegationsandmembersoftheOECD.AIexpertgrouponAIincidents.
ThisdocumentaimstoinformthedevelopmentofacommonAIincidentsreportingframeworkandthe
AI
IncidentsMonitor(AIM).
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3
Actualvs.potentialharmasthestartingpoint
Theconceptofharmiscentraltothetechnicalstandardsandregulationsthatdefineincidentsandhazards.Differentframeworksconsiderdifferentdimensionsofharmdependingonthespecificcontext,regulatoryenvironment,goalsandareasofimpact(AnnexA).Acommonthreadamongmostoftheseframeworksisthatincidentdefinitionstheyuseoftenfocusonpotentialharm,actualharmorboth(OECD,2023[1]).
Potentialharmisoftenexpressedastheriskorlikelihoodthatharmordamagewilloccur.Riskisafunctionofboththeprobabilityofaneventoccurringandtheseverityoftheconsequencesthatwouldresult.Forexample,theriskofanexplosioninachemicalplantisgreateriftheplantisinadenselypopulatedarea,andtheconsequencesofanexplosionwouldbesevere.ItiscrucialtoidentifyandaddressrisksandhazardsthatcanarisefromthedevelopmentanduseofAIsystemsforriskmanagementandAIincidentreportingframeworks.Potentialharmiscommonlyassociatedwiththeconceptofhazard(OECD,2023[1]).
Actualharmisoftenexpressedasariskthatmaterialisedintoharm.Definitionsofactualharminstandardsandregulationsdependsignificantlyoncontext.Theygenerallyfocusonphysicalinjuryordamagetohealth,propertyortheenvironment.Somestandardsandregulations,suchastheEuropeanUnion’sGeneralDataProtectionRegulation(GDPR),employthetermdamagetorefertoharms(Regulation2016/679,EU[2]).Actualharmisoftenassociatedwiththeconceptofanincident(OECD,2023[1]).
Figure1
detailstheproposedOECDclassificationofAIincidentsandhazardsbasedontheseverityofharm.Thisclassificationisbasedonastocktakingexerciseofover30frameworks,standardsandlegalinstrumentsrelevanttoriskandharms(OECD,2023[1]).ItwasfurtherinformedbydiscussionswiththeOECDWorkingGrouponAIGovernance(AIGO)andnumerousworkshopsoftheOECD.AIexpertgrouponAIincidents.
Figure1.ProposedclassificationforAIincidentsandhazardsbasedonseverityofharm
Source:AdaptedfromOECD(2023[1])anddiscussionswiththeOECD.AIexpertgrouponAIincidents.
ThefollowingsectionsprovidepreliminarydefinitionsfortheAIincidentsandhazardsterminologyforpotentialandactualharm.
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4
Actualharm:AIincidents,seriousAIincidentsandAIdisasters
DraftdefinitionofanAIincident
AnAIincidentisanevent,circumstanceorseriesofeventswherethedevelopment,useormalfunctionofoneormoreAIsystemsdirectlyorindirectlyleadstoanyofthefollowingharms:
(a)injuryorharmtothehealthofapersonorgroupsofpeople;
(b)disruptionofthemanagementandoperationofcriticalinfrastructure;
(c)violationsofhumanrightsorabreachofobligationsundertheapplicablelawintendedtoprotectfundamental,labourandintellectualpropertyrights;
(d)harmtoproperty,communitiesortheenvironment.
ThisworkingdefinitionofanAIincidentisbasedontheConceptnoteondevelopingacommonframeworkforAIincidentreportingandanAIincidentsmonitor(OECD,2022[3]),thedefinitionofaseriousAIincidentbeingproposedinthecontextoftheEUAIAct,andnumerousdiscussionswiththeOECDWorkingPartyonArtificialIntelligenceGovernance(AIGO)andtheOECD.AIexpertgrouponAIincidents.
Keyclarifications:
•AIincidentscouldresultinharmtoindividuals,groups,organisations,communities,society,andtheenvironment.
•Fortheavoidanceofdoubt,aneventorseriesofeventscouldinclude,interalia,AIsystemmalfunctionsandincidentsarisingfromtheinteractionbetweentwoormoreAIsystems,includingagenticAIsystems.
•Insomecases,thedevelopmentofanAIsystemmaycauseharmsevenbeforethesystemisbroadlydeployed.Forexample,traininganAImodelwithproprietaryinformationcouldinfringecopyrightlaws.
•UseincludesharmsarisingfromusesoftheAIsystemoutsideofitsintendedpurposesandintentionalorunintentionalmisuse.
•Groupsofpeopleincludestheconceptofcommunity,whichreferstopeoplelivinginthesameplace,area,etc.orhavingaparticularcharacteristicoractivityincommon.
•Psychologicalharmsandharmstomentalhealthareincludedunderthebroaderconceptofhealthin(a).
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•Insomejurisdictions,criticalinfrastructureisrelatedtocriticalfunctions.Thesecommonlyincludebothphysicalandnon-physicalinfrastructureandfunctions,suchasthefinancialandelectoralsystems.
•Reputationalharmtoindividualsandintangibleharmssuchashatespeechandmis-anddisinformationareincludedunder(c)inrelationtoabreachoffundamentalrights.
•Harmstodemocraticprocessesmayrelateto(b)forcountrieswhereconductingelectionsisconsideredacriticalinfrastructureorfunctionandundertheconceptofharmtocommunitiesin(d)forothercountries.
•Violationsofintellectualpropertyrightsandcopyrightmayfallunderboth(c)and(d).Forexample,
violationsofauthors’andpersonalrightsfitinto(c),whileviolationsofindustrialpropertyrightsareincludedundertheconceptofharmtopropertyin(d).
•Reputationalharmstoorganisationsaswellasfinancialharmsareincludedin(d)undertheconceptofharmtoproperty.
DraftdefinitionofaseriousAIincident
AseriousAIincidentisanevent,circumstanceorseriesofeventswherethedevelopment,useormalfunctionofoneormoreAIsystemsdirectlyorindirectlyleadstoanyofthefollowingharms:
(a)thedeathofapersonorseriousharmtothehealthofapersonorgroupsofpeople;
(b)aseriousandirreversibledisruptionofthemanagementandoperationofcriticalinfrastructure;
(c)aseriousviolationofhumanrightsoraseriousbreachofobligationsundertheapplicablelawintendedtoprotectfundamental,labourandintellectualpropertyrights;
(d)seriousharmtoproperty,communitiesortheenvironment.
ThisworkingdefinitionofaseriousAIincidentalignswiththedefinitionproposedinthecontextoftheEUAIAct(AnnexB).SeriousAIincidentsareasubsetofAIincidentsandareintendedtoincludesubstantial,materialincidents.
Keyclarifications:
•AssessingtheseriousnessofanAIincidentishighlycontext-dependent;eachjurisdictionmaydefineitdifferently.
•Insomecases,theaccumulationofsmallerAIincidentscouldleadtoaseriousAIincident.Thewording“event,circumstanceorseriesofevents”aimstoaccountforthispossibility.
•Insomecases,harmsinflictedbyseriousAIincidentscanbeprolongedovertime.
DraftdefinitionofanAIdisaster
AnAIdisasterisaseriousAIincidentthatdisruptsthefunctioningofacommunityorasocietyandthatmaytestorexceeditscapacitytocope,usingitsownresources.TheeffectofanAIdisastercanbeimmediateandlocalised,orwidespreadandlastingforalongperiodoftime.
ThisworkingdefinitionofanAIdisasterisbasedonthedefinitionsofdisasterbytheUnitedNationsOfficeforDisasterRiskReductionandtheInternationalFederationofRedCrossandRedCrescentSocieties(UNDRR,2023[4];IFRC,2023[5]).AIdisastersareasubsetofseriousAIincidents.
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5
Potentialharm:AIhazardsandseriousAIhazards
DraftdefinitionofanAIhazard
AnAIhazardisanevent,circumstanceorseriesofeventswherethedevelopment,useormalfunctionofoneormoreAIsystemscouldplausiblyleadtoanAIincident,i.e.,anyofthefollowingharms:
(a)injuryorharmtothehealthofapersonorgroupsofpeople;
(b)disruptionofthemanagementandoperationofcriticalinfrastructure;
(c)violationstohumanrightsorabreachofobligationsundertheapplicablelawintendedtoprotectfundamental,labourandintellectualpropertyrights;
(d)harmtoproperty,communitiesortheenvironment.
ThisworkingdefinitionofanAIhazardisbasedontheConceptnoteondevelopingacommonframeworkforAIincidentreportingandAIincidentsmonitor(OECD,2022[3]),thedefinitionproposedinthecontextoftheEUAIAct,andnumerousdiscussionswiththeOECDWorkingPartyonArtificialIntelligenceGovernance(AIGO)andtheOECD.AIexpertgrouponAIincidents.
Keyclarifications:
•NearmissesareeventsthatcouldhaveledtoanAIincidentandarethereforeincludedunderthisdefinitionofAIhazards.
•AI-relatedrisksareincludedunderAIhazards,totheextentthatsuchriskscouldleadtoAIincidents.
•AIhazardscouldresultinharmtoindividuals,groups,organisations,communities,society,andtheenvironment.
•Forthesakeofclarity,anevent,circumstanceorseriesofeventscouldinclude,interalia,AIsystemmalfunctionsaswellasinteractionsbetweentwoormoreAIsystems,includingagenticAIsystems.
•InthecontextofAI,hazardsarenotsimplyAImodelsingeneralbutalsoelementsofthedesign,training,andoperatingcontextoftheAIsystem.HazardsrelatedtoAIsystemsmaybepresentatanystageoftheAIsystemlifecycle,asmodelledintheOECDFrameworkfortheClassificationofAISystems(OECD,2022[6]).
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DraftdefinitionofaseriousAIhazard
AseriousAIhazardisanevent,circumstanceorseriesofeventswherethedevelopment,useormalfunctionofoneormoreAIsystemscouldplausiblyleadtoaseriousAIincidentorAIdisaster,i.e.,anyofthefollowingharms:
(a)thedeathofapersonorseriousharmtothehealthofapersonorgroupsofpeople;
(b)aseriousandirreversibledisruptionofthemanagementandoperationofcriticalinfrastructure;
(c)aseriousviolationofhumanrightsoraseriousbreachofobligationsundertheapplicablelawintendedtoprotectfundamental,labourandintellectualpropertyrights;
(d)seriousharmtoproperty,communitiesortheenvironment;
(e)thedisruptionofthefunctioningofacommunityorasocietyandwhichmaytestorexceeditscapacitytocopeusingitsownresources.
SeriousAIhazardsareasubsetofAIhazards.
Keyclarifications:
•AssessingtheseriousnessofanAIhazardishighlycontextdependent–eachjurisdictionmaydefineitdifferently.
•Insomecases,theaccumulationofsmallerAIhazardscouldleadtoaseriousAIhazard.Thewording“event,circumstanceorseriesofevents”aimstoaccountforthispossibility.
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6
Conclusionandnextsteps
TheOECD.AIexpertgrouponAIincidentsaimstodevelopacommonAIincidentreportingframeworktoenabletheappropriateassessmentofharmsandrisksintheAIcontext.Theframeworkwillhelpidentifythekeytypesofharm,suchasphysical,environmental,economicandreputationalharm,harmtopublicinterestandharmtofundamentalrights.Itwillalsoaddressfurtherdimensionsofharm,suchaslevelofseverity,scope,geographicscale,tangibility,quantifiability,materialisation,reversibility,recurrence,impactandtimeframe
(AnnexA)
.
Afurtherstepwouldbetoestablishcleartaxonomiestocategoriseincidentsforeachdimensionofharm.Assessingthe“seriousness”ofanAIincident,harm,damage,ordisruption(e.g.,todeterminewhetheraneventisclassifiedasanincidentoraseriousincident)iscontext-dependentandisalsoleftforfurtherdiscussion.
Thede
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