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NielsenReserved
BeyondtheBowl:
TheUltimateGuidetothePetIndustryinCanada
2024edition
NIQprovidestheFullofconsumershoppingbehaviour
Howdoesitwork?
DataCollection
NIQcollectsPOSdatafromallthemajorretailersinCanada.Wethenharmonizetheinformationanddeliveritinthemostcomprehensiveway.
Reporting
NIQprovidesyouwithafullviewofthemarketplacethroughitsrobustand
tailoredOneShotreports.
Insights
Answerkeybusinessquestionsand
drivedeeperconversationswithretailersbytellingacompellingstorybackedbytrusteddata.
2
©2024NielsenConsumerLLC.AllRightsReserved.
NIQ2024ConsumerOutlookAssessment
Howmuch
pressurewill
consumer
walletsbeunder
in2025?
Whatdoesthis
meanforthe
Petindustry?
Howwill
consumers
respondin
2025?
3
©2024NielsenConsumerLLC.AllRightsReserved.
NIQ2024ConsumerOutlookAssessment
Section1:ConsumerUnderPressure
Howmuch
pressurewill
consumer
walletsbeunder
in2025?
Howwill
consumers
respondin
2025?
Whatdoesthis
meanforthe
Petindustry?
4
©2024NielsenConsumerLLC.AllRightsReserved.
Consumer.
Canadians’sentimentabouttheeconomy:Lukewarm
82%
thinkthecountryisina
recession
52%
thinktheCanadian
economyissetto
deterioratethis
year
46%
saytheyexpecttofall
behindfinancially
in2024
Source:
Canadianspessimisticabouteconomyin2024:survey|CTVNews
5
©2024NielsenConsumerLLC.AllRightsReserved.5
Polarizedfinancialsituationsremain
46%ofCanadianconsumersfeelworseoff
Consumerfinancialposition
Sentimentyear-over-year(%respondents)
46%46%
42%
37%
18%18%
——15——%13%
Mid2022Jan2023Mid2023Jan2024
—WorseOff—BetterOff
Source:NIQConsumerOutlook2024,Canada
Q:Comparedtoayearago,isyourhouseholdbetterofforworseofffinancially
6
©2024NielsenConsumerLLC.AllRightsReserved.
●
Consumerscan’tescapethecost-of-livingcrisis
CausesofworseningfinancialsituationsamongCanadianconsumers
88%
Ofthe46%ofconsumerswhoareworseoffthisyear…
Increasedcostsofliving
87%88%
84%
78%
Mid2022Jan2023Mid2023Jan2024
39%
Economicslowdown
29%
Jobinsecurity/loss
29%
23%23%
18%
Mid2022Jan2023Mid2023Jan2024
39%
37%
34%
23%
Mid2022Jan2023Mid2023Jan2024
Source:NIQConsumerOutlook2024,Canada
7
©2024NielsenConsumerLLC.AllRightsReserved.
©2024NielsenConsumerLLCAllRightsReserved
64%
ofCanadianswhomust
renewtheirmortgagesin2024,
arestressedorverystressed
Source:
Canadianspessimisticabouteconomyin2024:survey|CTVNews
8
©2024NielsenConsumerLLC.AllRightsReserved.8
Risingcostsoflivingremaintopofmindforconsumers
Concernsaboutgeo-politicalcrisisclimbtotheforefrontthisyear
Top10concernsamongCanadianconsumers
Rankingchangevs.Mid2023
1
Risingprices
50%=
same
2
Increasinghousingcosts
20%
Was#4
3
Increasingutilitybills
15%
Was#2
4
Globalconflict/crisisescalation
13%
was#9
5
Risinginterestrates
13%
Was#7
6
Abilitytoprovidebasicsforfamily
12%
was#8
7
Economicdownturn
11%
was#5
8
Globalwarming
11%
was#6
9
Self/Familywelfare/happiness
8%
was#10
10
Risingfuel/transportationcosts
8%
was#3
Source:NIQ2024ConsumerOutlookvsMid-Year2023Survey,Global
9
©2024NielsenConsumerLLC.AllRightsReserved.
©2024NielsenConsumerLLCAllRightsReserved.
97%
ofCanadianssaytheyare
concernedorveryconcerned(75$)
byrisingCPGprices
Source:2023Health&WellnessSyndicatedSurveyonNIQHomescanPanelQ33.Howconcernedareyouabout…|BASE:Totalrespondents(n=5408)
10
10
©2024NielsenConsumerLLC.AllRightsReserved.
Canadiansexpecttopaymoreformost
sectorsin2024
Priceincreasesforselectedproducts,forecastbyconsumersoverthenext12months
2023(Canada)
Leisure
Rent
Restaurants
Cars
Gas
Food
+9%
+9%
+9%
+7%
+6%
+6%
Canada
Source:BanqueduCanada,
CanadianSurveyofConsumerExpectations—FourthQuarterof2023-BankofCanada
11
PetNeedspricesaredeflatingsinceAugust2024
CanadaFMCGvsPetInflationRate
FMCGPetNeeds
7.1%
4.8%
4.8%
4.6%
3.5%
2.9%
2.0%
2.1%
1.0%
1.6%
-0.4%
-0.6%
Oct23Nov23Dec23Jan24Feb24Mar24Apr24May24Jun24Jul24Aug24Sep24
FMCGInflationRate
+1.0%
PetInflationRate
-0.6%
Pet-10
FMCG+3+2
%Chg.DollarsEQVol
Source:NIQRMS-NationalAllChannels-L12wksrollingPEMar302024.
12
©2024NielsenConsumerLLC.AllRightsReserved.
NIQ2024ConsumerOutlookAssessment
Section2:ConsumersResponse
Whatdoesthis
meanforthe
Petindustry?
Howwill
consumers
respondin
2025?
Howmuch
pressurewill
consumer
walletsbeunder
in2025?
13
©2024NielsenConsumerLLC.AllRightsReserved.
SavingmotivatorsforconsumersaroundtheworldGlobalCanada
Seeklowerprices>89%89%
Maintaining
Switchproducts/brand>74%74%
Reduceoverallspending
>72%78%
consumerandshopperloyaltywillbea
Switchstores>65%69%
challengein2025
Switchsize>
49%62%
Prioritizeneeds
>43%
43%
Source:NIQConsumerOutlook2024,Global
14
©2024NielsenConsumerLLC.AllRightsReserved.
SwitchingtoPrivateLabel
Consumersareseekingfordeals
Importance(%)ofPrivateLabelin$volume
PrivateLabelNationalBrands
Importance(%)ofPromoSalesin$volume
AnyPromoNoPromo
72%
28%
81%
19%
81%
19%
+0.6pt
+6.2pt+1.5pt
+0.1pt
55%
45%
PetCare
TotalSales
PetCareTotalSales
Source:NIQMarketTrack,NationalAllChannels,PetCare,52weeksendingSep2024.
15
©2024NielsenConsumerLLC.AllRightsReserved.
Reduceoverallspending
Spendingintentionsfornext12months
netchangeinspending(pt.change)
Prioritizeneeds
UtilitiesRent/mortgage
GroceriesandhouseholditemsPayingoffdebtTransportcosts
Healthcare
Education/childcare-self/children's Saving/Investments FinancialservicesHolidaysinternationalInhomeentertainment
Holidaysdomestic
Largedomesticappliances
Socializing(gatheringsfor…
Electronics/Technology
Holidaycelebrations/specialoccasions Salonbeauty/groomingSmalldomesticappliancesHomeimprovements/décor Fooddelivery/takeawaysOutofhomeentertainmentClothing/Apparel
-49
Outofhomedining/eating
26
23
8
.44
1
0-5-6
-19
-20
-21
-24
-25
-27
-27
-27
-29
-31
-36
-40
-41
FreshProduce
7
7
DairyDry/cannedgroceryproducts
1
Petproducts
0 -1l-2
-4
-5 -8 -15 -24-29-29
FrozenfoodsHomeessentialsHealth&wellness BabyproductsFreshMeat
Beverages-nonalcoholic
Personalandbeautycare
In-storepreparedmealsand/or…
SnacksandconfectioneryAlcoholicBeverages
13
Source:NIQConsumerOutlook2024,Canada
Changeinspendingcalculatedbysubtracting%ofrespondentswhoarespendinglessfrom%ofrespondentswhoarespendingmore
16
©2024NielsenConsumerLLC.AllRightsReserved.
Switchstores
DiscountvsConventional-$MarketShare
SharedtoNationalAllChannels(Canada)
DiscountConventional
44.9%
45.5%45.3%45.1%
446%
.
——.444%
42.2%42.4%
41.4%41.6%41.8%42.0%
Oct23Nov23Dec23Jan24Feb24Mar24Apr24May24Jun24Jul24Aug24Sep24
Source:NielsenIQMarketTrack|NationalAllChannel|TotalFMCG|Rolling52wksPEWESep2024
17
©2024NielsenConsumerLLC.AllRightsReserved.
Switchstores
Penetrationlevels-DOLLARSTORES
TotalCPG(Canada)
NationalMaritimes Quebec OntarioMan/Sask AlbertaBC
Under$20K $20K-$29.9K $30K-$39.9K $40K-$49.9K $50K-$69.9K $70K-$99.9K$100K-$124.9K$125K+
70%
80%75%
70%72%66%
62%
82%79%77%
77%75%69%
65%
60%
+2.2+2.5+2.7+1.2
+4.8
+1.6+3.1
+1.7-1.5
+3.6+2.9+3.3+4.4+4.3
+1.2
Source:NielsenIQHomescan,TOTALOUTLETS,TOTALCPSSALES-Latest52Weeks-WEOct0723
Dollorama’stopcategories
Topcategories-DOLLARAMA
Food
Stew&meatballentrees
Candyconfections
Gum
Pasta-c&b
Chocolate
Marketimportancevol.$(Canada)
Non-food
Candles-specialty
2Catlitterdeodorizers
Disposablelighters
Partysupplies&novelties
Cutlery-disposable
Source:NielsenIQHomescan,TOTALOUTLETS,TOTALCPSSALES-Latest52Weeks-WEOct0723
19
©2024NielsenConsumerLLC.AllRightsReserved.
Switchsize
Q.:“Whatactionshouldyourbrandstakeduringpriceincrease?”
49%
Offerlargereconomysizes
15%
Smallerpacksizesatlowerprices
7%6%
Reducesizetomaintainprice
Lowerqualitytomaintainprice
Source:ConsumerOutlook2024-Canada
BigbagsaretakingoverinDogFood
ImportanceinDogFood$sales(GB+DR+MM)
$SalesvsLY
BigBags+5%
35%
65%
Bigbags=10KGandmore.
Source:NIQMarketTrack,NationalAllChannels,PetCare,52weeksendingAugust2024
©2024NielsenConsumerLLC.AllRightsReserved.
NIQ2024ConsumerOutlookAssessment
Section3:ImpactonPetIndustry
Whatdoesthis
meanforthe
Petindustry?
Howwill
consumers
respondin
2025?
Howmuch
pressurewill
consumer
walletsbeunder
in2025?
22
©2024NielsenConsumerLLC.AllRightsReserved.
TotalCanada
Ontario
$5B
isthesizeofthe
CanadianPetCaremarket
Quebec
Alberta
BritishColumbia
Atlantic
Manitoba
Saskatchewan
$5,972
$2,446$1,103
$779$655$544l$243$188
23
Source:NIQOmniShopper,TotalOutlets,TotalShopers,PetFood+PetCarePEAug2024©2024NielsenConsumerLLC.AllRightsReserved.
MassMerchdominateswheniscomes$Sales
Channelsmarketshares-CanadaAug2024
MassMerch
PetStores
Groceries
WarehouseClub
DollarStores
GeneralMerch
37%32%
13%
8%4%4%
Source:NIQOmniShopper,TotalOutlets,TotalShopers,PetFood+PetCare,August2024
24
©2024NielsenConsumerLLC.AllRightsReserved.
ShareofBuyers
%ofbuyersperchannels-CanadaAug2024
Buyer$Value
AveragevalueofaPetCarebuyer-CanadaAug2024
TotalOutlets100%TotalOutlets$467
MassMerch70%
MassMerch
$246
PetStores45%
PetStores
$333
GroceriesWarehouseClub GeneralMerchDollarStores
56%32%
30%
GroceriesWarehouseClub GeneralMerchDollarStores
$104$121$58
$35
59%
Source:NIQOmniShopper,TotalOutlets,TotalShopers,PetFood+PetCare,August2024
25
©2024NielsenConsumerLLC.AllRightsReserved.
PetStoresgetfewertripsthanMassMerch
Averagenumberofoccasionsperbuyers-CanadaAug2024
MassMerch9PetStores7
Groceries8WarehouseClub4
GeneralMerch4
DollarStores6
Source:NIQOmniShopper,TotalOutlets,TotalShopers,PetFood+PetCare,August2024
26
PetFoodisveryimportantforgroceries
%ofPetFoodinTotalPetCare-CanadaAug2024
MassMerch
PetStores
Groceries
WarehouseClub
GeneralMerch
DollarStores
57%
72%
85%78%63%
59%
Source:NIQOmniShopper,TotalOutlets,TotalShopers,PetFood+PetCare,August2024
Dolla
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