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Chapter05-CorporateSocialResponsibility
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5-
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Copyright©McGraw-HillEducation.Allrightsreserved.NoreproductionordistributionwithoutthepriorwrittenconsentofMcGraw-HillEducation.
IMChapter5:
CorporateSocialResponsibility
Chapter5continuestodeveloptheframeworkintroducedintheopeningchapters.Chapters1-3introducedadecisionmakingmodelandfocusedonindividualsastheeagentsofdecisions.Howshouldanindividualemployee,manager,executivedecidewhattodo.However,werecognizedthatindividualdecisionmakingoccurswithinaninstitutionalcontext,andafullaccountofdecisionmakingmustacknowledgethatfact.BeginninginChapter3,butasthefocusofChapter4weeintroducestudentstocorporatecultureasprovidingthecontextforindividualdecisionmaking,andinwhichgoodorbaddecisionscanbereinforced,conditions,discouraged.WithChapter5,weturntothatcorporateinstitutionitselfastheagentofdecisionmakingandaskwhatresponsibilitiesdobusinesses,andinparticularcorporationshavetothesocietyinwhichtheyoperate?
ChapterObjectives
Afterreadingthischapteryouwillbeableto:
1.Definecorporatesocialresponsibility.
2.Distinguishkeycomponentsofthetermresponsibility.
3.Describeandevaluatetheeconomicmodelofcorporatesocialresponsibility.
4.Describeandevaluatethestakeholdermodelofcorporatesocialresponsibility.
5.Describeandevaluatetheintegrativemodelofcorporatesocialresponsibility.
6.ExplaintheroleofreputationmanagementasmotivationbehindCSR.
7.EvaluatetheclaimsthatCSRis“good”forbusiness.
OPENINGDECISIONPOINT
ThisnewFacebookdecisionpointraisesbroadquestionsabouttheroleofcorporationswithinasociety,andinparticularcorporateresponsibilitytothepoliticalsysteminitshomecountry.
Thephrase“corporatesocialresponsibility”(CSR)isusedinavarietyofways.Forsome,itisessentiallyequivalenttobusinessethics,particularlywhencontrastwiththetraditionalfreemarket,MiltonFriedmanviewwhichassertsthatthereisnoresponsibilityotherthantoincreaseprofits.OthersunderstandCSRtorefertoanarrowviewofcorporatephilanthropy.TheFacebookcasefocusesonCSRinthesenseofresponsibilitiestothesocietyinwhichabusinessoperates.
StartingintheBritishcommonlawtraditionandextendingintomostcontemporarylegalframeworks,corporationshavelongbeengrantedcertainlegalrightsincluding,mostimportantly,therighttoownpropertyandenterintocontracts.WithintheUnitedStates,recentSupremeCourtdecisionssuchasCitizensUnitedandHobbyLobbyappeartoextendthisunderstandingasincludingrightsofpoliticalspeechandreligiousliberty.ThisDecisionPointpicksupfromthatframeworkandasksaboutthewhatdutiesandresponsibilitiesshouldaccompanythoserights?
Thisdecisioncasefocusesonissuesinvolvingthe2016U.S.presidentialelection,butitprovidesanopportunitytoraiseanumberofotherethicalissuesthatpromisetoemergeincomingyears.Topicssuchasprivacy,freespeechandfreedomofexpression,equalopportunityandconsumerautonomyintheageofbigdata,A.I.andsocialmediaallcanbeteasedoutofthiscaseandsetthegroundsforfutureconversationsthatmightariseintheremainingchapters.
Introduction
Thischapteraddresses:thenatureofCorporateSocialResponsibility(CSR)andhowfirmsopttomeetanddemonstratetheirfulfillmentofthisperceivedresponsibility.
WhatResponsibilityDoesBusinessHave?Ataminimum,itisindisputablethatbusinesshasasocialresponsibilitytoobeythelaw.
Economistsmightalsosaythatbusinesshasasocialresponsibilitytoproducethegoodsandservicesthatsocietydemands.
Ifafirmfailstomeetsociety’sinterestsanddemands,itwillsimplyfailandgooutofbusiness.
WecansaythattheprimaryquestionofCSRistheextenttowhichbusinesshassocialresponsibilitiesthatgobeyondproducinggoodsandserviceswithinthelaw.
*ChapterObjective1DiscussedBelow*
CorporateSocialResponsibility:Referstotheresponsibilitiesthatabusinesshastothesocietyinwhichitoperates.
Fromaneconomicperspective,abusinessisaninstitutionthatexiststoproducegoodsandservicesdemandedbysocietyand,byengaginginthisactivity,thebusinesscreatesjobsandwealththatbenefitsocietyfurther.
Thelawhascreatedaformofbusinesscalledcorporations,whichlimitstheliabilityofindividualsfortherisksinvolvedintheseactivities.
*ChapterObjective2DiscussedBelow*
TheeconomicmodelofCSR,holdsthatbusiness’soledutyistofulfilltheeconomicfunctionsbusinessesweredesignedtoserve.
Onthisnarrowview,thesocialresponsibilityofbusinessmanagersissimplythepursuitofprofitwithinthelaw.
Becauseprofitisanindicationthatbusinessisefficientlyandsuccessfullyproducingthegoodsandservicesthatsocietydemands,profitisadirectmeasureofhowwellabusinessfirmismeetingitssociety’sexpectations.
Corporationsareexpectedtoobeythelegalmandatesestablishedbythesociety.
ThiseconomicmodelofCSRdeniesthatbusinesshasanysocialresponsibilitiesbeyondtheeconomicandlegalendsforwhichitwascreated.
Profit-BasedSocialResponsibility:MiltonFriedman’s1970NewYorkTimesarticle“TheSocialResponsibilityofBusinessIstoIncreaseItsProfits”isperhapsbestknownasanargumentforthiseconomicmodel,orprofit-based,socialresponsibilityofbusiness.
Friedmandoesnotignoreethicalresponsibilityinhisanalysis;hesuggeststhatdecisionmakersarefulfillingtheirresponsibilityiftheyfollowtheirfirm’sself-interestinpursuingprofit.
Friedmanexplainsthatacorporateexecutivehasaresponsibilitytoconductbusinessinaccordancewithhis/heremployer’sdesires,whichgenerallywillbetomakeasmuchmoneyaspossiblewhileconformingtothebasicrulesofsociety,boththoseembodiedinlawandthoseembodiedinethicalcustom.
Thiseditionintroducesthephrase“managerialcapitalism”toidentifythisperspective.Thisphraseisdescribedasthetheorythattheprimaryobligationofbusinessmanagersistoservetheinterestsofstockholdersbymaximizingprofits.
Thisviewofcorporatesocialresponsibilityhasitsrootsintheutilitariantraditionandinneoclassicaleconomics.
Asagentsofbusinessowners,thecontentionisthatmanagersdohavesocialresponsibilities–theirprimaryresponsibilityistopursuemaximumprofitsforshareholders.Bypursuingprofits,abusinessmanagerwillallocateresourcestotheirmostefficientuses.
Consumerswhomostvaluearesourcewillbewillingtopaythemostforit;so,profitwillcontinuouslyworktowardtheoptimalsatisfactionofconsumerdemandwhich,inoneinterpretationofutilitarian,isequivalenttomaximizingtheoverallgood.
DebatesconcerningCSRstartwithalternativestothenarrowviewexpressedbyFriedmanandothers.
Asalternativestotheeconomicmodel,wedescribethreemodelsthatprovideahelpfulwaytounderstanddebatessurroundingcorporatesocialresponsibility:theeconomicmodel,thestakeholdermodel,andtheintegrativemodel.
EthicsandSocialResponsibility
*ChapterObjective3DiscussedBelow*
Thewordsresponsibleandresponsibilityareusedinseveraldifferentways
Whenwesaythatabusinessisresponsiblewemightmeanthatitisreliableortrustworthy.
Asecondmeaningofresponsibleinvolvesattributingsomethingasacauseforaneventoraction.
Athirdsenseinvolvesattributingliabilityoraccountabilityforsomeeventoractioncreatingaresponsibilitytomakethingsrightagain.
Forexample,thatabusinessisresponsibleforapollutedriverisnotonlytosaythatthebusinesscausedthepollutionbutthatthebusinessisatfaultforitandshouldbeheldaccountable.
Lawsregardingproductsafetyandliabilityinvolvemanyofthesemeaningsofbeingresponsible.
Whenaconsumerisinjured,forexample,afirstquestionistoaskiftheproductwasresponsiblefortheinjury,inthesenseofhavingcausedtheinjury.
Forexample,severalyearsago,acontroversydevelopedoverthedrugVioxx–someevidencesuggestedthatVioxxwasresponsibleforcausingheartattacksinsomeusers.Thedebatesthatfollowedaddressedtwoquestions:WasVioxxthecauseoftheheartattacks?WasMerckatfault,i.e.,shoulditbeheldlegallyliablefortheheartattacks?
Bothethicsandtortlawinvolvedthequestionofliabilityorfaultforcausingharm.
ItisthesenseofresponsibilityasaccountabilitythatisattheheartofCSR.Corporatesocialresponsibilityreferstothoseactionsforwhichabusinesscanbeheldaccountable.
Wecanthinkofresponsibilitiesasthosethingsthatweought,orshould,doevenifwewouldrathernot.
Responsibilitiesbind,orcompel,orconstrain,orrequireustoactincertainways.
Wecanbeexpectedtoactinordertofulfillourresponsibilities;andwewillbeheldaccountableifwedonot.
Totalkaboutcorporatesocialresponsibilityistobeconcernedwithsociety’sintereststhatshouldrestrictorbindbusiness’behavior.
Socialresponsibilityiswhatabusinessshouldoroughttodoforthesakeofsociety,evenifthiscomeswithaneconomiccost.
Philosophersoftendistinguishthreedifferentlevelsofresponsibilitiesinthissenseonascalefrommoretolessdemandingorbinding:
Themostdemandingresponsibilityistheresponsibilitynottocauseharmtoothers:oftencalleddutyorobligation,obligesusinthestrictestsense.Forexample,abusinessoughtnottosellaproductthatcausesharmtoconsumers,eveniftherewouldbeaprofitindoingso.
Thesecond,lessbinding,responsibilityistopreventharmeveninthosecaseswhereoneisnotthecause.Theseareso-calledgoodSamaritan
Finally,theremightberesponsibilitiestodogood,suchasvolunteeringandcharitablework.
Isthereadutynottocauseharm?
Thestrongestsenseofresponsibilityisthedutynottocauseharm.Evenwhennotexplicitlyprohibitedbylaw,ethicswoulddemandthatwenotcauseavoidableharm.
Ifabusinesscausesharmtosomeoneand,ifthatharmcouldhavebeenavoidedbyexercisingduecareorproperplanning,thenboththelawandethicswouldsaythatbusinessshouldbeheldliableforviolatingitsresponsibilities.
Inpractice,thisethicalrequirementisthetypeofresponsibilityestablishedbytheprecedentsoftortlaw.Whenitisdiscoveredthataproductcausesharm,thenbusinesscanappropriatelybepreventedfrommarketingthatproductandcanbeheldliableforharmscausedbyit.
Forexample:Businessesarerestrictedinmarketingproductsthathavebeenproventocausecancerandotherseriousmedicalharms.
Istherearesponsibilitytopreventharm?
Thereareothercasesinwhichabusinessisnotcausingharm,butcouldeasilypreventharmfromoccurring.
Amoreinclusiveunderstandingofcorporatesocialresponsibilitywouldholdthatbusinesshasaresponsibilitytopreventharm.
Example:Merck’sdrug,Mectizan,preventsriverblindness,adiseaseprevalentintropicalnations–infectingbetween40and100millionpeopleannually.AsingletabletofMectizanadministeredonceayearcanrelievethesymptomsandpreventthediseasefromprogressing.MectizanwouldnotbeaveryprofitabledrugtobringtomarketconsideringthelowdemandandthetargetaudiencebeingamongthepoorestpeoplelivinginthepoorestregionsofAfrica,Asia,CentralAmericaandSouthAmerica.However,in1987,MerckstartedaprogramtoprovideMectizanfreeofcharge,forever.Merck’sactionswereexplainedinpartofitscorporateidentitystatement:“Weareinthebusinessofpreservingandimprovinghumanlife.”
Clearly,Merckwasnotresponsibleforcausingriverblindness,thus,accordingtothestandardofCSR,theyhadnosocialresponsibility,buttheirexecutivessawthisissuedifferently.Theyfeltthattheydidhaveasocialresponsibilitytopreventadiseaseeasilycontrolledbytheirpatenteddrug.
Istherearesponsibilitytodogood?
Thethird,andperhapsmostwide-ranging,standardofCSRwouldholdthatbusinesshasasocialresponsibilitytodogoodthingsandtomakesocietyabetterplace.
Corporatephilanthropywouldbethemostobviouscaseinwhichbusinesstakesonaresponsibilitytodogood.
Corporategivingprogramstosupportcommunityprojectsinthearts,education,andcultureareclearexamples.Somecorporationshaveacharitablefoundationorofficethatdealswithsuchphilanthropicprograms.
*Reference:“RealityCheck–CorporatePhilanthropy:HowMuchDoCorporationsGive?”*
Manyofthedebatessurroundingcorporatesocialresponsibilityinvolvethequestionofwhetherbusinessreallyhasaresponsibilitytosupportthesevaluablecauses.
Somearguethat,likeallcasesofcharity,thisissomethingthatdeservespraiseandadmiration;butitisnotsomethingthateverybusinessoughttodo.
Othersarguethatbusinessdoeshaveanobligationtosupportgoodcausesandto“giveback”tothecommunity,asasenseofgratitudeandthankfulness–somethinglessbindingthanalegalorcontractualobligation,butmorethanasimpleactofcharity.
*Reference:“Figure5.1–ModelsofCorporateSocialResponsibility”*
ThemodelsofCSRintroducedinFigure5.1arerevisedfromtheearliereditionofthistext.Forthesakeofsimplicity,wenowdistinguishonlyTHREEmodels:the“EconomicModel”whichcorrespondstotheFriedman,free-market,“dominantmodel”discussedpreviously,the“Stakeholdermodel”whichreplacestheformer“socialwebmodel”andnowmoreexplicitlyfocusesonstakeholdertheory,andthe“Integrativemodel,”whichhasbeenre-workedtoemphasizebenefitcorporations.
*ChapterObjective4DiscussedBelow*
*Reference:Realitycheck–Profits:Pursue,Increase,orMaximize?
ThisRealityCheckwasrecentlyaddedtothetext.Thereisambiguityinmanydiscussionsconcerningthefinancialresponsibilityofmanagement.OneneedonlylookintheclassicarticlebyFriedman,inwhichhearguesthattheresponsibilityofmanagementisto(1)increaseprofits,andto(2)makeasmuchmoneyaspossible.Theambiguityandconfusioniscompoundedwhenoneaddsthetimerange:overwhatperiodoftime?ThisRealitycheckshouldhelpstudentsmoredeeplyanalyzetheapparenttensionbetweenfinancialandsocialgoals.
*Reference:“RealityCheck–PuttingYourMoneyWhereYourMouthIs?”*
Perusetheprogramatalocalartgallerymuseumtheaterschooleventandyouwilllikelyseealistoflocalbusinessesasdonorsorsponsorswhohavecontributedtotheevent.Thesocialcontributionisasmuchaninvestmentasitisacontributionsincethebusinessgetsrecognitionandadvertisingintheprogram.
Therearealsocasesinwhichbusinesscontributestosocialcauseswithoutseekinganyreputationalbenefits.
Somefirmscontributetocharityanonymously.
Somesupportcausesthathavelittleornobusinessorfinancialpayoffasamatterofgivingbacktotheircommunities.
Onemaycontendthatcorporatesupportforthesesocialcausesisdoneimplybecauseitisthegoodandrightthingtodo.
Otherswouldsuggestthatthebusinesshasconcludedthatthesocietyinwhichthefirmdoesbusinessisastrongerorbetteroneifthisparticularactivityexists.
SituationswhereabusinesssupportsasocialcauseforthepurposeofreceivingabusinessbenefitinreturnarenotmuchdifferentfromtheeconomicviewofCSR.
Inthesecases,abusinessmanagerexercisesmanagerialdiscretioninjudgingthesocialcontributionwillhaveeconomicbenefits.
Thereisagreatdealofoverlapbetweendecisionmakerswhoengageinthephilanthropicmodelforreputationalreasonsandthosewhofollowtheeconomicviewofbusiness’socialresponsibilities.
Thephilanthropicmodelinwhichbusinesssupportforasocialcauseisdonesimplybecauseitistherightthingtododiffersfromthereputationalversiononlyintermsoftheunderlyingmotivation.
Inonecase,thesocialgoodisdoneasameanstoeconomicends.
Intheothercase,thesocialgoodisdoneasanendinitself.
Fromtheperspectiveoftheeconomicmodel,onlyphilanthropydoneforreputationalreasonsandfinancialendsisethicallyresponsible.
Fromtheperspectiveofthephilanthropicmodel,philanthropydoneforfinancialreasonsisnotfullyethicalandnottrulyanactofsocialresponsibility.
*ChapterObjective5DiscussedBelow*
StakeholderModelofCSR
ThestakeholdermodelofCSRcontainsavarietyofperspectiveswhichallshareincommontheviewthatbusinessexistswithinawebofsocialrelationships.
Viewsbusinessasacitizenofthesocietyinwhichitoperatesand,likeallmembersofasociety,businessmustconformtothenormalethicaldutiesandobligationsthatweallface.
Whileproducinggoodsandservicesandcreatingwealthandprofitsareamongbusiness’responsibilities,theydonottrumpotherethicalresponsibilitiesthatequallybindallmembersofasociety.
PhilosopherNormanBowiehasdefendedoneversionofCSRthatwouldfallwithinthissocialwebmodel.
Bowiearguesthatbeyondtheeconomicview’sdutytoobeythelawbusinesshasanequallyimportantethicaldutytorespecthumanrights.
Respectinghumanrightsisthe“moralminimum”thatweexpectofeverypersonwhethertheyareactingasindividualsorwithincorporateinstitutions.
Bowieidentifieshisapproachasa“Kantian”theoryofbusinessethics.Hebeginswiththedistinctionbetweentheethicalimperativestocausenoharmtopreventharmandtodogood.
Peoplehaveastrongethicaldutytocausenoharm,andonlyaprimafaciedutytopreventharmortodogood.
Theobligationtocausenoharm,inBowie’sview,overridesotherethicalconsiderations.
Bowieacceptstheeconomicviewthatmanagersaretheagentsofstockholder-ownersandthustheyalsohaveadutytofurthertheinterestsofstockholders.
AccordingtoBowie,aslongasmanagerscomplywiththe“moralminimum”andcausenoharm,theyhavearesponsibilitytomaximizeprofits.
Bowiewouldarguethatbusinesshasasocialresponsibilitytorespecttherightsofitsemployees,evenwhennotspecifiedorrequiredbylaw.
Butthecontractualdutythatmanagershavetostockholder-ownersover-ridestheresponsibilitytopreventharmortodo(philanthropic)good.
StakeholderTheory
StakeholderTheoryisperhapsthemostinfluentialversionofCSRthatwouldfallwithinthesocialwebmodel.
Stakeholdertheorybeginswiththerecognitionthateverybusinessdecisionaffectsawidevarietyofpeoplebenefitingsomeandimposingcostsonothers.
Businessdecisionsproducefar-rangingconsequencestoawidevarietyofpeople.Everydecisioninvolvestheimpositionofcosts,inthesensethateverydecisioninvolvesopportunitiesforgone,choicesgivenup.
Stakeholdertheoryrecognizesthateverybusinessdecisionimposescostsonsomeoneandmandatesthatthosecostsbeacknowledged.
Anytheoryofcorporatesocialresponsibilitymustthenexplainanddefendanswerstothequestions:forwhosebenefitandatwhosecostsshouldthebusinessbemanaged?
Theeconomicmodelarguesthatthefirmshouldbemanagedforthesolebenefitofstockholders.Thisviewisjustifiedbytheappealtotherightsofowners,thefiduciarydutyofmanagers,andthesocialbenefitsthatfollowfromthisarrangement.
Stakeholdertheoryarguesonfactual,legal,economic,andethicalgroundsthattheeconomicmodelisaninadequateunderstandingofbusiness.
R.EdwardFreemanhasofferedadefenseofthestakeholdermodelinhisessay,“ManagingforStakeholders.”Hedescribesbothanarrowandawiderunderstandingoftheconceptofa“stakeholder.”
Inanarrowsense,astakeholderincludesanyonewhoisvitaltothesurvivalandsuccessofthecorporation.
Morewidely,astakeholdercouldbe“agrouporindividualwhocanaffectorbeaffectedbythecorporation.”
Asadescriptiveaccountofbusinesstheclassicalstakeholdermodelignoresoveracenturyoflegalprecedentarisingfrombothcaselawandlegislativeenactments.
Asamatteroflaw,itissimplyfalsetoclaimthatmanagementcanignoredutiestoeveryonebutstockholders.
Corporatemanagementmustlimittheirfiduciarydutytostockholdersinthenameoftherightsandinterestsofvariousconstituenciesaffectedbycorporatedecisions.
Factual,economicconsiderationsalsodiminishtheplausibilityoftheeconomicmodel.Thewidevarietyofmarketfailuresineconomicsshowthatevenwhenmanagerspursueprofits,therearenoguaranteesthattheywillservetheinterestsofeitherstockholdersorthepublic.
Theeconomicmodelappealstotwofundamentalethicalnormsforitsjustification:1)utilitarianconsiderationsofsocialwell-being;2)individualrights.
Thestakeholdertheoryrequiresmanagementtobalancetheethicalinterestsofallaffectedparties,muchlikeutilitarianismrequiresmanagementtoconsidertheconsequencesofitsdecisionsforthewell-beingofallaffectedgroups.
Accordingtotherights-basedethicalframework,theoverridingmoralimperativeistotreatallasendsandneverasmeansonly.
Thestakeholdertheoryarguesthatawider“stakeholder”theoryofcorporatesocialresponsibilityisprovenethicallysuperior.
Freemanarguesthatthe“stakeholder”theorydoesnotgiveprimacytoonestakeholdergroupoveranother,althoughtherewillbetimeswhenonegroupwillbenefitattheexpenseofothers.
Firmsexistinawebofrelationshipswithmanystakeholdersandtheserelationshipscancreateavarietyofresponsibilities.Itmaynotbepossibletosatisfytheneedsofeachandeverystakeholderinasituation,thereforesocialresponsibilitywouldrequiredecisionstoprioritizecompetingandconflictingresponsibilities.
RealityCheck:WhatIsthePurposeofaCorporationAccordingtoLeadingCorporateCEOs?
InAugust2019,theBusinessRoundtable,anorganizationcomprisedofCEOsofmanyoftheworld’slargestcorporations,issuedastatementonthepurposeofacorporation.Thisstatementassertsasa“fundamental”principlethatthepurposeofacorporationistoserveallstakeholders.Forover20years,theBusinessRoundtablehadendorsedtheprincipleofshareholderprimacyasthefundamentalcorporatepurpose.Shareholderprimacy,ofcourse,isanotherwayofexpressingtheperspectivethatthischapteridentifiesastheeconomicmodelofCSR,ormanagerialcapitalism.AsofFebruary2020,theCEOsofmorethan160oftheworld’slargestcorporationshavesignedontothisstatement.FurtherinformationandupdatescaneasilybyfoundontheBusinessRoundtablewebsite.
IntegrativeModelofCSR
MuchofCSRliteratureassumesatensionbetweenthepursuitofprofitandsocialresponsibility.But,therehavealwaysbeenorganizationsthatturnthistensionaroundandpursuesocialendsastheverycoreoftheirmission.
Thereisgrowingrecognitionthatsomefor-profitorganizationshavesocialgoalsasacentralpartofthestrategicmissionoftheorganization.
Intwoareasinparticular,socialentrepreneurshipandsustainability,wefindfor-profitfirmsthatdonotassumeatensionbetweenprofitandsocialresponsibility.
TheGrameenBankisoneexampleofthegrowingmovementofsocialentrepreneurship.
Firmsthatmakeenvironmentalsustainabilityascentraltotheirmission,suchasInterfaceCorporation,areanexampleofsustainability.
*Reference:“RealityCheck–“BenefitCorporations”*ThetopicofBenefitcorporations,or“B-Corps,”wasthefocusoftheopeningdecisionscenarioofthepreviousedition.WemovedthattopicintothechapterasarealitycheckcaseoftheintegrativemodelofCSR.
Becausethesefirmsbringsocialgoalsintothecoreoftheirbusinessmodelandfullyintegrateeconomicandsocialgoals,werefertothisastheintegrativemodelofCSR.
EvendefendersofthenarroweconomicmodelofCSR,suchasMiltonFriedman,wouldagreethatownersofafirmarefreetomakethepursuitofsocialgoalsapartoftheirbusinessmodel.Theywouldjustdisagreethatthesesocialgoalsshouldbepartofeverybusiness’smission.
ForacleararticulationofargumentssurroundingeachoftheCSRmodels,seethearticle“RethinkingtheSocialResponsibilityofBusiness,”reprintedattheendofthischapter.
Socialentrepreneursdemonstratethatprofitisnotincompatiblewithdoinggood,andthereforethatonecandogoodprofitably.
*Reference:“RealityCheck–FairnessinaCupofCoffee:ExampleoftheIntegrativeModel”*
However,therearesomewhowouldarguethattheethicalresponsibilitiesassociatedwithsustainabilityarerelevanttoeverybusinessconcern.
SustainabilityoffersamodelofCSRthatsuggeststhatethicalgoalsshouldbeattheheartofeverycorporatemission.
TheImplicationsofSustainabilityintheIntegrativeModelofCSR:AsatopicwithinCSR,sustainabilityholdsthatafirm’sfinancialgoalsmustbebalancedagainstandperhapsevenoverriddenbyenvironmentalconsiderations.
Defendersofthisapproachpointoutthatalleconomicactivityexistswithinabiospherethatsupportsalllife.
Theyarguethatthepresentmodelofeconomics,andespeciallythemacroeconomicgoalofeconomicgrowth,isalreadyrunningupagainstthelimitsofthebiosphere’scapacitytosustainlife.
Fundamentalhumanneedsforgoodssuchascleanair,water,nutritiousfood,andamoderateclimatearethreatenedbythepresentdominantmodelofeconomicactivity.
Fromthisperspectivethesuccessofabusinessmustbejudgednotonlyagainstthefinancialbottomlineofprofitabilitybutalsoagainsttheecologicalandsocialbottomslinesofsustainability.
Afirmthatisfinanciallyprofitable,butthatusesresourcesatunsustainableratesandthatcreateswastesatratesthatexceedtheEarth’scapacitytoabsorbthemisabusinessorindustrythatisfailingitsfundamentalsocialresponsibility.
Afirmthatisenvironmentallyunsustainableisalsoafirmthatisfinanciallyunsustainableinthelong-term.
Abusinessmodelthatignoresthebiophysicalandecologicalcontextofitsactivitiesisabusinessmodeldoomedtofailure.
*Reference:“RealityCheck–WillSustainabilityReportsReplacetheAnnualFinancialReports?”*
*TeachingNote:Engagestudentsinadiscussionaboutwhetherornottheywoulduseacompany’ssustainabilityreporttoevaluateacompan
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