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PAGEPAGE1国家开放大学本科《管理英语4》一平台在线形考单元自测1至8试题及答案说明:资料整理于2024年9月10日;适用于国家开放大学本科学员一平台在线形考考试。单元自测1试题及答案说明:本单元测试中共有6道随机题,其中有5道选择题和1道完形填空题。第一大题:选择填空(每题10分,共5题)备注:本大题从下列带★题库中随机抽取其中5个小题,每个10分,共50分!★Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?●______C.I’dloveto,butI’mbusythisweek★Ithinkthingshavebeenabitdifficultforusinthelastcoupleofmonths.●______.We’vebeenworkinghard,butstillgettingbehind.A.You’reright★Isitpossibleforyoutoworkouttheplantonight?●______B.Ithinkso.★Thisprojectistoobigformetofinishontime.●_____C.I’llgiveyouahand★Wecouldletsomeofthestaffworkfromhome._______?●That’sagoodidea.B.Whatdoyouthinkofit★______CEOsspendplanning,themoreprofitabletheircompaniesare.A.Themoretime★______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.A.Dueto★______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.C.Notonlydo★AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere_________tobepromotedintomanagementjobs.A.morelikely★Eventhebestcontinuallyseekwaysto_________theirskills.C.sharpen★Itisthroughenthusiasmandquietintensity___________wetransformcreativityandvisionintothetechnologies.A.that★Supervisorsshould___________theiremployeesintwo-waycommunicationsothatunderstandingtakesplace.B.engage★ThedemandsandrequirementsplacedontheCEOofSonyaredifferentfrom_________onthemanagerofyourlocalWendy’srestaurant.B.those★TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions_________employthebestpossibleworkers.C.onhowto★Theresponsibilitiesinhandbook_________thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.B.indicate第二大题:完形填空(阅读理解、翻译、听力理解、完形填空等)(共50分)备注:本大题从下列带★题库中随机抽取其中1个题型的试题,共50分!★听力理解:听录音,选择最佳答案(共50分)。请听录音:UNIT1TL.MP3操作提示:通过下拉选项框,选择答案。1.WhatkindofroleisMelindatakingonforherjob?C.Projectcoordinator.2.HowlongwillMelindabetrainedforhernewrole?B.Halfamonth.3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?A.Onceamonth.4.WhatkindofcontractcanMelindasignwithoutsidecontractors?B.Standardtemporary-workercontract.5.WhichonedoesNOTbelongtoMelinda’sresponsibilities?A.Formulatetheindustrystandardofpayment.★阅读理解:根据文章内容,判断正误(共50分)。WhoKilledNokia?Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:(1)thatNokiawastechnicallyinferiortoApple;(2)thatthecompanywascomplacentand;(3)thatitsleadersdidn’tseethedisruptiveiPhonecoming.Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany’smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple’sgame.Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany’stopmanagershadaterrifyingreputation.SomemembersofNokia’sboardandtopmanagementweredescribedasextremelytemperamentalandtheyregularlyshoutedatpeopleatthetopoftheirlungs.Itwasverydifficulttotellthemthingstheydidn’twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers’goals.Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthatyoucangetresourcesbypromisingsomethingearlier,orpromisingalot.It’ssaleswork.Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia’stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.操作提示:正确选T,错误选F。1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.[答案]F2.Nokia’smiddlemanagerswerefranktotellthetruth,butthetoponesdidn’tlistentothem.[答案]F3.Nokia’stopmanagersweretoomoodytohearanythinggoodbutharsh.[答案]T4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.[答案]F5.Nokia’stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.[答案]T单元自测2试题及答案说明:本单元测试中共有6道随机题,其中有5道选择题和1道完形填空题。第一大题:选择填空(每题10分,共5题)备注:本大题从下列带★题库中随机抽取其中5个小题,每个10分,共50分!★_______identifytheproblemsthathavebeenoccurring?●Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.C.Areyouableto★Howcanyouexplainthelatestsituation?●_________,Iknowitisallmyfault.A.Sorry★Howdidyourmeetinggoyesterday?●_________actually,itwasreallyfrustrating.A.Notsogood★Ifyoucan’tsaywhatyou’vecometosayatthemeeting,what’sthepoint?●_________,butIthinkyoumightneedtochangeyourapproachsomewhat.B.Icanseethat★Willyougoonapicnicwithustomorrow?●_________B.Sorry,IhaveanappointmentwithDr.Brown★Creativity,especially__________whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.
A.that★Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorableterms______colleaguesandcustomerscangraspandactupon.B.that★EverytimeItriedtosaysomething,hewould_________tosomethingelse.C.moveover★He’sleftnow,butproductivityhasn’t_________thatmuch.C.pickedup★Ithinktheprimary_________factoristhere’sbeensomuchabsencelately.A.contributing★Ifdemandisrisingbutthefirm_________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.C.issuffering★Intoday’senvironment,_________peopleareoftenburnedout,it’simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.A.where★Whatyouneedtodoistokeepthingsshortandsweet,justthe_________.C.highlights★WhenthemessagefinallyreachedtheCommandCenter,it_________mutatedtobecome-Sendthreeandfour-pence,we’regoingtoadance.B.had★Whowas_________themeeting?A.chairing第二大题:完形填空(阅读理解、翻译、听力理解、完形填空等)(共50分)备注:本大题从下列带★题库中随机抽取其中1个题型的试题,共50分!★完型填空(共50分)操作提示:通过下拉选项框选择正确的词汇。WhatWeHaveHere:AFailuretoCommunicateItisthe{weirder;weirdest;weird}thing.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect-andstay{connecting;connected;toconnect}-withanyone.Shouldyou{shoot;mail;give}offanemail?Tapoutatext?PostaprivatemessageonFacebook?WriteontheirFacebookwall?Skype,poke,pingorconjurethemuponadigitaltincanphone?Andonceyoureachsomeone,youwonder:Ishepayingattention?Howdoyouknow?Evenwiththetechno-easeof{uncountable;countable;countless}communicationdevices,conversationscanstillbetroublesome.Questionsareaskedandanswered{out;away;within}oforder.Instructionsanddirectionsgohalf-read.Meetingsarebotched.Feelingsarehurt.(1)B.weirdest(2)B.connected(3)A.shoot(4)C.countless(5)A.out★阅读理解:根据文章内容,判断正误(共50分)。HabitsofHighlyEffectiveCommunicatorsIt’snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon’tcommunicateinaclear,credibleandauthenticway?Hereare5essentialcommunicationpracticesofeffectiveleaders:1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership-yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon’talignwithyourwords,youarestoringuptroubleforthefuture.2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.3.Findyourownvoice.Uselanguagethat’sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon’tbecomeoverlyfixatedoneloquenceforeloquence’ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don’thidebehindacomputerandonlyinteractwithpeopleelectronically-seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday’senvironment,wherepeopleareoftenburnedout,it’simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou’reengagedandthatyoucareaboutthemandtheirwork.5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon’talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.操作提示:正确选T,错误选F。1.Communicationandleadershipdon’talwaysgohandinhand.[答案]F2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader’sintention.[答案]F3.Usingtechnicaljargonmakesaleaderconvincing.[答案]F4.Communicatingsincerelyisalwaysthebest.[答案]T5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.[答案]T★阅读理解:根据文章内容,完成选择题(共50分)。CommunicationFailureThemeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome-“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.操作提示:通过题目后的下拉选项框选择正确答案。1.Confirmingreceptionofthesentmessagesmeans________.C.themessagesarecorrectlyunderstoodbyrightreceivers2.InthefamousBritishArmyCommanderstory,whichstepprobablydidNOTgowronginthecommunicationchain?A.Conceiving.3.WhatisChinesewhispers?C.Chinesepeoplewhodon’tnormallytalkveryloudly.4.AllocativefailuredoesNOThappenwhen________.A.therightinformationgoestotherightplace5.Accordingtothepassage,whichofthefollowingcasesdoesNOTbelongtohumanfailure?C.Increasingcustomercomplaints.单元自测3试题及答案说明:本单元测试中共有6道随机题,其中有5道选择题和1道完形填空题。第一大题:选择填空(每题10分,共5题)备注:本大题从下列带★题库中随机抽取其中5个小题,每个10分,共50分!★_________●I’dliketohavethisfilmdeveloped.B.MayIhelpyou?★CouldIborrowyouriPadforafewhours?●_________B.Sure,hereyouare.Enjoyyourtime.★IamsorryforwhatIhavesaidtoyou.●________C.Don’tthinkanymoreaboutit.★Whatareyourteammateslike?●_________A.Theyareallwarmheartedandhelpful.★WillyouhelpmearrangeameetingwithMr.Brown,please?●________C.SorryIcan’t.Ihavetofinishmyprojectrightnow.★Howdoyougetyourmembersto_________asateam?C.pulltogether★IbelievethatIhavealottocontribute_________ateamenvironment,andamcomfortableinbothleadershipandplayerroles.A.to★Ihavebeenveryluckytohavehad_________managersduringmycareersofar.A.terrific★Iliketothink_______.Iamalwaystheonefindingnewwaystoasituationorchallenge.C.outsideofthebox★IfItakethetimetotalkwithmymanageratthebeginningofaproject,we_________offtoagreatstartonthesamepage.A.canget★Inhighschool,Iamequallycomfortable_________asamemberofateamandindependently.B.working★Regularandconcretefeedbackisimportant_________whoisnotperforminguptoherpotential.B.whendealingwithaworker★Teammembersare_________asuniquepeoplewithirreplaceableexperiences,pointsofview,andknowledgetocontribute.B.viewed★Themajorityoftheseteamchallenges_________anywhere.C.canbedelivered★Theteamcreatesanenvironment________peoplearecomfortableincommunicating,advocatingpositions,andtakingaction.C.inwhich第二大题:完形填空(阅读理解、翻译、听力理解、完形填空等)(共50分)备注:本大题从下列带★题库中随机抽取其中1个题型的试题,共50分!★阅读理解:根据文章内容,完成选择题(共50分)。ATeamworkGameAteamofabout35employeeshadcometogetherforateambuildingevent.Theywereayoung,brightandenthusiasticteam.However,oneoftheirchiefproblemswasthefactthattheywouldn’tshareinformationorsolutionswitheachother,andtheteamleaderthoughttheyweretoofocusedonthemselvesandnotontheteam.Asaresult,shebroughtthemallintothecafeteria.Allofthetablesandchairshadbeenstoredaway,andfundecorationsandhundredsofdifferentcoloredballoonshadbeenplacedaroundtheroom.Inthecenteroftheroomwasabigboxofballoonsthathadn’tbeenblownupyet.Theteamleaderinstructedeverybodytopickaballoon,blowitup,andwritetheirnameonit,buttheyhadtobecarefulnottobursttheballoon.Althoughtheyweregivenasecondchanceiftheirfirstballoonpopped,theywereoutofthegamethesecondtimeround.Intheend,about30teammemberswrotetheirnameswithouttheirballoonspopping.Theywerethenaskedtoleavetheroomand,afterfiveminutes,theteamleaderbroughtthembackinandaskedthemtofindtheballoonwiththeirnameonitamongstthehundredsofotherballoonsintheroom.After15minutesofsearching,noonehadfoundtheirballoon,andtheteamweretoldthattheywerethengoingtomoveontothethirdroundoftheactivity.Inthisround,eachteammemberwasinstructedtofindanyballoonwithanameonitandthengivethatballoontothepersonwhosenamewasonit.Withintwominutes,everybodyhadtheirownballoon.Theteamleadersummarizedtheactivitythus:“Wearemuchmoreefficientwhenwearewillingtosharewitheachotherandmuchbetteratproblemsolvingwhenweareworkingtogether,notindividually.”Sometimes,membersofteamscreateobstaclesbyfocusingsolelyontheirownpursuitsandgoals.Everymemberoftheteamshouldaskthemselvesonaregularbasiswhattheyaredoingandwhattheycandofortheteam.操作提示:通过题目后的下拉选项框选择正确答案。1.Thisteambuildingeventwasaimedat_______.B.makingtheteammembersknowhowtoshareinformationorsolutionsandcooperatewitheachother2.Thiseventwasheldin_______.A.aself-servicerestaurant3.Abouthowmanyteammemberswereoutofthesecondroundoftheactivity?C.5.4.Whichstatementbelowiscorrect?C.Inthethirdround,everybodyhadtheirownballoonwithhelpfromotherswithin2minutes.5.Whatwastheeventgoingtoteachtheseemployees?A.Sharingandcooperatingwithotherteammembersismoreefficientwhentheyareworkingtogether.★阅读理解:根据文章内容,判断正误(共50分)。TipsforTeamBuildingWhenyouthinkofteambuilding,doyouimmediatelypictureyourgroupoffataresortplayinggamesorhangingfromropes?Traditionally,manyorganizationsapproachteambuildinginthiswaybut,then,theywonderwhythatwonderfulsenseofteamworkthathadbeendisplayedattheretreatortheseminarfailstoimpactlongtermbeliefsandactionsbackatwork.I’mnotaversetoretreats,planningsessions,seminarsandteambuildingactivities-infactIleadthem-buttheyhavetoformpartofamuchlargerteamworkeffort.Youwillnotbuildteamworkbyretreatingasagroupforacoupleofdayseachyear,insteadyouneedtothinkofteambuildingassomethingyoudoeverysingleday.Formteamstosolverealworkissuesandtoimproverealworkprocesses.Providetraininginsystematicmethodssotheteamexpendsitsenergyontheproject,notontryingtoworkouthowtoworktogetherasateamtoapproachtheproblem.Holddepartmentmeetingstoreviewprojectsandprogress,toobtainbroadinput,andtocoordinatesharedworkprocesses.Ifthereisfrictionbetweenteammembers,examinetheworkprocessestheymutuallyown-theproblemisnotusuallytheirpersonalities;instead,itisoftenthefactthattheteammembershaven’tagreedonhowtheywilldeliveraproductorservice,orthestepsrequiredtogetsomethingdone.Buildfunandsharedoccasionsintotheorganization’sagenda-holdpotlucklunches,taketheteamtoasportingevent,sponsordinnersatalocalrestaurant,gohikingorgotoanamusementpark.Holdamonthlycompanymeeting,sponsorsportsteamsandencouragecheeringteamfans.Useicebreakersandteamworkexercisesatmeetings-thesehelpteammembersgettoknoweachother,sharedetailsabouteachotherslives,andhavealaughtogether.Celebrateteamsuccessespublicly.Therearemanywaysyoucoulddothis,forinstancebybuyingeveryonethesameT-shirtorhat,puttingteammembernamesinadrawforcompanymerchandiseandgiftcertificates.Theonlythinglimitingyouisyourimagination.Ifyoudothetypesofteamworkbuildinglistedabove,you’llbeamazedattheprogressyouwillmakeincreatingateamworkculture,aculturethatenablesindividualstocontributemorethantheyeverthoughtpossible-together.操作提示:正确选T,错误选F。1.Teambuildingeventistraditionallyrelatedtoplayinggamesatresort.[答案]T2.Theauthorclaimsthatplayinggamestogetherisasimportantasformteamstosolverealworkissuesandtoimproverealworkprocessesforteambuilding.[答案]F3.Retreatinthefirstparagraphmeanswithdrawaloftroopsafteradefeat.[答案]F4.Icebreakingmotivatesteammemberscompetewitheachother.[答案]F5.Agoodteamworkcultureenablesindividualsmakemoreeffortstogether.[答案]T单元自测4试题及答案说明:本单元测试中共有6道随机题,其中有5道选择题和1道完形填空题。第一大题:选择填空(每题10分,共5题)备注:本大题从下列带★题库中随机抽取其中5个小题,每个10分,共50分!★________●Youmightaswellwriteathanks-note.C.Couldyousuggestsomewaysoftherewards?★CanIgetyouacoupleoftea?●________A.That’sveryniceofyou★DoyoumindifIusevoucherstospendinarestaurant?●________B.Notatall.Goahead.★Wow!Thisisafantasticproject!I’veneverknownyou’resocreative.●__C.Thanksforyourcompliments.★You’dbetternotpushyourselftoohard.Youcanasktheteamandlisten.●_______A.Youareright.★__________clearlycommunicatewithandactivelylistentoemployeesisessentialtoimprovetheirperformance.C.Beingableto★__________thejob,employersdon’twanttohirepeoplewhoaredifficulttogetalongwith.C.Regardlessof★Alltheteammemberstriedtheirbest.Welostthegame,_________.A.however★Anappreciatedgiftandthegestureofprovidingitwill_________yourcoworker’sday.B.lightup★Companiesare_________interestedinyoursoftskills_________theyareinyourhardskills.B.as…as…★Fifty-fivepercentoftherespondentssaidthatpraiseandattentionfromtheirsupervisorwouldmakethemfeel_________thecompanycaredaboutthemandtheirwell-being.A.asif★Ithinkabigpartofitis_________weknowhowtohavefunonthejob.A.that★Learningnewthingshasalwaysbeenagreat_________forme.A.motivator★Self-esteemneedsmightincludethe_________fromaworkplace.A.rewards★Theleader_________atcreatingopportunitiestoproviderewards,recognitionandthankstohisorherstaff.C.excels第二大题:完形填空(阅读理解、翻译、听力理解、完形填空等)(共50分)备注:本大题从下列带★题库中随机抽取其中1个题型的试题,共50分!★听力理解:听录音,判断正误(共50分)。请听录音:UNIT4TL.MP3操作提示:正确选T,错误选F。1.Humanresourcessupportedtheproposalofgivingthebusinessintelligenceapayincentiveeverythreemonthsatthebeginning.[答案]F2.BradfromhumanresourcessupportsScott’sidea.[答案]T3.CarlottaisthemanagerofHRD.[答案]F4.Menandwomeninthebusinessintelligenceteamwhohavebeenselectedtogettheprizewillreceivethesamerewardingthings.[答案]F5.Theprize-winnercannotchoosetheprizethatcostsmorethan$500.7.Theprize-winnercanonlyhavematerialawardsandnodayoff.[答案]T★阅读理解:根据文章内容,判断正误(共50分)。TheRightWaytoMotivateEmployeesIt’simportantforaCEOtobepassionateandenthusiastic,butthere’salineofprofessionalismthatmustalwaysbemaintained.AccordingtoareportfromthetechnologywebsiteVentureBeat,PayPalCEODavidMarcuswroteacriticallettertohisemployeesblamingthemfornotusingPayPalproductsandencouragingthemtoleaveiftheydidn’thavethepassiontousetheproductstheyworkfor.Accordingtothewebsite,partoftheleakedletterreads:It’sbeenbroughttomyattentionthatwhentestingpayingwithmobileatCafe17lastweek,someofyourefusedtoinstallthePayPalapp,andothersdidn’tevenremembertheirPayPalpasswords.That’sunacceptabletome,andtherestofmyteam,everyoneatPayPalshoulduseourproductswhereavailable.That’stheonlywaywecanmakethembetter,andbetter.Inclosing,ifyouareoneofthefolkswhorefusedtoinstallthePayPalapporifyoucan’trememberyourPayPalpassword,doyourselfafavor,goandfindsomethingthatwillconnectwithyourheartandmindelsewhere.Whilenotobviousatfirst,theletterrevealsaproblemofmoraleandcultureatPayPal.Asanexecutive,youcertainlywantyouremployeestouseandpromoteyourproducts.However,whenfacedwithasituationwherestaffisn’tembracingwhattheymake,youneedtoinvestigatetherootoftheproblem-notthreaten.Whenfacedwithinternalproblems,goodexecutivesstartbyaskingwhy.Theyreachouttotheirexecutiveteamfirstandthentotheentirestafftofindtherootofaproblemandhowtofixit.Sendingoutaone-sidednoteabouttheproblemisnotleading,it’sretreating.Leadershipstartsbylistening.Goodexecutivesneedtogetoutamongthestaffandaskquestionsandlistenwithoutjudgmentorreaction.ThefactthatcompanyemployeesarenotembracingandusingitsproductsisafailureofleadershipthatMarcusneedstoaddressbyself-reflection.Attheendoftheday,ifhisemployeeshavetobeforcedtousetheapp,howcanheexpectconsumerstowanttowillinglypaytouseit?Marcusshouldhavefocusedonthreequestions:Whyareyounotusingtheapp?Whatisitthatwecandotoensureyouuseourapp?Whatdoyouneedfromme?操作提示:正确选T,错误选F。1.ACEOonlyneedstobepassionateandenthusiastic.[答案]F2.ItisnotprofessionalthatPayPalCEOblameshisemployeesnottousePayPalorforgetPayPalpasswords.[答案]T3.Aone-sidednotereferstotherootofPayPal’sproblem.[答案]F4.Whenfacedwithinternalproblems,goodexecutivesfindtherootofaproblemintheirexecutiveteamfirst.[答案]T5.Goodexecutivesneedtogivefeedbackimmediatelywhentheyarelisteningtothestaff.[答案]F★阅读理解:根据文章内容,完成选择题(共50分)。HowGoogleContinuestoKeepEmployeesHappyWorkingforGoogleisadreamofmany,notjustbecauseofwhatthiscompanyhasachievedinthelast15years,butbecauseofitsenviableworkculture.Withabout37,000employeesin40countries,youmightwonderhowGooglemaintainsamotivatingworkexperiencethroughoutitsentirecompany.WorkingforGooglecomeswithperksthatmostotherorganizationscan’tprovide-bowlingalleys,freehaircuts,gymmemberships,andshuttlestoandfromwork.Thecompany’ssecrettosuccessisputtingthesameamountoftimeandeffortintokeepingemployeeshappyasitdoesintoinnovatingproducts.Backwhenthecompanywasjustastart-up,co-foundersLarryPageandSergeyBrinhadthegoalofmakingGoogleaplacethemosttalentedpeoplewantedtoworkat.Theirideawassimple:creatingaworkculturethatkeepsemployeeshappywillmotivatethemtodotheirbestandwillkeepthemloyaltothecompany.It’slessabouttheaspirationtobeNo.1intheworld,andmorethatwewantouremployeesandfutureonestoloveithere,becausethat’swhat’sgoingtomakeussuccessful,saidKarenMay,theVicePresidentofpeopledevelopmentatGoogle.Googlealsomakesitsemployeeswanttoworkbecausemanagersprovidetasksthatareinspiringandchallenging.EveryemployeeatGooglehastheopportunitytospend20%ofhisorherworkingtimeonaprojecttheychoose.Thisfreedomtakesemployeesoutoftheirroutineandawayfromthemu
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