英语阅读(二)自考题-1

英语阅读（二）自考题-1

（总分：100.00,做题时间：90分钟）

一、{{B}}PART0NE{{/B}}（总题数:0,分数：0.00）

二、{{B}}I.ReadingComprehension{{/B}}（总题数：0,分数：0.00）

三、{{B}}PassageOne{{/B}}（总题数：1,分数：10.00）

Computersshouldbeintheschools.Theyhavethepotentialto

accomplishgreatthings.Withtherightsoftware,theycouldhelp

makesciencetangibleorteachneglectedtopicslikeartandmusic.

Theycouldhelpstudentsformaconcreteideaofsocietyby

displayingonscreenaversionofthecityinwhichtheylive一a

picturethattracksreallifemomentbymoment.

Inpractice,however,computersmakeourworsteducationalnightmares

cometrue.Whilewebemoanthedeclineofliteracy,computers

discountwordsinfavorofpicturesandpicturesinfavorofvideo.

Whilewefretaboutthedecreasingcogencyofpublicdebate,

computersdismisslinearargumentandpromotefast,shallowromps

acrosstheinformationlandscape.Whileweworryaboutbasicskills,

weallowintotheclassroomsoftwarethatwilldoastudent，s

arithmeticorcorrecthisspelling.

Takemultimedia.Theideaofmultimediaistocombinetext,soundand

picturesinasinglepackagethatyoubrowseonscreen.Youdon，t

justreadShakespeare;youwatchactorsperforming,listentosongs,

viewElizabethanbuildings.What'swrongwiththat?Byoffering

childrencandy-coatedbooks,multimediaisguaranteedtosourthemon

unsweetenedreading.Itmakestheprintedpagelookevenmoreboring

thanitusedtolook.Sure,bookswillbeavailableintheclassroom,

too一butthey，11havealltheappealofadustypianotoateenwho

hasaWalkmanhandy.

Sowhatifthelittlenippersdon，tread?Ifthey，rewatchingOlivier

instead,whatdotheylose?Thetext,thewrittenwordalongwithall

ofitsattendantpleasures.Besides,abookismoreportablethana

computer,hasahigher-resolutiondisplay,canbewrittenonanddog­

earedandiscomparativelydirtcheap.

Hypermedia,multimedia'scomradeinthestruggleforabravenew

classroom,isjustastroubling.It'sawayofpresentingdocuments

onscreenwithoutimposingalinearstart-to-finishorder.

Disembodiedparagraphsarelinkedbytheme;afterreadingoneabout

theFirstWorldWar,forexample,youmightbeabletochooseanother

aboutthetechnologyofbattleships,orthelifeofWoodrowWilson,

orhemlinesinthe20s.Thisisanothercuteideathatisgoodin

minorwaysandterribleinmajorones.Teachingchildrento

understandtheorderlyunfoldingofaplotoralogicalargumentisa

crucialpartofeducation.Authorsdon，tmerelyagglomerate

paragraphs;theyworkhardtomakethenarrativereadacertainway,

proveaparticularpoint.Toturnabookoradocumentintohypertext

istoinvitereaderstoignoreexactlywhatcounts—thestory.(分数：

10.00)

(1).WhichofthefollowingisNOTanaccusationoftheuseofcomputersinteachingchildren

bytheauthor?

•A.Itisgettingworseandworsei11iteracy.

•B.Itdoesnothelpcultivatingstudents5abi1itytodevelop1inearargument.

•C.Itpreventsstudentsfromdevelopingtheirbasicskills.

•D.Itteachesbadarithmeticandspelling.

(分数:2.00)

A.

B.

C.

D.J

解析：［解析］根据文章第二段可知，计算机使我们最差的教育噩梦变成了现实。当我们哀叹孩子们读写

能力下降时，计算机贬低文字而张扬图像；当我们对公开辩论中说服力下降而感到烦恼时，计算机通过信

息场景增加快速、肤浅的喧闹场面；当我们担忧基本的技能时，我们可用课程软件来教学生的算术或改正

他的拼写错误。由此可知，答案为D。

(2).Whichofthefollowingistheideaofmultimediaaccordingtothepassage?

•A.Toexcludeboringreadingtextandmakelearningprocessmoreenjoyable.

•B.Tocombinetext,soundandpicturesinonepackage.

•C.TocombineShakespeare,actors'performing,songsandtheatretogether.

•D.Toofferchildrencandy-coatedbooks.

(分数：2.00)

A.

B.J

C.

D.

解析：［解析］根据文章第三段第二句，"Theideaofmultimediaistocombinetext,soundand

pictures”可知，多媒体的概念是把文本、声音和图像结合在一起并使其可以在屏幕上浏览。答案为B。

(3).TheauthorusesthecomparisonbetweenadustypianoandaWalkmanas.

•A.ananalogytoshowthatteenswillloseinterestinreadingoncetheyareexposed

tomultimedia

•B.anexampletoillustratetherapidadvanceintechnologyandsocialstudies

•C.areasontoexplainthecauseoftheconflictbetweentraditionalandmodernway

ofteaching

•D.anevidencetosupporthisargumentonmultimedialearningforchildren

(分数：2.00)

A.J

B.

C.

D.

解析：［解析］根据文章第三段和第四段第一句可知，你没有读莎士比亚的作品，但你可以观看演员表

演，听歌曲，观看伊丽莎白式的建筑群。这有什么错吗？多媒体使书本变得引人注口，激发孩子们对枯燥

书本的阅读兴趣。它使得印刷成的书页看起来比过去更加乏味。课堂上肯定要使用书籍一一就像•架满是

灰尘的钢琴对一个带有随身听的十几岁的孩子更有吸引力一样。如果这些孩子不愿读书，该怎么办?答案

为A。

(4).Theauthordisagreeswiththeuseofmodernhypermediamainlyforthereasonthat

•A.itsnon-lineararrangementofknowledgewi11notteachchildrentounderstanda

logicalargument

•B.itdepriveschildrenofthepleasureofreadingbooks

•C.itdoesnotpresentdocumentsonscreenproperly

•D.it'sharmfultothetrainingofchiIdrenonconcentration

（分数：2.00）

A.V

B.

C.

D.

解析：［解析］根据文章第五段第二、三、四、五句可知，大型多媒体装置同样也有不足之处，它把一些

无实质的段落通过主题串在一起，没有教给孩子们如何理解情节的展开或逻辑争论的顺序。答案为A。

（5）.InPara.5,theauthormentions“thetechnologyofbattleships,orthelifeofWoodrow

Wilson,orhemlinesinthe20s〃toshow.

•A.thewidthofinformationyoucanfindwithhypermedia

•B.hisencyclopedicalknowledge

•C.thewidthofinfluenceofWorldWarIonsociallife

•D.thenon-lineararrangementofinformationwithhypermedia

（分数：2.00）

A.

B.

C.

D.J

解析:［解析］根据文章第五段第四句,"Thisisanothercuteideathatisgood...”可知,多媒体

的另一个精明的办法是把次要作为主线，而主要方面作为辅助。答案为D。

四、{{B}}PassageTwo{{/B}}（总题数：1,分数：10.00）

Iamquiteoftenasked:HowdoyoufeelabouthavingALS(amyotrophic

lateralsclerosis)?Theanswerisnotalot.Itrytoleadasnormal

alifeaspossible,andnotthinkaboutmycondition,orregretthe

thingsitpreventsmefromdoing,whicharenotthatmany.

ItwasagreatshocktometodiscoverthatIhadmotorneuron

disease.Ihadneverbeenverywellco-coordinatedphysicallyasa

child.Iwasnotgoodatballgames,andmyhandwritingwasthe

despairofmyteachers.Maybeforthisreason,Ididn，tcaremuchfor

sportorphysicalactivities.ButthingsseemedtochangewhenIwent

toOxford,attheageof17.Itookupcoxingandrowing.Iwasnot

boatracestandard,butIgotbyatthelevelofinter-college

competition.

InmythirdyearatOxford,however,InoticedthatIseemedtobe

gettingclumsier,andIfelloveronceortwicefornoapparent

reason.ButitwasnotuntilIwasatCambridge,inthefollowing

year,thatmyfathernoticed,andtookmetothefamilydoctor.He

referredmetoaspecialist,andshortlyaftermy21stbirthday,I

wentintohospitalfortests.Iwasinfortwoweeks,duringwhichI

hadawidevarietyoftests.Theytookamusclesamplefrommyarm,

stuckelectrodesintome,andinjectedsomeradioopaquefluidinto

myspine,andwatcheditgoingupanddownwithx-rays,asthey

tiltedthebed.Afterallthat,theydidn，ttellmewhatIhad,

exceptthatitwasnotmultiplesclerosis,andthatIwasanatypical

case.Igathered,however,thattheyexpectedittocontinuetoget

worse,andthattherewasnothingtheycoulddo,exceptgiveme

vitamins.Icouldseethattheydidn，texpectthemtohavemuch

effect.Ididn，tfeellikeaskingformoredetails,becausetheywere

obviouslybad.

TherealizationthatIhadanincurabledisease,thatwaslikelyto

killmeinafewyears,wasabitofashock.Howcouldsomething

likethathappentome?WhyshouldIbecutofflikethis?However,

whileIhadbeeninhospital,IhadseenaboyIvaguelyknewdieof

leukemia,inthebedoppositeme.Ithadnotbeenaprettysight.

Clearlytherewerepeoplewhowereworseoffthanme.Atleastmy

conditiondidn，tmakemefeelsick.WheneverIfeelinclinedtobe

sorryformyselfIrememberthatboy.

Notknowingwhatwasgoingtohappentome,orhowrapidlythe

diseasewouldprogress,Iwasatalooseend.Thedoctorstoldmeto

gobacktoCambridgeandcarryonwiththeresearchIhadjust

startedingeneralrelativityandcosmology.ButIwasnotmaking

muchprogress,becauseIdidn，thavemuchmathematicalbackground.

And,anyway,ImightnotlivelongenoughtofinishmyPhD.Ifelt

somewhatofatragiccharacter.ItooktolisteningtoWagner.

Mydreamsatthattimewereratherdisturbed.Beforemyconditionhad

beendiagnosed,Ihadbeenveryboredwithlife.Therehadnotseemed

tobeanythingworthdoing.ButshortlyafterIcameoutofhospital,

IdreamtthatIwasgoingtobeexecuted.Isuddenlyrealizedthat

therewerealotofworthwhilethingsIcoulddoifIwerereprieved,

Anotherdream,thatIhadseveraltimes,wasthatIwouldsacrifice

mylifetosaveothers.Afterall,ifIweregoingtodieanyway,it

mightaswelldosomegood.ButIdidn，tdie.Infact,althoughthere

wasacloudhangingovermyfuture,Ifound,tomysurprise,thatI

wasenjoyinglifeinthepresentmorethanbefore.Ibegantomake

progresswithmyresearch,andIgotengagedtoagirlcalledJane

Wilde,whomIhadmetjustaboutthetimemyconditionwasdiagnosed.

Thatengagementchangedmylife.Itgavemesomethingtolivefor.

ButitalsomeantthatIhadtogetajobifweweretogetmarried.

IthereforeappliedforaresearchfellowshipatGonvilleandCaius

College,Cambridge.Tomygreatsurprise,Igotafellowship,andwe

gotmarriedafewmonthslater.(分数：io.00)

(1).WhyHawkingwasnotsokeenonsportorphysicalactivitiesbeforehewentto

Oxford?_____

A.Hewastooshytoplaywithhispeers.

B.HehadALSdiseasealready.

C.Hedidn'tlikecompetitions.

D.Hewasnotgoodatballgames.

(分数:2.00)

A.

B.

C.

D.J

解析：［解析］根据文章第二段第三句，“Iwasnotgoodatballgames,”可知，我不擅长球类运

动。也许是这个原因，我不大喜欢运动和体育活动。答案为D。

(2).WhathappenedtoHawking,shealthinhisthirdyearatOxford?

A.Gettingdizzyandfaintaloteverytimehewasinhislab.

•B.Gettingclumsier,andfallingoveronceortwicefornoapparentreason.

•C.Gettingmorepainswhilewalkingorrunningonthecampus.

•D.Gettingabsent-mindedwhenhewaswritinghisresearchpapers.

（分数：2.00）

A.

B.J

C.

D.

解析：［解析］根据文章第三段第一句，“Inmythirdyear...”可知，我在牛津大学的第三年，我发现

我似乎变得越来越笨拙，我一次次由于不知名的原因跌倒。答案为B。

（3）.Afterthetests,thedoctorscoulddonothingforHawking*sdiseaseexceptgivinghim

thoughthedoctorsthemselvesdidn*texpectthemtohavemucheffect.

•A.vitamins

•B.encouragements

•C.moretests

•D.warnings

（分数:2.00）

A.V

B.

C.

D.

解析：［解析］根据文章第三段倒数第三句,"…,exceptgivemevitamins.w可知，答案为A。

（4）.TheboywhodiedofleukemiamadeHawkingrealizethat.

•A.hishealthmaybeimprovedifthedoctorstriedhardenough

•B.deathisfatalanduncontrollabletoal1humanbeings

•C.therewerepeoplewhowereevenworseoffthanhim

•D.onewilldienomatterhowstrong-mindedheis

（分数：2.00）

A.

B.

C.V

D.

解析：［解析］根据文章第四段第四、五、六句，"However,whileIhadbeen...”可知，我在医院

时，亲眼看见过对面床上那个我不太认识的男孩死于白血病.有些病人远比我更严重。答案为C。

（5）.Shortlyafterhecameoutofhospital,Hawkingsuddenlyrealizedthat.

•A.heshouldfinishhisPhDstudiesoncosmology

•B.heshouldgetmarriedandhavekidsofhisown

•C.therewerealotoffriendsheshouldvisit

•D.therewerelotsofworthwhilethingshecoulddo

（分数：2.00）

A.

B.

C.

D.J

解析：［解析］根据文章最后一段第四、五句，"BuishortlyafterIcameoutofhospital...v可

知，在我出院后不久，我梦想过我即将被处死。突然间我意识到如果我被缓刑就有许多值得做的事情。答

案为D。

五、{{B}}PassageThree{{/B}}（总题数：1,分数：10.00）

AmericanSportsrepresentafabricofAmericanculture.Sportsactas

aunifyingfactorbetweenpeopleofallages.Ofallthesportsthat

Americahastooffer,baseballisconsideredthepastimeofthis

country.Americansdidnotalwaysregardbaseballandothersportsin

suchabenignmanner.Rather,sportsduringtheearlycolonialtimes

wereseenaspagananddevilishthingstodo.Manyeliteandwealthy

gentrywhoembodiedtheVictorianidealsregardedanytypeofgames

orsportsasillvices.Itwasthecommonpeoplewhodirectlyrelated

sportstotheirreligion.Ondaysofreligiouscelebration,early

Americansjoinedtogethertoplaygames.Thesefolkgameswere

unstructuredandunruly;however,theunitythatthesegamesbrought,

createdaneedforprofessionalsportinggames.Folkgamesprovided

thefoundationofsports.Theycreatedasenseofcompanionshipand

unisonamongindividuals.Theseunorganizedfolkgamescreatedthe

thresholdfororganizedsportsandledtothetransformationofthe

players'rolesandtheroleoftheaudience,Amateursbecame

professionalathletes,andthegameanorganizedbusiness.Thegame

ofbaseballevolvedfromtheEnglishgameofcricketandrounders.It

wasnotuntilthetimeoftheCivilWarthatbaseballbegantobe

playedfrequently.

Howeverwiththetransformationofthenation,Societyand

technology,folkgamestoobegantoevolveintospectatorsports.

AftertheCivilWar,baseballbecameapopularsportandnolongeran

archaicfolkgame.Structureandorganizationwereintroduced

graduallyintothegameandincreasedpublicparticipation.Thesport

atfirstexcludedthepublic,butaseconomicinterestsinfiltrated

thegame,theneedforaudiencesandspectatorsarose.Theaudience

ofbaseballwasinstrumentalinthetransformationofbaseball.The

battlingleaguesandteamrivalriescreatedasectorfortheAmerican

publictoparticipateinbaseball.Theprocessofthetransformation

ofAmericanfolkgamesintospectatorgameswasduetocapitalism,

evolutionofAmericansociety,urbansettings,levelofplayer

performance,technologicaladvancesandtheadditionofstructureand

organizationtothegames;thus,transformingthesportofbaseball

intoamonopolizedandprofessionalbusiness.

OrganizedBaseballandtheCommissionhavepropagatedthemyththat

GeneralAbnerDouble-dayinventedthegameofbaseball.Thiswasan

attempttomakebaseballanAmericangame.TheCommissionwantedto

distinguishbaseballasatrulyAmericangamethatoriginatedin

Cooperstown,NewYork.

Thiswasapublicitystuntinordertocreateasenseofnationalism

aroundthegameinordertomakethefansbelievethatthiswastheir

gameanditbelongedtonoothercountry.Itwasanattemptto

popularizebaseballtothehighestdegree.Thelegendstatesthat

AbnerDoubledayatCooperstowninventedbaseballin1839.Thismyth

wasgeneratedin1907bytheCommissionofBaseballwhenAlbert

Spaldinghiredhisfriend,AbrahamMills,toformacommissionto

investigatetheoriginsofthegame.Thesemengatheredinformation

fromsomeoftheoldestplayersknowntohaveplayedthegame.

Spaldingrecognizedtheappealofpatriotismandthedynamicsofmyth

making.Historicalmythsandlegendsplayalargeroleinforming

nationalidentityandpatrioticpride.Thismythenabledbaseballto

breakalltracesandoriginsofthegamefromEngland.Thiswasin

factafarce.Scholarsandhistoriansbothdisprovethismythand

tracebasebalTsoriginstooldEnglishgamesofroundersand

criquet.In1939,Baseballcelebrateditsonehundredthbirthdayand

createdtheHallofFameatCooperstown,NewYork.Inthesameyear,

theUnitedStatesgovernmentcreatedacommemorativestamp,which

made1839theofficialbirthdayofbaseball.ThisenabledBaseball

toestablishitselfasastrangeAmericanreligioninwhichpeople

couldreturntothebirthplaceofthegametocelebrateandremember

it.Althoughthismythwaspurefalicy,theintentofthemythdid

enablebaseballtodistinguishitselfaspurelyAmericanand

contributedtothesportbecomingAmerica，sNationalPastime.(分数：

10.00)

(1).TodaybaseballintheUnitedStatesisregardedas.

A.apastimeofthenation

B.abenignsport

•C.afolkgame

•D.apagangame

（分数：2.00）

A.J

B.

C.

D.

解析：［解析］根据文章第一段第三句，"…,baseballisconsideredthepastimeofthis

country.w可知,答案为A。

（2）.Theobstacletotheearlydevelopmentofgamesis.

•A.thePuritanandVictorianideals

•B.thepopularityofrivalries

•C.theabsenceofstructureandorganization

•D.thecommercia1izationofthegame

（分数：2.00）

A.V

B.

C.

D.

解析：［解析］根据文章第一段第六句，“Manyeliteandwealthy...”可知，许多代表维多利亚时代理

想的精英和富有的上层人士把任何体育运动都看作堕落行为。答案为Ao

（3）.Baseballhasbeentransformedfromafolkgameintoa.

•A.spectatorone

•B.urbanone

•C.rounders

•D.threshold

（分数：2.00）

A.V

B.

C.

D.

解析：［解析］根据文章第二段第一句，“...folkgamestoobegantoevolveintospectator

sports."可知，随着国家变革，社会发展和科技进步，民间游戏也开始演化成了有观众参与的比赛。答

案为A。

（4）.ThemythcreatedbyOrganizedBaseballandtheCommissionintendedto.

•A.finditsrealorigin

•B.appealtoaudience

•C.establishalegend

•D.stimulateanationalpride

（分数：2.00）

A.

B.

c.

D.J

解析：［解析］根据文章第三段和第四段第一句可知，棒球组织和棒球委员会为了宣传棒球运动的民族意

识，让球迷相信棒球是他们自己的运动而不属于其他国家。答案为D。

（5）.ThepopularizationofbaseballinvolvedthefollowingnamesEXCEPT.

•A.AbnerDoubleday

•B.AbrahamMills

•C.AbertSpalding

•D.AbertCooper

（分数：2.00）

A.

B.

C.

D.J

解析：［解析］根据文章第四段第三、四句，"ThelegendstatesthatAbnerDoubleday...可知，答

案为D。

六、{{B}}PassageFour{{/B}}（总题数：1,分数：10.00）

rmtheCustomer.IhavelotsofmoneyandI'mgoingtospendit.

Takecareofmeandr11takecareofyou.I'llencouragemyfriends

tocometoseeyou.V11comebackwhenIneedmoreofwhatyousell.

Allyou'vegottodoistosatisfyme.DoyouthinkI'mdemandingtoo

much?Hey,allIwantispeopleto:

•Greetmeandmakemefeelcomfortable.

•ValuemeandletmeknowtheythinkI'mimportant.

•Askhowtheycanhelpme.

•Listentomeandunderstandmyneeds.

•HelpmegetwhatIwantorsolvemyproblem.

•InvitemebackandletmeknowI'mwelcomeanytime.

Mostofusformquickfirstimpressions.Weoftendecidewhetherwe

likepeople,wanttodobusinesswiththem,inthefirstfewseconds,

whetherinface-to-facecontactoroverthetelephone.Someoneonce

toldmepeopleform11impressionsofusinthefirstsevenseconds

ofcontact.

Notlongago,Ineedednewbusinesstelephonelinesandnumbers.I

calledandwasgreetedbyoneofthefriendliestvoicesI'dever

heard.Immediately,Ifeltcomfortable.Thepersonthankedmeandput

mecompletelyatease.Hergreetingwasmosteffective.

Yourscanbe,too.Allyouhavetodoistobeawareofthe

importanceofgreetingpeopleandthenlearnsomesimpletechniques.

Thankcustomersforcomingin,contactingyou,orseeingyou.Thisis

notwhatanewreceptionistdidthelasttimeIwentintothedental

office.Iwalkedinandstoodatthecounterforatleastaminute.

SheknewIwasthere,butshedidn，tacknowledgeme.Finallyshe

lookedup,showednoreaction一nosmile,nowarmth一andsaid,“Sign

in〃Herinattentivenessleftmefeelinglessthanthrilledabout

beingthere.

Tunetheworldoutthenin.Anothertechniqueistotunetheworld

outandcustomersin.Howoftendoyoutalktoyourselfwhenyou

shouldbefocusingonyourcustomers?It'seasytodothisanditcan

bedamagingtocustomerrelations.

“LetMeKnowI'mImportant!z/

Goodcustomerserviceisn，tjustpaintingasmileonyourfaceand

performingcertainactions.

Peoplequicklyseethroughthinlyveiledattemptsatniceness.

Think:

“You'rethecustomer一youpaymysalary!

“There'ssomethingaboutyouIlike!z，

“Youmakemyjobpossible!

Onceyouhavethesevalues,youwillseeyourjobdifferently.Most

peoplewhoworkwithpeopledon'treallyknowwhatbusinessthey5re

in.Mostthinkthey，reinbusinesstodeliverproductsorservices.

Theydon，tknowthey，reinbusinesstogivebenefitstopeople.

Manyinretailing,telemarketing,medicaloffices,orotherplaces

wherepeoplespendmoney,don，tknowhowtoidentifytherealneeds

customershave.Howdoyougoaboutidentifyingpeople，sneeds?

First,understandpeople，sneedsaren，tfortheproductorservice,

butforwhatthatwilldoforthem.Customersdon，tbuycarstohave

avehicletodrive.TheydoitsotheycankeepupwiththeJoneses,

getgoodgasmileage,orsavemoney.

Amostimportantpartofyourcontactwithcustomerswillbetofind

outwhattheirneedsare一thepayofftheywantfromwhatyousell.

Ask〃HowmayIhelpyou?”andclichessuchas"MayIhelpyou?”

aren'tascomplete.Onecallsforaquickturn-offresponse;the

othercallsforanexplanation.Findoutwhytheycameinor

contactedyou.Whenyouknowwhy,youcanbetterunderstandtheir

individualneeds.Askopen-endedquestions.Thesecallexplanations

becausetheycontainthewordswho,what,where,why,whenandhow.

Notonlywillthesequestionshelpyouunderstandaperson，sneeds,

you，11alsostrengthenrapportbyshowingconcernandlistening.（分

数：10.00）

（1）.AmanincustomerserviceshouIdfirst.

•A.askwhatacustomerwantstobuy

•B.listentoacustomerandunderstandwhatheneeds

•C.greetacustomer

•D.paintasmileonhisface

（分数：2.00）

A.

B.

C.J

D.

解析：［解析］根据文章第一段我要求人们的第一条,wGreetmeandmakemefeelcomfortable.w可

知，答案为C。

⑵.“Howoftendoyoutalktoyourselfwhenyoushouldbefocusingonyoucustomers?”The

underlinedphrasemeans.

•A.awareof

•B.onguardagainst

•C.drawingyourattentionto

•D.talkingto

（分数：2.00）

A.

B.

C.V

D.

解析：［解析］根据文章第六段可知，另一个技巧就是抛开世界上的一切，去聆听顾客的声音。当你的注

意力应集中在顾客身上时，你是否常常心不在焉。由此可知，focuson的意思是将（注意力等）集中于（某

事物），答案为C。

⑶."It'seasytodothisanditcanbedamagingtocustomerrelations.*“Todolhis〃refers

to.

•A.totunetheworldoutandcustomersin

•B.totalktoyourselfwhenyoushouldbefocusingonyourcustomers

•C.tofocusonyourcustomers

•D.toletthecustomersknowthattheyareimportant

（分数：2.00）

A.

B.J

C.

D.

解析：［解析］根据第2题的解析可知，当你的注意力应集中在顾客身上时，你是否常常心不在焉。人们

很容易这么做，而这会损害与顾客的关系。由此可知，答案为B。

（4）.Ifyouwanttounderstandtheindividualneedsofyourcustomers,youshould.

•A.ask"MayIhelpyou?”

•B.findoutwhytheycameinandcontactedyou

•C.givethemwarmgreetings

•D.givethemthemostpleasantsmiles

（分数:2.00）

A.

B.J

C.

D.

解析：［解析］根据文章最后•段第一句，"Amostimportantpartofyourcontact...w和第四句,

“Findoutwhytheycameinorcontactedyou.n可知，你与顾客接触的一个极重要方面就是要搞清

楚他们的需要是什么……，搞清楚他们光临或联系的原因。答案为B。

（5）.Open-endedquestionsaretheoneswhichneed.

•A.illustrations

•B.ful1attention

•C.aquickresponse

•D.explanation

（分数:2.00）

A.

B.

C.

D.V

解析：［解析］根据文章最后一段最后三句，"Askopen-endedquestions...v可知，可问些不受限制的

问题，因为这些问题里含有谁、什么、哪里、为什么、什么时候和如何这些词，这就需要解释才行。答案

为Do

七、{{B}}PassageFive{{/B}}（总题数：1,分数：10.00）

Aboutthreehundredyearsago,therewereapproximatelyhalfa

billionpeopleintheworld.Inthetwocenturiesthatfollowedthe

populationdoubled,and,by1850,thereweremorethanabillion

peopleintheworld.Ittookonly75yearsforthefiguretodouble

oncemore,sothatnowthepopulationfigurestandsatapproximately

sixandonehalfbillion.Eachdaythepopulationoftheworld

increasesbyabout150,000.

Informercenturiesthepopulationgrewslowly.Famines,wars,and

epidemics,suchastheplagueandcholera,killedmanypeople.Today,

althoughthebirthratehasnotchangedsignificantly,thedeathrate

hasbeenloweredconsiderablybyvariouskindsofprogress.

Machineryhasmadeitpossibletoproducemoreandmorefoodinvast

areas,suchastheplainsofAmericaandRussia.Cropshaveincreased

almosteverywhereandpeoplearegrowingmoreandmorefood.New

formsoffoodpreservationhavealsobeendevelopedsothatfoodneed

notbeeatenassoonasithasgrown.Meat,fish,fruitand

vegetablescanbedried,tinnedorfrozen,thenstoredforlateruse.

Improvementincommunicationsandtransportationhasmadeitpossible

tosendmorefoodfromtheplacewhereitisproducedtootherplaces

whereitisneeded.Thishashelpedreducedthenumberoffamines.

Generallyspeaking,peopleliveinconditionsofgreatersecurity.

Practicessuchastheslavetrade,whichcausedmanyuselessdeaths,

havebeenstopped.

Progressinmedicineandhygienehasmadeitpossibleforpeopleto

livelonger.PeopleinEuropeandNorthAmericalive,ontheaverage,

twiceaslongastheydidahundredyearsago.Inothercountries,

too,peoplegenerallylivemuchlongerthantheyoncedid.Babies,

especially,haveafarbetterchanceofgrowingupbecauseof

increasedprotectionagainstinfantdisease.However,allcountries

donotbenefittothesamedegreefromthisprograminmedicineand

hygiene.

InEuropeandNorthAmerica,thegrowingpopulationhashadthe

advantageofgreaterquantitiesofnaturalresourcesandfood.

However,insomeplaces,suchasthemonsoon