网络犯罪对意大利互联网用户的影响分析报告-外文版培训课件

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TRENDSTheimpactofcybercrimeoninternetusersinItalyCHAPTER

01CybercrimeEstimatedannualcostofcybercrimeinItalyfrom2016to2028(inbillionU.S.dollars)AnnualcostofcybercrimeinItaly2016-202835030025020015010050322.223917512792.1566.05202345.19202232.421.79202013.9320198.013.284.1020162017201820212024*2025*2026*2027*2028*4Description:TheannualcostsofcybercrimeinItalyreachedanestimated66billionU.S.dollarsin2023.Between2016and2023,thisfigurehasseenasignificantincreaseofover60billionU.S.dollars.Accordingtothelatestestimates,thistrendwillcontinueinupcomingyears,reaching175billionU.S.dollarsincybercrimecostsby2026inthecountry.ReadmoreNote(s):Italy;2016to2023;*EstimatesDatashownisusingcurrentexchangeratesandreflectsmarketimpactsoftheRussia-Ukrainewar.ReadmoreSource(s):TechnologyMarketInsightsAnnualnumberofcyberattacksinItalyfrom2018to2021NumberofannualcyberattacksinItaly2018-20212.52.052.01.51.00.50.01.871.671.5520182019202020215Description:In2021,overtwothousandincidentsofcyberattackswerereportedinItaly.Thefigurehasgraduallyincreasedsince2018,whenapproximately1.55thousandcyberattackswereregisterednationwide.

ReadmoreNote(s):Italy;2018to2021Source(s):FBI;IMF;TechnologyMarketInsightsNumberofcyberattacksandprivacyviolationssufferedbyonlineusersinItalyin2023,bytypeItaly:onlineattacksandviolations2023,bytype1,8001,6351,6001,4001,2001,000800600518400200550AttacksSecurityincidentsPrivacyviolations6Description:In2023,attackstargetingItalianuserswereapproximately1,635.Incomparison,duringtheyeartherewereover500securityincidentsaffectingtheItalianonlineenvironment.Lessthan60privacyviolationswererecordedonthenationalterritoryintheexaminedperiod.ReadmoreNote(s):Italy;2023Source(s):ExpriviaNumberofcyberattacksandprivacyviolationssufferedbyonlineusersinItalyin2023,byregionItaly:onlineattacksandviolations2023,byregion2,5002,0061,9192,0001,8961,5001,0005000NorthCenterSouth7Description:In2023,over2,000attackstargetedItalianusersandcompaniesintheNorthofItaly.TheSouthofthecountrywasaffectedbyover1,900cyberattacks,privacyviolations,andsecurityaccidents.

ReadmoreNote(s):ItalySource(s):ExpriviaDistributionshareofcyberattacksinItalyin1sthalf2023,bymotivationShareofcyberattacksinItaly2023,byreason90%83.9%80%70%60%50%40%30%20%10%0%7.7%6.4%1.9%CybercrimeHacktivismCyberespionage/sabotageCyberwarfare8Description:Duringthefirsthalfof2023,around84percentofcyberattackscarriedoutinItalyhadcybercrimeasapurpose.Cyberespionagewasanothermotivation,representingthemainreasonbehindroughly6.4percentofattacks.Bycontrast,cyberwarfareonlyaccountedfortwopercentofthecyberattacksinthecountryinthelastexaminedperiod.ReadmoreNote(s):Italy;H12023Source(s):AssociazioneItalianaperlaSicurezzaInformaticaCybercrimeagainstindividualsinItalyin2023Italy:cyberoffenceagainsttheperson2023Value9538123019NumberofcasesPeopleunderinvestigationArrestees9Description:In2023,theItalianauthoritiescoveringcybercrimeandonlinesafetyinvestigatedover9,500casesofoffenceagainstindividualsperpetratedontheinternet.Theauthoritiesputapproximately1,230peopleunderinvestigationsforallegedcrimesagainstthepersoncommittedontheinternet,aswellasarresting19peopleforcrimessuchascyberstalking,onlinedefamation,andrevengeporn.ReadmoreNote(s):Italy;2023;crimesagainstthepersonrefertocrimecommittedtoexercitharmtoanotherpersonSource(s):AssociazioneItalianaperlaSicurezzaInformaticaNumberofonlinebullyingcasesinvestigatedinItalyin2023,byvictimageItaly:cyberbullyingcases2023,byvictimage350291300250200150100502117280Totalcases0-9years10-13years14-17years10Description:In2023,theItalianauthoritiescoveringcybercrimeandonlinesafetyrecorded291casesofonlinebullyingtargetingminorsinthecountry.Casesagainstteenagersandolderkidsagedbetween14and17yearsmadeupover70percentofthetotalcyberbullyingcases.Thecasesconcerningchildrenagedbetween10and13yearswere72,whilecaseswherevictimswerenineyearsoryoungerwereeightduringthelastexaminedyear.

ReadmoreNote(s):Italy;2023Source(s):AssociazioneItalianaperlaSicurezzaInformaticaNumberofvictimsofonlinecrimesinItalyin2022,byageandgenderItaly:victimsofcybercrime2022,byageandgenderMaleFemale3,5003,0002,5002,0001,5001,0005003,1733,0272,9682,8742,6272,5882,0911,9371,7141,6621,151619565359116Upto13years51014-17years18-24years25-34years35-44years45-54years55-64years65yearsandover11Description:In2022,approximately27,500internetusersinItalywerevictimsofcybercrime.Over3,000womenagedbetween45and54yearsinItalywerevictimofcybercrime.Acrossalmostallagedemographics,womenandfemalekidsweremorelikelytofallvictimtocybercrimes.Youngwomenagedbetween18and24yearsweremorelikelythenmeninthesameagetobetargetedbycybercrimeinItalyin2022:2,100womenreportedbeingtargetedbycybercrime,against1,700menofthesameage[...]

ReadmoreNote(s):Italy;2022;13yearsandolderSource(s):IstatCHAPTER

02CyberfraudNumberofvictimsofonlinescamsandcyberfraudinItalyin2022,byageandgenderItaly:victimsofonlinefraud2022,byageandgenderMaleFemale35,00030,00025,00020,00015,00010,0005,00029,10623,34722,95222,73622,60221,91219,16918,31516,15215,37714,29411,26155314-17years30145560Upto13years18-24years25-34years35-44years45-54years55-64years65yearsandover13Description:In2022,approximately29,000menagedbetween45and54yearsinItalywerevictimsofonlineswindlesandcyberfraud.Womenofthesameagethatfellvictimtoonlinefraudandinternetscamswere23,347in2022.Incomparison,approximately850teenagersbetween14and17yearswerevictimofcyberfraudandonlineswindlers.Approximatelyacrossallagedemographics,menandmalekidsweremorelikelytofallvictimtoonlinefraudinthelastexaminedperiod.

ReadmoreNote(s):Italy;2022;13yearsandolderSource(s):IstatNumberofonlinefraudcasesandpeopleinvestigatedinItalyin2022and2023Italy:onlinefraudcasesandinvestigatedpeople2022-2023CasesinvestigatedPeopleinvestigated18,00016,32515,39416,00014,00012,00010,0008,0006,0004,0002,00003,5113,5712022202314Description:In2023,theItalianauthoritiescoveringcybercrimeandonlinesafetyinvestigatedover16,000casesofonlinefraud.Thisrepresentsanincreaseofapproximatelysixpercentcomparedto2022,whentheonlinefraudcasesinvestigatedwere15,400.In2023,3,571peoplewereinvestigatedinrelationstotheonlinefraudandinternetscamscasesrecordedintheyear.ReadmoreNote(s):Italy;2022and2023Source(s):Ministerodell'Interno;PoliziadiStatoOnlinefraudinItalyin1sthalf2023,bytypeItaly:onlinefraud2023,bytypeRealestate2%Romanticscam2%Onlinetrading18%Other20%E-commerce58%15Description:Inthefirsthalfof2023,themostcommontypeofonlinefraudinItalyrelatedtoe-commerce.Casesofe-commercefraudtargetingItalianinternetusersrepresented58percentofthetotal.Incomparison,onlinetradingfraudcasesrepresentedapproximately20percentofthetotal,as1,380caseswererecordedamongItalianinternetusersintheexaminedperiod.ReadmoreNote(s):Italy;H12023Source(s):AssociazioneItalianaperlaSicurezzaInformaticaFinancialdamagesembezzledfromvictimsofonlinefraudcasesinItalyin2022and2023(inmillioneuros)Italy:embezzlementfromonlinefraud2022-2023160140137.2114.461201008060402002022202316Description:In2023,theItalianauthoritiescoveringcybercrimehaveestimatedthat137millioneuroswereembezzledfromvictimsofonlinefraud.Thisrepresentsanincreaseofapproximately20percentcomparedto2022,whenvictimsofonlinefraudcasesinItalylostanestimatedsumof114.5millioneurostocybercriminalsandfraudsters.ReadmoreNote(s):Italy;2022and2023Source(s):Ministerodell'Interno;PoliziadiStatoFinancialdamagesembezzledfromvictimsofonlinefraudcasesinItalyin1sthalf2023,bytype(inmillioneuros)Italy:sumsembezzledfromonlineusers2023,bytypeoffraud5044.91454035302520151055.124.613.460.160OnlinetradingOtherE-commerceRomanticscamRealestate17Description:Duringthefirsthalfof2023,onlinetradingfraudtargetingItalianinternetusersledtotheembezzlementof45millioneuros.Approximately4.6millioneuroswereembezzledfromusersinvolvedine-commercefraud,whileromanticscamsledtotheembezzlementof3.46millioneurosinthelastexaminedperiod.ReadmoreNote(s):Italy;H12023Source(s):AssociazioneItalianaperlaSicurezzaInformaticaNumberofonlinefinancialfraudcausesandpeopleinvestigatedinItalyin2022and2023Italy:onlinefinancialfraudandinvestigatepeople2022-2023CasesinvestigatedPeopleinvestigated12,00010,00010,6069,2298,0006,0004,0002,00008499172022202318Description:In2023,theItalianauthoritiescoveringcybercrimeandonlinesafetyinvestigated10,600casesofonlinefinancialfraudthattargetedtheirvictimswithphishing,smishing,orvishinginordertosubtractmoneyfromthem.Thisrepresentsanincreasecomparedto2022,whenthefinancialfraudcasesinvestigatedwere9,229.Inthelastexaminedyear,theItalianauthoritiesinvestigatedalmost1,000peopleduetoallegedfinancialfraudandmonetaryscamsontheinternet.

ReadmoreNote(s):Italy;2022and2023;bymeansofphishing,smishing,andvishingSource(s):Ministerodell'Interno;PoliziadiStatoFinancialdamagesembezzledfromvictimsofonlinefinancialfraudcasesinItalyin2022and2023(inmillioneuros)Italy:embezzlementfromonlinefinancialfraud2022-20234540.1538.5140353025201510502022202319Description:In2023,theItalianauthoritiescoveringcybercrimehaveestimatedthat40millioneuroswereembezzledfromvictimsofonlinefinancialfraudbymeansofphishing,smishing,andvishing.Thisrepresentsanincreaseofapproximately1.5millioncomparedto2022,whenvictimsofonlinefinancialfraudcasesinItalylostanestimatedsumof38.5millioneuros.ReadmoreNote(s):Italy;2022and2023;bymeansofphishing,smishing,andvishingSource(s):Ministerodell'Interno;PoliziadiStatoNumberofcyberblackmailandsextortioninvestigatedinItalyin2023Italy:onlinesextortioncases2023Value14751653NumberofcasesPeopleunderinvestigationArrestees20Description:In2023,theItalianauthoritiescoveringcybercrimeandonlinesafetyinvestigatedalmost1,500casesofonlineblackmailingandsextortion.Theauthoritiesputapproximately165peopleunderinvestigationforsextortioninthelastexaminedyear,whilethreepeoplewerearrested.ReadmoreNote(s):Italy;2023;crimesagainstthepersonrefertocrimecommittedtoexercitharmtoanotherpersonSource(s):AssociazioneItalianaperlaSicurezzaInformaticaCHAPTER

03DatabreachesAveragecostofadatabreachinItalyfrom2019to2023(inmillionU.S.dollars)AveragecostperdatabreachinItaly2019-20234.54.03.863.743.613.523.53.193.02.52.01.51.00.50.02019202020212022202322Description:In2023,theaveragecostofadatabreachinItalywas3.86millionU.S.dollars,upfrom3.74millionU.S.dollarsinthepreviousyear.Theglobalaveragecostperdatabreachwas4.45millionU.S.dollarsasof2023,upfrom4.35millionU.S.dollarsrecordedasof2022.ReadmoreNote(s):Italy;2019to2023Source(s):IBM;PonemonInstituteNumberofrecordsexposedinonlinedatabreachesinItalyfrom1stquarter2020to1stquarter2023(inmillions)ItalynumberofdatasetsaffectedindatabreachesQ12020-Q1202310.09.08.07.06.05.04.03.02.01.00.0Q12020Q22020Q32020Q42020Q12021Q22021Q32021Q42021Q12022Q22022Q32022Q42022Q1202323Description:Betweenthefirstquarterof2020andthefirstquarterof2023,thenumberofrecordsexposedindatabreachesinItalyexperiencedasignificantdecrease.Inthemostrecentmeasuredperiod,lessthanonemillionrecordswerereportedasleaked,downfromaround9.3milliondatasetsaffectedinthefirstquarterof2020.ReadmoreNote(s):Italy;Q12020toQ12023Source(s):SurfSharkNumberofbreacheduseraccountsperthousandindividualsinItalyfrom4thquarter2022to3rdquarter2023DatabreachdensityinItalyQ42022-Q320232520201615106520Q42022Q12023Q22023Q3202324Description:ThedatabreachdensityinItalyduringthefourthquarterof2022wasofsixcasesforeverythousandindividuals.Betweentheendof2022andthethirdquarterof2023,thenumberofbreacheddatapointsperthousandinItalyfluctuated,despiteremaininglowandnotsurpassing20casedperthousand.ReadmoreNote(s):Italy;Q42022toQ32023;numberofbreacheddatasetsperthousandindividualsSource(s):SurfSharkShareofusersinItalywhowerealertedtheirdatawasbreachedin2023,bynettypeItaly:databreachalertsreceived2023,bynettype90%80%70%77.5%60%51.7%50%40%30%20%10%22.5%0%ItalianusersDarkwebSurfacenet25Description:In2023,overhalfoftheItaliandigitalpopulationreceivedanalertthattheirdatawasbreached.Ofthese,77.5percentofthereceivedalertsreferredtodatacompromiseonthedarkweb.Incomparison,only22.5percentofbreacheddatawerefoundontheindexweb,alsocalledsurfacenet.ReadmoreNote(s):ItalySource(s):CRIFPersonalidentifiableinformationofItalianuserspotentiallyavailableontheinternetin2023,bytypeItaly:typeofpersonalinformationavailableonline202370%60%50%40%30%20%10%0%57.5%30.1%8.2%PersonaltaxcodeE-mailaddressTelephonenumber26Description:In2023,over57percentofthepersonalidentifiableinformationfoundonlinereferredtoItalianusers'taxnumber.E-mailaddresseswerealsoamongthedatathatcouldbefoundonline,as30percentofthetotalamountofdatapotentiallyavailableontheinternetreferredtoItalianusers'personale-mailaddresses.ReadmoreNote(s):ItalySource(s):CRIFCHAPTER

04ConsumerapproachtodataprivacyShareofinternetusersinEuropewhochangedtheirinternetbrowsersettingstolimitcookiesfunctionalitiesin2023,bycountryEUuserswhochangedtheirbrowsersettingstolimittracking2023,bycountryShareofrespondents010203040506070FinlandNetherlandsLuxembourgDenmarkSwitzerlandGermanyIreland65.855.6347.0946.2544.9544.944.08CzechiaEstoniaAustriaSweden43.0641.2340.939.53Belgium38.3838.21Spain28Description:In2023,onlineusersinFinlanddisplayedthehighesttendencytochangetheirinternetbrowsersettingstolimitcookiefunctionalities.Approximately66percentofrespondentsinFinlandreportedhavingdoneso,whileintheNetherlands,theshareofrespondentsdisplayingthesameonlinebehaviorwasofapproximately55.6percent.Bycomparison,usersinSerbia,Bulgaria,andRomaniaweretheleastlikelytochangetheirbrowsersettingstolimitthecookiestrackingfunctionalities.

ReadmoreNote(s):Europe;anydigitaldeviceSource(s):EurostatShareofinternetusersinEuropewhousespecificsoftwaretolimitcookiestrackingfunctionalitiesin2023,bycountryEU:useofsoftwaretolimitcookiestracking2023,bycountryShareofrespondents0510152025303540455055BelgiumMalta48.8338.08Norway36.17NetherlandsIreland32.4732.0431.5931.31CroatiaEstoniaDenmarkSwedenFinland29.6327.8127.63LuxembourgFrance25.9324.33Slovakia23.1829Description:In2023,internetusersinBelgiumdisplayedthehighesttendencytousesoftwaretolimitcookiesfunctionalitiesontheinternet.Approximately49percentofrespondentsinBelgiumreportedhavingdoneso,whileapproximately38percentofusersinMaltareporteddoingthesame.Bycomparison,lessthanthreepercentofusersinCyprusandlessthanfourpercentofusersinSerbiareportedusingsoftwaretolimittrackingfunctionalitieswhilesurfingtheinternet.ReadmoreNote(s):EuropeSource(s):EurostatLargestnumberoffinesissuesundertheEuropeanUniongeneraldataprotectionregulation(GDPR)asofJune2023,bycountryGDPR:finesissuesinEurope2023,bycountryNumberofGDPRfinesissued0100200300400500600700SpainItaly651265GermanyRomaniaHungaryGreecePoland14814467575050NorwayBelgiumCyprus393730Description:AsofJune2023,SpainwastheEuropeancountrytoissuethelargestnumberofGDPRviolationfines-over650.Italyfollowed,withthelocalauthoritiesdispensingapproximately265finesundertheEuropeanUniongeneraldataprotectionregulation(GDPR).AppliedfromMay2018onward,theGDPRisEurope'sdataprotectionlaw,anditisenforcedwithinalltheEUMemberStates.ReadmoreNote(s):Europe;asofJune2023Source(s):Proxyrack;HighestfinesissuedforGeneralDataProtectionRegulation(GDPR)violationsinItalyasofJune2023(inmillioneuros)ItalyhighestfinesissuedforviolationsofGDPR2023Amountoffineinmillioneuros051015202530TIM,Jan2020ClearviewAlInc.,Feb2022WindTreS.p.A.,Jul202027.82016.7VodafoneItaliaS.p.A.,Nov2020EniGaseLuce,Dec2019(1)TIMS.p.A.,Apr302312.258.57.63EdisonEnergiaS.p.A.,Dec2022FastwebS.p.A.,Mar2021SkyItaliaS.r.l.,Sep20214.94.53.3EniGaseLuce,Dec2019(2)331Description:Atelecommunicationcompany,TelecomItalia(TIM),wasfined27.8millioneurosbyItaly'sdataprivacyregulator.ThisisthehighestfineissuedinthecountrysincetheimplementationoftheGeneralDataProtectionRegulation(GDPR)inMay2018.TheFebruary2022fineof20millioneurosimposedagainstthecompanycalledClearviewAIwasthesecond-mostsignificantfineinthecompany.ReadmoreNote(s):Italy;May2018toJune2023Source(s):CMS;GDPREnforcementTrackerWillingnessamongItalianonlineuserstoshareonlinedatawithlawenforcementinordertopotentiallybeprotectedfromonlinefraudasofJuly2023Italy:userinclinationtosharepersonaldatawithlawenforcement2023ShareofrespondentsVerywillingSomewhatwilling20%Neitherwillingnorreluctant40%Somewhatreluctant60%Veryreluctant80%Don'tknow100%0%120%SearchhistoryPhonelocation9%22%25%22%23%23%22%18%23%4%4%5%12%11%17%19%Facialrecognition16%24%32Description:AccordingtoasurveyofinternetusersconductedinItalyinJuly2023,24percentofrespondentsreportedtheyfeltveryreluctanttosharetheirbiometricaldataforfacerecognitionwithlawenforcement,evenifthepurposewastobebetterprotectedfromonlinefraud.Bycomparison,25percentofItalianusersreportedtheyfeltsomewhatwillingtosharetheirphone'slocationwithauthoritiesasanonlinefrauddeterrentmethod.ReadmoreNote(s):Italy;July2023;2,000respondents;18-75yearsSource(s):DeloitteCHAPTER

05DataprivacyconcernsAwarenessofinternetusersworldwideoftheircountry'sprivacylawsasofJune2023,bycountryAwarenessoflocalprivacylawsamongonlineusers2023,bycountryShareofinternetusers30%

40%0%10%20%50%60%70%67%80%IndiaUnitedKingdomItaly63%55%China52%Spain47%France43%42%BrazilGermanyJapan35%31%AustraliaAverage26%46%34Description:AsofJune2023,67percentofinternetusersinIndiawereawareofthecountry'sprivacylaw,thedraftPersonalDataProtectionBill,thusleadingamongrespondentsfromothercountries.InternetusersfromtheUnitedKingdom(UK)rankedsecondregardingprivacylawsawareness,withroughly63percent.Italyfollowed,with55percentoftherespondentsstatingtheyknewoftheGeneralDataProtectionRegulation(GDPR).Onaverage,46percentofrespondentsacrossallsurveyed[...]

ReadmoreNote(s):Worldwide;June2023;2,600respondents;18yearsandolderSource(s):CiscoSystemsAttitudesofinternetusersworldwidetowarddatalocalizationasofJune2023,bycountryGlobalattitudesofinternetuserstowarddatalocalization2023,bycountryShareofinternetusersInfavor

Unsure

Against60%0%20%40%80%100%120%FranceGermanyItalySpainUnitedKingdomBrazilMexicoUnitedStatesAustralia35Description:AsofJune2023,internetusersinIndiaweremoresupportiveofdatalocalizationthanusersinothercountries,with73percentstatingso.Chineseinternetusersrankedsecond,with57percentfavoringdatalocalization.Overall,44percentoftherespondentsworldwidethoughtdatalocalizationbythegovernmentwasagoodidea,while34percentwereagainstit.ReadmoreNote(s):Worldwide;June2023;2,600respondents;18yearsandolderSource(s):CiscoSystemsShareofinternetusersinselectedcountriesinEuropewhoareawareofthedataandpersonalinformationtheyshareonlineasofJune2023AwarenessofpersonalinformationsharedonlineinselectedEUcountries202390%76.96%80%70%60%50%40%30%20%10%0%72.32%62.52%58.67%GermanyFranceItalySpain36Description:Whenitcametoonlinedatasharing,GermaninternetuserspresentedthehighestawarenessamongotherEuropeancountriesofhowmuchpersonaldatatheyweregivingaway.Asof2023,approximately77percentofGermaninternetusersreportedtheywereawareoftheamountofpersonalinformationtheysharedontheinternetandsocialnetworks.UsersinFrancefollowed,with72percentofusersreportingtheywereawareoftheamountofdatatheyshared.Incomparison,[...]

ReadmoreNote(s):Europe,France,Germany,Italy,SpainSource(s):PandaSecurityShareofinternetusersinItalyhavingdigitalprivacyconcernsandtakingstepstoprotecttheironlinewellbeingasof3rdquarter2023DigitalprivacyconcernsamongadultinternetusersinItalyQ32023Shareofrespondents0%10%20%30%40%50%60%DeclinecookiesinwebsitesatleastsomeofthetimeExpressconcernaboutwhatisrealvs.whatisfakeontheinternet*Worryabouthowcompaniesmightusetheironlinedata53.7%53.1%34%UseatooltoblockadvertisementsontheinternetatleastsomeofthetimeUseavirtualprivatenetwork(VPN)toaccesstheinternetatleastsomeofthetime27.9%19.6%37Description:AccordingtoasurveyofadultinternetusersinItaly,around53.1percentofrespondentsexpressedconcernaboutwhatisrealorfakeontheinternet.Almost54percentstatedthattheydeclinedcookiesonwebsites,while34percentofrespondentsexpressedconcernabouthowcompaniesmightusetheirpersonaldata,Furthermore,over27percentofrespondentssaidtheyusedatooltoblockadvertisementsontheinternetatleastsomeofthetime

ReadmoreNote(s):Italy;Q32023;16-64years;amonginternetusers;*DatafromReutersInstituteDigitalNewsReport,surveyrespondentsaged18yearsandolder.AllotherdataisfromGWIwithsurveyrespondentsaged16to64years.

ReadmoreSource(s):DataReportal;GWI;Hootsuite;ReutersInstitutefortheStudyofJournalism;WeAreSocialMobileconsumersattitudestowardspersonaldatasharingonmobileworldwideandinItalyasofMay2023GlobalandItalianmobileusersdatasharingconcerns2023ShareofrespondentsGlobal20%Italy0%10%30%40%50%60%70%80%67%Iavoidsharingpersonalinformationonline70%67%Concernementabouttheamountofpersonaldata63%38Description:AccordingtoasurveyofglobalsmartphoneuserscarriedoutinItaly,sevenin10respondentsreportedavoidingtosharepersonalinformationonline.Incomparison,63percentofrespondentsreportedhavingconcernsabouttheamountofpersonaldataonline.Incomparison,67percentofglobalrespondentsreportedhavingthesameconcerns.ReadmoreNote(s):Worldwide,Italy;asofMay2023;smartphoneusersSource(s):MobileEcosystemForumTrustinselectedorganizationsstoringandusingpersonaldataamongItalianmobileconsumersasofMay2023Italianmobileuserstrustinorganizationsforpersonaldatastoringandusage2023ShareofrespondentsDonottrustmuch/atall20%

40%UnsureTrustabit/fully60%0%80%100%120%Doctors/hospitalsBanks/creditcardcompaniesEducationalinstitutions17%21%24%59%53%26%28%24%21%23%24%51%53%49%Retailers,e.g.Amazontechcompaniese.g.Google,MicrosoftMobileoperators27%32%29%24%27%35%40%36%Mobileapps/servicescompaniesGovernment27%48%Socialmediacompanies35%29%36%39Description:AccordingtoasurveyofglobalsmartphoneuserscarriedoutinItaly,aroundsixin10respondentsreportedtrustingdoctorsandhospitalorganizationswiththeirdataasofMay2023.Banksandcreditcardcompaniesweretrustedbyaround53percentofrespondents,while21percentofrespo