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DIGITAL

&

TRENDSFintechinMalaysiaCHAPTER

01OverviewValueoffintechinvestmentsintheAsia-Pacificregionfrom2017to2023(inbillionU.S.dollars)FintechinvestmentsvalueAPAC2017-2023605051.340302010036.930.430.313.611.210.820172018201920202021202220233/statistics/1010275/value-of-fintech-investments-asia-pacificIn2023,thetotalinvestmentsintofintechacrosstheAsia-Pacificregionamountedto10.8billionU.S.dollars.Thiswasamassivedecreasefrom2022,inwhich51.3billionU.S.dollarswasinvestedintothefintechsectorintheAsia-Pacificregion.

ReadmoreNote(s):Asia,APAC;2017to2023;figuresasofDecember31,2023Source(s):KPMG;PitchBookGrossmerchandisevalue(GMV)ofdigitaleconomyinMalaysiafrom2015to2022withaforecastfor2025(inbillionU.S.dollars)ValueofdigitaleconomyinMalaysia2015-2025403530253421201510518141250201520192020202120222025*4Description:In2022,thegrossmerchandisevalue(GMV)ofthedigitaleconomyinMalaysiaamountedto21billionU.S.dollars,anincreasefrom18billionU.S.dollarstheyearbefore.TheGMVofdigitaleconomyinthecountrywasforecasttoreach34billionU.S.dollarsby2025.ReadmoreNote(s):Malaysia;2015to2022;*Forecast.Grossmerchandisevalue(GMV)isthetotalvalueofmerchandisesoldoveragivenperiodoftimethroughacustomer-to-customer(C2C)exchangesite.

ReadmoreSource(s):Bain&Company;Google;TemasekHoldingsRevenueoffintechmarketinMalaysiafrom2017to2023,withforecastsuntil2028,bysegment(inmillionU.S.dollars)RevenueoffintechmarketinMalaysia2017-2028,bysegmentDigitalInvestmentDigitalAssets700600500400300200100020172018201920202021202220232024*2025*2026*2027*2028*5Description:In2023,thedigitalassetssegmentinthefintechmarketinMalaysiageneratedarevenueofapproximately353millionU.S.dollars.Bycomparison,thedigitalinvestmentsegmentrecordedarevenueofaround11millionU.S.dollars.Therevenueofbothsegmentsofthefintechmarketwasforecastedtoincreasecontinuously.ReadmoreNote(s):2017to2023;*Forecast.

DataprovidedbyMarketInsightsareestimates.ReadmoreSource(s):TransactionvalueinthefintechmarketinMalaysiafrom2017to2023,withforecastsuntil2028,bysegment(inbillionU.S.dollars)TransactionvalueinthefintechmarketMalaysia2017-2028,bysegmentDigitalPaymentsDigitalCapitalRaisingNeobanking4542.0238.874035.493532.2231.0129.23027.7627.0324.3423.432521.0318.892017.116.341513.2211.8311.549.579.7210

7.8456.333.840.0620192.240.061.280.050.0620200.070.0820220.080.090.092025*0.12026*0.012027*0.112028*020172018202120232024*6Description:Thetransactionvalueisforecasttoexperiencesignificantgrowthinallsegmentsin2028.Aspartofthepositivetrend,theindicatorachievethemaximumvalueacrossallthreedifferentsegmentsbytheendofthecomparisonperiod.Notably,thesegmentDigitalPaymentsstandsoutwiththehighestvalueof42billionU.S.dollars.ReadmoreNote(s):2017to2023;*Forecast.

DataprovidedbyMarketInsightsareestimates.ReadmoreSource(s):NumberofusersinthefintechmarketinMalaysiafrom2017to2023,withforecastsuntil2028,bysegment(in1,000users)NumberofusersinthefintechmarketinMalaysia2017-2028,bysegmentDigitalPaymentsDigitalAssetsNeobankingDigitalInvestment35,00030,00025,00020,00015,00010,0005,000020172018201920202021202220232024*2025*2026*2027*2028*7Description:In2023,thenumberofusersofthedigitalpaymentssegmentinthefintechmarketinMalaysiareachedmorethan20million.Itwasforecastthatthenumberofusersinthefintechindustrywillcontinuetoincrease,withthedigitalpaymentssegmentreachingover31millionusers.ReadmoreNote(s):2017to2023;*Forecast.

DataprovidedbyMarketInsightsareestimates.ReadmoreSource(s):CHAPTER

02DigitalpaymentGrosstransactionvalue(GTV)ofdigitalpaymentsinMalaysiafrom2019to2023withaforecastfor2025(inbillionU.S.dollars)GrosstransactionvalueofdigitalpaymentsinMalaysia2019-20252502002071651521501231008350020192021202220232025*9Description:In2023,thegrosstransactionvalue(GTV)ofdigitalpaymentsinMalaysiaamountedto165billionU.S.dollars,anincreasefrom152billionU.S.dollarstheyearbefore.TheGTVofdigitalpaymentswasexpectedtocontinuetoincreaseduetotheriseofe-commerceinMalaysiaandreach207billionU.S.dollarsby2025.ReadmoreNote(s):Malaysia;2019to2023;*Forecast.ReadmoreSource(s):Bain&Company;Google;TemasekHoldingsTransactionvalueofdigitalpaymentmethodsinMalaysiain2023,bysegment(inbillionMalaysianringgit)TransactionvalueofdigitalpaymentmethodsinMalaysia2023,bysegmentTransactionvalueinbillionMalaysianringgit600

80002004001,0001,2001,4001,600MobilebankingInternetbanking*Creditcard1,442.791,103.53199.89Debitcard138.18E-money106.6610Description:In2023,thetransactionvalueofmobilebankinginMalaysiaamountedtoapproximately1.4trillionMalaysianringgit.Bycomparison,thetransactionvalueofe-moneyinthesameyearreachedaround106billionMalaysianringgit.DigitalpaymentmethodsarebecomingmorepopularamongMalaysianconsumers.ReadmoreNote(s):Malaysia;2023;*Includestransactionsmadebyindividuals.

1Malaysianringgitisequivalentto0.21U.S.dollarsand0.20eurosasofMay2024

Valueshavebeenrounded.

ReadmoreSource(s):BankNegaraMalaysiaTransactionvolumeofdigitalpaymentmethodsinMalaysiafrom2019to2023,bysegment(inmillion)TransactionvolumeofdigitalpaymentmethodsinMalaysia2019-2023,bysegmentE-moneyInternetbankingFPXanddirectdebitMobilebankingDebitcardCreditcardInterbankGIRO4,0234,5004,0003,5003,0002,5002,0001,5001,0005003,1872,1082,0901,6662,11521,5992,0892,0301,8271,5411,4751,2001,1745419

09364988982573771572829464865829755637137235126521

07

3902019202020212022202311Description:In2023,thetransactionvolumeforvariousdigitalpaymentmethodsinMalaysia,includinge-money,internetbanking,FPXandmobileinternet,amountedtomorethan11billiontransactionsintotal.E-moneywasthepaymentmethodwiththelargesttransactionvolume,withmorethanfourbillion.ReadmoreNote(s):Malaysia;2019to2023Source(s):BankNegaraMalaysiaPenetrationrateofdigitalpaymentsinMalaysia2019-2028PenetrationrateofdigitalpaymentsinMalaysia2019-2028100%87.57%90%82.69%77.63%80%70%60%50%40%30%20%10%0%72.57%67.42%61.01%55.26%48.78%43.13%37.01%201920202021202220232024202520262027202812Description:Thepenetrationrateinthe'DigitalPayments'segmentofthefintechmarketinMalaysiawasforecasttocontinuouslyincreasebetween2024and2028byintotal20.2percentagepoints.Aftertheninthconsecutiveincreasingyear,theindicatorisestimatedtoreach87.57percentandthereforeanewpeakin2028.Notably,thepenetrationrateofthe'DigitalPayments'segmentofthefintechmarketwascontinuouslyincreasingoverthepastyears.

ReadmoreNote(s):Malaysia;2019to2028Source(s):DigitalMarketInsightsNumberofusersofdigitalpaymentsinMalaysia2019-2028(inmillionusers)NumberofusersofdigitalpaymentsinMalaysia2019-202835302531.0229.0126.9624.9322.920.492018.3315.9913.961510511.822019020202021202220232024202520262027202813Description:Thenumberofusersinthe'DigitalPayments'segmentofthefintechmarketinMalaysiawasforecasttocontinuouslyincreasebetween2024and2028byintotal8.1millionusers(+35.37percent).Aftertheninthconsecutiveincreasingyear,theindicatorisestimatedtoreach31.02millionusersandthereforeanewpeakin2028.Notably,thenumberofusersofthe'DigitalPayments'segmentofthefintechmarketwascontinuouslyincreasingoverthepastyears.

ReadmoreNote(s):Malaysia;2019to2028Source(s):DigitalMarketInsightsCHAPTER

03CryptocurrencyRevenuefromthecryptocurrencymarketinMalaysiafrom2017to2023,withforecastsuntil2028(inmillionU.S.dollars)RevenueinthecryptocurrencymarketinMalaysia2017-2028450400350414.4389.08365.52343.58306.6430025020015010050251.23183.7127.09202238.7820206.66.983.260201720182019202120232024*2025*2026*2027*2028*15Description:In2023,therevenuefromthecryptocurrencysegmentinthefintechmarketinMalaysiaamountedtoaround251millionU.S.dollars.DigitalMarketInsightsforecastedthattherevenueofthecryptocurrencyinthecountrywillcontinuetoincreaseandreachmorethan400millionU.S.dollarsby2028.ReadmoreNote(s):2017to2023Source(s):RevenuegrowthinthecryptocurrencymarketinMalaysiafrom2018to2023,withforecastsuntil2028RevenuegrowthincryptocurrencymarketinMalaysia2018-2028500%455.98%373.68%400%300%200%100%0%102.3%97.68%22.06%2024*12.05%2025*5.71%20196.38%2026*6.45%2027*6.51%2028*-30.82%2022-100%201820202021202316Description:In2023,thecryptocurrencymarketrevenueinMalaysiagrewbynearly98percent,asignificantgrowthafteradecreaseofmorethan30percentin2022.DigitalMarketInsightforecastedthatthecryptocurrencymarketwillcontinuetohaverevenuegrowthataCAGRof7.82percentfrom2024to2028.ReadmoreNote(s):*Forecast.

DataprovidedbyMarketInsightsareestimates.

Definition:

Cryptocurrenciesaredigitalcurrenciesthatuseanonlineledgerwithstrongcryptographytosecureonlinetransactions.Generally,cryptocurrenciesare[...]

ReadmoreSource(s):CryptocurrencyadoptionindexrankinginMalaysia2023,bymetricCryptocurrencyadoptionindexrankinginMalaysia2023,bymetricRank

ofindividual

weighted

metrics

feeding

into

indexOverallranking(outof146countries)CentralizedservicevaluereceivedrankingRetailcentralizedservicevaluereceivedrankingP2PexchangetradevolumerankingDeFivaluereceivedranking384251403737RetailDeFivaluereceivedranking17Description:In2023,acountryrankingthatestimatescryptoadoptionbasedontransactionvolumeplacedMalaysiainthetop30intheworld.Nevertheless,Malaysiafellslightlybehindwhenitcomestoretailcentralizedservicevalue.Meanwhile,Malaysiawasinthe40thplacebasedonitsP2Pexchangetradevolume.Peer-to-peer(P2P)cryptoexchangesareatypeofcryptoexchangethatletuserstradecryptocurrencieswithoneanotherwithouttheinfluenceofamediator,suchasbanksorother[...]

ReadmoreNote(s):Malaysia;2023;Ranking(1=highest,146=lowest);Weightedbypurchasingpowerparity(Source(s):ChainalysispercapitaRateofcryptocurrencyownershipinMalaysiafrom1stquarter2019to4thquarter2023CryptocurrencyownershiprateMalaysiaQ12019-Q4202345%41%40%39%39%40%35%30%25%20%15%10%5%38%37%36%34%33%31%31%30%30%26%26%25%23%22%20%14%Q10%Q1Q2Q3Q4Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q4Q1Q2Q3Q42019

2019

2019

2019

2020

2020

2020

2020

2021

2021

2021

2021

2022

2022

2022

2022

2023

2023

2023

202318Description:AccordingtoasurveyoncryptocurrencyownershipbyOppotus,30percentofMalaysianrespondentsownedacryptocurrencyinthefourthquarterof2023.Thiswasadecreasecomparedtothesameperiodin2022,when36percentofrespondentssaidtheyownedcryptocurrency.ReadmoreNote(s):Malaysia;Q12019toQ42023;400respondents;18-65yearsSource(s):OppotusCHAPTER

04IslamicfintechMarketsizeofIslamicFinTechinMalaysiafrom2020to2023,withaforecastfor2027(inbillionU.S.dollars)MarketsizeofIslamicFinTechinMalaysia2020-202725201523.711.1104.8503202020212022/232027*20Description:In2022/23,themarketsizeforIslamicFinTechinMalaysiaamountedtoaround11.1billionU.S.dollars,approximatelysixbillionU.S.growthfromtheyearbefore.ThevalueofIslamicFinTechinthecountryisexpectedtogrowto12.1billionU.S.dollarsin2026.ReadmoreNote(s):Malaysia;2020to2023;*Forecast.ForecastisbasedonCompoundAnnualGrowthRate(CAGR)of16.3percent.ReadmoreSource(s):DinarStandard;Elipses;SalaamGNumberofIslamicfintechcompaniesinMalaysiafrom2021to2023NumberofIslamicfintechcompaniesinMalaysia2021-202318171616141210811642020212022202321/statistics/1469502/malaysia-islamic-fintech-companiesIn2023,therewere17IslamicfintechcompaniesinMalaysia,anincreasecomparedto16companiesinthepreviousyear.Inthesameyear,themarketsizeofIslamicfintechintheMuslimmajoritycountryreachedaround11billionU.S.dollars.

ReadmoreNote(s):Malaysia;2021to2023Source(s):FintechNewsMalaysiaGlobalIslamicfintechindexscoreinMalaysiafrom2021to2023GlobalIslamicfintechindexscoreinMalaysia2021-2023100%87%90%80%70%60%50%40%30%20%10%0%84.5%80.8%20212022202322Description:In2023,Malaysiascored84.5percentontheglobalIslamicfintechindexscore,aslightincreasefrom80.8percentscoreinthepreviousyear.ThisindicatedthatthecountrywasoneoftheleadinghubsforIslamicfintech.

ReadmoreNote(s):Malaysia;2023Source(s):DinarStandard;SalaamGGlobalIslamicfintechindexscoreinMalaysiain2023,bycomponentGlobalIslamicfintechindexscoreinMalaysia2023,bycomponentIndexscorefrom1to50123456IslamicfinancemarketshareAccesstointernationalfintechsProximitytocustomerTalent55555BankparticipationRegulation44ShariacomplianceCapital323Description:In2023,MalaysiascoredthehighestonfourcomponentsoftheglobalIslamicfintechindexscore,withIslamicfinancemarketshare,accesstointernationalfintechs,proximitytocustomer,andtalentallscoredfive.Bycomparison,thecapitalcomponentscoredthreeoutoffive.ReadmoreNote(s):Malaysia;2023Source(s):DinarStandard;SalaamGCHAPTER

05Companies&startupsTotalnumberofFinTechcompaniesinMalaysiafrom2021to2023NumberofFinTechcompaniesinMalaysia2021-202335031329430025020015010050233020212022202325Description:In2023,therewere313fintechcompaniesinMalaysia.Thiswasanincreasefrom294companiesinthepreviousyear.Thenumberoffintechcompaniesinthecountryhasbeenincreasinginthepastthreeyears.

ReadmoreNote(s):Malaysia;2021to2023Source(s):FintechNewsMalaysiaNumberoffintechcompaniesinMalaysiain2023,bycategoryNumberoffintechcompaniesinMalaysia2023,bycategoryNumberofcompanies01020304050607080PaymentLending724544E-walletRemittance3030InsurtechWealthtech28Blockchain/cryptocurrencyIslamicfintechMarketplaceKYC/RegtechAI/data2317121210CrowdfundingDigitalbank97Proptech526Description:Asof2023,therewere72fintechcompaniesinMalaysiathatbelongedtothepaymentcategory.Thiswasfollowedbylending,with45fintechcompaniesfellintothiscategory.Withtheriseofthedigitaleconomy,thefintechlandscapeinthecountryisalsogrowing.ReadmoreNote(s):Malaysia;2023Source(s):FintechNewsMalaysiaShareofcompaniesinthefintechindustryinMalaysiain2023,bybusinesscategoryShareofcompaniesinthefintechindustryinMalaysia2023,bybusinesscategoryShareofcompanies10%0%5%15%20%25%PaymentLending22%13%13%E-walletRemittanceInsurtech9%9%9%WealthtechBlockchain/cryptoIslamicfintechMarketplaceKYC/regtechAI/data7%5%4%3%2%2%CrowdfundingDigitalbankingProptech1%1%27Description:Asof2023,companiesinthepaymentsectormadeupthelargestshareofthefintechlandscapeinMalaysia,with22percent.Thiswasfollowedbycompaniesinthelendingande-walletsector,withashareof13percentforeachsector.

ReadmoreNote(s):Malaysia;2023Source(s):BankNegaraMalaysia;FinTechNewsTotalvalueoffundingforfintechcompaniesinMalaysiaasofSeptember2023(inmillionU.S.dollars)FundingforfintechcompaniesinMalaysia20232502002341501171005050020212022202328/statistics/1465378/malaysia-value-of-fintech-fundingAsofSeptember2023,thetotalfundingvalueforfintechcompaniesinMalaysiaamountedto50millionU.S.dollars.Thiswasasignificantdecreasecomparedtothevaluewithinthesameperiodlastyear,whichreached234millionU.S.dollars.

ReadmoreNote(s):Malaysia;2021to2023Source(s):TracxnTechnologies;UnitedOverseasBankLeadingFinTechstartupsinMalaysiain2022,byfundingvalue(inmillionU.S.dollars)LeadingFinTechstartupsinMalaysia2022,byfundingvalueFundingvalueinmillionU.S.dollars80

1000204060120140160180TNGDigitalBigPay168100Boost70JurisTechJirnexu492928CapBayPolicyStreetEthis855SoftSpaceMicroleap429Description:In2022,Malaysia'smobilewalletstartup,TNGDigital,securedatotalof168millionU.S.dollarsinfunding.AnotherMalaysiane-walletstartup,BigPay,managedtoget100millionU.S.dollarsoffunding.ReadmoreNote(s):Malaysia;August2022Source(s):TracxnTechnologiesCHAPTER

06UserbehaviorAwarenessoffintechinMalaysiafrom3rdquarter2019to4thquarter2023AwarenessoffintechMalaysiaQ32019-Q4202380%72%71%70%68%70%66%62%61%61%60%60%50%40%30%20%10%0%56%56%56%53%52%52%51%48%45%Q32019

Q42019

Q12020

Q22020

Q32020

Q42020

Q12021

Q22021

Q32021

Q42021

Q12022

Q22022

Q32022

Q42022

Q12023

Q22023

Q32023

Q4202331Description:AccordingtoasurveyontechtrendsbyOppotus,71percentofMalaysianrespondentswereawareoffintechinthefourthquarterof2023.Thiswasasignificantincreasecomparedtothesameperiodin2022,when56percentofrespondentssaidtheywereawareoffintech.ReadmoreNote(s):Malaysia;Q32019toQ42023;400respondents;18-65yearsSource(s):OppotusLeadingdigitalfinancialproductsandservicesrecentlyusedbyconsumersinMalaysiaasofJune2023LeadingdigitalfinancialproductsandservicesinMalaysia2023Shareofrespondents10%

15%

20%0%5%25%30%35%40%45%50%49%55%E-walletsorQRcodebasedpaymentsE-commercepaymentplatforms47%PaymentviamobilewalletcreditordebitcardsWeb-basedinternetbanking41%41%PaymentviaphysicalcreditordebitcardsMobilebankingthroughbankingappPeer-to-peerpaymentservices39%39%37%Appsthathavebuilt-infinancialandbankingservicesRealTimePayment(RTP)platformsDigitalcurrencies-crypto34%27%23%22%21%OverseasmoneytransferBuyNowPayLater(BNPL)servicesDigitalcurrencies-CBDCs14%32Description:AccordingtoasurveyontheleadingdigitalfinancialproductsandservicesthatconsumersinMalaysiausedrecently,49percentofrespondentsstatedthattheyhaveusede-walletsorQRcode-basedpayments.Bycomparison,23percentofrespondentssaidtheyhaveusedcryptocurrencies.ReadmoreNote(s):Malaysia;June1to26,2023;600respondents;18-65yearsSource(s):UnitedOverseasBankAveragemonthlye-walletspendinginMalaysiain4thquarter2023Avera

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